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<title>Telus forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/telus</link>
<description>Telus forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Sat, 04 Jul 2009 06:53:46 EDT</pubDate>
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<item>
<title>[AB] I can&#x27;t get any speed higher than 1.5 mbps??</title>
<link>http://www.dslreports.com/forum/remark,22652032</link>
<description><![CDATA[When I checked the Telus website it says I have the option of signing up to Turbo 15mbps. However when I spoke CSR over the phone. He said there are no available ports and said I cannot get Extreme or Turbo... I am confused because he told me to call back within 2 weeks and check if its available by then. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22652032</guid>
<pubDate>2009-07-03 22:13:05</pubDate>
</item>

<item>
<title>[BC] Why does Telus throttle upload so much?</title>
<link>http://www.dslreports.com/forum/remark,22600707</link>
<description><![CDATA[I've been a computer user since early 2001. Like most of us, download speed has become like a drug - I just can't seem to ever get enough. I started out with dial-up and soon signed up for high speed adsl (Telus - western Canada) and have upgraded my service at every opportunity, from 1.5MB/s to 3.0, 6.0, and have recently upgraded to Telus Turbo with 10-15 MB/s service and I am reasonably happy with actual d/l speed over 1.5mb/sec. However, since I began testing my service here, I have become more conscious of my stats and in particular my upload speed and capability. My first high speed account gave me a D/L of 150kb/sec and U/L of about 50kb/sec. I currently max out at 1.5+ mb/sec D/L and 120kb/sec U/L.  Whereas my download speed has increased over 10 times, upload has increased less than 3 times!
    What I clearly don't understand is why the disparity? Most ISP's brag about how much blinding speed they will give you in an attempt to sign you up, and presumably charge more for the luxury. Isn't the cost of data transfer the same in either direction? After all, it's all one big pipeline of ones and zeros, right? Or is it a big conspiracy to rein in all those evil file-sharers? If you ask me, ISPs are wasting a chance to squeeze their customers out of a lot more money by offering very high speed bandwith with equal down AND up. I for one would quite happily pay twice what I am paying now for real, complete high speed service. 
   Can anyone give a compelling reason, technical or otherwise, why this is so?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22600707</guid>
<pubDate>2009-06-23 23:58:16</pubDate>
</item>

<item>
<title>[BC] 2Wire 2700HG-E Rebooting</title>
<link>http://www.dslreports.com/forum/remark,22652577</link>
<description><![CDATA[I have a 2wire wireless modem and sometimes it reboots itself randomly. Anyone know the reason why? Is it overheating?

 :huh: :huh:

Thanks for your time!  :D]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22652577</guid>
<pubDate>2009-07-04 01:06:41</pubDate>
</item>

<item>
<title>What&#x27;s going on with Telus ADSL in BC?</title>
<link>http://www.dslreports.com/forum/remark,22652110</link>
<description><![CDATA[Today internet access was being blocked for hours by some new MAC address registration sign-in page that didn't recognize anything. Then it just went away and normal service came back after about the 5th release/renew cycle.

My upload speed has been cut to less than half (650 Kbps -> 250 Kbps) in the last few weeks, while my download speed (always a dismal 2 Mbps) remains the same.

I haven't been able to get my online bill this month because the online account server has been "not available at this time" for days.

Is Telus finally falling apart?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22652110</guid>
<pubDate>2009-07-03 22:35:22</pubDate>
</item>

<item>
<title>[BC] Telus vs Shaw</title>
<link>http://www.dslreports.com/forum/remark,22605536</link>
<description><![CDATA[Shaw has an offer for 2 months of free trial internet for all Telus internet clients right now.
Of interest is that when I do a speed test between the two I get a high download speed from Shaw ( 15 - 25Mb/s) but a mediocre upload speed (0.5Mb/s).
On the other hand I have been a very satisfied Telus subscriber for almost 10 years (3Mb/s UP & 0.75Mb/s DOWN)

Why would Shaw upload speeds be slower (~0.5Mb/s)?
Is the Shaw download speed real or would they have it cranked so as to sucker me in and then drop it?

Telus Speedtest results (Very Consistent):
http://www.speedtest.net/result/503235692.png

Shaw Speedtest results (Fast but getting progressively slower):
http://www.speedtest.net/result/502597421.png
http://www.speedtest.net/result/502602136.png
http://www.speedtest.net/result/503235118.png

Thanks
Jim]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22605536</guid>
<pubDate>2009-06-24 20:10:57</pubDate>
</item>

<item>
<title>[ON] No DSL without a Bell line??</title>
<link>http://www.dslreports.com/forum/remark,22649859</link>
<description><![CDATA[Hello fellow forum members!

