republican-creole
Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » comments on review of FrontierNet Internet Access

ISP Review remarks
·About·
RSS forum:
view: topics text 
Post a:
Comments in response to »Review of FrontierNet Internet Access by Racerbob by Racerbob See Profile

ruko

@frontiernet.net

Ridiculous Modem Rent

Buy your own modem. Send theirs back. You still get service but if it turns out to be a modem problem....

ruko

Racerbob

join:2001-06-24
Webster, NY

Re: Ridiculous Modem Rent

I do not think that buying my modem would be an option. I am locked into a 2 year deal that guarantees me a certain price and that includes the $3.99 a month for the modem charge.

spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA

Leaving Frontier?

You really left Frontier Maz?

Racerbob

join:2001-06-24
Webster, NY
·FrontierNet Intern..
·RoadRunner Cable

Re: Leaving Frontier?

Yes. For the average customer here in this town, the service is fine. For a part time geek like myself , the service degraded a bit. Tracerts would sometimes be fine, and other times the speed to the first couple of hops would be very high. The folks at Frontier are fine. No problem with them at all. I was let out of my contract also. And now as of yesterday, I am back on Roadrunner.

spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
·SureWest Internet
·FrontierNet Intern..

Re: Leaving Frontier?

After posting my Q, I went to the Frontier forum and read the story of why you left Frontier. I had the same problems with the addition of not being able to get anything higher in terms of download speeds than 6meg. I would check the stat page on the modem everyday and see my SNR go to complete hell. The modem would reboot at least 5 times daily. The topper was when I emailed the Network engineer and he told me no work in this area until '09. That was the determining factor. The service techs are really good, support was good, the service was the sheit! All in all, I feel bad for you. At least you got a sniff of the supposed 10meg tier.
--
The weekend is here, grab a can of beer!

Racerbob

join:2001-06-24
Webster, NY
·FrontierNet Intern..
·RoadRunner Cable

Re: Leaving Frontier?

Ah...don't feel bad for me. The average customer would not have noticed a thing here wrong with the service. I feel good about the fact that Frontier treated me very well and I get the impression that they are aware of their limitations. They let me out of my contract...no harm, no foul. I am back with RR now and I can only wish that they turn the upload up a bit from the present 384 speed.
jdre

join:2008-03-27

Re: Leaving Frontier?

That is kinda slow for some of us I may try Turbo later, it has 1 mbps upload. It really only matters to send larger files. At my work, there is a 5 meg upload and download, can't say it's better than my RR.
gnm109

join:2003-03-15
Wilton, CA

Frontier DSL in Rural Area.

I've had Frontier DSL for about 5 years. They originally advertised it as 1000/128, When first installed I was getting 3000/300. Recently, I called to see if I could get more speed and greater wireless range for my upstairs computer. A rep came out with a different modem and connected us to a 6000/500 line. Most of the time, I get 4-5000 down and 4-500 up, I can't complain about that, especially since I'm in a rural area and the only other option would be satellite for much more a month.

No complaints here.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable

RR Caps

Frontier was one of the first providers to announce caps so now you're going back to them? Talk about doing business with the devil.

Also if you didn't know BOTH companies decide against the caps. TWC even posted a letter to all customers on the TWC website.

Racerbob

join:2001-06-24
Webster, NY
·FrontierNet Intern..
·RoadRunner Cable


3 edits

Re: RR Caps

Trust me, I have been following this very close. Frontier has no caps right now and neither does Roadrunner. Time Warner is a bigger devil than Frontier in my eyes and the less money that I can send their way the better. If Frontier decides that we use too much bandwidth and shuts me down, we shall go back to the other devil. Right now, for what we do on the net, I do not anticipate that happening. Also, having decent upload speed is something that I have been complaining about for years. The local RR is stuck in the stone age with 384 kb/sec and I am testing over 800 kb/sec with Frontier. The less money that I send Time Warner, the better. Just my little way of letting them know that I am indeed unhappy with them. And ... Frontier is saving me money. When you are on furlough weeks, this is an important thing.

Also, I am firmly convinced now that the issues that I experienced last year were as a result of them trying to pump too much speed my way. After talking to the fellow who stopped by yesterday he said pretty much the same thing.. that with the limitations that are in place with the older lines, etc, that if he tweaked my connection more to get me a bit more download speed that the instability and latency could and would possibly return.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable

Re: RR Caps

No, trust me you're not following it very closely. You don't make sense when giving your review. You left RoadRunner due to they were explorering caps. And when to a company that was one of the first ones to even say anything about it.

Sounds like you want it both ways, and are trying to do to bait and switch for promos. And if you do/are they'll catch on.

Racerbob

join:2001-06-24
Webster, NY
·FrontierNet Intern..
·RoadRunner Cable


2 edits

Re: RR Caps

No you trust me.. I am following this very closely. I do live in one of the affected areas. I have no problem switching ISP's for the best deal and I have no trouble switching every year if I need to. But right now, I am bitter at Time Warner. When they were proposing these caps I was one of their customers. I was a Roadrunner customer and now I am not. Why the H is that so hard for you to understand. I do not want to give them any more of my hard earned money than I have to. The Frontier people stated recently that they are not going to institute caps. And I have also been told that those customers that are in a contract with them won't be capped. That is good enough for me. If they cut me off for excessive usage, then so be it. We don't use even 40 gigs a month here as it is. There are good, solid reasons to switch to Frontier here provided you are within reasonable distance to their CO's and DSLAMS. And now with 1 year contracts available and having the option to have stand alone service without the telephone service...it is all good.

So far, Frontier has done me right. The connection is rock solid. I see good speed. I see excellent upload speed. I am a happy customer right now. All is good and I get to go back to work tomorrow after being out the past week on furlough and that is a good thing too.

I wrote a review. And from what I can tell this is no place to get in a pissing match about what is what. If you don't like my thoughts and comments, then go complain to the management. I AM happy with the move that I made. I AM happy with the Frontier organization. I AM unhappy with the corporate big wigs at Time Warner. And I knew that since I live close to the DSLAM here that I would get acceptable service from Frontier. Furthermore, I was happy with Roadrunner. Good speed, no down time, etc. etc. I was unhappy with the lack of upload speed ... 384 kb/sec sucks. And yes.. at this time next year we could be very well ordering Roadrunner once again. Call it bait and switch or whatever you want to call it. But no way will I stay with Frontier if sometime during my one month grace period something bad happens with the connection here.

Forums » comments on review of FrontierNet Internet Access


Sunday, 29-Nov 13:19:00 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.republican-creole
page compression OFF