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<title>Telus forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/telus</link>
<description>Telus forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Wed, 20 Aug 2008 20:33:32 EDT</pubDate>
<lastBuildDate>Wed, 20 Aug 2008 20:33:32 EDT</lastBuildDate>

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<item>
<title>SE567 replaced my DSL-300i now connection drops once daily</title>
<link>http://www.dslreports.com/forum/remark,20856417</link>
<description><![CDATA[After five years of solid ADSL I decided to upgrade to enhanced. Telus put the change through at the C.O. immediately (which killed my D-Link DSL-300i connection) and had me sit for 4 days while the new modem was shipped from Calgary.
Installed SE567 and worked okay except couple times in a 24 hour period got State:DROP, Link Down. Had to power cycle to restore service.
Called Telus several times over the next few days and they did the following:
- collected stats over 24 hour period
- "made changes to their end"
- shipped me a new modem
- "moved me to a new port"
Even though my old ADSL modem was working fine I double check all my house connections, replaced D-Link filters with 2Wire filters etc.
Is the SE567 not as robust as my old D-Link?
Am I at the point of needing a site visit?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20856417</guid>
<pubDate>2008-07-27 12:35:06</pubDate>
</item>

<item>
<title>[BC] Xtreme 6.0, DL good but how to get better upload?</title>
<link>http://www.dslreports.com/forum/remark,20980522</link>
<description><![CDATA[I have just upgraded to Telus's Xtreme 6.0 plan. Using speedtest.net and dslreports (used server in San Francisco) I am consistently getting just over 6mbps D/L but *only* 800kbps for the upload. I was delighted to see the DL at 6mbps but I need to get as close to the max of 1mbps for the U/L as I do a lot of video conferencing stuff. I would be willing to drop to 5mbps (or even as low as 4mbps) D/L if it meant getting the 1mbps U/L.

I am currently using the Siemens Gigaset SE567, but I have also tried with my old modem, a Dlink DSL-300G Generation II Ver B2. I see almost exactly the same D/L and U/L results when I use the Dlink. I checked the Siemens log file and it confirms that it is being set to adsl2+ mode. Note, I don't much care for the Siemens as it is a modem/router combo and would prefer a modem-only solution so I can continue to use my Linksys WRT54G router (which I intend to update to a wireless-N at some point in the future)

I have read that a Thomson speedtouch 516v6 may work better than the Siemens and that I should be able to request Telus supply the Speedtouch. However I have also read on this forum of the Speedtouch causing some problems (including a reduction of U/L speed).

I have spoken to Telus technical support and they got me to check the usual basics (phone cable ok, using filters on my phones, etc) but have so far been unable to offer me any explanation as to why my U/L is only 800K. They also said that they would not trust the results from speedtest or dslreports.

I have just read in the Telus FAQ on this site about a Telus ftp server being available to Telus customers and that it can do DL and UL tests so I will be trying that tonight.

I would like to ask ..

Am I being unreasonable by expecting Telus to provide me with the 1mbps U/L?

Should it be technically possible for Telus to adjust the ratio of my D/L to U/L in order for them to achieve the 1mpbs U/L which I am looking for?

Can any one advise what the best modem (or modem/router combo, although this option is not my preferred) would be to give me the best chance of attaining my goal of 1mbps U/L ?

Finally, as I am able to reliably get over 6mbps D/L, can I assume that the physical connection from the Telus equipment to my Siemens SE567 is ok? In other words, since I am able to get excellent D/L speeds, can I assume that my connection is ok and is in no way is influencing the U/L problem?

BTW I am located in Delta BC

thanks for your help]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20980522</guid>
<pubDate>2008-08-20 15:44:16</pubDate>
</item>

<item>
<title>Why dont I have ADSL 2+ (furthermore TELUS HD TV) yet?</title>
<link>http://www.dslreports.com/forum/remark,20965965</link>
<description><![CDATA[Telus TV has been available in my community forever now (almost since it was first released). I know Calgary, being probably the biggest serviced city for TELUS (Seeing as they don't do much in Eastern Canada), is undergoing upgrades to the TELUS Technology, but what I am wondering, being right next to newer parts of Calgary such as Evergreen (I'm in Woodlands, for those of you who don't know it, maybe you know Woodbine), places which are of course getting the latest Telus technology, why I still don't have ADSL 2+ in my area. Does anyone, particularly TELUS employee's know when I might be getting this service? For the past year and a half or so all the TELUS sales people say probably one or two months, but as you can see, they are always wrong. 

