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Comments in response to »Review of FrontierNet Internet Access by Smith6612 by Smith6612 See Profile

guypd

join:2008-05-08
Silver Springs, NY
·Time Warner Cable
·RoadRunner Cable
·FrontierNet Intern..

I wish their service was more uniform

I am glad that you have had good luck with the connection about in Niagara County, but unfortunately, in Wyoming County, their infrastructure is lacking and they don't seem to have the resources to fix it.
When I signed up for their DSL, I was told that I should be able to get their 10mbs service and that at my location, I should be pretty close to full speed.
Unfortunately, on a good day, I get only about 3.8mbps and if it rains, the service degrades considerably.

Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..

Re: I wish their service was more uniform

Hey, thanks for the reply! In your case it sounds like your issue is involving old copper or distance from the RT/CO. This connection that I reviewed is actually on the limits of Frontier's service in Sanborn, as only a few houses over, Verizon takes over where there is no DSL. The wire that Frontier has is pretty small, but it does have a high gauge rating so it's kept the DSL working and synced at a pretty high SNR even through storms. So far a few people from this same street have gotten Frontier DSL after me and my relative told them about it, and they've seen the same consistancy as well. My relatives were Frontier's first DSL customer in the area anyways from what the tech had said, as after all the moment they moved DSL in and turned it on was the day my relative called up and ordered it.

guypd

join:2008-05-08
Silver Springs, NY

Re: I wish their service was more uniform

I just sent an e-mail to Frontier, asking if they would waive their ETF, if we cancelled, since we have a bad connection here. We will see what they have to say.
Plus, if they start to enforce the 5GB cap, we would use that in less than a week.

Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..


1 edit

Re: I wish their service was more uniform

You can say that again. Steam alone last week on my Verizon connecion burned through 6GB worth of data with almost 3 days of maxing the download out (768k lol) just to reinstall some games and download updates for them from Steam. Seeing as though games these days are becoming very big along with the updates, the gamers for sure won't be too happy. I just hope Frontier doesn't implement the caps or at least keep them this low as they're proposing, as I'd hate to lower their ranking on this review just because of a cap.

spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
·SureWest Internet
·FrontierNet Intern..

Re: I wish their service was more uniform

said by Smith6612 See Profile :

I just hope Frontier doesn't implement the caps or at least keep them this low as they're proposing, as I'd hate to lower their ranking on this review just because of a cap.
Smith,
What would you do if Frontier does lower the caps to the intended and publicized 5gig a month? I was reading that maybe the Term committed subs will be cap free.
--
The weekend is here, grab a can of beer!

Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..


3 edits

Re: I wish their service was more uniform

Ultimately, I don't know really. I would call them up and ask them what is going on and how much they are charging per extra GB, and then ask them why they wanted caps in the first place. Really, Frontier's infrustructure and backbones are sound, no bottlenecks in there, but if anything, the slow downs are because of either your line losing sync, or because of a local bandwidth squeeze. Now, running trace routes from the Frontier connection, I'm pulling some very good pings and stable data streams over Frontier's network, even to the other side of the US in California.

Honestly, I'd just have to say that whoever wanted this cap is trying to get people angry, as caps aren't going to stop bandwidth crunches. When the caps are reset, you get more bandwidth crunching. Any person who knows a thing about offering internet speeds is to serve areas with at least an OC-3 (150Mbps symm), and that's what Frontier needs to do and stop using T1's and T3s to fuel areas unless it's THAT rural.

DSL was also not meant to be a capped service, nor was Cable for that matter. Basically, it's meant to have unlimited amount of usage in a sense, but have your speed capped via provisioning. Cable modems, sure you can hack them to get the max bandwidth for your area, but DSL, there's no way you can fiddle with the sync as that's done on the CO/RT side, and considering the way DSL works, if there was a way to mess with your sync rate to make it higher than you pay for like cable, there's no way you'd be able to max out an OC-3 or a T3 line for that matter unless you're on VDSL simply because many customers are just that far away, even on ADSL2+.

Frontier's chance at competing with cable, especially Time Warner and Comcast IS their UNCAPPED DSL product, while slower and maybe more unstable on crappy/long phone lines, having no caps will surely charge their DSL beyond cable when the cable companies cap their users. And as someone on this site stated before, you are paying to be provisioned/capped at a certain speed, not paying to have a certain speed AND data caps. The only reason Frontier should cap would be if they let everyone get the max line sync possible for their DSL line (which means uncapped speed, basically sync as high as it can go stabally) and say they can use as much speed as they can get.
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