<?xml version="1.0" encoding="UTF-8"?>

<rss version="2.0" xmlns:blogChannel="http://backend.userland.com/blogChannelModule">

<channel>
<title>HughesNet Satellite forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/sat</link>
<description>HughesNet Satellite forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Fri, 11 Dec 2009 00:30:31 EDT</pubDate>
<lastBuildDate>Fri, 11 Dec 2009 00:30:31 EDT</lastBuildDate>

<image>
<title>dslreports.com</title>
<url>http://i.dslr.net/bbrdisc1.gif</url>
<link>http://www.dslreports.com</link>
<width>19</width>
<height>18</height>
<description>bbr disc</description>
</image>

<item>
<title>Cable</title>
<link>http://www.dslreports.com/forum/remark,23470355</link>
<description><![CDATA[I need to replace the cable from my dish to my modem.  Would someone please tell me exactly what type to ask for when I make it to Radio Shack?

Thanks in advance!  :)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23470355</guid>
<pubDate>2009-12-10 17:29:18</pubDate>
</item>

<item>
<title>[Networking] What Now? (Intermittent Connectivity)</title>
<link>http://www.dslreports.com/forum/remark,23457772</link>
<description><![CDATA[I just have to ask...  What in the world is going on now?

So lately, another person in the house has been experiencing extremely displeasing connectivity to not only Second Life, but browsing the web as well.  As I don't browse the web or play Second Life as often as they do -- not to mention that I've been sleeping a lot during peak hours -- I haven't seen any of this.  Until today.
Today, whenever I've had my TurboPage Function disabled, I've been given near-instantaneous 404/400 errors when browsing to any random website -- this one included.  This happens for a few minutes, then everything is back to normal.  On the other hand, if I have my TurboPage Function enabled, my connection is slow, sluggish, and gives me random "Web Acceleration" errors which are solved immediately by refreshing, as has been the usual case for some time now.

Is anyone else experiencing this today?  Is HughesNet wising up to me having that useless TurboPage Function disabled and blocking me off whenever I have it disabled?  Or is something else the matter?  To HughesNet's defense, I haven't tried resetting anything at all today, not even my computer, as I've been busy doing things with my broken connection.  The other computer user in the house hasn't used his connection once today, either, so I have no idea if this is related to their problem or not.

My browser of choice is Internet Explorer 8, if that helps.
--
ISP: HughesNet Satellite Internet
Modem Model: HN9000
Service Plan: ProPlus (425MB/day, 1.6 Mbps Down 250 Kbps Up)

Edit: I'm also getting a ton of "Your client has issued a malformed or illegal request." errors from YouTube today, not to mention uploading a video during the free period takes forever-and-a-day. (Lots of errors and an average speed of 5-10MB/hour or so compared to the 50MB/hour during non-free time.)
Also, my TurboPage is apparently down.  And has been all day, it seems like.  And I just got my first 500/505 error of the day with it enabled.  What...the heck.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23457772</guid>
<pubDate>2009-12-08 16:09:26</pubDate>
</item>

<item>
<title>[HN9000] Firmware update last night</title>
<link>http://www.dslreports.com/forum/remark,23449271</link>
<description><![CDATA[My HN9000 was updated to firmware 081053 last night. Interesting new link on the modem's home page. Doesn't work yet, but may be a sign of progress.

TimeStamp: MON DEC 07 05:51:12 2009
Reboot Type: Soft Reboot
Last Power On Self Test Status: 0 (0 = ok, Non-zero = failure)
Reboot Reason: Software Cutover Reboot ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23449271</guid>
<pubDate>2009-12-07 06:02:17</pubDate>
</item>

<item>
<title>Is Hughesnet really THAT bad?</title>
<link>http://www.dslreports.com/forum/remark,23046512</link>
<description><![CDATA[Hey folks. I'm new here and was just wondering if Hughesnet or satellite broadband in general is really as bad as it's made out to be? I live in a rural area of Virginia where I've been told cable/dsl/fiber will probably never be available so it seems like I'm stuck with dial-up. I currently use PeoplePC and I connect at 24kbps with a download speed of 2.5kbps. 

