<?xml version="1.0" encoding="UTF-8"?>

<rss version="2.0" xmlns:blogChannel="http://backend.userland.com/blogChannelModule">

<channel>
<title>Vonage forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/vonage</link>
<description>Vonage forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Sun, 22 Nov 2009 19:33:46 EDT</pubDate>
<lastBuildDate>Sun, 22 Nov 2009 19:33:46 EDT</lastBuildDate>

<image>
<title>dslreports.com</title>
<url>http://i.dslr.net/bbrdisc1.gif</url>
<link>http://www.dslreports.com</link>
<width>19</width>
<height>18</height>
<description>bbr disc</description>
</image>

<item>
<title>Vonage vs. Sprint Airave</title>
<link>http://www.dslreports.com/forum/remark,23359351</link>
<description><![CDATA[I have a Vonage V-Portal and I have a Sprint Airave Femtocell device plugged into the same router. The person who is the only user of Vonage complains that 100% of the time Airave 'interferes' with Vonage and she turns off the device whenever she sees that it's on. This of course results in enormous overages.

So, is there some way to connect what are essentially two different VoIP TA's so that Vonage gets better treatment? Other than placing the Vonage TA in front of the router too since that seems to have no dramatic improvement either. I know I have sufficient bandwidth over cable.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23359351</guid>
<pubDate>2009-11-18 12:25:55</pubDate>
</item>

<item>
<title>V-Portal stuck in &#x22;Retrieving IP address&#x22;</title>
<link>http://www.dslreports.com/forum/remark,23374065</link>
<description><![CDATA[All of a sudden my Vonage stopped working and my V-portal is stuck up in 'Retrieving IP address'. It keeps cycling through :
 Powering Up -->  Connecting to Internet Retrieving Profile --> Retrieving IP address

I have my V-portal connected directly from my Cable Modem. I have connected my Computer through the V-portal's Yellow Ethernet port.

I cannot connect to he Web GUI using either V-Configure or by entering 192.168.15.1

When I ipconfig for my Computer's IP Address, it shows 0.0.0.0

My computer cannot connect to the internet when it is connected to the V-portal ethernet port.

The System information from the V-portal LCD is as below:

Internet Port: 

IP                   : 192.168.0.100
Subnet Mask  : 255.255.255.0
Default Router: 192.168.0.1
DNS Server 1  : 0.0.0.0
DNS Server 2  : 0.0.0.0

Ethernet Port: 

IP:                    192.168.15.1
Subnet Mask:   255.255.255.0
Default Router: 192.168.15.1

Troubleshooting Tried:

I tried reseting the Cable Model, V-Portal
Changing connection from Router to V-portal and V-portal to Router.

Nothing seems to work

Can you please help?? I am stuck up trying to trouble shoot his issue for the past 3 days. The customer support was not of much help. They just put me on hold all the time! Totally frustated. Please help!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23374065</guid>
<pubDate>2009-11-21 02:50:27</pubDate>
</item>

<item>
<title>[Equipment] Mv to new ph adaptor, no oth changes....</title>
<link>http://www.dslreports.com/forum/remark,23364337</link>
<description><![CDATA[Greetings;

From looking at all the different options on the website, I'm unsure how to proceed - has anyone ever done this before?  --I'm an existing customer & the service is up & running perfectly.   A family-member recently moved out-of-state & gave me her new[er] V-Portal adaptor.  I currently have the 1st generation Linksys device.  

Goal:  I'd like to move my current ph. number, with no other changes, from my Linksys, to the VPortal.   VPortal is already setup & has access to the internet (getting an activation error), but I obviously know why...  One wizard thought I was activating new service, and another wanted me to re-do my e911 info.  I can't seem to find the right wizard...

