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Comments in response to »Review of Charter Pipeline by Margolis by Margolis See Profile

benc
Premium
join:2007-06-17
Glen Carbon, IL
·Charter Pipeline
·Future Nine Corpor..
·Callcentric
·AT&T Midwest

Thoughts

Your POTS line gives you trouble? That's odd. In my experience POTS has been the most reliable of any service I've ever used. I think there are also laws that mandate a minimum amount of reliability.

If you use Callvantage then I'd find it easier to believe that you might have trouble. One reason I maintain the POTS line is because of the reliability.

As for price, I can understand. I use Charter Business, which is even pricier. But here's my suggestion. You say that your 5M/512k costs $55. In my area (and I live in Glen Carbon, it's very close) 10M/1M costs $60 non-promo. Perhaps you should get the 10M/1M? It's only $5 more, and it's twice as fast. You won't be spending less, but it'd certainly be a better value.
Margolis
Premium
join:2003-11-24
Saint Louis, MO
·Charter Pipeline

Re: Thoughts

yup, just the plain old telephone line goes out everytime it rains, for a day or so. Then it dries out and works again. The last att tech to come out said he was going to get to the root of the problem and fix it for good, like all the others should have. We shall see, it's supposed to rain again this week.

I'd switch to charter, but they are more expensive for phone. I don't need all the extra crap they throw in. I just need a basic telephone.

as for the 10m/1m line, it is a better value, but I don't need that speed. I use no p2p or filesharing or music downloading. I'd be satisfied with slower service even if I could get it at a reasonable price. It's a shame that this is the cheapest tier that charter offers.
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