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<title>Verizon Fiber Optics forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/vzfiber</link>
<description>Verizon Fiber Optics forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Sat, 04 Jul 2009 09:17:18 EDT</pubDate>
<lastBuildDate>Sat, 04 Jul 2009 09:17:18 EDT</lastBuildDate>

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<item>
<title>Strange router log entries</title>
<link>http://www.dslreports.com/forum/remark,22652619</link>
<description><![CDATA[So I just got Fios, I posted here like a week ago, about switching from comcast cable to fios, your replies helped alot in the decision i made, which I am happy with
The TV service is great, and the internet is fast (much faster then cable), the install guy was nice

But today i decided to look through all the router settings, I needed to forward some ports that were forwarded on my old router

While looking through these settings, i found the security log, so i thought id take a look, and heres what i got:

 quote:Jul 4 00:22:01 2009   Firewall Info   &#9;User authentication success &#9;Username: admin

Jul 4 00:21:51 2009&#9;Firewall Info&#9;User authentication failure &#9;Invalid password. Username: admin

Jul 4 00:48:48 2009&#9;Firewall Setup&#9;Configuration change &#9;WBM user Unknown (0.0.0.0) has changed security settings[repeated 3 times, last time on Jul 4 00:49:50 2009]

Jul 3 19:06:37 2009&#9;Firewall Info&#9;User authentication success &#9;Username: admin

Jul 3 18:52:33 2009&#9;Firewall Setup&#9;Configuration change &#9;WBM user Unknown (0.0.0.0) has changed security settings[repeated 3 times, last time on Jul 3 18:54:59 2009]

Jul 3 18:33:04 2009&#9;Firewall Setup&#9;Configuration change &#9;WBM user admin (192.168.1.5) has changed security settings[repeated 6 times, last time on Jul 3 18:52:16 2009]

Jul 3 17:39:26 2009&#9;Firewall Info&#9;User authentication success &#9;Username: admin[repeated 2 times, last time on Jul 3 18:28:15 2009]

Jul 3 16:25:11 2009&#9;Firewall Setup&#9;Configuration change &#9;WBM user Unknown (0.0.0.0) has changed security settings[repeated 7 times, last time on Jul 3 17:34:10 2009]

Jul 3 15:31:05 2009&#9;Firewall Info&#9;User authentication success &#9;Username: admin

Jul 3 14:10:44 2009&#9;Firewall Setup&#9;Configuration change &#9;WBM user Unknown (0.0.0.0) has changed security settings[repeated 2 times, last time on Jul 3 15:01:42 2009]

Jul 3 14:09:35 2009&#9;Firewall Info&#9;User authentication success &#9;Username: admin

Jul 3 14:07:17 2009&#9;Firewall Setup&#9;Firewall status changed &#9;enabled

Jul 3 14:07:16 2009&#9;System Log&#9;Message&#9;The system is UP!

The WBM user Uknown is what im worried about, the admin's are me (the failed pass was me to cause im so used to my old pass)

At first I thought it was the fios guy, using his special thing to configure stuff, but its on there after the fios guy left, including today, and the router hasnt been shut off since it was first started up yesterday, so there would be no reboot settings changes

Also i have another wireless user on the network, the name is new-host, today its new-host2, it was there when the fios guy was here (after he set up the first computer i looked at some of the router settings) so i assumed it was him, but it was still there even after he left, but since it was there almost as soon as the router was up i figured it was just part of the network some how

Device information doesnt give alot of info on it, and testing the connectivity to it fails every time, so i thought it was some sort of glitch, but now the security changes from an unknown user has me wondering

Is new-host and the unknown security changes normal?

