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Charts - The Good, The Bad and The Ugly - Issue #682 ©

Compiled weekly from ISP reviews received.
Companies are ordered by descending overall score. Regional ISPs that have not received sufficient reviews are not included. Reviews are weighted such that old reviews count for less. Click on any blue links for more detail.


fiber.jpgFIBER TO THE HOME Providers
1:Pre Sales Information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Value for money
NameAvg
/5		Biz
%		Avg
$mth		Day
Wait		123456Reviews from
Verizon FiOS		4.161%$8813B+B+ABA--DE RI MA NY TX VA NJ PA FL MD CA 60 recent reviews
Bell Fibe		4.070%$7420BB+A-BC+-ON QC 11 recent reviews
AT&T U-Verse		3.341%$10712B-BB+B-B--NC AL TN FL CT CA OH MO MI TX IN AR GA IL 44 recent reviews

voip.jpgVOICE OVER IP Providers
1:Web-site 2:Ease of Installation 3:Call Quality 4:Reliability 5:Tech Support 6:Value for money
NameAvg
/5		Biz
%		Avg
$mth		Day
Wait		123456Reviews from
Anveo4.6314%$7126B+B+A+A+AA+ON 5 recent reviews
callwithus4.630%$171B+AAAAA+4 recent reviews
ooma4.592%$83A-AAAB+A4 recent reviews
Callcentric		4.523%$156A-AAA-AA-NY PA OH CA MA WA 19 recent reviews
Future Nine Corporation4.444%$93B-AAAAA8 recent reviews
FreePhoneLine4.440%$26B+AAA-BAON AB QC 5 recent reviews
voip.ms		4.432%$137A-A-A-A-A-ANY QC PA ON MI TX AB 32 recent reviews
localphone.com4.360%$434B-A-AA+B+AFL 5 recent reviews
PHONE POWER4.272%$199B+A-A-A-A-B+MO VA CA 6 recent reviews
VOIPo		4.222%$118BAA-B+A-A-FL IL CA 13 recent reviews
Vonage3.953%$277B+A-B+B+C+B+9 recent reviews
ViaTalk3.860%$179B+A-BBB-B5 recent reviews
Axvoice3.560%$1314B-BBB-CBFL 6 recent reviews
magicjack.com3.431%$26C-A-B-B-C-B+ON GA 5 recent reviews
NetTalk3.220%$313C+A-CCC-B-ON 9 recent reviews

wireless.jpgWIRELESS Providers
1:Pre Sales Information 2:Install process 3:Connection reliability 4:Tech Support 5:Services 6:Value for money
NameAvg
/5		Biz
%		Avg
$mth		Day
Wait		123456Reviews from
Millenicom4.053%$615B+A-B+BB+B+4 recent reviews
T-Mobile US4.031%$724B+A-BBB+A-AZ NY MN TX FL MD CA 10 recent reviews
Verizon Wireless Broadband3.476%$686B-B+B-C+B-CNC IN VA FL 10 recent reviews
Virgin Mobile Broadband3.033%$352B-B-CC-CC+4 recent reviews
Clear Wireless2.883%$482C+BC-D+C-CTX GA NJ PA FL CA OR 10 recent reviews
DigitalPath2.720%$467C+B+DC-D+D+CA 5 recent reviews

