 DJStarfox
join:2000-07-05 Orlando, FL
·Embarq
| wow you're lucky I'm still waiting for my rebate and I've had their service for 3 months! NP denied that should pay the rebate, because at the time I was offered service, they were not offering the rebate. I f---'n hate companies that play the run-around. PSN says, "we're a little behind but nothing i can do." | |
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 |  nbaresejr
join:2000-09-09 Bogota, NJ
| Re: wow you're lucky
you lucky for now, i have been very quiet about my service until now. my speed was great until about 1 month ago. it seems that PSN sold too many DSL lines in my area and they dont have enough banwith to supply all those lines, so guess what my line is about as slow as 56k at times when alot f people are online. they SUCK. thats about all i can say. I believe this violates the service agreement and i am in the process of trying to get my money back for my months remaining on my contract. also since i believe they violated there service agreement i am not liable for a early termination fee. if they let me out i will go with a company that cares about is users and hase a tech support that actually answers the phone within 20 min
Sincerly
Nicholas Barese Jr | |
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  aliasrlz Premium join:2000-09-01 the world
| Believe it or not..... Believe it or not, I got my rebate back! Yippie! So now I have SDSL 416/416, which runs at greater than 92% of rated most of the time (384/384, and pretty reliable), but I also got my $250 back! It was in the form of a credit to my credit card, but that's fine with me....
Now I am really happy camper......
Dee Adams | |
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 |   aliasrlz Premium join:2000-09-01 the world
| Re: Believe it or not.....
Got my rebate back, but Jan 2, 2001, they SHUT OFF the DNS Servers, leaving the few of us with working accounts without service!!!
They don't give a SH T whether we were transferred over to Telocity or not, and I, for one....would like to join in on the Civil Suit that was discussed sometime ago.
Another reason I know they don't give a sh t that they cut the DNS servers OFF, is an email I got from the webmaster@psn.net.......He writes back: "Stand in line!!!" to my email about the DNS servers being down and the civil suit. How interesting? and totally careless... The owners of this company should be dragged out into the street and shot. But the one thing we can all feel good about? Bad karma is GUARANTEED to happen to them!!!!
If they try to bill my card in January, I will have the charges reversed, and I will sell their crap ass SDSL modem on Ebay and try to get back my $75 setup fee!
Pissed!!!! I take back my other nice post!!!
Dee Adams | |
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  doublec16
join:1999-08-20 Jersey City, NJ | PSN might seem good for now but.... Just wait till your DSL goes down and they won't do anything for you. | |
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 |   aliasrlz Premium join:2000-09-01 the world
| Re: PSN might seem good for now but.... doublec16,
I've had that happen, in fact, more times than I wanted in October.... No down time at all in Aug or Sept. Each time in Oct, I emailed them, and within hours, I was back up.
No down time for November thus far.....to my knowledge.
So far, I"m happy....where else can I get SDSL 416/416 for $39/mo? Nowhere... I realize I am one of the lucky ones, but people should know that some of us are doing fine.
If I have serious problems like those listed here (down time in the weeks!), believe me, you will be the first to know.
Dee Adams | |
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  AllAlone0
join:2000-10-30 Oakville, ON clubs: | omg I good review for psn, kill it ! kill it ! -- Now what the hell was I doing before I started slacking off.... | |
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 |   doublec16
join:1999-08-20 Jersey City, NJ
| Re: omg It seems like some people who work for PSN are competent and some are far from it, from my experience, anyway. Some customers just get lucky I guess, while others are not. Be ready to encounter problems when you happen to come across the not so competent employees. -- There are 3 types of people: those who can count, and those who can't. | |
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  AllAlone0
join:2000-10-30 Oakville, ON clubs: | you aren't going to get any money back... psn will have nothing left, customers are screwed. -- Hey, I can call my ma from up here..... Hey ma ! Get off the damn roof. | |
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 |   MotownOrb
@bignet.net | Re: you aren't going to get any money back...
Perhaps some nice DSL provider will wish to protect the industry and will pick up all PSN customers for free.
Any DSL providers out there listening. | |
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 |  |   doublec16
join:1999-08-20 Jersey City, NJ
| Re: you aren't going to get any money back... Supposedly Telocity is going to take the PSN customers for only a small fee and purchase of their gateway. From some of the posts and reviews on this site, they aren't exactly the best DSL ISP out there either. -- There are 3 types of people: those who can count, and those who can't. | |
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 decousa
join:2000-06-05 Brooklyn, NY
| CLASS-ACTION SUIT AGAINST THESE SCAMMERS
We definatelly need a class-action suit against these scammers. They also took $200 from me (The REBATE I was suppose to receive for the modem I already shipped back to them when I canceled my order). I've been trying to get my money back and now they went bankcorupted.
Check this out !!! http://www.phoenix.bbb.org/report.htmlcompid=86000913
[text was edited by author 2001-01-08 12:19:44] | |
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  SadSackJohnny
@63.226.x.x
| PSN owes me $1086 and never gave me any service
PSN Screwed Me for $1086My company signed a contract in July 2000. They charged us $1086 for setup and a router that we didn't order. They never provided us with any DSL service!!! I have called them (literally) every day of the week since October about this and can't get anyone to return my calls or emails. Now I hear that they have gone out of business!!!Anyone got any ideas what I can do?? | |
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 |   biv Bbr Biv Premium,MVM join:2000-09-26 Baltimore, MD | Re: PSN owes me $1086 and never gave me any service If you didn't pay by credit card, you may be S.O.L. I would contact your company's attorney and ask that he/she pursue the claim with the bankruptcy court. Don't expect to see that money anytime soon, though. | |
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 a newbie
join:2000-11-08 Avondale, AZ | PSN PSN went under Dec. 20th. The employees didn't even get paid. And employees come first then the customers. So good luck. | |
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 |  | Anon | Re: PSN I was under the impression that a portion of the Northpoint lines (around 1,000) were going to be kept by PSN and the rest transferred to Telocity. I also thought the Covad lines were going to be kept by PSN. Anybody know if PSN is operating any of the lines?? | |
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  wheelert$93 T L C ExMod 2002 join:2000-06-01 Lynden, ON
| (topic move) Re: PSN owes me $1086 and never gave me any service
Moderator Action (wheelert) ---------------- This entire topic was moved the forum: losers (probably because that forum is more suitable for it).
The topic can now be viewed here. | |
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