The Good, Bad, Ugly charts

FIBER TO THE HOME Providers
1:Pre Sales Information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Value for money

Name	Avg /5	Biz %	Avg $mth	Day Wait	1	2	3	4	5	6	Reviews from
Verizon FIOS	4.33	1%	$73	13	B+	A-	A	B	A-	A	MA NY IN TX VA NJ PA FL MD OR WA CA 153 recent reviews
AT&T U-Verse	3.73	0%	$107	13	B	B+	B+	B-	B+	C	WI NC OK MI TX IN GA FL CT IL OH CA 59 recent reviews

VOICE OVER IP Providers
1:Web-site 2:Ease of Installation 3:Call Quality 4:Reliability 5:Tech Support 6:Value for money

Name	Avg /5	Biz %	Avg $mth	Day Wait	1	2	3	4	5	6	Reviews from
callwithus	4.67	0%	$7	1	B+	A	A	A	A	A+	CA 7 recent reviews
ooma	4.66	0%	$12	2	A-	A	A	A	A-	A+	GA NC CA 11 recent reviews
Callcentric	4.62	2%	$16	3	A	A	A	A	A	A	MA BC NC NY FL PA CA OH 29 recent reviews
Future Nine Corporation	4.61	5%	$9	3	B-	A	A	A	A+	A+	AZ TX CA OH 22 recent reviews
VOIPo	4.43	1%	$14	7	B	A	A-	A-	A	A	NC NY VA FL CA MO MA TX NJ GA 46 recent reviews
VoicePulse	4.36	1%	$18	5	B+	A	A-	A-	B+	A-	5 recent reviews
PHONE POWER	4.31	3%	$15	8	B+	A-	A-	A-	A-	A-	AZ NC NY NJ FL MD WA CA 19 recent reviews
voip.ms	4.08	0%	$8	1	B+	A	A-	B+	C+	B+	ON CA 10 recent reviews
Comcast Digital Voice	4.05	0%	$42	10	C+	A-	A	A	B-	B+	6 recent reviews
AT&T CallVantage	4.00	2%	$30	7	B+	B+	A-	B+	B-	B	IL 7 recent reviews
Vonage	3.91	3%	$26	7	B+	A-	B+	B	C	B+	QC PA CA ON TX GA IL 39 recent reviews
ViaTalk	3.82	0%	$17	9	B+	A-	B	B-	B-	B	NY PA FL CA 28 recent reviews
Packet8	3.71	2%	$30	7	C+	A	B	B	C+	B	VA 5 recent reviews
BroadVoice	3.67	1%	$19	3	B+	B+	B	B-	C+	B	CO 5 recent reviews
magicjack.com	3.63	0%	$2	4	C-	A	B	B	C-	A	CO AZ NY GA IL OH CA 15 recent reviews

WIRELESS Providers
1:Pre Sales Information 2:Install process 3:Connection reliability 4:Tech Support 5:Services 6:Value for money

Name	Avg /5	Biz %	Avg $mth	Day Wait	1	2	3	4	5	6	Reviews from
Millenicom	3.95	0%	$57	5	B	A	B	B	B	B	MI WA 11 recent reviews
Sprint Mobile Broadband	3.88	5%	$55	4	B	A-	B+	C+	B	B	OH MI WA 9 recent reviews
Alltel Axess	3.80	0%	$57	3	B	A-	B-	B-	B	B-	NC AR 7 recent reviews
Verizon BroadbandAccess	3.73	10%	$57	3	B-	A-	B	B	B	B-	CA 4 recent reviews
XOHM WiMAX	3.71	0%	$29	3	B+	B-	C+	B	C+	A-	MD 4 recent reviews
Cricket Broadband	3.59	9%	$39	1	C+	A-	B+	C+	B-	B-	PA CA 6 recent reviews
Clearwire Wireless	3.38	2%	$40	4	C+	A	C+	C+	C	C+	WA OR 6 recent reviews
Verizon Wireless Broadband	3.35	8%	$60	10	B-	B+	B-	C+	C	C-	NY VA PA CA CO TX 17 recent reviews
Skybeam.net	2.51	0%	$58	38	C+	A-	D-	D	D+	D-	CO 4 recent reviews

