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<title>AT&#x26;T U-verse forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/uverse</link>
<description>AT&#x26;T U-verse forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Wed, 11 Nov 2009 01:11:22 EDT</pubDate>
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<item>
<title>Not A Good Start.</title>
<link>http://www.dslreports.com/forum/remark,23318182</link>
<description><![CDATA[After being bombarded with AT&T U-verse sales pitches over the phone and mail, I finally ordered the service for an install this morning from 9 -11 a.m. As of midnight my existing phone and DSL service was disconnected, but no one showed up to install the U-verse or called to re-schedule. I contacted the Customer Service and was told that they are unable to get a hold of the installer. Now I am not sure I want to have my phone, TV and internet access service with this kind of provider. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23318182</guid>
<pubDate>2009-11-10 00:28:38</pubDate>
</item>

<item>
<title>TV pixelation and stutters, want more opinions</title>
<link>http://www.dslreports.com/forum/remark,23316568</link>
<description><![CDATA[For the past few months I've been experiencing pixelation and stuttering on the TV feeds. What's strange is that the line is very clean.

The loop length is less than seven hundred feet. There are very few corrected blocks. I've had the RG online for about thirty days and it only has about 1200 corrected blocks.

The wiring is all Ethernet including the wiring to the set-top boxes. Both set-top boxes are wired directly to the RG with no third-party Ethernet switch in between. All computers are connected to a third-party switch which is connected to the RG. The in-home tech set it up this way so that each set-top box has dedicated Ethernet bandwidth to the RG.

I've been monitoring the stats on the RG and I can't seem to find any connections to the TV issues I've seen. No corrected blocks of any kind and no uncorrected blocks either. I have even checked the Ethernet network stats too and there are no Ethernet frame retransmissions or dropped Ethernet frames. No dropped or retransmitted TCP/IP packets either.

I have Matt looking into this situation for me and he seems to think it may be the RG at fault. I'm just looking for different opinions on what may be the cause of the issues I'm having. I'm also looking for some ideas on what I can try myself to narrow down the place where the problem is.  
--
Tom]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23316568</guid>
<pubDate>2009-11-09 18:53:12</pubDate>
</item>

<item>
<title>Uverse Remotes with green sticker that say RF</title>
<link>http://www.dslreports.com/forum/remark,23307208</link>
<description><![CDATA[I bought some replacement remotes for my uverse boxes on ebay and realized they dont work.  They dont have the blue stickers like my old remotes, they have green stickers that say RF on them.  

Any way to make these remotes work with my boxes?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23307208</guid>
<pubDate>2009-11-07 17:19:32</pubDate>
</item>

<item>
<title>RG Firmware update to VDSL2 this morning</title>
<link>http://www.dslreports.com/forum/remark,23144454</link>
<description><![CDATA[Hi all.  I was using my internet this morning and my wireless kept dropping, figured it was a wireless problem.  However went to the Rg and noticed a new firmware version and sure enough it has only been up for 8 minutes.

New firmware version is 5.29.135.47 and new down sync rate is 25208 and up is 2040.  I am in Fairfield, CT

Anyone know what this does?

Here is the upgrade list.  looks like vdsl and hpna got upgraded.

Current Version 
Model Number: 3800HGV-B Gateway 
Hardware Version: 2700-100531-006 
Software Version: 5.29.135.47 
 
Upgrade Log 
Initial Software Version:  
upgrade_vdsl:  5.29.105 
HPNA-upgrade:  107712 
VDSL-upgrade:  107761 
upgrade_vdsl:  5.29.105 
HPNA-upgrade:  112875 
VDSL-upgrade:  112874 
upgrade_vdsl:  5.29.135 
HPNA-upgrade:  138429 
VDSL-upgrade:  138428 

The mode is G.993.2 dont know if that is vdsl2 or not or if that is different from before. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23144454</guid>
<pubDate>2009-10-07 08:49:10</pubDate>
</item>

<item>
<title>Uverse in Covington / Mandeville, LA</title>
<link>http://www.dslreports.com/forum/remark,23306635</link>
<description><![CDATA[so this is a vrad right?
http://img213.imageshack.us/img213/1350/img0047y.jpg
http://img24.imageshack.us/img24/4010/img0050xg.jpg

its on the service road outside my neighborhood, but I'm about a mile away from it. When i ran into at&t techs right near my house he said I would definately be able to get uverse soon. (They were upgrading the copper in the neighborhood or soemthing) I've checked around I guess I just cant see it from the road. Do they stick em in peoples yards?

btw this is riverwood subdivision just south of I-12
covington, LA]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23306635</guid>
<pubDate>2009-11-07 14:24:48</pubDate>
</item>

<item>
<title>Upstate SC - Install backlog - How far out is your install?</title>
<link>http://www.dslreports.com/forum/remark,22942016</link>
<description><![CDATA[After patiently waiting and watching my neighborhood VRAD for probably more than 18 months, the happy day arrived on August 1st when the most wondrous email arrived, "U-Verse now available!" 
  
