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Comments in response to »Review of ViaTalk by tenorsaw1 by tenorsaw1 See Profile

Bluethunder
Thunder PC

join:1999-12-05
Duncan, SC
·Charter Pipeline
·ViaTalk
·PHONE POWER


4 edits

"ViaTalk operates like they are still in beta."

That's the way I see them also ... Beta at best, but maybe even more like an Alpha. Certainly nowhere near RC state. I have 3 VoIP providers. 2 of them run flawlessly, and VT is inconsistent at best. The CEO always just blames users' ISP, instead of looking into their problem.

Many of "my" problems could be easily traced to the provided equipment (or more accurately, VT's inability to properly provision it). VT seems to work fine for me as long as I use my own device. This allows for multiple servers to be entered for failover control on my side, as well as not being concerned with the incorrect settings in the provisioning file. Using VT's equipment, and provisioned, I think there may have been one period of three weeks that was pretty much problem free. Besides that, I was lucky to go three days provisioned with working service. Using my equipment (and the correct settings), I haven't had to touch the device since setting it up. The company is very disorganized.
tenorsaw1

join:2003-07-10
Brooklyn, NY

Re: "ViaTalk operates like they are still in beta."

I didn't want to post anything negative, but I just want others to know what to expect before ordering.
Forums » comments on review of ViaTalk


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