CABLE Internet Providers
1:Pre Sales information 2:Install Co-ordination 3:Connection Reliability 4:Tech Support 5:Services 6:Value for money

Name	Avg /5	Biz %	Avg $mth	Day Wait	1	2	3	4	5	6	Reviews from
Midcontinent Communications	4.60	3%	$57	9	A-	A	A	A	A	A	4 recent reviews
Service Electric Broadband	4.56	0%	$46	5	A	A-	A-	A	A+	A-	PA 4 recent reviews
Armstrong Zoom Internet	4.33	0%	$54	5	A-	A	A-	A-	A-	B	PA 5 recent reviews
WOW Internet and Cable	4.06	1%	$65	7	B+	B+	B+	B	B	B+	MI IL OH 11 recent reviews
Earthlink Cable Modem Serv..	4.02	0%	$42	8	B+	B+	A-	B-	B	B+	5 recent reviews
Comcast Workplace	3.98	17%	$102	11	B+	B+	B+	B	B+	B+	4 recent reviews
Optimum Online	3.94	1%	$45	6	B	B+	A-	B-	B	B+	NJ CT NY 30 recent reviews
Insight Communications	3.83	0%	$49	6	B	B+	B+	B-	B	B	KY OH IN 7 recent reviews
Cox HSI	3.70	1%	$50	6	B	B	B	B-	B	B	LA AZ OK AR VA GA FL NV CA 43 recent reviews
Shaw	3.69	1%	$47	7	B	B+	B	B-	B-	B	BC ON AB 12 recent reviews
RoadRunner Cable	3.67	1%	$52	7	B	B	B	C+	B-	B	WI NC NY TX ME HI FL OH CA 79 recent reviews
Mountain Cable	3.59	4%	$77	7	B-	B	B+	B	C+	C+	ON 4 recent reviews
Videotron	3.59	1%	$66	6	B-	B+	A-	B-	B-	C	QC 11 recent reviews
RCN CABLE	3.54	1%	$86	8	B	B	B	C+	B-	B-	PA MA IL DC NY 16 recent reviews
Comcast Formerly ATT Broa..	3.47	0%	$48	9	B-	B	B	C+	B-	B-	CA 11 recent reviews
Knology	3.43	0%	$80	9	B-	B	C+	C+	B-	C+	GA FL AL 9 recent reviews
Comcast	3.33	1%	$57	7	B-	B-	B	C	C+	C+	UT TN VA FL PA CT MD CA WV DE NM NH CO MA MI MN IN TX GA NJ IL WA OR 216 recent reviews
Bresnan Online	3.31	2%	$56	7	B-	B-	B	C+	C	C	WY MT 6 recent reviews
CableOne	3.27	0%	$59	4	C+	B+	B-	C+	C+	C	6 recent reviews
Mediacom	3.21	1%	$59	8	C+	B-	B-	C	C+	C+	IA GA FL IL CA 17 recent reviews
Cogeco Cable	3.21	2%	$58	7	B-	B	B	C+	C	C-	ON 28 recent reviews
Rogers Hi-Speed	3.15	1%	$48	6	C+	B-	B	C-	C	C	ON 15 recent reviews
Charter Pipeline	3.10	1%	$54	8	C+	B-	C+	C	C+	C	SC NC AL TN CA WI MO MA MI MN TX AR GA IL 45 recent reviews
Suddenlink	3.06	0%	$64	9	C+	B	C+	C	C	C	LA NC TX AR CA WV 16 recent reviews
Metrocast Communications	2.97	3%	$62	8	C+	B-	C+	C	C	C-	NH 5 recent reviews
Time Warner Cable	2.96	2%	$74	13	B-	C+	C	C	C	C	WI NY TX CA OH 16 recent reviews
BroadStripe	2.37	0%	$73	7	B-	B-	D-	D	D-	D-	WA 4 recent reviews

National ISPs/Telco ADSL
See FAQ question 3104 for further explanations
1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money