cable.jpgCABLE Internet Providers
1:Pre Sales information 2:Install Co-ordination 3:Connection Reliability 4:Tech Support 5:Services 6:Value for money
NameAvg
/5		Biz
%		Avg
$mth		Day
Wait		123456Reviews from
TekSavvy Cable		4.140%$4813A-B+B+B+B+A-BC ON QC 43 recent reviews
Comcast Business Class4.0228%$928BB+A-BB+B+SC CO IL CA 7 recent reviews
Optimum Online		3.921%$496BB+B+B-BB+NJ CT NY 11 recent reviews
Earthlink Cable Modem Serv..3.890%$427B+BB+B-BB+NC 6 recent reviews
WOW Internet and Cable		3.851%$746B+B+BB-BBMI IL OH 25 recent reviews
Cox HSI		3.701%$546BBBB-BBLA AZ VA NV CA 18 recent reviews
RoadRunner Cable		3.661%$547BBBC+B-BWI SC NC KS NY TX ME FL CA OH 34 recent reviews
Insight Communications3.650%$556BBBB-BB-KY OH IN 6 recent reviews
Videotron3.612%$766B-B+A-B-B-C+QC 6 recent reviews
Cogeco Cable3.582%$667BBB+B-B-C+ON 6 recent reviews
RCN CABLE3.481%$898B-BBC+B-B-PA MA IL NY DC 12 recent reviews
Bright House		3.461%$996B-BBC+B-C+FL AL CA IN 19 recent reviews
Shaw3.441%$576B-BB-C+C+C+BC 11 recent reviews
Comcast		3.342%$637B-B-BCB-C+AL TN VA PA FL CT MD CA CO MI TX IN GA NJ IL OR WA 109 recent reviews
Knology3.301%$9110B-B-B-C+C+C+AL 4 recent reviews
Atlantic Broadband3.230%$6811B-BB-C+CCFL PA 4 recent reviews
Charter		3.131%$588C+B-B-CC+CLA SC NC AL TN VA CT CA WI MO MA MI TX GA IL NV WA 47 recent reviews
Rogers Hi-Speed3.072%$536C+B-BC-CC-ON 14 recent reviews
Time Warner Cable		3.062%$879C+B-C+CCCWI NC NY TX NE KY CA OH 30 recent reviews
Mediacom2.981%$688C+B-C+C-CCIA GA MO AL KY IL MN 20 recent reviews
Suddenlink2.870%$718C+B-CCC-C-LA AZ NC OK AR TX KY CA 16 recent reviews

isp.jpgNational ISPs/Telco ADSL
See FAQ question 3104 for further explanations
1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money
NameAvg
/5		Biz
%		Avg
$mth		Day
Wait		123456Reviews from
TekSavvy DSL		4.411%$428A-A-A-A-A-A-BC ON AB QC 36 recent reviews
Verizon Online DSL		3.182%$4018B-C+B-C-C+B-MA NY VA NJ PA MD CA 17 recent reviews
Bell Sympatico2.991%$469C+B-B-D+CCON QC 11 recent reviews
Windstream2.472%$5612CCD+D+D+D+SC MO NC OK TX AR GA PA FL KY OH 71 recent reviews

isp.jpgNational ISPs/Telcos ADSL - (insufficient reviews for accurate ranking)
1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money
NameAvg
/5		Biz
%		Avg
$mth		Day
Wait		123456Reviews from
MegaPath4.0420%$15426B+B+B+B+B+BVA CA 7 recent reviews
Speakeasy3.903%$8720B+B+B+BB+B-WA 1 recent reviews
AT&T Southeast3.592%$4717B-BB+C+B-BSC FL 9 recent reviews
Cincinnati Bell3.572%$4610BBBC+B-BKY OH 4 recent reviews
AT&T Midwest3.523%$4217B-B-BC+B-BMI IL 6 recent reviews
Embarq Now CenturyLink3.482%$5510B-BBB-B-C+7 recent reviews
EarthLink3.221%$4828B-C+B-CB-C+CA 2 recent reviews
XO COMMUNICATIONS3.0624%$17044B-C+B-C-C+C1 recent reviews

isp.jpgRegional ISPs - (with sufficient recent reviews)
1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money
NameAvg
/5		Biz
%		Avg
$mth		Day
Wait		123456Reviews from
INTERLYNC INTERNET SERVICE..4.9610%$799A+A+A+A+A+A+IL 6 recent reviews
Start Communications		4.800%$5210AAA+AA+AON 41 recent reviews
ELECTRONICBOX		4.470%$4611A-B+AA-AAON QC 52 recent reviews
DSL EXTREME		4.062%$4111B+B+B+B+B+B+PA CA 24 recent reviews
TELUS3.412%$5118B-B-BCB-B-BC ON AB 8 recent reviews
AT&T DSL Service3.182%$3810C+B-B-CC+C+MI TX GA IL CA 14 recent reviews
Acanac3.091%$3213C+C+C+C-CB-ON NY QC 26 recent reviews
Frontier Communications3.002%$5212C+B-C+CCC-NC MI NY IL NE WA OH WV 14 recent reviews
CenturyLink2.911%$5811C+C+CCCCID AL NC UT VA FL OH IA NM WI MO AZ CO MN IN TX NV WA OR 40 recent reviews

Important notes: Charts are re-calculated every sunday, and released for monday morning. No ISP is eligible for awards until they have existed for sufficient time. Newer reviews count for more than older ones.


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