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<title>Bell Canada forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/sympat</link>
<description>Bell Canada forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Tue, 10 Nov 2009 11:30:20 EDT</pubDate>
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<item>
<title>[ TV] IPTV Guide (howto reset)</title>
<link>http://www.dslreports.com/forum/remark,23309333</link>
<description><![CDATA[For those with Bell Entertainment (IPTV) service experiencing a stuck guide since yesterday when ExpressVu distributed a corrupted guide file nationwide -- here's a fix.

 CAUTION   You will lose any recorded programs   

 If you have recorded programs and do not want to lose them DO NOT perform this procedure. 

You will be doing a hard-reset of your STB (either 1216 or 1200, if you have multiple units, each must be done separately).

Step 1.
On the STB (i.e., not with the remote) - hold down the OK, DOWN, and POWER buttons at the same time, and keep holding them down.

Unit will reset. Do not release the buttons.
While the unit comes back up, the 3 LEDs (red/blue/green) will blink.

Step 2.
Release ONLY the POWER button (keep holding the OK & DOWN buttons).

A picture of a gear wheel will show on the display, with a progress bar at the bottom.

Step 3.
Release the OK & DOWN buttons.

The progress bar will continue to 100%, then a second gear wheel will show, with a repeat of the progress bar.  This will continue until the unit has fully reloaded.

Step 4.
When the unit has completed its reload/reset, you should have a new fully functional guide file.

Step 5.
Enjoy.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23309333</guid>
<pubDate>2009-11-08 09:02:26</pubDate>
</item>

<item>
<title>[Internet] Help with Dlink DIR-615 Wireless N Router</title>
<link>http://www.dslreports.com/forum/remark,23317884</link>
<description><![CDATA[Hi again, I never mentioned this before because I didn't need to but I am a person with disability's
does anyone have easy to read newbie guide, or series of screenshots to show me how to turn the 2 Wire router into a straight modem and have it hooked into the Dlink DIR-615 wireless N router for me and my daughter?
as always thanks ! :-)
--
Party On Garth! ... Party On Wayne !
              Shwing!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23317884</guid>
<pubDate>2009-11-09 22:59:55</pubDate>
</item>

<item>
<title>[ Mobile] Dropped calls, bad reception, etc</title>
<link>http://www.dslreports.com/forum/remark,23316701</link>
<description><![CDATA[I was wondering what my options are for leaving bell in terms of cancellation fees and whatnot.  No reception, dropped calls, etc.  I've had this problem with bell since I've gotten my phone, and I've tried to sort this out for a few months now (been on contract for over a year).

 Deadpool helped me out earlier with getting the tower number and all that, but bell has nothing to tell me about it.  Apparently, the tower nearby isn't working properly or something, and the jist is there isn't any plan of fixing it.

 My question is given that bell is obviously affecting more customers (my work is OPSEU and we're with bell), what reasoning or legal stuff can get me out of the contract (coworkers as well)?

Here is what Deadpool helped me with...

36w4d : 2009-02-26 13:23:24 : From Deadpool See Profile&#9;delete-this | mark-unread | keep-this
Someone's looking into it now, but I need the following info, please:

3. Location (street, street number, postal code, city or town or village or township):

4. Problem (dropped calls or no connection, does voice work):

5. Is the problem Inbuilding (provide the floor # and on which side of the building they are on (north-south-east-west) or outside:

6. Date and Time (and when did it start and was it ever working before) :

7. signal bars on phone (low or high coverage):

8. Frequency of the problem (always, everywhere or random or only happened once):

9. Can we reproduce the problem:

10. Are there other devices or Cell Phones that are experiencing the same problem? 

***

3. Ailsa Craig Ontario, N0M 1A0, the tower number is ON050913 003

4. The problem is dropped calls, no reception, terrible reception. This is for ALL of bell's customers at work it seems here, where we have to leave the buildings and walk outside to get even 1-2 bars.... a complete pain in the behind

5. in building, but outside it gets kinda better

6. I started working there May 08, and it's been like that since I've started, as I got on the bell opseu plan in June. so since I got it. Rogers works perfectly there, bell and telus do not.

7. Low = 0 bars and CONSTANTLY searching for signal
High - 2, MAYBE the occasional 3, both when outside

8. Always, on all bell phones

9. Yes

10. No

***

36w3d : 2009-02-27 15:00:03 : From Deadpool See Profile&#9;delete-this | mark-unread | keep-this
I just received the following response:
"We received confirmation from our RF group that there is a network issue at the address provided. Our engineering department also mentioned that there is a new site that should resolve the network issue in that area. The site has been approved but is missing resources right now. Unfortunately, no change is planned for the year 2009 for the built of that site."
--
I hate rogers and their CRAP tech. support...  But, MAJOR kudos to the TekSavvy team!

Al Bundy - "Six bucks is too much money to spend on any woman."   it's too true sometimes :D]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23316701</guid>
<pubDate>2009-11-09 19:19:06</pubDate>
</item>

<item>
<title>Thunderbird settings &#x26;amp; private domain email via Sympatico</title>
<link>http://www.dslreports.com/forum/remark,23317737</link>
<description><![CDATA[Need some assistance.

Trying to help somebody remotely (via phone) to configure Thunderbird v2.x on a PC.

They have their own domain (eg. ABCcompany.com) and wish to send their mail via their own smtp server.  Will Sympatico permit this?

Or do they have always have to use smtp1.sympatico.ca to send outbound mail?