Regretfully, I got sidetracked with what became the huge folly of trying to understand the various incentives and whether there was parity in pricing among the various marketing channels.  

I placed an order last Saturday.  The confirmed order came back with an install date of October 16th ... but I got it expedited to October 15th!  This is only around a month and a half out ;-) 

What's the lead time for other folks in Seneca/Clemson?  The Greenville area?

--- 

See below for gory details about how the order-entry portal set me up for a huge disappointment.  

Last Saturday (8/22), the order-entry portal used by the reseller offered available install dates of Friday (8/28) or on Saturday (8/29). When I checked back with the VAR on Monday (8/24), after the order had switched from "pending" to ""confirmed," the install date had magically changed to October 16.  

Say what?  Yes, around a month and half after the date that was suggested by the order-entry web app.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22942016</guid>
<pubDate>2009-08-29 00:16:17</pubDate>
</item>

<item>
<title>Reverse DNS</title>
<link>http://www.dslreports.com/forum/remark,23322089</link>
<description><![CDATA[Ok, so, I moved my DSL line to uverse and purchased the very pricey pseudo-static IP block. I have an Exchange server here that needs a static IP address. So, I migrated off of DSL and also signed up for TV/phone. So far so good. Now, I contacted support about a reverse DNS entry for my mail server and they told me that I need a business account for that. So, now, I need to convert over to a business account and God only knows the ways that at&t will manage to screw up the process.

Any thoughts or advice as to how/if I should proceed with this? Any pitfalls I should try to avoid?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23322089</guid>
<pubDate>2009-11-10 18:34:46</pubDate>
</item>

<item>
<title>Uverse Internet Freezing at Random</title>
<link>http://www.dslreports.com/forum/remark,23321992</link>
<description><![CDATA[At random, my DSL will freeze for up to a minute and nothing will work within my computer.  I pull up the residential gateway DSL statistics page and see an event has occurred shortly afterwards and is in the corrected blocks column.  I have copied the stats after resetting my gateway for the last hour and 27 minutes as follows:

Cumulative Sec. w/Severe Errors:  &#9; &#9;0  &#9; &#9;0  &#9; &#9;0  &#9; &#9;0:00:00
Corrected Blocks: &#9;&#9;318011 &#9;&#9;318011 &#9;&#9;71454 &#9;&#9;0:00:15
Uncorrectable Blocks: &#9;&#9;0 &#9;&#9;0 &#9;&#9;0 &#9;&#9;0:00:00
DSL Unavailable Seconds: &#9;&#9;51 &#9;&#9;51 &#9;&#9;0 &#9;&#9;1:26:07

This is very frustrating and after 4 calls, no one seems to be able to fix this issue.  HELP!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23321992</guid>
<pubDate>2009-11-10 18:15:56</pubDate>
</item>

<item>
<title>Any ideas for wall-mounting the 2Wire RG?</title>
<link>http://www.dslreports.com/forum/remark,23320691</link>
<description><![CDATA[In my basement I have a wall where my patch panel, 110-block, switches, routers, etc are nicely wall mounted.  And along comes this jumbo desktop 2Wire RG with no wall-mount holes.

Anyone come up with a decent way of mounting it?  I have some ideas myself, but thought I'd ask before I make the Home Depot trip.  My search for prior posts was fruitless.

Thanks.

P.S. Got U-verse installed yesterday -- love it!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23320691</guid>
<pubDate>2009-11-10 14:04:05</pubDate>
</item>

<item>
<title>Web pages mostly load fast but frequently but don&#x27;t complete</title>
<link>http://www.dslreports.com/forum/remark,21760399</link>
<description><![CDATA[After switching to U-verse (from RoadRunner) it seems like I've been seeing this behavior where *most* of a web page loads really fast, but there are some parts that just never show up. In the past week or so, this has gotten much more pronounced. I looked at the stats in the router from AT&T and the numbers for corrected and uncorrectable packets don't seem that bad (the last errors are days ago). 

Are other people seeing this kind of thing?  Is there a good way to measure it with less subjectivity?  One thing I tried is going to http://www.speedtest.net/ - the first one I ran was superb. I tried a 2nd one to a different server, and it was ripping along great and then it just stopped. After a few minutes of waiting, tried it again - ripped right through at blazing speeds. What's up with that?

I notice it particularly at maps.google.com - most of the squares load really fast. One or two frequently never load. I don't see that very much when I'm on some other network away from home. It's pretty annoying, but I can't think of anything to test to make it less subjective. Any thoughts welcome.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,21760399</guid>
<pubDate>2009-01-17 20:15:24</pubDate>
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