To be sure, VDSL availability is typically when available when you are withing 8000 feet from the central office to be capable for speeds up to 25mbps, we have been doing a lot of work since verizon was around, keeping in mind it has only been 2 1/2 years since we took over and started improving upon Verizons Antiquated networks. I apologize if you didn't get good answers from here in the Washington Call Center, I am extremely proficient in the systems and can definitely assist in this as well. If the issue has been addressed and investigated, then you should be good to go (at the very least being able to get bonded DSL for the 12/2mbps speed), I've checked the terminals in Durham/Raleigh area and do see that the Central office is equipped for VDSL (up to 40mbps for Business, 25mbps for Residential). We have a number of people available for VDSL but like with all internet providers (except wireless) it is distance related.
Thanks for your reply. The technician who installed VDSL (25/2) told me he wasn't sure whether VDSL or bonded ADSL2 would be used since we were the second house in the area they've installed VDSL. But, it seems to be working well. I also have to give credit to the technical supervisor for our area who called me and gave me information about our true total loop distance (which was longer than I thought due to a large cable loop on another street), but they either removed or replaced a tap and loop length decreased.
I do have one question for you, though: I'm seeing a lot of errors (presumably) under "30 Minute Near End FEC Interleave" and some under "30 Minute Near End CRC Interleave". Fastpath is disabled so I guess there must be a distance consideration in still using interleaved mode on VDSL2? Either way, my download speeds are great, so I don't know how accurate the SNR and attenuation stats the modem is reporting are. I've attached a screenshot for your perusal. Hopefully, you can make some sense of the FEC numbers.
I'm also seeing higher pings than before (75-100ms), which I'm guessing is due to interleaving. Is there a way to test whether fastpath would cut ping times?
I have Frontier DSL on Camano Island, WA zipcode 98282. Do you know if anything can be done to improve speeds? I am on the south end of the island, so I imagine I am far from the CO, and it looks as though we're routed through the Everett, WA pop. Do you know if VDSL is available, and can I bond two DSL channels together if I add a second phone line with Frontier? You can write me back at jakej1978 AT g mail dot com