Is there a "cheat sheet" someplace that shows how to configure Thunderbird 2.x to work with a private domain for outbound e-mail, or a "cheat sheet" for the proper Sympatico smtp setings?  If there's no cheat sheet, can somebody walk me through setting it up?

Thanks]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23317737</guid>
<pubDate>2009-11-09 22:32:23</pubDate>
</item>

<item>
<title>[Internet] CRTC confirms throttling 10 hours per day</title>
<link>http://www.dslreports.com/forum/remark,23263482</link>
<description><![CDATA[http://www.crtc.gc.ca/eng/archive/2009/2009-677.htm

CRTC found some way to ignore arguments and deny the Review and Vary to rejevt the 2008-108 throttling decision that had given Bell Canada the right to screw its competitors as just as it does its own customers.

However, in that decision, I see an oportunity. The text towards the end discusses the recent ITMP "framework". The text of the decision fails to discuss "discrimination".

Lets face it, CRTC wasn't about to give Bell's competitors a vacation from throttling while Sympatico continued to get screwed. They have repeated a number of times that GAS and Sympatico must support the same amount of pain.

Why am I posting this here ?

Because I now think there is an opportunity to make those ITMP complaints to the CRTC on a united front that includes both Sympatico and competitors' customers. Because in the end, if the CRTC is to judge that Bell's throttling isn't OK, it must be a judgement that applies to both Sympatico and GAS.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23263482</guid>
<pubDate>2009-10-29 21:40:29</pubDate>
</item>

<item>
<title>How to stop Bell from sending postal junk mail?</title>
<link>http://www.dslreports.com/forum/remark,23280645</link>
<description><![CDATA[Does anyone know who and what to contact to stop these advertising messages?  It's a waste of paper for me.

Thanks!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23280645</guid>
<pubDate>2009-11-02 17:53:14</pubDate>
</item>

<item>
<title>[Internet] Speed Test Results</title>
<link>http://www.dslreports.com/forum/remark,23302100</link>
<description><![CDATA[I'm on a 10 Mbps package, my connection seems slow today though the test results say otherwise - anyone else ? 

Edit to add:
Disregard post, was an AV issue, now tweaked out.
 Mod lock is OK by me.
  
  ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23302100</guid>
<pubDate>2009-11-06 13:13:20</pubDate>
</item>

<item>
<title>[ TV] Bell TV raising rates on January 1st 2010</title>
<link>http://www.dslreports.com/forum/remark,23314368</link>
<description><![CDATA[Bell TV raising rates in New Year
Posted by digitalhome on November 9, 2009

Beginning this month, Bell TV began notifying customers on its website that it would be increasing the amount they pay for television programming beginning January 1, 2010.

The price increases appear to range from $2 to $4 per month for English language subscribers and are a flat $2 per month for French language customers.

The increases apply to all Bell customers, even those with 12 or 24 months contracts.

The following is a list of price increases per month announced by Bell TV by subscription package.

English
Digital Basic &#150; $2
Digital Essentials &#150; $2
Digital Extra &#150; $4
Digital Max &#150; $4
HD Essentials &#150; $2
HD Extra &#150; $4
HD Max &#150; $4

French
HD Personnalis&eacute; &#150; $2
HD Essentiel &#150; $2
HD Essentiel Plus &#150; $2
HD Extra &#150; $2
Base Num&eacute;rique &#150; $2
Num&eacute;rique Essentiel &#150; $2
Num&eacute;rique Essentiel Plus &#150; $2
Num&eacute;rique Extra &#150; $2.

Currently Bell has almost 1.9 million video customers who spend around $70 per month for television. A $2 to $4 increase could conceivably net the company an additional $50 to $75 million annually, however, that assumes that subscribers don&#146;t make changes to their programming packages in 2009.

Previously Bell TV raised package prices on January 1, 2009 by $2 to $5 per package and then introduced a 1.5% fee in September 2009 to offset new taxes introduced by the CRTC this past summer.

Source: http://www.digitalhome.ca/2009/11/bell-tv-raising-rates-in-new-year/
--
Tell your children over dinner, "Due to the economy, we are going to have to let one of you go."]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23314368</guid>
<pubDate>2009-11-09 12:03:42</pubDate>
</item>

<item>
<title>[Internet] DSL service status page</title>
<link>http://www.dslreports.com/forum/remark,23316876</link>
<description><![CDATA[This page has been showing problems with DSL High Speed for about a week now in many regions of southern Ontario.

http://internet.bell.ca/index.cfm?method=home.serviceStatus

I'm in Scarborough (GTA) and for about a week I have had disconnection problems. Sometimes very severe with a frequency of only 1-2 minutes. It says to check this page before even bothering to call Bell and that's what I keep doing because I assume that's what the phone support people will tell me as well.

Does anyone at all know what is going on? Why these problems for so long? I mean what the hell could it be? Fire? Flood? Earthquakes? Storms? Locusts? I haven't noticed any of these in Toronto recently... ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23316876</guid>
<pubDate>2009-11-09 19:51:07</pubDate>
</item>

<item>
<title>bell hspa coverage</title>
<link>http://www.dslreports.com/forum/remark,23292764</link>
<description><![CDATA[they have thie ridiculous coverage thing on their site where you enter a city and it says YES or NO for coverage.. is there a map, or something that makes more sense?? give you more - better idea??

i am having a very hard time believing bell , from day one,  has enough hspa coverage.. 

thank you]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23292764</guid>
<pubDate>2009-11-04 19:33:14</pubDate>
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