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EX-Cyberramp
@af.mil
| Very nice review technique Very nice layout on the review, wish more people put that type of thought into it.
I was a Cyberramp customer prior to the buy out by IA and always thought that IA was not as good as Cyberramp was, but that is a different story.
I moved from South Fort Worth to Utah a year ago and as I recall, your comments on IA are fairly correct. I was also getting random drops. As I recall, they usually occurred after being on for about an hour or so.
The only thing I am curious about is the EMAIL. I still have the Airmail account for mail only that I access via the internet thru a local ISP, and except for mail involving AOL, I have not seen many problems (well they did lose a weeks worth of mail around June 99, and had server problems last week). I even use the IA mail system occasionally when I need a fast response from someone, since I now work for the US Gov, and our email can be up to a day late (rare, but happens).
As I recall, I called IA back around Sept 98-Mar99 about DSL, and depending on who I talked to, got an answer ranging from "any day now" to "we do not know when". GTE response was usually "under investigation, but planned".
As far as cable, a coworker in Benbrook was a beta tester for the first @home installs and was ecstatic. When I was laid off in July 99, he was starting to gripe about the slowdowns in the evenings and the rewrite of user rules that @home kept doing. | |
| | kerrylancaster
join:2000-11-20
Flower Mound, TX
| Re: Very nice review technique Thanks for the kind remarks regarding my review format.
In response to the question regarding e-mail through Internet America, it is important to note that outbound delays are not a constant problem. It happens about once every two or three months now and lasts usually for about a day. During such a period, outbound mail may be queued anywhere from two hours to eight or more hours, and some mail during this time is lost completely and never delivered (and no delivery failure notices are returned to the sender).
There was a time during 1998-99 when outbound mail experienced these delays more frequently (about once or twice a week) until they upgraded their mail servers and added more capacity (this was shortly after Internet America bought out a rival and almost doubled their subscriber size overnight).
These delays still occur, though much less frequently (last problem period occurred about a month ago and lasted 10 hours - the time before that was probably three months ago). When they do, it is usually when I need to respond quickly to e-mails the most (naturally), or so it seems. | |
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