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<title>Shaw forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/shaw</link>
<description>Shaw forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Tue, 10 Nov 2009 10:01:13 EDT</pubDate>
<lastBuildDate>Tue, 10 Nov 2009 10:01:13 EDT</lastBuildDate>

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<item>
<title>[BC] Increased Upload Speed on regular High Speed</title>
<link>http://www.dslreports.com/forum/remark,23303893</link>
<description><![CDATA[This began yesterday (Nov. 5).  I'm located in the Vancouver eastside.

I'm on the regular high speed plan and I noticed the upload speed increased to nearly 1.0 Mbps. The download speed hasn't changed.

At first, I thought I was on Extreme, but the download speed results matched as of those advertised for the regular High Speed plan.

Anyone else noticed this upload speed increase?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23303893</guid>
<pubDate>2009-11-06 19:22:08</pubDate>
</item>

<item>
<title>High-Speed Nitro available in Calgary now</title>
<link>http://www.dslreports.com/forum/remark,23131645</link>
<description><![CDATA[it has been quite awhile since shaw first started offering nitro in around saskatchewan finally it is now available in Calgary for anyone who is interested]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23131645</guid>
<pubDate>2009-10-04 20:32:23</pubDate>
</item>

<item>
<title>The Cash Cow shows up at Shaw. No license to broadcast...</title>
<link>http://www.dslreports.com/forum/remark,23271843</link>
<description><![CDATA[http://www.p2pnet.net/story/30573

Video:
Shaw security stops the Shaw Cable Cash Cow from showing itself.

Shaw security sez:
"Shut that down. You guys aren&#146;t licensed to broadcast here. We have to have that video tape erased!&#148;

No license to broadcast?
Must have the video erased?

Umm, no.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23271843</guid>
<pubDate>2009-10-31 18:00:00</pubDate>
</item>

<item>
<title>Hello, my name&#x27;s jimbojonesBC, I&#x27;m new here...Got a question</title>
<link>http://www.dslreports.com/forum/remark,23306710</link>
<description><![CDATA[I just found out that my provider offered newsgroups and has for a while -since '95? lol- and I want to know how to navigate them. I'm using outlook express and I've downloaded 12,000 newgroups', but how do I know which one's to access? Which ones are popular? Where can we discuss them? 

Thank you. 

jimbojones.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23306710</guid>
<pubDate>2009-11-07 14:50:24</pubDate>
</item>

<item>
<title>Horrible ping time and speeds during night...</title>
<link>http://www.dslreports.com/forum/remark,23194891</link>
<description><![CDATA[I have been having horrible speeds during night the speed typically drops from 15Megs to about 200 kpbs between 8 PM and 11PM every night with ping time >150ms. It started happening about a week ago. Wondering if some is having the same issue? I am in Dalhousie area...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23194891</guid>
<pubDate>2009-10-16 14:12:17</pubDate>
</item>

<item>
<title>[BC] Internet Disconnects</title>
<link>http://www.dslreports.com/forum/remark,23303950</link>
<description><![CDATA[soo has anyone been experiencing internet downage lately? as Wednesday internet was cut off at 11am to 6am+. As of now internet was recently cut again 4pm-4:30. So ANYONE? :(]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23303950</guid>
<pubDate>2009-11-06 19:34:53</pubDate>
</item>

<item>
<title>Has no one ever noticed Shaw Secure always calls home?</title>
<link>http://www.dslreports.com/forum/remark,23300885</link>
<description><![CDATA[I run Protowall in the background on my PC and when ever I turn it one sure enough these lines always pop up constantly..

Packet to  "Media Force, MCI Communications Services, Inc. d..." ( 65.200.212.211 ) blocked. [protocol: TCP - src: 1205 / dst: 80]

Packet to  "Media Force, MCI Communications Services, Inc. d..." ( 65.200.212.211 ) blocked. [protocol: TCP - src: 1205 / dst: 80]

 :mad:

I look it up and I think it's F-secure. Automatic updates are OFF. So why does it keep calling out and what is it sending?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23300885</guid>
<pubDate>2009-11-06 09:45:31</pubDate>
</item>

