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<title>W.O.W. forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/wow</link>
<description>W.O.W. forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Sun, 08 Nov 2009 21:13:07 EDT</pubDate>
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<item>
<title>Your EXPLORER settop is NOT authorized help.</title>
<link>http://www.dslreports.com/forum/remark,23309575</link>
<description><![CDATA[I got an old Explorer 4250HDC cable box from a friend.  i brought it home to hook up to my Projection tv in my basement and i got this error.  i have a explorer 3250HD running on the HD tv upstairs and want the same quality of picture in both rooms.  is there a way around this error with out calling WoW?  and if i do have to call is there a charge for having more than one cable box per house??

thank you in advance
Johnboy]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23309575</guid>
<pubDate>2009-11-08 10:33:04</pubDate>
</item>

<item>
<title>I&#x27;m bailing in a little over a week</title>
<link>http://www.dslreports.com/forum/remark,23252266</link>
<description><![CDATA[It has been a good ride WOW, but I have to leave you for Comcast.  

You are just not keeping up anymore.  My brother-in-law just got Comcast and I could not believe how much better the TV service was.  Nice DCX3400 HD/SD DVRs, Tons of On Demand, lots of HD, Powerboost (great for my internet usage), Phone with VM I can access via the web, nice program guide.  I wish WOW would keep up but I know they are the little guy.  If Comcast was not beating them on PRICE as well as features, I might stay but they would really have to undercut them hard.  $99 per month for 2 HD DVRs, one digital box, 8/16 PowerBoost Internet, + phone is just too tempting to pass on.  Sure, it could go up by $20 after a year but we all know how to negotiate that stuff.  I have to do it every year with WOW too.  Plus I can now get Little Einsteins On Demand for my son, now.  :-)

I called my brother's Comcast rep this morning.  BAM, he was here at 7PM tonight to sign me up and gave me his personal cell to call if I ever need anything once I am signed up.  WOW could take a lesson from these guys.  My number will be ported and everything should be done by the 1st week in November.

My rep. said he heard WOW is losing ~2,000 customers per day to Comcast.  Hope they can do something to survive and keep competition alive.

It has been great, WOW, but you need to keep up with the times.   You need to WOW us!

Good luck to you all here in the forums.  It has been great conversing with you!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23252266</guid>
<pubDate>2009-10-27 23:40:16</pubDate>
</item>

<item>
<title>Why do I have to keep resetting my modem &#x26;amp; router?</title>
<link>http://www.dslreports.com/forum/remark,23297794</link>
<description><![CDATA[I was wondering if someone could be more useful than the guy at WOW I talked to on the phone.

Every day or two I cannot access the internet from my computer or xbox. I have to completely unplug my modem & router, then everything is fine...until the next day.

The guy at WOW says are you using a Router? I answer yes. Well then its the router. End of conversation as far as he was concerned.

SO I am sure this is a possible explanation, but my question is if it is the router, why does this keep happening? Its very frustrating and my wife has about had it since she is unable to use the computer while I am at work.

Router is Dlink DIR-615. I only have 2 things connected, my computer and an xbox and they are both wired connections. Rarely are the 2 even being used at the same time.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23297794</guid>
<pubDate>2009-11-05 17:03:26</pubDate>
</item>

<item>
<title>WOW Service</title>
<link>http://www.dslreports.com/forum/remark,23274026</link>
<description><![CDATA[My Explorer 4250 unit broke down late Friday (10/30/2009).   After going to the normal reset and reboot with WOW service, they told me that they would have to send out a technician.  They then told me that it would be Wednesday (11/4/2009) before one could get to my house.   
   I have been with WOW for 5 years and have had no problems with them.  This is the first time that I needed service, but waiting 5 days is unacceptable.  That is very poor service.    When the Time Warner guy comes around, I think that I will be leaving WOW.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23274026</guid>
<pubDate>2009-11-01 10:02:12</pubDate>
</item>

<item>
<title>CLTV and CLTV HD on wow cable?</title>
<link>http://www.dslreports.com/forum/remark,23270095</link>
<description><![CDATA[CLTV and CLTV HD on wow cable?

any plans to add it?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23270095</guid>
<pubDate>2009-10-31 10:10:42</pubDate>
</item>

<item>
<title>Network Upgrades in Chicago?</title>
<link>http://www.dslreports.com/forum/remark,23247391</link>
<description><![CDATA[Just wondering if anybody knew what this was about.  It's the second pop up I've seen in the past two weeks.  Are there any upgrades taking place on the southwest side of Chicago?