Name	Avg /5	Biz %	Avg $mth	Day Wait	1	2	3	4	5	6	Reviews from
TekSavvy Solutions Inc.	4.67	0%	$37	7	A	A	A	A	A	A	BC ON QC 88 recent reviews
Embarq	3.69	3%	$54	10	B	B	B	B	B	B-	SC MO NC IN TX PA FL WA OH 26 recent reviews
AT&T Southeast	3.60	2%	$47	17	B-	B	B+	C+	B-	B	SC LA AL NC MS TN GA FL KY 56 recent reviews
AT&T Midwest	3.59	3%	$41	17	B-	B-	B	C+	B-	B	WI MO IL MI OH 34 recent reviews
Qwest.net	3.59	3%	$49	13	B-	B	B+	C+	B-	B-	IA NM ID AZ CO MT MN OR WA 27 recent reviews
AT&T Southwest	3.45	2%	$44	19	B-	B-	B	C	B-	B	AR TX 11 recent reviews
Windstream	3.36	2%	$49	12	B-	B-	B-	B-	C+	C+	NC TX GA NE KY OH 21 recent reviews
Pacific Bell - SBC	3.24	2%	$46	21	C+	C+	B	C	C+	B-	CA 11 recent reviews
EarthLink	3.24	1%	$48	28	B-	C+	B-	C	B-	C+	MI NY FL CA 13 recent reviews
Verizon Online DSL	3.23	2%	$40	18	B-	C+	B-	C-	C+	B-	NC NY VA PA FL MD CA MA TX IN NJ IL WA OR 88 recent reviews
Bell Sympatico	2.99	1%	$44	9	C+	B-	B	D+	C	C	ON QC 24 recent reviews

National ISPs/Telcos ADSL - (insufficient reviews for accurate ranking)
1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money

Name	Avg /5	Biz %	Avg $mth	Day Wait	1	2	3	4	5	6	Reviews from
Speakeasy	3.93	3%	$86	20	B+	B+	B+	B	B+	B-	CA WA 6 recent reviews
Cincinnati Bell	3.69	3%	$40	10	B	B	B+	B-	B-	B	KY OH 3 recent reviews
Covad Communications	3.68	9%	$78	13	B+	B	B	B-	B	B-	CA 4 recent reviews
XO COMMUNICATIONS	3.08	22%	$154	43	B-	C	B-	C	C+	C	CA 5 recent reviews

Regional ISPs - (with sufficient recent reviews)
1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money

Name	Avg /5	Biz %	Avg $mth	Day Wait	1	2	3	4	5	6	Reviews from
SONIC.NET	4.62	2%	$37	10	A-	A	A	A	A	A-	CA 9 recent reviews
ELECTRONICBOX	4.55	5%	$54	4	A	A	A	A	A-	B+	QC 6 recent reviews
SureWest Internet	4.39	2%	$67	12	A-	A-	A	B	A-	A-	KS CA 5 recent reviews
DSL EXTREME	4.25	2%	$43	10	A-	A-	A-	B+	B+	A-	CA 24 recent reviews
Velcom	3.98	0%	$30	4	B+	B+	B	B	B+	A-	ON 5 recent reviews
Acanac	3.92	2%	$21	10	B+	B	B+	B-	B	A-	ON QC 14 recent reviews
AT&T Yahoo	3.70	2%	$33	10	B-	B	B+	C+	B	B+	OK MI TX CT IL CA OH 38 recent reviews
CenturyTel Inc.	3.57	2%	$50	13	B-	B	B	B-	B-	B-	WI MO AR 12 recent reviews
TELUS	3.48	2%	$46	18	B	B	B	C	B-	B-	BC 15 recent reviews
AT&T DSL Service	3.44	2%	$36	10	B-	B-	B	C+	B-	B-	NC OK TN FL OH CA WI MO MI TX GA IL 41 recent reviews
FrontierNet Internet Access	3.09	1%	$49	13	C+	C+	B-	C+	C+	C	PA 7 recent reviews
Fairpoint Communications	2.74	0%	$48	10	C-	C-	C+	C-	C-	C+	ME NH 5 recent reviews

Important notes: Charts are re-calculated every sunday, and released for monday morning. No ISP is eligible for awards until they have existed for sufficient time. Newer reviews count for more than older ones.


Friday, 03-Jul 16:28:57	Terms of Use \| Privacy Policy \| Hosting by www.nac.net - DSL,Hosting & Co-lo \| feedback \| contact over 9.5 years online! © 1999-2009 dslreports.com.

Charts - The Good, The Bad and The Ugly - Issue #487 ©