Router Info-
Model: MI424WR-GEN2 (rev E)
Firmware: 20.9.0

Also, how can you change the admin pass, i looked every where but cant find it]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22652619</guid>
<pubDate>2009-07-04 01:25:36</pubDate>
</item>

<item>
<title>[ fiber tech] Support tech needing the real dope on FIOS and ala</title>
<link>http://www.dslreports.com/forum/remark,22652451</link>
<description><![CDATA[I work for the outsourcing company Teleperformance giving support for FIOS services. I've worked there for a year, but the disconnect from VZ corporate information has left me with a lot of lore and false information that higher-ups seem to spread around to cut down on dispatches.

I had a customer call in from New Jersey stating that his Brinks alarm didn't work since FIOS was installed. It's my understanding that most all alarms just work on a standard phone line, but may use oddball signals that only work on frame relays. My IHD agent refused to let me send a tech out, and Brinks told this person it would cost $145 for a visit. I've read plenty of FIOS and alarm systems getting along just fine, and others that use older technologies that don't work on the virtua-POTS created by the fiber system. How can I distinguish between a genuine problem at the security company versus my higher-ups feeding me BS about an improper install? I was just offered the schmucky line "if he called Brinks with a problem about his FIOS, they would send him to us," which offered no explanation as to if Brinks has a signaling problem with FIOS or if Teleperformance's Verizon project is just telling these people that all alarm system faults are the responsibility of the alarm company, even if we failed to connect it on install. What's what?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22652451</guid>
<pubDate>2009-07-04 00:17:40</pubDate>
</item>

<item>
<title>New firmware out for Actiontec MI424WR (Rev E, Gen 2)!</title>
<link>http://www.dslreports.com/forum/remark,22484142</link>
<description><![CDATA[Just did "check for updates" today, and it found one!
Firmware Version:20.9.0&#012;URL: Here

No changelog anywhere though :P It'd be interesting to see what they changed.
]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22484142</guid>
<pubDate>2009-06-02 15:27:19</pubDate>
</item>

<item>
<title>ONT/Cat6  &#x26;amp; Actiontech router</title>
<link>http://www.dslreports.com/forum/remark,22652268</link>
<description><![CDATA[I am having FIOS installed mid July and I have Cat6 run connected to my router should i call prior to install date to have ethernet port enabled? I will have triple play so I will be using the actiontech router for TV can i also use it as separate router? Basically I live in 2 story house and I want each floor to have separate LAN's. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22652268</guid>
<pubDate>2009-07-03 23:18:15</pubDate>
</item>

<item>
<title>Can&#x27;t see Double Play options</title>
<link>http://www.dslreports.com/forum/remark,22649214</link>
<description><![CDATA[Looking to see what is available for me as an existing FiOS customer with regard to a DP bundle by dropping phone.  When I go to the website it won't allow me to "build" a DP with Extreme TV/internet.  Anyone else able to pull up this configuration to see speed/pricing options?  I've tried it as a blind lookup as well as by logging in.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22649214</guid>
<pubDate>2009-07-03 11:13:49</pubDate>
</item>

<item>
<title>FiOS Unadvertised Symmetrical Plan 25/25</title>
<link>http://www.dslreports.com/forum/remark,22648166</link>
<description><![CDATA[hey, just thought I would confirm for anyone wondering that FiOS didn't actually get rid of the symmetrical plan with this recent boost in speeds. I previously had 20/20, but I'm now receiving 25/25, which is just wonderful.  :)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22648166</guid>
<pubDate>2009-07-03 00:50:46</pubDate>
</item>

<item>
<title>Anyone sucessfully switched from PPPoE to DHCP?</title>
<link>http://www.dslreports.com/forum/remark,22614932</link>
<description><![CDATA[My FiOS was installed in 2005, before Verizon used DHCP.  I understand all new customers get DHCP by default and several regions have transitioned.

I've tried several times since 2006 without success.  Some reps tell me it simply is not possible.  Some tell me they can disconnect my current service and start new the same day.  They cannot complete the order and send me to the reps that can not, or simply send me on a long disconnect.

