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Comments in response to »Review of ooma by pandora by pandora See Profile
chiefjim

join:2000-11-12
Smithtown, NY

ooma questions

I note you mentioned setting it up behind the router. Any advantages to doing it this way?

Curious what happens if you get a new DHCP address when your modem resets? Or perhaps change providers?
pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast


1 edit

Re: ooma questions

Placing the Ooma hub behind my router allowed me to put it where I wanted it physically. My modem / router are in a rarely used closet. I wanted the Ooma hub where it could be seen and used. The Ooma hub has indicators, and controls on it, which should be proximal to where people can see and interact with it.

The Ooma hub is currently using an alternate set of phones, distinct from my normal home phones. This to permit testing. In a few weeks, I'll probably port one of my phone numbers to Ooma and it will drive my normal home phone system.

I have set the Ooma hub to a fixed LAN address via static DHCP, using the Tomato 1.23 firmware on a Linksys WRT54GL router. The static LAN IP address is controlled by the Ooma MAC.

My Ooma is set to highest QOS priority via its MAC.

My PAP2T is similarly set.

Today, I bought and activated a 2nd Ooma core (hub + scout). Both work fine behind my router, each has a LAN static IP address, each gets highest QOS service. I can call from one to the other and get very high quality (voice) calls.

Ooma has been 100% reliable, and hasn't used much bandwidth. If my public WAN IP were to change, it wouldn't affect my Ooma devices. They would still be highest priority QOS on my LAN. Their LAN address can't change as its controlled by my router and is set to static.

I used to have two AT&T lines, and am now planning to go to none by the end of this summer.

Currently I have 4 VOIP connections running 24/7 on my LAN. 2 to Ooma, 2 to Future-Nine. I have moved one AT&T phone number to Future-Nine, and have one to go.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."
chiefjim

join:2000-11-12
Smithtown, NY

Re: ooma questions

Your reply is a bit more technical than I am able to easily decipher. Is there an end benefit to connecting the hub to the router as opposed to the cable modem?

Any consequences were I to change providers?
pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast

Re: ooma questions

I apologize.

A reason to put the Ooma hub behind the router is to keep it proximal to the area it will be used in. My router and cable modem are in a closet remote from where I want my Ooma to be.

Placing the Ooma behind my router, permits me the ability to have it physically where I want it.

Additionally, I don't have to worry about Ooma being in the way of, or managing any of my LAN -> WAN traffic. Instead of sitting in the middle of everything going to and from internet, my Ooma hubs sit on the inside of my LAN only generating traffic they need to manage VOIP calls.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."
chiefjim

join:2000-11-12
Smithtown, NY

Re: ooma questions

What happens if a power failure causes my modem to reset with a new leased IP address? Or, if I were to cancel my current provider and move to a new broadband provider?
pandora
Premium
join:2001-06-01
Outland

Re: ooma questions

The Ooma hub will re-establish it's VPN within a short period of time.

HolmanGT
Premium
join:2001-11-20
Saint George, UT
·Baja Broadband

There is an advantage to connecting the ooma unit between the modern and router. The ooma unit has its own QoS control. When placed between the modem and the router you can be assured that ooma will get all the band width it needs. It is just a little more Plug-n-Play that way.

Mine is also connected to my router and I did that only because when it was connected to the modem it acquired a strange IP address and I became alarmed that my ISP was also see it as a second device on their system. I have since found out hat the ooma unit will acquire an IP address and DNS address from ooma at least that is the what I believe was going on and why I saw a WAN address assigned to my ooma when connected to the modem. It is a pretty tricky little box, all designed to make your life truly P-n-P. (I don't know about you but I sure love to plug and play, feel free to take that anyway you choose)

Short story - it works fine either way and per ooma only requires about 47 kb-ps of band width.
chiefjim

join:2000-11-12
Smithtown, NY

I've searched here, the Amazon forums, and the ooma site but one question still remains. Do you have to select porting your number on initial setup or can that be delayed?

I'd like to know that the service met my expectations before committing my number to being ported over.
pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast

Re: ooma questions

Don't port your number at initial Ooma set up.

Go through the Ooma set up as if you had no other phone number.

Ooma will then assign you a new number, with no use or expectation of your old number.

This will allow you an opportunity to test the service and see if you'd be comfortable using Ooma long term.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."
chiefjim

join:2000-11-12
Smithtown, NY

Re: ooma questions

So then at a later date I could begin the process to port the existing number? If so, great. Nothing I read mentions that as an option. Wonder how many people like myself are on the fence wondering what if?
pandora
Premium
join:2001-06-01
Outland

Re: ooma questions

Yes, you would test until satisfied, then start to port whenever you'd like. Porting seems to take between 4 and 8 weeks.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."
chiefjim

join:2000-11-12
Smithtown, NY

Re: ooma questions

Many thanks for your patience. That clears up all my issues. Now to place my order with Newegg. With any luck will be here tomorrow.
pandora
Premium
join:2001-06-01
Outland

Re: ooma questions

Good luck, if you have questions, ask anytime.
chiefjim

join:2000-11-12
Smithtown, NY

Re: ooma questions

No question, just a comment. Works great! Installed behind my router. Only made a minor Qos adjustment.

