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Forums » comments on review of Charter Pipeline

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Comments in response to »Review of Charter Pipeline by Syian by Syian See Profile

defiant
Garbage in, garbage out
MVM
join:2000-09-04
Monroe, MI

Additional help

Every time we call we get the "power cycle your modem" string of questions, and when we ask for pertinent info concerning the SNR and Rx/Tx strength of our modem, "Habeeb" always says something like "I do not have access to that information".

There are members of the Charter CATV/HSI forum that do... If you do decide to post a request for assistance, please take a look at the posting recommendations first.

Take care.
permalink · 2008-01-05 21:13:33 · Reply to this
rbrugman

join:2002-09-22
Marquette, MI

10/1

I live in Marquette and haven't had any problems. We only have 5/512 and get the speeds advertised, but I do know that the system in the UP cannot handle 10 meg. During peak times I pull down to about 3 as you do, but at night or in the morning they are fine. I've only had one Tech no-show and that was on Christmas eve for the phone service which went crazy and wouldn't let us call.

Next time you are in Marquette you should stop by the local Charter office (Chippewa Square) and talk to them there about getting some service. I don't know if there is an office in Gwinn.
permalink · 2008-01-05 23:58:22 · Print · Reply to this
Forums » comments on review of Charter Pipeline

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