<item>
<title>Shaw extreme (15Mbps) much slower than Telus (6Mbps)</title>
<link>http://www.dslreports.com/forum/remark,23291385</link>
<description><![CDATA[I have a bit of a perplexing issue.  I recently switched from Telus internet to shaw extreme.  My telus connection maxed out at 6Mbps due to very high attenuation (CO distance was the reason).  So I switched to shaw extreme to supposedly double my attainable speed (15Mbps).  Only problem is, the shaw connection is MUCH slower, i'd say almost twice the loading time for all applications, regardless of time of day.  The Telus internet hasn't been shut down yet so I can still compare them.  Here's where it gets frustrating, seeing how bloody slow it is, I run a speedtest from the shaw site and various 3rd party speedtests.  According to them, I am running at a consistent 12-14Mbps.  But for actual usage, it's brutally slow.  My old 3Mbps connection would still beat this out.  I've tried to rule out hardware and software issues.  I have run tests on 2 computers, a laptop running vista, and a desktop running xp. I am currently using a linksys wrt54g router (which shaw support tries to blame), except that for testing purposes, i've tried tons of configurations with pretty much identical results (acceptable speed test, brutal actual speed).  For both computers i've tried wireless, wired to the router, and wired directly to the modem.  The signal strength is full on my wireless adapters, and switching to the telus internet results in browsing and d/l speeds almost double.  I've also tried the usual tech troubleshooting routines (fresh boot on modem/computers, virus/spyware scan, check settings etc...)  My settings are apparently optimal.  I know that cable internet is subject to network saturation, but time of day doesn't seem to be a huge factor.  Sorry for the novel, but I remain confused as to how different speedtests tell me i'm in range, but normal usage is horrible.  In every category, the shaw connection is inferior (browsing, streaming vid, download legit or torrent)  Anybody have input? ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23291385</guid>
<pubDate>2009-11-04 15:30:55</pubDate>
</item>

<item>
<title>Ping spikes and packet loss compounded by Shaw&#x27;s customer se</title>
<link>http://www.dslreports.com/forum/remark,23277054</link>
<description><![CDATA[Well for around a month now we have been having Massive latency spikes while using our shaw sevice.  We subscribe to the extreme sevice which is set for 15MB/s with boost to 25M/s.  We called Shaw and the sent a "Tech".  The Tech arrived and seemed knowledgable.  He used one of the computers in the house to test the router and said we were fine and that our issue was in house.
We use a Linksys WRT610N router.  When we further questioned him about our home equipment he said it was good equipment but must be having an issue.  We excepted his answer and continued to have the same spikes as before.  We double checked all cabled connections in the house as well made sure Wireless connections we as efficient as possible. (Thanks Mr. T for the line tester).We watched our latencies and packet loss for another week nothing changed.  We tried both attached to the network and attached directly to router and nothing changed.  We recontacted Shaw about our issues and they sent out a "Senior Tech".  The "ST" arrived at our house and again seemed knowledgeable.  He ran several test from my roommates laptop and came to the conclusion that our network was causing our packet loss and hence our ping spikes.  During his latter test my roomates laptop was direct wired to the modem not the router.  Our network was not even in effect when he made the conclusion.  He also recommended we "upgrade" to D-link gaming gear as it was better than our linksys.  We took his words to heart and bought a D-link Extreme N router but it didnt change our problems.  We also upgraded to Cat-6 and ensured there connectivity with no change.  We called Shaw again and stayed on the line till our spikes started.  While Pinging the Shaw mail server we had a latency increase from 24ping to 800-900.  The Customer service rep shaw this and agreed to book in another tech.  The next day The Shaw rep called us back to say the Tech department has refused to come to our house as they say they have been here enough already.  The shaw rep sounded frustrated and pissed that the techs wont come.
The techs have always used our equiptment while checking  our status.  Even though their notes say that their computers were used.  No tech has metered or even inspected the feed lines to the house.  The come to the conclusion that it is us and only us enough said.  I have taken it upon myself to test our line quality with a single computer hooked up to the modem and this is what I have gotten.

This is about average for our connection we have yet to see 15Mbs as we are advertised to have.
http://www.dslreports.com/linequality/nil/2581844
This is one of the better looking line quality checks.
Also been running Smoke ping and this doesnt look pretty to me.
http://www.dslreports.com/r3/smokeping.cgi?target=network.b74d0b1de771667f1e511761568730ed.CA1
The fact that this visually represents what i think it does makes me think the problem is on shaws end.
My Pc is up to date 
AMD dual core
4Gb ram
Windows 7

Is this a service issue?
Saturation?
Crappy lines?

I am at wits end.  Please help us word our issues to shaw so they understand.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23277054</guid>
<pubDate>2009-11-02 02:48:58</pubDate>
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