It's pretty damn bad. It takes me around 20 minutes to download a 1mb file. Anyway, I checked into wireless broadband cards through local cell providers, but their service doesn't reach out into my neck of the woods. Then I started to research Hughesnet and WildBlue and the reviews are absolutely terrifying (more so for WB). 

From tons of folks getting the BBB involved to get them out of their contracts to speeds not even being a fraction of what you pay for and that&#146;s just the tip of the iceberg. Are these legitimate complaints or just a couple bad seeds taking their opinions to the extreme?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23046512</guid>
<pubDate>2009-09-18 16:13:13</pubDate>
</item>

<item>
<title>[HN9000] HN 9000 LAN Light Will Not Stay On!! Please Help!</title>
<link>http://www.dslreports.com/forum/remark,23396129</link>
<description><![CDATA[Hello, I have the HN 9000 modem and the lan light will not stay on at all times. I can only get a limited connection at times and have a hard time loading some pages. This has been going on for about a month after i moved my computer desk, but i have verified that all cables are hooked up correctly. Hughesnet customer support is not helping any. I would appreciate any help. Thanks!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23396129</guid>
<pubDate>2009-11-25 18:12:19</pubDate>
</item>

<item>
<title>[HN7000S] games that work with hughesnet</title>
<link>http://www.dslreports.com/forum/remark,23460485</link>
<description><![CDATA[hello i have discovered a few games playable online
the beatles rockband
rockband 2
tony hawk proving ground
family game night

games that dont'
call of duty games
guitar hero games
band hero]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23460485</guid>
<pubDate>2009-12-09 02:54:57</pubDate>
</item>

