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<title>Vonage forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/vonage</link>
<description>Vonage forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Tue, 10 Nov 2009 11:02:16 EDT</pubDate>
<lastBuildDate>Tue, 10 Nov 2009 11:02:16 EDT</lastBuildDate>

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<item>
<title>Vonage Automatically cancelled account after port out</title>
<link>http://www.dslreports.com/forum/remark,23293943</link>
<description><![CDATA[After all of the discussions about trouble cancelling Vonage I was surprised when I received an email from Vonage 1 day after successfully porting my number away (to Ooma after 6 years with Vonage) informing me that my account had been cancelled...

Saved me a phone call.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23293943</guid>
<pubDate>2009-11-04 22:56:18</pubDate>
</item>

<item>
<title>Cycling Audio</title>
<link>http://www.dslreports.com/forum/remark,23315439</link>
<description><![CDATA[I have recently noticed that my Vonage has intermittently started doing something weird on outgoing calls.  The audio will start cutting out in one second intervals for both the called party and myself.  ~One second of audio, followed by ~one second of silence. It happened four times last week (out of many calls).  Calling my party back always results in normal clear communications.  I have reset the adapter as well as my router.  Has anyone experienced this?  Any ideas before I put myself through the torture of opening up a ticket?  I have had the same set-up for 5+ years with no issues.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23315439</guid>
<pubDate>2009-11-09 15:25:27</pubDate>
</item>

<item>
<title>Vonage failed in Newfoundland!</title>
<link>http://www.dslreports.com/forum/remark,23221868</link>
<description><![CDATA[After so many promises broken by the heads up high in Vonage, I am breaking my silence and admitting that I have successfully convinced 7 retail outlets (big ones), in Newfoundland to pull all their Vonage inventory off their shelves.  The reason you ask?  When Vonage made their pitch to get into the Big retailers in Canada, they promised they would provide access to all areas the devices would be sold.  They promised within 1 year, and that was over a year and half ago.  I have talked to Managers at many local outlets that sold the device, and all except for 1 location have agreed to pull the equipment off their shelves and to store them out of site of the customers.  They will not refuse the sale of the items if someone asks to make the purchase, however it is bad practice to sell a partial service.  Though Vonage works from any location, the draw to use their device has been the ability to have a local access number or port the number you own to their service.  Vonage personally wrote and described how they were working with local providers to obtain access to services in St. John's Newfoundland and that they would have an agreement in place by December 2008.  This letter to me was a reply and was presented to me in e-mail form back in October 2007.  It is now October 2009 over two years ago that e-mail was sent to me, and I was urged to hang in that it was coming soon.

I have waited long enough, I am mad that Vonage continues to fail in their promises to make progress, and I do not support the sale of their devices in areas that local access numbers are not available.  If I wanted a cheap foreign exchange line fine, but who the hell wants a Halifax number for people in Newfoundland to call.  Seriously.  

Now that I have released this statement to the public board, I will be in constant contact with each retail location to ensure they do not act in any way nor offer to put this inventory back out in public view till Vonage offers the proper service for St Johns Newfoundland.

PS:  Another item to mention, VONAGE, take the "NEW" tags off your VISUAL VOICEMAIL, its been new over a year!!!  This is a poor example of PROGRESS!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23221868</guid>
<pubDate>2009-10-21 22:27:31</pubDate>
</item>

<item>
<title>Finally Cancelled Vonage</title>
<link>http://www.dslreports.com/forum/remark,23303323</link>
<description><![CDATA[I've had their service with the UT Starcomm F1000 wi-fi phone since it first came out, and used to be very pleased. However, the phone's lack of browser-based authentication has prevented me from using it in hotels for a while now. Vonage said they had no plans to upgrade the phone, and I didn't want to be tied to a laptop for phone calls, so I had to cancel after years and years of great service.

