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Comments in response to »Review of Acanac by LisaKupovets by LisaKupovets See Profile
pmicho

join:2012-08-24
Montreal, QC

Dont give up!

I got my refund a week ago...after threatening to go to court. Dont give up, you'll get yours. This company shouldn't be in business. I wasted so much time with them.
LisaKupovets

join:2012-10-10
York, ON

Re: Dont give up!

This is so retarded... I don't understand why anyone has to threaten anyone to get their money back. This company needs to be shut down, as they are clearly unable to do business in a way that is even merely acceptable at this point.

I will be making a trip to their addresses / locations listed on their site and try to speak to an actual person. I'm tired of sending emails and getting the same old useless replies. Perhaps calling the police while i'm there should be in order as well...

Fergless
Premium
join:2008-04-19
Toronto, ON
kudos:1

1 edit

Refund

Hi Lisa

It was refunded 2012-10-11 can you please check your Credit Card?

Tks
LisaKupovets

join:2012-10-10
York, ON

Re: Refund

The saga continues...

I received an incomplete refund of $415.28, while as I previously stated Acanac owes me a total of $428.86 which is:

10 months of unused services: 10 x 37.95 = $379.50
HST 13%: $49.36

Therefore Acanac still owe me $13.58 that I'd like to get asap.