<item>
<title>HughesNet MUST be held accountable, let&#x27;s unite, CLASSACTION</title>
<link>http://www.dslreports.com/forum/remark,23412374</link>
<description><![CDATA[Well, I suppose others have reached their limits of patience?
PAY $200 per month, for a so-called "Business Plan", that delivers just intolerable speeds during most of the day? Heck, a dialup connection is often faster than what I can get on their service plan to my company! THIS IS CRIMINAL, as well as other less obvious factors related to having a HughesNet or DirecWay satellite plan. 
Let's see, the latest answer from their techs, if you call to state that your speeds and browsing are miserable... "OH, we do NOT use the SPEED-TEST anymore to make any complaint valid: You MUST do 3 days of "RESPONSE TESTS" to validate your complaint! What is their threshold on THIS new standard to judge whether you have bad speeds? Try 30-seconds, for the response test results! If you have to wait that long, for their own speed test servers to serve-up ~ 150KB of data to post a response, then you might as well use a MODEM! And, when you DO point out that you DO have 30+ "Response Tests", they will then push to a new tech, who tells you that your SERVICE is "within" acceptable tolerance, if your test is UNDER 1-MINUTE!!!!!!
Give me a break!
What you are paying for with a particular "upgraded plan" is not some phony RESPONSE TEST, but a better internet browsing experience! TRANSLATED = SPEED!
Guess what?
Their "RESPONSE TEST" is RIGGED, PHONY, INACCURATE, A LIE, COMPLETELY IRRELEVANT!
Why? Well, on 6 different computers, ALWAYS the 1st "RESPONSE TEST" is the slowest, by FAR! You click "TEST AGAIN", and it is faster, usually around 3 ~ 7-milliseconds, well within specs. Yet, you can have been trying to use the 'NET for the period of time immediately prior the running THEIR own tests, and been so desperate for the web pages to load, or to download some file, or send some email, that you were pulling your hair out... And their speed test they use called "RESPONSE TEST" tells you all is GREAT!
AH! Network tools... Don't they know, that using sophisticated Networking tools, one can SEE exactly where the data is coming from, down to the NAT/MAC/IP/GATEWAY, etc etc. 
Their "RESPONSE TEST" is a STACKED DECK! Your first try at a RESPONSE TEST, is not in cache anywhere, so it is the REAL one, the actual response that you are getting from their speed test servers. Either they have coded the satellites or their speed servers, to give you back a response "A FAST AS POSSIBLE" from the nearest cache. So they are now in using this RESPONSE TEST as the benchmark to agree or disagree with you that your speeds are HORRIBLE, when in fact, by definition, by upgrading your plan to a higher bandwidth = speed, you are paying for a better internet speed bandwidth experience, NOT some PHONY RESPONSE TEST!
This just makes my skin crawl, that an American Company, in the land of justice and freedom, can screw its customers like this. It is just amazing that they have not been thrown down on the mat before now, for their obvious and flagrant misleading, lies, basically stealing our money from us, behavior. 
HughesNet is pushing everyone to the new satellite, as it is more efficient, more transponders, more capacity, more POTENTIAL speed (up to 5Mbps downloads), but that in itself is a farce, as so many of these new customers on the new bird, are getting even worse service than the old bird... Yeah, my "discontinued being offered but still in place for existing users" Business Plan, at start was $199.99/month, now is $179.99/month, yet to get the same DOWN and UP bandwidth on the new bird, you have to spend more for equal speeds, plus NONE of the new birds plans, have the FAP limit of my old bird plan: New bird = 800Mbps MAX plan; my old bird is 1.2GB per 24 hours on a daily basis... You cannot get that much MB per day on ANY of the new birds plans, even if you spend $350.-/monlth @ 5Mbps download. They are trying to sell us a 5Mbps down speed plan, which really you will never ever see, yet, limit your download FAP limit to 500MB or 800MB per day? Heck, just one complete reinstall of XP with the new service paks, plus the ~ 80+ "Critical Security Updates" and other fixes and updates, will run over 500MB... What are they THINKING???????????? 
I do not think they care, it is just the number crunchers doing the math, and profit is the name of the game. 
POINT: Why offer a "SERVICE" such as internet Satellite ability for customers, if it is so miserly and slow, that is confounds just about every customer except those who have no technical knowledge at all???
Why not just go sell something to make your customers feel like you are a good company! I am just amazed at this corporate injustice fostered upon the poor public who have NO CHOICE but Satellite internet, except dialup which is not an alternative at all considering the size of Windows XP and Vista "Service Paks" and monthly "Critical Security Updates". It would take a dialup connection DAYS and WEEKS to download the 100's of MegaBytes which Microsoft pushes out to us monthly! And what about doing a full reinstall if you get your "NTLDR" file missing or corrupted in XP, and MUST do a FULL REINSTALL (even worse with a reinstall of Vista!). If you have only an original XP release install CD to do the reinstall from, there will be over 1GB of data to patch and update the FRESH install, downloaded after the install is completed. Even with Service Pak 2 CD's to reinstall from, it is just an impossible amount of data to do from a Dialup connection. There should be either: 1) a class action lawsuit, to force either the Government to subsidize getting true reliable BROADBAND speeds to EVERY user, or; 2) Microsoft should have to pay WHATEVER it takes so a customer can get true BROADBAND speed to their home or office, no matter where they live. 
It is not OUR fault, that Microsoft has to push out so much data to us, to "TRY" to make our computers keep working by fixing all the security holes and bugs in it... And the Government, is always stating that WE the public, have a RIGHT to the internet... But fall short of addressing the real issues. PERIOD.
Ah, whats the use, sorry for blabbing on and on... I am so disgusted with my just completed speed tests, that I can't stand it anymore. I have endured years of this constant stress and pressure from this horrible company, HughesNet (or DirecWay, if you choose).
Thanks for listening.
PS: Did you know, that even HughesNet's OWN speed tests tool, is a complete FAKE: I have network monitoring tools from A to Z and running tests, the "Progress bar" always is to the END, at 500KB downloaded, even though it is running the 2MB download speed test... 
And worse, is when I run the UPLOAD test, the 100KB progress bar does not move on like the download test does, more accurately perhaps... BUT! After it waits an interminable amount of time, and only UPLOADS from 20KB to 50KB, it inaccurately gives the results: Upload speed ALWAYS comes in at 26kbps TO 30kbps! Yet, my network monitoring shows and proves, that only a TOTAL of 20KB to 50KB actually went up to their HN-7000S modem from my computer with a DIRECT Ethernet connection (no switch, hub, or other Access point or Router in the network), and this over a period of anywhere from 15 to 45 seconds! Why is this inaccurate? Well, if the STATED UPLOAD speeds were in fact accurate, then, I truly would have had my network monitoring tools tell me that indeed, 100KB HAD traversed my network TO their upload speed test server. The same is true, if I am having a lucky day with HughesNet, and indeed the speeds are better... In this case, their own speed test would have gone on to do a 500KB upload test. But, even if I do get this increased upload test to take place, the same thing happens: The test results lie! Network outbound traffic to the HN-7000S modem, did NOT constitute the stated quantity of DATA in KB, but considerably LESS! 
I have seen this exact same result, for years now. IT is an illegal act, to state non-factual test results, to us the customer. If I were a lawyer, I would sue them in an instant, damm the costs I incurred. SOMEBODY needs to sue HughesNet, and all the forums all over the internet support my belief... I'm done, baked, toasted, had it....