Now for the biggest challenge, deciding whether or not to port over my existing number. Decisions, decisions.....
pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast

Re: ooma questions

Take your time to test it. I've been testing for about a month. So far, it's met 100% of my needs.

Porting can take up to 8 weeks, usually the minimum is 4. Many people get upset when a port isn't done almost instantly.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."

BeejGA

@bellsouth.net

What are the pros and cons and/or possibilities of connecting this to my Brinks Alarm System?

In the past I used ATT Callvantage, and my hubby (a licensed electrician) was able to connect the phones without issues.

Is this the same as ATT Callvantage VoIP?

Thanks in advance!
pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast

Re: Home Alarm System

I don't know about connecting an Ooma hub to a Brinks alarm system. The technology is VOIP, the CallVantage technology is also VOIP, however they are likely different in how they have implemented VOIP.

If you are near a Costco, BestBuy, or other large box store that carries Ooma ... it is possible to try Ooma and see if it works for you.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."

BeejGA

@bellsouth.net

Thanks for your quick response, currently Costco is offering this at a discount, and a money back guarantee. We will attempt this.

Hubby feels confident that he will be able to hook it up like he did in the past, using ATT's VoIP. I'll keep you posted with our results.

Again, THANKS!
java007

join:2003-03-02
Abingdon, MD

Re: Home Alarm System

said by BeejGA :

Thanks for your quick response, currently Costco is offering this at a discount, and a money back guarantee. We will attempt this.

Hubby feels confident that he will be able to hook it up like he did in the past, using ATT's VoIP. I'll keep you posted with our results.

Again, THANKS!
Excellent tip re: Costco. Will check out the local store later this week.
stuntman

join:2006-03-04
Hemet, CA

Does anybody know if you can have your current line forwarded to the Ooma number until the Port is finished? My phone will be 'dry looped' next friday, at which point my current phone number will no longer connect to my home.. Is it possible to have the phone company (verizon) forward my phone number to the Ooma number until the porting completes??
pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast

Re: Call Forwarding until ported?

Verizon is beyond my direct experience. You must maintain and pay for your phone number until it is ported. Once ported all Telcos terminate charges.

If you've terminated the line prior to porting, there is a very good chance the number could be lost.

It is possible to have dry loop and POTS at the same time.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."
stuntman

join:2006-03-04
Hemet, CA

Re: Call Forwarding until ported?

Wow.. the Verizon tech I spoke with told me I could not have both!

What would you suggest then?? Should I cancel the dry loop that is scheduled for Friday? I'm told my dry loop will still be tied to my phone number but I'll no longer get a dial tone on that line... she seemed to think I'd need two phone lines to have both data and voice...

My understanding was that I set up the Ooma first, then get the dry loop made... then do the Ooma port request... and that there could be a 3 week period where nobody could dial to my 'land' phone..

I wish this wasn't so confusing!!!!!
pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast

Re: Call Forwarding until ported?

You need dry loop AND a separate bill for your regular Verizon number.

Do NOT cancel the number or it will be lost. You must continue to pay for it.

Let Verizon know you want both dry loop DSL plus a separate POTS (plain old telephone service) bill.

If they can't do this, then cancel the DSL order, keep the DSL and phone bundled. Request a port of the number from Ooma, and call Ooma to let them know that after they've ported the number you want Verizon to continue DSL service as dry loop DSL.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."
stuntman

join:2006-03-04
Hemet, CA

Re: Call Forwarding until ported?

I've never been billed for my DSL as my employer pays for it.. I only get the phone bill sent to my house.. is that the same thing?

If I understand you correctly, I need to cancel the dry loop that Verizon is about to do as it will cause me to lose my phone number and prevent the porting? They told me that my dry loop would still be billed and tied to my current phone number.. is that only for accounting purposes?

I'm still confused on the order I need to do this in.

Is it..

1) Buy Ooma
2) Request Porting via Ooma's site

or
1) Have my single line split to a Dry Loop and a POTS
2) Buy Ooma
3) Request Number port via Ooma's site?

So there is no truth to what the Verizon person told me about needing two rj-11 jacks and two lines in order to have both Dry Loop and POTS?

THANK YOU!!!!!!!!!
pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast

Re: Call Forwarding until ported?

Whatever you do, you can't lose your phone number. Once you no longer pay for it, the number becomes the property of Verizon. You can't port Verizon's number.

You must continue to pay for your voice number until it's ported.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."
stuntman

join:2006-03-04
Hemet, CA

Re: Call Forwarding until ported?

Thank you for your help! As you made me nervous, I followed up with Verizon today and they said what they had ordered was wrong and would have caused me to lose my phone number! We reversed the order and all is back to 'normal'.. the Verizon tech today said to just apply for the port via Ooma, and the work will be done behind the scenes and I don't have to do anything other than make the request via Ooma, and verify when I get the call to port from the 3rd party verifier!

Thanks again.. hopefully this will go smoothly!
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