The Good, Bad, Ugly charts | DSLReports, ISP Information

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Charts - The Good, The Bad and The Ugly - Issue #1133 - 2021-11-29 03:31:58 EDT

Compiled weekly from ISP reviews received.
Companies are ordered by descending overall score. Regional ISPs that have not received sufficient reviews are not included. Reviews are weighted such that old reviews count for less. Click on any blue links for more detail.

FIBER TO THE HOME Providers

1:Pre Sales Information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Value for money

Name	Avg /5	Biz %	Avg $mth	Day Wait	1	2	3	4	5	6	Reviews from
Frontier FiberOptic	3.82	2%	$90	8	B-	B+	B+	B-	B	-	FL OR WA CA TX 5 recent reviews

VOICE OVER IP Providers

1:Web-site 2:Ease of Installation 3:Call Quality 4:Reliability 5:Tech Support 6:Value for money

Name

Avg
/5

Biz
%

Avg
$mth

Day
Wait

Reviews from

WIRELESS Providers

1:Pre Sales Information 2:Install process 3:Connection reliability 4:Tech Support 5:Services 6:Value for money

Name	Avg /5	Biz %	Avg $mth	Day Wait	1	2	3	4	5	6	Reviews from
T-Mobile	4.23	1%	$77	3	B+	A-	B+	B+	A-	A-	TN FL CA OH MO AZ MI TX GA IL 5 recent reviews

CABLE Internet Providers

1:Pre Sales information 2:Install Co-ordination 3:Connection Reliability 4:Tech Support 5:Services 6:Value for money

Name	Avg /5	Biz %	Avg $mth	Day Wait	1	2	3	4	5	6	Reviews from
TekSavvy Cable	3.94	0%	$52	13	B+	B	B+	B	B+	B+	ON AB QC 7 recent reviews
WOW Internet and Cable	3.84	1%	$82	6	B+	B+	B	B-	B	B	AL MI GA IL OH 4 recent reviews
Comcast XFINITY	3.32	2%	$68	7	B-	B-	B	C	C+	C+	SC LA AL TN UT VA PA FL CT MD CA NM NH CO MA MI MN AR IN TX NJ GA IL WA OR 4 recent reviews

National ISPs/Telco ADSL
See FAQ question 3104 for further explanations

1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money

Name

Avg
/5

Biz
%

Avg
$mth

Day
Wait

Reviews from

National ISPs/Telcos ADSL - (insufficient reviews for accurate ranking)

1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money

Name	Avg /5	Biz %	Avg $mth	Day Wait	1	2	3	4	5	6	Reviews from
TekSavvy DSL	4.33	1%	$45	8	A-	B+	A-	A-	A-	A-	ON QC 1 recent reviews
Verizon DSL	3.17	1%	$41	18	B-	C+	B-	C-	C+	B-	VA PA MA NY 1 recent reviews

Regional ISPs - (with sufficient recent reviews)

1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money

Name

Avg
/5

Biz
%

Avg
$mth

Day
Wait

Reviews from

Important notes: Charts are re-calculated every sunday, and released for monday morning. No ISP is eligible for awards until they have existed for sufficient time. Newer reviews count for more than older ones.