Who of us, has the funds, the time, the resources, etc, to start a class action lawsuit against HughesNet, DirecWay, et al???????
Ah, this is hard? Put up a domain, pay for a web search engine optimizer company to put your site in the top 10 positions, of the top 15 search engines (a company I use is called "COMPLETE RIPOFF", and over 10-years, they have kept their promise "OR YOU DO NOT PAY!") to have our website come up in the TOP 10 listed search results, and that includes from the "current" TOP 15 SEARCH ENGINES! So, exposure is no problem, just signing up frustrated customers, let's see someone, like a lawyer, spearhead this effort!
Anybody home, hello????
jakerweb@yahoo.com

[mod note:  spammy reference to a rip-off outfit removed]]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23412374</guid>
<pubDate>2009-11-30 01:43:49</pubDate>
</item>

<item>
<title>Possible transmitter problem?</title>
<link>http://www.dslreports.com/forum/remark,23439912</link>
<description><![CDATA[Yesterday my connection went down TX code 10.  I called support.  India couldn't help me and sent me to the next level support, whatever they call it, and the woman told me to undo the satellite out coax at the modem and then put it back in.  And that worked.  My connection was fine.  She said that what I had just done was re-grounding the transmitter.  Sounds fishy but hey, I was happy it worked.

Tonight again, connection went down TX code 10.  I removed and replaced the Sat. out coax at the modem and it again brought my connection back up.

Now I'm starting to think there's a problem since this has happened two days in a row.

Any installers, or anyone really, have any idea what may be going wrong?  Is my transmitter about to fail?  Am I just going to have to disconnect and reconnect that cable everyday to keep my connection up?  Is there anything I can do to try to fix it?

My modem is a HN7000S.  Sorry I do not know what kind of dish or transmitter I have.

Thanks.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23439912</guid>
<pubDate>2009-12-04 19:29:20</pubDate>
</item>

<item>
<title>[HN7000S] last fm and hughesnet</title>
<link>http://www.dslreports.com/forum/remark,23435936</link>
<description><![CDATA[can anyone get last fm to work on hughesnet ..
i would like this one if i could ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23435936</guid>
<pubDate>2009-12-03 23:24:57</pubDate>
</item>

</channel>
</rss>
