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by David Monday 31-Jan-2011 Recently speaking to a field tech I found the netopia modems they have were the netopia 3342 series of 1 port USB dsl modems. Now I looked on ebay at the time and found these little devices go for about $7.95 a piece (which seems pretty cheap, if all you wanted to do is diagnose your dsl). Most you would need would be a laptop, this device and a phone cable. the USB modem would draw power off the laptop and the connection information would be inside the USB modem's memory. The software you can get from the netopia website and it appears compatible with PC as well as MAC.
Anyway it's food for thought and I figured it was worth mentioning. I figure this might be worth to keep around in any DSL techie's DSL troubleshooting kit.
by David Tuesday 15-Jun-2010 comments?
by David Tuesday 26-Jan-2010 From user:
I seem to be having DNS issues. I've noticed them for about a week now.
comments?
by David Monday 04-Jan-2010
Problem: Upgraded from Pro to Elite in early December
Speed tests using ATT Speed Test site (MO: Kansas) consistently shows speeds less than 2Mbps
There are filters in place.
The DSL modem is connected less than 6ft away from where the phone line comes into the house.
comments?
by David Monday 04-Jan-2010 Got this one day.
Can't load a lot of websites so I can't post all the tracerts.
comments?
by David Monday 16-Nov-2009
Internet Light Goes Red, DSL Resets
It has happened for months now. I'll be using the Internet when browsing won't work anymore.
comments?
by David Monday 16-Nov-2009 Got this the other day
Huge routing issues. Hopefully you guys can forward...
by David Thursday 12-Nov-2009
by David Monday 05-Oct-2009 Just an announcement, the recent changes to the terms of service in regards to port 25. Please read and heed. story continues..
by David Friday 02-Oct-2009 From thread:
Each time I turn on the DSL modem DSL sync is becoming more difficult. Today I had to try about 10 times.
by David Friday 02-Oct-2009 From the end user:
[ upgrade failed] Pro service stuck at 896/512
Hello,
I upgraded from express to pro service a couple of months ago. When I had dsl express, I was obtaining 1538 downstream and after upgrading to pro this merely went up to around 1680.
comments?
by David Tuesday 25-Aug-2009 For this one here I will reference this link. » Still getting 2.6Mb/s after upgrade to EliteApparently if you use IPcop you might have to check your traffic shaping to ensure that it is working correctly and set at the the right speed for your speed pkg you purchased. be sure to check the QoS of devices you may be operating when you upgrade and downgrade speeds.
by David Thursday 16-Jul-2009 I get as least a post a month in the direct forum for this information. I have posted many times in the public forum on how to do this. story continues..
by David Monday 04-May-2009 the problem
from the poster
[Trouble] DSL Slowdown
DSL speed test show a big slowdown. Been getting about 2 Meg down but upload looks fine. story continues..
by David Monday 04-May-2009 Got the following
[Trouble] 2wire dsl modem/router retraining issue
Hi All
Suppose this is a retraining or line issue or something. been having modem retrain at different times of the day, temps have risen around here, but now cooled to seasonal temps--suppose i could see if it happens today or not.
by David Tuesday 14-Apr-2009
by David Friday 27-Mar-2009 I found this one from the direct forum.
This afternoon my downstream was capped at 384 kbps when last night it was at 1.5 mbps. story continues..
by David Saturday 17-Jan-2009 person posted in the direct forum kind of disappointed his pro speeds were not higher, and he was losing sync. It seems the computer's power supply was the culprit. story continues..
by David Tuesday 13-Jan-2009 If you have a 2wire modem and it's consistently dropping connections, but you maintain sync there is something you might need to be aware of. The 2wire can drop your connections if you attempt to exceed it's maximum ports opened per connection. story continues..comments?
by David Friday 20-Apr-2007 Due to some concerns, and yes I can see why, it might be best to give the IVR a call. As gust334  found out it was quite easy to do, and in three simple steps The quick steps are 1.) call 1-877-722-3755, either from DSL number or punch in the dsl number when it prompts for it 2.) When you hear "Main menu" and after the prompt gets done talking say "Password Reset" 3.) It will ask you some security questions, just answer the questions required and you should be good to go. If you have any problems past that point just post in the direct forum. Simple instructions for your direct post(if necessary): 1.) follow link: » /forum/sbcdirect2.) Select "New topic" in right hand corner 3.) In the subject line put this : [Password reset failure]4.) include the following • ID to reset • contact number • alternate contact number 5.) have the following ready when we call • security code • If prompted or requested last 4 of SSN if required We urge you to try the IVR first for it seems that most so far have found it quite quick, and it's available 24 hours a day. comments?
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