Thanks ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20965965</guid>
<pubDate>2008-08-17 21:22:31</pubDate>
</item>

<item>
<title>Slow speeds ? Not 3.0?</title>
<link>http://www.dslreports.com/forum/remark,20978564</link>
<description><![CDATA[Are these average speeds for the 3.0 plan



My uploading goes to 800 and then it goes down to 500?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20978564</guid>
<pubDate>2008-08-20 09:44:34</pubDate>
</item>

<item>
<title>TELUS Mobility and Residential,</title>
<link>http://www.dslreports.com/forum/remark,20976023</link>
<description><![CDATA[Hello, this isn't really a technical question, but I was just curious about it. Since TELUS merged with Clearnet such a long time ago, how come TELUS residential and TELUS mobility are so seperate (software, bill statements, accounts, pricing). The only thing they share in common is how residential can transfer you over to mobility on the phone and vice versa, and how both share the same digital voice. Its as if it were two different companies. Is this part of the deal with the Clearnet merger maybe?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20976023</guid>
<pubDate>2008-08-19 19:02:10</pubDate>
</item>

<item>
<title>Telus High Speed Enhanced I just signed up :D</title>
<link>http://www.dslreports.com/forum/remark,20958214</link>
<description><![CDATA[Well i just signed up for the , Telus High Speed Enhanced . I was wondering if it was even worth it . I had a 1.3 MB connection before 160 kpb. Hmm i wonder what speeds i will get the told me it should be setup on aug.20 . I can't wait....Hmmmm I was just wondering what speeds you guys get ... on the Telus High Speed Enhanced. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20958214</guid>
<pubDate>2008-08-15 22:48:40</pubDate>
</item>

<item>
<title>Connect Linksys WRT54GL to Siemens router</title>
<link>http://www.dslreports.com/forum/remark,20836965</link>
<description><![CDATA[
Hi,

I have a Siemens ADSL modem/router up and working (both wired and wireless connections). However, the range of the WIFI is too short for some of my location.

To extend the WIFI range, I would like to add (daisy chain) a WRT54GL wireless modem, that I already have, to the Siemens using a hard connection (CAT5). I would then like to use the Linksys as the wireless gateway to increase the WIFI coverage.

Can anyone give me a clear "blow by blow" of how I need to configure the two devices so that they will work together?

Thanks

MJ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20836965</guid>
<pubDate>2008-07-23 14:29:33</pubDate>
</item>

<item>
<title>[BC]  5GB Bandwith for High Speed??</title>
<link>http://www.dslreports.com/forum/remark,20903665</link>
<description><![CDATA[I was wondering if anyone else has noticed this, or if this has happened to anyone else. I normally don't use a lot of bandwidth so I don't normally check but today I checked how much I used and to my surprise the limit for 2nd month in a row now seems to be 5GB when before it was well over this amount, last time I checked it was around 30, but conveniently they've made unavailable previous months usage records.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20903665</guid>
<pubDate>2008-08-05 15:54:02</pubDate>
</item>

<item>
<title>Can i get my account actived sooner?</title>
<link>http://www.dslreports.com/forum/remark,20962309</link>
<description><![CDATA[I was wondering the guy told me he would ship a new modem a 2wire for High speed Enchanted and i already had one the guy told me that i will get the speed on 20 august , i was wondering if i could get it today or anytime sooner?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20962309</guid>
<pubDate>2008-08-16 23:14:09</pubDate>
</item>

<item>
<title>Unable to get 6.0, but on ADSL2+ port</title>
<link>http://www.dslreports.com/forum/remark,20964841</link>
<description><![CDATA[I phoned Telus today to upgrade from 3.0 to 6.0, but they said there was no extreme speed ports available in my area (Kamloops BC), I assume they mean ADSL2+ ports.

I'm currently connected on 3.0 to a ADSL2+ port, what's stopping them from bumping up my existing profile to 6.0?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20964841</guid>
<pubDate>2008-08-17 16:58:54</pubDate>
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