Question:  Can you point me to the proper wizard in the website that will allow me to move my svc from one adaptor to another, with no other changes?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23364337</guid>
<pubDate>2009-11-19 10:45:29</pubDate>
</item>

<item>
<title>New install no dial tone...  Help!!!</title>
<link>http://www.dslreports.com/forum/remark,23375331</link>
<description><![CDATA[I'm new here so bear with me...  I've had my vonage equipment and service for about two months now but just moved to the UK in Oct.  My broadband ISP (BT) just started and so am now trying to hook up my vonage equipment to use it.  I've hooked everything up according to the guide and all the research I've done online however I still am not receiving a dial tone and cannot call out or receive calls.  I'm not getting an error on my vonage adapter and my internet connection is working fine.  I've shut everything down and powered everything back up in the order I've been seeing during my research multiple times yet same results.  My system is hooked up as:  Router-Vonage-PC.  At least I think that's how it's working.  Please help!!!  I am unable to call the vonage customer service number unless I want to get charged big bucks as I'm at an international number.  If at all possible I'd like to forego calling the help-line.  Any help at all would be greatly appreciated!!!!!!  Help!!!!!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23375331</guid>
<pubDate>2009-11-21 14:18:27</pubDate>
</item>

<item>
<title>Vonage Automatically cancelled account after port out</title>
<link>http://www.dslreports.com/forum/remark,23293943</link>
<description><![CDATA[After all of the discussions about trouble cancelling Vonage I was surprised when I received an email from Vonage 1 day after successfully porting my number away (to Ooma after 6 years with Vonage) informing me that my account had been cancelled...

Saved me a phone call.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23293943</guid>
<pubDate>2009-11-04 22:56:18</pubDate>
</item>

<item>
<title>I stopped getting Voice Mail notifications</title>
<link>http://www.dslreports.com/forum/remark,23068527</link>
<description><![CDATA[I installed the V-Portal and the Vonage Phone System and the Voice mail and notification flash on the phones worked for about a day or two but now it's not working at all. I don't even get the woodchuck tone that indicates that a new message is waiting.

Do you think this could be a problem on my end or is it something Vonage can fix. Anyone have any experiences with this type of problem ?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23068527</guid>
<pubDate>2009-09-23 08:59:42</pubDate>
</item>

<item>
<title>Cycling Audio</title>
<link>http://www.dslreports.com/forum/remark,23315439</link>
<description><![CDATA[I have recently noticed that my Vonage has intermittently started doing something weird on outgoing calls.  The audio will start cutting out in one second intervals for both the called party and myself.  ~One second of audio, followed by ~one second of silence. It happened four times last week (out of many calls).  Calling my party back always results in normal clear communications.  I have reset the adapter as well as my router.  Has anyone experienced this?  Any ideas before I put myself through the torture of opening up a ticket?  I have had the same set-up for 5+ years with no issues.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23315439</guid>
<pubDate>2009-11-09 15:25:27</pubDate>
</item>

<item>
<title>Notification of billing amount</title>
<link>http://www.dslreports.com/forum/remark,23357103</link>
<description><![CDATA[Is there any way to get an e-mail each month telling me how much I'm getting billed?  Right now the only way seems to be to log onto their website and manually look it up.  I can't seem to find the alerting option anywhere.
--
The Mogambo Guru economic newsletter, an avocational exercise to heap disrespect on those who desperately deserve it.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23357103</guid>
<pubDate>2009-11-17 23:02:36</pubDate>
</item>

<item>
<title>Phone number transfer</title>
<link>http://www.dslreports.com/forum/remark,23351631</link>
<description><![CDATA[If I wanna transfer my number to vonage but just while using the 30 day money back thing to test whether I like it or not, would my old service work with my number while AT THE SAME TIME, vonage uses that number too?.

The thing is that I wanna change phone provider so I  decided for Vonage ( for what I've seen not even close to the best but it is the most famous it seems) and I'd like to use my number but I don't wanna cancel my current service ( and therefore number) before being sure I want Vonage.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23351631</guid>
<pubDate>2009-11-16 22:25:14</pubDate>
</item>

<item>
<title>Vonage agrees to settlement of deceptive marketing charges</title>
<link>http://www.dslreports.com/forum/remark,23349713</link>
<description><![CDATA[News:

Vonage, a provider of voice over Internet protocol phone service, has reached a settlement with Kentucky, Indiana and 30 other states over allegations of deceptive marketing and unscrupulous customer service procedures.

Under the agreement, Vonage will make &#8220;significant&#8221; changes to its marketing practices and handling of consumer cancellation requests. It also will provide refunds to eligible customers.....

....Through their investigation, the states found that Vonage paid bonuses to customer service representatives who retained customers. As a result, many customers had difficulty canceling their service.....

FULL STORY:

http://louisville.bizjournals.com/louisville/stories/2009/11/16/daily11.html]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23349713</guid>
<pubDate>2009-11-16 15:51:05</pubDate>
</item>

</channel>
</rss>
