 Soldae
Premium
join:2008-06-26
Carlisle, PA
| Have you... Have you tried contacting an Embarq rep or supervisor to let them know what's going on? I don't see anything in your review that says you have. If you're having problems and don't let them know, there's no way for them to tell you it's not their problem :-P hehe, well there's no way for them to attempt to fix it either. | |
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Hazy Arc
join:2006-04-10
Greenwood, SC | Re: Have you... I've contacted the Embarq reps that post on this forum. They stated that "since the latency appears on a peer network, it may take longer to resolve."
Not exactly sure what that means, but they've had several weeks now. | |
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| | Soldae
Premium
join:2008-06-26
Carlisle, PA
| Re: Have you... You may want to call, as there is only one rep left that does anything on the boards and I'm sure he's swamped. I wouldn't talk to just any tech though, I'd chit-chat a little, find out where they're located (PA or Florida would be best), and find out how long they've worked for Embarq. If the answers satisfy you, tell them your issue. If not, ask for a supervisor. They're very very geared toward customer service right now and will actually have one of their managers contact you if you request it. By all means, this doesn't mean anything will be fixed, but they may be able to let you know what's happening or what they're doing. | |
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fredpb
join:2002-11-01
Greenwood, SC
| This tracert says it all about embarq Tracing route to embarq.com [168.251.192.15]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 2 ms 2 ms 2 ms 192.168.2.1
3 921 ms 849 ms 676 ms nc-71-52-144-1.dhcp.embarqhsd.net [71.52.144.1]
4 599 ms 705 ms 646 ms crncrcmt03 [65.41.232.213]
5 621 ms 611 ms 580 ms sl-gw23-rly-2-2.sprintlink.net [160.81.255.125]
6 525 ms 601 ms 577 ms sl-crs2-rly-0-5-3-1.sprintlink.net [144.232.3.88
]
7 589 ms 660 ms 660 ms sl-crs2-akr-0-4-5-0.sprintlink.net [144.232.8.14
5]
8 579 ms 486 ms 549 ms 144.232.3.232
9 536 ms 540 ms 495 ms sl-bb22-roa-9-0-0.sprintlink.net [144.232.18.111
]
10 531 ms 586 ms 585 ms sl-gw20-roa-9-0.sprintlink.net [144.232.17.186]
11 508 ms 569 ms 553 ms sl-sprintut-6-0.sprintlink.net [160.81.187.66]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * ^C | |
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fredpb
join:2002-11-01
Greenwood, SC | fixed! Yep...looks like the problem is resolved...I am also staying with Embarq. | |
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