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<title>Bell Canada forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/sympat</link>
<description>Bell Canada forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Sat, 11 Oct 2008 17:15:39 EDT</pubDate>
<lastBuildDate>Sat, 11 Oct 2008 17:15:39 EDT</lastBuildDate>

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<item>
<title>[Total Internet] Request Tutor to Configure SpeedStream 4200</title>
<link>http://www.dslreports.com/forum/remark,20930542</link>
<description><![CDATA[I'm not even sure if this is the right category for this request but I'm looking for someone who can tutor me on all the settings in the unlocked SpeedStream 5200. Reason I'm asking for a tutor is because I'm a networking novice trying to configure my own from scratch. I have a little understanding of terms and port traffic/management, TCP stack tweaking but I don't know what is the best implementation of these settings for my environment.

Having someone direct me would be far faster than just reading details about all these settings and I really don't want to waste time. I want to learn all of this as fast as possible. Feel free to ask me about how I use my internet and what programs I intend to use.

[Mod Note: Title changed by request. --kc]]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20930542</guid>
<pubDate>2008-08-10 20:26:40</pubDate>
</item>

<item>
<title>high speed price increase</title>
<link>http://www.dslreports.com/forum/remark,20941118</link>
<description><![CDATA[all high speed users that are on the unlimited plan:
expect price increases in the range of $5-8 a month
which translates to more than 10 percent

after the increase the fee will be 

bell looks determined to get rid of the unlimited plans. or make those customers pay a lot.

thats what you get when you have a conservative government and a monopoly at the same time. 

enjoy.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20941118</guid>
<pubDate>2008-08-12 19:49:13</pubDate>
</item>

<item>
<title>[Internet] Difference Ping from any Sympatico program</title>
<link>http://www.dslreports.com/forum/remark,21199756</link>
<description><![CDATA[Hi,

Today I'm connected with 7Mbps connexion (limited to 60GB by month) with Sympatico (Performance Service) !
With this service I can obtain 5Mbps and a latency(ping) to 40ms to the nearest server !

If I choose another service such as 2Mbps connexion (limited to 10GB by month) with Sympatico (Essential Plus Service):
Which speed will I obtain ?
will I obtain 2Mbps ? 
will I obtain a same latency (40ms) ?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,21199756</guid>
<pubDate>2008-10-01 17:17:57</pubDate>
</item>

<item>
<title>[Internet] Bell Business Internet Optimax Nightmare</title>
<link>http://www.dslreports.com/forum/remark,21242375</link>
<description><![CDATA[My company (with 8 to 9 staff, based in Mississauga) has been using the Business Internet High Speed for the last six or seven years. Recently we have upgraded our internal server and system, and our IT consultant recommended us to upgrade our service to have one that gives us a static IP.

I talked to Bell Business rep on September 18th and he convinced me upgrading to the Optimax package that will give me better speed and static IP address. Order was placed on Sept 17th and he told me the installation and activation will be scheduled for September 23rd. My nightmares began and today we still don't have a static IP Address assigned, and Bell Technicians have no clue how to fix it.

My mishaps include:
- No written communication on order details as of today, even being promised. It has been difficult to follow progress, if any.
- Postpone scheduled installation date by two days, without any notice.
- Activated new Optimax service prior to the re-scheduled installation date. And we ended up experiencing intermittent internet service for two days.
- Installation technician did not show up on rescheduled date. And the technical support kept postponing the installation day to the next only when we called. After daily repeated phone calls over three consecutive days, an installation technician finally showed up to install. This mishap had resulted one work day WITHOUT internet service for the office.
- After the installation, technician said it will take a day to have static IP address showed up. However, with two days of seeing our IP addresses keep changing, called Bell again. They promised this should be fixed within 24 hours. That date was October 2.
- Not seeing the static IP address assigned, we had daily follow up phone calls to Bell technical support. Each phone call, similar to previous ones, lasted over 30 minutes, with majority of time being put on hold, and the different technical support agent repeated what he/she read from the screen: "This issue is being fixed and looked after by our next level of support. It should be done within 24 hours. I cannot give you an update now or any timeline. The respective department will inform you once the issue is fixed." 
- There was one time a technical support agent thought it was a business account issue and passed the line to the business department. The business department nearly screamed at me and complained that the technical department SHOULD NOT have transferred the call to them. As a customer, I was speechless.
- Today is Oct. 9. One solid week has passed. I went through the same daily routine the fifth time (30 minutes on hold phone call) with Bell technical support. Another technician repeated the same lines that I heard in the past few days. I finally told him this would be the last phone call I am making to their technical support.

I need to cancel my service with Bell; and look for other internet service providers. 

Please help me with the following:
- Does Rogers cable internet give better Hi Speed service with static IP?
- Does Primus Canada is essentially the same compares with Bell? Will the same problem (with static IP) occur if I switched to Primus? Primus Canada promised me they can provide up to 8 static IPs. And their business representative followed up on the info after I talked to hime.