Does anyone know how I can get my account switched from PPPoE to DHCP? ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22614932</guid>
<pubDate>2009-06-26 12:05:27</pubDate>
</item>

<item>
<title>Does the actiontec need to be MOCA when also using FIOS TV?</title>
<link>http://www.dslreports.com/forum/remark,22637359</link>
<description><![CDATA[I have been told by a number of FIOS techs that when using a residential ONT (the type with 2 phone lines a coax connector and an RJ45) that if you are going to have FIOS TV with set top boxes than your actiontec router needs to be connected via the coax not the RJ45.  Is this true?

The reasoning was that the STB's got program guide information through MOCA and if your internet was provisioned through RJ45 than IPG would not work (or VOD for that matter).

That was my understanding until today...

We are finishing up a residence (I'm a homebuilder) and we had installed FIOS a few months back.  Initially for phone and internet.  I had the internet provisioned as RJ45 since it was easier for me at the time to route the actiontec upstairs on cat5 during construction.

Today the FIOS tech came to deliver and active a bunch of STB's for TV service.  When I asked the question "will you have to switch my internet over to MOCA?" He replied NO, you can keep it on RJ45.  Strangly enough after he left I found the actiontec connected to the ONT with RJ45 (as it originally was), AND he had also connected it to the coax plant as well.  I have not seen this configuration before.  Was this to backfeed the coax with internet connectivity for the STB's or was the tech confused?  Since the electronics company controlled the install I really don't know what they did, but I want to understand why this install today differs so much from what I have been told in the past.

Interested in everyone's thoughts on this one.  Like I've said, never seen an actiontec connected to an ONT with RJ45 AND Coax.

Ideas?

Roveer]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22637359</guid>
<pubDate>2009-06-30 22:39:10</pubDate>
</item>

<item>
<title>[northeast] When will the  FIOS rollout in Syracuse,NY be comple</title>
<link>http://www.dslreports.com/forum/remark,22651324</link>
<description><![CDATA[I live in the Eastwood area of Syracuse in the area of Henninger High School and it seems parts of the city  all around me have FIOS  as well as areas surrounding the city ( some are even getting FIOS TV) and I was wondering if anyone has any info on when the City of Syracuse will be done completely. I called the number for FIOS in the contact us section and all it did as me for a pin # and nothing else and then hung up. I called the main number and was transferred to another number where  I gave my phone number  and info and was asked to hold while they look up the info- after about 10 minutes on hold I was hung up on ( if it was accidental they could have called back as they had my phone number)- this is called customer service by Verizon- but it got worse. I currently have DSL and when it works it is great - unless it rains. It has been quite rainy this year and every time we ge  rain I lose connection and it slowly comes back as the wires dry up ( I have a friend who is a Verizon tech and he told me they are aware of the problem- it is caused by old wires on the poles in the area but they will be running FIOS here EVENTUALLY so they will not invest in repairing them ). Well  - I have a couple months left on my 1 year deal so I thought I would check what the early cancellation  fee would be as I was totally fed up with the poor reliability so I called customer service and apparently got a call center in India ( judging by the accent and the direction the conversation went). I explained my situation and was told it would cost $79 early termination so I decided to stick it out and if FIOS wasn't here yet I would go back to RR with TW ( yeah - it may slow down when others get on but at least I don't lose connection when it rains. Her "solution" was to put my DSL account for "only" $9.95/month since you can not use your Internet connection during your "rainy season" and then asked my how long the "rainy season" lasts where I live. I knew it was time to go at that point but yet even after all that I am still interested in FIOS so any ifo would be appreciated. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22651324</guid>
<pubDate>2009-07-03 19:06:34</pubDate>
</item>

<item>
<title>VOIP and FIOS</title>
<link>http://www.dslreports.com/forum/remark,22558707</link>
<description><![CDATA[Which VOIP service works well with FIOS internet? I currently have FIOS phone but would like to change to a VOIP that is cheap but reliable?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22558707</guid>
<pubDate>2009-06-16 09:04:34</pubDate>
</item>

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