If only they would come out with a wi-fi phone....
--
Microwave and RF Components at www.ohiomicrowave.com]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23303323</guid>
<pubDate>2009-11-06 17:01:35</pubDate>
</item>

<item>
<title>Voicemail Storage Change - 30 days</title>
<link>http://www.dslreports.com/forum/remark,23299789</link>
<description><![CDATA[ quote:Voicemail Storage Change

Effective December 8, 2009 all voicemail messages will be stored for 30 days. Please review your saved voicemail messages. Voicemail messages received before December 8, 2009 that are older than 30 days will be deleted on the effective date.



posted user service announcements on dashboard
--
Mission Accomplished]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23299789</guid>
<pubDate>2009-11-06 00:18:22</pubDate>
</item>

<item>
<title>Vonage is holding my number hostage</title>
<link>http://www.dslreports.com/forum/remark,23138488</link>
<description><![CDATA[I was not aware that I would need to port my phone number away from vonage to my new carrier before canceling my vonage service.  Now, Vonage is telling me I must open up their account again to get my number back.  Is is legal for them to hold onto my number and not release it to my new carrier?  ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23138488</guid>
<pubDate>2009-10-06 05:41:32</pubDate>
</item>

<item>
<title>Web times out when trying to access Vonage account</title>
<link>http://www.dslreports.com/forum/remark,23291102</link>
<description><![CDATA[I'm trying to sign into my Vonage account and the Web just times out. I tried on different computers with the same result.

Anyone else having issues accessing their Vonage account?

EDIT: Nevermind, its working now. This thread can be deleted.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23291102</guid>
<pubDate>2009-11-04 14:48:48</pubDate>
</item>

<item>
<title>vDial for Vonage</title>
<link>http://www.dslreports.com/forum/remark,23289355</link>
<description><![CDATA[vDial for Vonage is a very cool app and is exactly what I wanted on my iPod Touch. Like many of you, I use my iPod or iPhone for storing contacts, vDial allows you to dial your stored contacts from your iPod/iPhone using your Vonage Phone line. It just initiates the call over your wifi/3G data connection on your iPhone or iPod and your vonage line rings and connects you to the contact you choose.  It's C2C for the iPod/iPhone.

I grabbed this description from the App Store.
AVAILABLE at the iTunes App Store

vDial is a fast and easy way to place calls on your Vonage phone line using your iPhone/iPod Touch Address Book Database. vDial makes your Vonage phone service more convenient then ever. No more holding your iPhone or iPod Touch in one hand while you dial one of your contact phone numbers into your home/office Vonage phone. 

With all of our phone numbers stored in our iPhone/iPod Touch Address Book, it just makes sense to have vDial place the call for you using your Vonage Phone Service. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23289355</guid>
<pubDate>2009-11-04 10:04:16</pubDate>
</item>

<item>
<title>Help Vonage sucking up all my bandwith?</title>
<link>http://www.dslreports.com/forum/remark,23286163</link>
<description><![CDATA[Every time I make a call My ping goes tru the roof? My Conection is 15 down and 1.5 up.as soon as I hang up it goes back to norml? I went to vonage CP and lowerd bandwith but still no luck any help please]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23286163</guid>
<pubDate>2009-11-03 17:46:49</pubDate>
</item>

<item>
<title>Incoming calls problem</title>
<link>http://www.dslreports.com/forum/remark,23273279</link>
<description><![CDATA[I've been using Vonage for a few months but this problem had just started recently. When an incoming call comes in, our phones ring once only and the call will get dropped or sometimes the caller gets a busy signal. Outgoing calls seem to be fine. I called Vonage, they asked me to connect the phone adapter directly to a phone instead of a phone jack like it was before. Ok sure it worked. But my other phones no longer get a dial tone since it's unplugged from the wall jack. Vonage didn't want to do anything else since they think problem is on my end. Does this sound like an inside wiring issue? I can't understand why since I can make outgoing calls fine. I think the only option now is to buy a cordless phone with multiple handsets. Or else I will have to switch back to my local phone company.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23273279</guid>
<pubDate>2009-11-01 01:31:16</pubDate>
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