WOW! will be performing maintenance in your area on the morning of October 28th, at 1:00 am local time. During this time, you may experience a loss of internet service for up to 15 minutes.
We apologize for any inconvenience this important work may cause.
Thank You.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23247391</guid>
<pubDate>2009-10-27 08:46:42</pubDate>
</item>

<item>
<title>Slow WOW Cable Internet Speed - Warren, MI</title>
<link>http://www.dslreports.com/forum/remark,23162369</link>
<description><![CDATA[I seem to be having ongoing frustration with slow connections. About 3 -4 times out of 10, I get a connection time out. I'm supposed to have the higher speed service ??8 Mb???

Just ran speed test here (Saturday 10/10 @ 11 AM) & got:
Download = 2.1 Mbps   Upload = 1.1 Mbps

Do these sound like they are acceptable? They don't to me but before I complain, I would like to hear what others in the area are experiencing.

Richard]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23162369</guid>
<pubDate>2009-10-10 11:17:03</pubDate>
</item>

<item>
<title>WOW cable and router problem</title>
<link>http://www.dslreports.com/forum/remark,23245833</link>
<description><![CDATA[I have WOW cable but I cannot get my router to work with their Webstar DPX 100. The modem works directly connected to pc, but when I connect to router, I can get to router menu but the DHCP settings do not seem to populate, and I know my router works. I have a Linksys WRT54G V8 with latest firmware. 

I also pulled my logs for modem here they are. Can someone help me get my modem to work with the router.

2009-10-26 11:14:52&#9; notice&#9; TLV-11 - unrecognized OID
2009-10-26 11:14:52&#9;notice&#9;Interface index:4 LinkUp
2009-10-26 11:14:52&#9;notice&#9;Interface index:3 LinkUp
2009-10-26 11:14:52&#9;notice&#9;Interface index:2 LinkUp
2009-10-26 11:14:52&#9;notice&#9;SNMP COLD_START(SNMP Nmaccess mode)
2009-10-26 11:14:52&#9;notice&#9;Cable Modem Status set to Registration Complete
2009-10-26 11:14:52&#9;critical&#9;REG RSP contains service flow parameters that CM cannot support 
2009-10-26 11:14:51&#9;critical&#9;REG RSP contains service flow parameters that CM cannot support 
2009-10-26 11:14:51&#9;notice&#9;TLV11#110 node not found
2009-10-26 11:14:51&#9;notice&#9;TLV11#109 node not found
2009-10-26 11:14:51&#9;notice&#9;TLV11#108 node not found
2009-10-26 11:14:51&#9;notice&#9;TLV11#107 node not found
2009-10-26 11:14:51&#9;notice&#9;TLV11#106 node not found
2009-10-26 11:14:51&#9;notice&#9;TLV11#105 node not found
2009-10-26 11:14:51&#9;notice&#9;TLV11#104 node not found
2009-10-26 11:14:36&#9;warning&#9;DHCP WARNING - Non-critical field invalid in response
2009-10-26 11:14:36&#9;warning&#9;DHCP WARNING - Non-critical field invalid in response]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23245833</guid>
<pubDate>2009-10-26 21:37:19</pubDate>
</item>

<item>
<title>Experience slow download with Wow internet</title>
<link>http://www.dslreports.com/forum/remark,23231273</link>
<description><![CDATA[Hi everyone
First of all, i don't have much experience with computer. I got basic 2Mb internet and basic cable  form Wow couple day ago. Yes, it is basic because i am not a heavy computer user.  However, i do download files from internet from time to time and i only get up to about 250 kps.  I thought since this is 2mb package, atleast i would get about 600kps to 700kps.  Can some one explain this to me?  By the way, i live in Illinois.
Thank]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,23231273</guid>
<pubDate>2009-10-23 15:31:40</pubDate>
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