The phone lines in my building run through Telus, which also provides high-speed Internet to building residents.  I want to go with a smaller ISP for high-speed, however, I'm being told by both smaller ISPs (such as Teksavvy and the like) and Bell itself, that my location doesn't come up on their list of serviceable locations, and that they need a Bell line even for dry-loop DSL.

I'm having a hard time believing this.  Has anyone been in this situation?  Is there anything I can do?  Maybe I just need to get in touch with the right people at those companies?

Please, any advice/insight would be appreciated.

jinantonix.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22649859</guid>
<pubDate>2009-07-03 13:36:18</pubDate>
</item>

<item>
<title>[AB] Does telus offer any non-wireless modems?</title>
<link>http://www.dslreports.com/forum/remark,22650278</link>
<description><![CDATA[Hey everyone,

Well, after 8 years of use, my poor D-Link DSL-300i is starting to pack it in.  It takes a good half hour or more to get a connection, and when it does, my download speed is around 50k/sec (normally around 650k/sec, Telus 6.0).

I'm going to have to call Telus to have a replacement sent out.  I'm just curious what will most likely be sent to me.  Is there still an option of getting a just plain old modem, or do they only send out those wireless gateway/router/firewall ones now?  I would really like to keep on using my Linksys router if possible...

If I do have to get one of the newer ones, is it easy to disable the wireless/router/firewall features?

Thanks in advance!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22650278</guid>
<pubDate>2009-07-03 15:17:45</pubDate>
</item>

<item>
<title>[BC] Siemens Gigaset SE567 shutting down then repowering</title>
<link>http://www.dslreports.com/forum/remark,22584350</link>
<description><![CDATA[I have a problem with my Siemens Gigaset SE567.  It has a tendency to shut off, turn back on and get us recoonected back to the net.  I don't think it should be dropping us like that.  Sometimes dropping 6 times in 3 minutes. arg

Is this set buggy?  
are there settings to change to get 'stable'
Is there something that will stop the modem from doing this?

any other thoughts on the set, let me know.  I want my old reliable dsl modem back.  It never dropped me.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22584350</guid>
<pubDate>2009-06-20 19:33:20</pubDate>
</item>

<item>
<title>Scam artist companies</title>
<link>http://www.dslreports.com/forum/remark,22650572</link>
<description><![CDATA[Hey everyone,

Today I met up with a customer who told me that a company called Starteck called him on his landline last night. They asked him if he was the account owner and then proceeded to tell him that they had taken over all of the billing services for Telus.

This is not true and is a known scam. Telus will never give out customer information too a third party company nor will they contract out their billing services. If you do get a phone call from a company asking about your billing information or information pertaining to accounts, please do not give it too them. Phone Telus directly afterward (if you can their number as well, write that down) and report it too our CSRs.

Again, never give out personal information over the phone, Telus will never call you and ask for that information.

Thanks]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22650572</guid>
<pubDate>2009-07-03 16:28:41</pubDate>
</item>

<item>
<title>[BC] TELUS (Siemens) SE567 brdbnd (ADSL) wireless gtwy as hub/sw</title>
<link>http://www.dslreports.com/forum/remark,22633048</link>
<description><![CDATA[I'm pretty sure I should be able to get this Gigaset gateway to work as a hub / switch ... it should no longer act as a router, as I have re-assigned its' static Local IP Address (with a conventional Subnet Mask) to be one outside of my Linksys Wireless-B BrdBnd Rtr (BEFW11S4 V4)'s DHCP range while still being compatible with my subnet (ie. my DHCP range is 192.168.1.102-149, my BEFW11S4 V4 is 192.168.1.1 and I have assigned static IP's ... .98, 99, 100 & 101 to certain devices, ... .98 being the SE567)
I have yet to make up a Gigabit T568B crossover cable to test further using the SE567's Ethernet ports only, either with or without involving Ethernet/WAN port #4.
Either straight cables are not going to work or I need to go back into the SE567's f/w and enable MDI / MDIX auto detection, or, both.
Thoughts?  FFF]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22633048</guid>
<pubDate>2009-06-30 09:44:46</pubDate>
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