I'm vetted to help customers in this forum: »Approved Suddenlink Tech Support Agents. If you're willing to share name and address on the account (by IM or email: email@example.com) -- I'll ask senior managers for us in that part of the country to follow up.
get used to waiting. I have had issues for over a year and guess what they still havent fixed it. I havent been offered compensation and I keep finding new issues. I would drop this terrible ISP if I had another option.
windstream is my only other choice and they are almost as bad. I got tired of my service being great then gone for days....now those seem like the good ole days, at least I had a good day. I am at 0.07 right now.