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 zenz68
join:2008-07-02
Boynton Beach, FL | magicjack I am so positive about MagicJack that it pleases me to see someone knowledgable about computers writing about the fact that the problem might not be with your Jack but with your computer or the phone you choose to hook up to it. | |
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Doris OSullivan
@verizon.net
| hearing on other end I have verizon, so they sent me the magicjack and I got my information a day before explaining what I needed to do.
I had my phone wired wrong, they only show you how to plug in your magicjack, anyway I got help and did it right, I was getting a lot of noise!
I called a friend that couldn't hear me, so back to the tech, He told me to go into the task manager and look for utses,newit setup, magicjack and loader, find one of them and delete it, so I did, (magicjack).Then he told me to do something, I can't recall, but it brought up microsoft outlook add-ins, I went looking for it and I came up on one and opened it, it told me not to get into it, that it
didn't work and made more of a problem than help, I lost the tech and my saved e-mail, with verizon you put your saved e-mail into a folder and you delete I guess anything like magicjack and you lose that folder and all other e-mail, even thought you put it in a folder.
So now I'm trying to find a way to get in touch with them, they don't give you any information on how to contact them except for accounting. Everything is done except no one can hardly hear me, it really upsets me because they don't give out information to contact them or a tech. If there is anyone out there that can help me I would really a happy camper. Doris | |
| | iansltx
join:2007-02-19
Golden, CO | Re: hearing on other end I'd post in the MagicJack forum if I were you. I have't had that problem (300+ minutes of solid calls now) so I don't know how to answer... | |
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KBD
@bellsouth.net
| In searching for a way to call a real person at magicJack, I came across a site that had a lot of unhappy customers' complaints, and an e-mail address from one guy who said that sending this person a message would certainly get results. I did, and the next time I checked my messages (same day), a manager from mJ tech support had responded. I corresponded with him several times by e-mail, and we got our magicJack kinks resolved. His name was Richard, & his address was:
Rikard.Bone@ymaxcorp.com
I was well pleased with his help, and hope he can help you, as well.
KBD
Cowbabyhome@aol.com | |
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rosa
@pldt.net
| It's no majic at all, Its for real! I'm a new user of MJ from the Philippines. I'm not sure if the product is safe and legal to use: Safe in the sense that when the time comes to pay the US 20 per year thru credit card, i wont be charged more than that after giving my credit card details. Now as to legal, whether i could use this to transact business with partners in the US.
As to satisfaction, I'm just wondering why some folks have difficulty getting the simple jack setup and go make those calls. A friend from the US sent me the unit and immediately upon receiving it, i just plugged it on my lap top and after a minute or 2 im ready. I tried to call friends in various states in the US and Cities in Canada and the sound is clear just like any normal phone. There are many people complaining about poor sound and connections there in the US, perhaps they just need to fix their computers first and their internet connections so they dont have to waste so much time conversing with representative of mj.
The system works as far as im concerned in this other side of the world so we just hope that MajicJack will stay forever and we appreciate the inventor and owner of majic jack; first for his talent for coming up with such a wonderful device and secondly for pricing it very reasonably for the good of everyone. So until someone comes up with a more advanced technology and still cheaper than Majic Jack, I think this product and the company behind it will be in the heart of people using the internet for a long long time. we wish you more successes and more power to your company! | |
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