Any advice will be helpful.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,21242375</guid>
<pubDate>2008-10-09 18:51:48</pubDate>
</item>

<item>
<title>RIP Harmon</title>
<link>http://www.dslreports.com/forum/remark,21248964</link>
<description><![CDATA[I'm sorry to say that on Thursday night at a little after 7PM, Harmon (used to be a regular poster)here in the forum, died as the result of a car crash outside St Stephen NB Thursday morning.  He leaves behind three small girls ages 6,4 and 1.  He was t-boned coming up to an intersection of two area highways.  Donations are being accepted for the girls.  RIP Harmon (Steve Wodward) 1971 - 2008.  I knew him as a friend and neighbor for a short time.  My prayers go out to his wife June, his daughters Kate, Julie and Crystal.
--
Be careful who's toes you step on today, they may be connected to the a$$ you have to kiss tomorrow.
                                          (Unknown)
]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,21248964</guid>
<pubDate>2008-10-10 22:21:53</pubDate>
</item>

<item>
<title>[Internet] Internet MAx 10 Now in Ottawa</title>
<link>http://www.dslreports.com/forum/remark,21244069</link>
<description><![CDATA[When I logged into bell today I clicked on update service and for the first time noticed that Internet MAX10 was available for my phone number. I live of Mcarthur road at the vanier parkway. The switching station is on Montreal Road 3 blocks away. I also checked my neighbours phone number and it says available also.
With the below line stats is this speed achievable.
I currently max my 5056000 - 800000 connection

System Type:    SpeedStream 6520 Series 
DSL Connection Information:    UP  (Fast-G.dmt) 

System
Time Tx
CRC Tx
FEC Rx
CRC Rx
FEC LOS SEF LOS
(sec) SEF
(sec) Err
(sec) Rx
(blocks) Tx
(blocks) SNR Atten. 
                                        SNR  ATTEN
344:33:38 0 0 0 0 0 0 0 0 0 44669 44669 13.0 29.0 
344:21:01 0 0 0 0 0 0 0 0 0 53184 53184 15.0 29.0 
344:06:00 0 0 0 0 0 0 0 0 0 53183 53183 15.0 29.0 
343:50:59 0 0 0 0 0 0 0 0 0 53174 53174 16.0 29.0 
343:35:58 0 0 1 0 0 0 0 0 1 53184 53184 14.5 29.0 
343:20:57 0 0 0 0 0 0 0 0 0 53173 53173 13.5 29.0 
343:05:56 0 0 0 0 0 0 0 0 0 53183 53183 16.5 29.0 
342:50:55 0 0 0 0 0 0 0 0 0 53187 53187 14.0 29.0 

Also can I keep the speedstream 6520 or do I need A new Modem

Thanks 
TRF]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,21244069</guid>
<pubDate>2008-10-10 00:58:54</pubDate>
</item>

<item>
<title>[ TV] Bell Penalty Fees</title>
<link>http://www.dslreports.com/forum/remark,21248258</link>
<description><![CDATA[ :(
Badly need advice -- I have just spent the better part of three hours, being flipped from department to dept. at Bell Sympatico. The problem - my elderly parents signed a contract for phone, internet and TV -- two out of the three are alright, but they do not like, nor enjoy using satellite TV -- we want to cancel, just the satellite TV, and Bell is saying they will be charged (I heard several figures in 3 hrs, but they seemed to settle on...) $300!!!
That's horrible for a couple who have been Bell customers for over 60 yrs (granted in the old days, we had little choice!) Any suggestions as to how to work to get the fee waived? I got stuck with a supervisor who wouldn't budge - before he offered to transfer me to HIS supervisor and hung up on me..........Thanks!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,21248258</guid>
<pubDate>2008-10-10 20:08:08</pubDate>
</item>

<item>
<title>Switching to TS after 6 years with Bell! Farewel!</title>
<link>http://www.dslreports.com/forum/remark,21236211</link>
<description><![CDATA[After all the pain and headaches Bell put me through, I gotta say it was worth it somewhat. I was somewhat satisfied with their service for 6 years. I give them 7/10. They had to go through my ****, I had to go through theirs. But now it is time to move on to TekSavvy.

I haven't paid more than $33.95 since I was a new customer (my contracts generally got better and better over the years) but now it's getting to the point where I'm not even going to waste my breath anymore to negotiate a contract or entertain their insulting offers. $40/mo, 7MB, 60GB cap for 12 months is the best they can do??? Really??? Ok....

My contract started on November 15th, 2007. When is the best date for me to cancel and sign up for TS? October 15th for cancellation and November 10th for signup?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,21236211</guid>
<pubDate>2008-10-08 17:39:39</pubDate>
</item>

<item>
<title>RBS downgrade weighs heavy on BCE</title>
<link>http://www.dslreports.com/forum/remark,21228482</link>
<description><![CDATA[Andrew Willis, today at 8:58 AM EDT

S&P confirmed what BCE's share price was trying to tell us on Monday: Royal Bank of Scotland is in a bad place.

The credit rating agency downgraded RBS for the first time in a decade, and British business media are reporting the bank went cap-in-hand to the government in search of a capital infusion &#150; something RBS executives are denying.

RBS is one of four banks lending on the $35-billion BCE buyout, and the prospect of this loan package falling apart due to the credit crunch has undermined the phone company's share price.

BCE changed hands Monday at $33.76, down 3 per cent. The phone company has been sliding steadily in recent weeks, as banks around the world hit the wall.

BCE is supposed to be taken out at $42.75 by a private equity consortium led by the Ontario Teachers Pension Plan, and that deal is expected to close in early December.

That bid is not conditional on financing; in other words, even if a lender fails to show up, the Teachers funds is obligated to write the cheque. The situation is murky, at best. But the widening gap between where BCE is changing hands and the Teachers' bid shows enormous uncertainty over this deal closing as scheduled.

...

http://www.theglobeandmail.com/servlet/story/RTGAM.20081007.WBstreetwise20081007085818/WBStory/WBstreetwise]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,21228482</guid>
<pubDate>2008-10-07 12:16:00</pubDate>
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