dslreports logo
site
spacer

spacer
 
    All FAQs Site FAQ DSL FAQ Cable Tech About DSL Distance DSL Hurdles »»
spc

spacer




how-to block ads



Note: This section is out of date and no longer maintained.
It is retained for the value of any residual information contained in it.

SLA

Service Level Agreement. This describes in general the minimum quality of service the provider is committed to provide in return for your bucks. In an SLA should be something about the CIR, as well as passages on response time in case of problems, and other details basically telling you what minimum you are agreeing to accept. If you don't have an SLA that you can find, then unfortunately, the minimum service level you must accept is pretty near zero. (best-effort service).
With the number of parties involved in a DSL installation, it is unlikely an SLA will cover all of them, and each will certainly be covering their own back for problems they might say originate from one of the other companies.



Sections available: 56k modems, ADSL, ATM, ATU-C, ATU-C/R, ATU-R, AWG:, bandwidth, Bell Operating Companies, BERT, BRI, BRIDGE TAP, bridge taps, bridged ips, cable modems, CAP, CBR, CCITT, CIR, CLEC, CLLI, CO, CODEC, Comparing DSL to 56k modems, CPE, CSU, DAML, DCE, DCLEC, DHCP, distance, DLC, DMT, DMZ, DNS services, dsl, DSL, DSL-1, DSL-2, DSL-3, DSL-4, DSL-5, DSL-6, DSL-7, DSL-8, DSL:2, DSLAM, dslam, DSU, DTE, ECHO CANCELLER, extra IPs, family of standards, FDM, filter, firewall, fixed ip, FTTC, FTTH, G.lite, HDSL, HFC, high speed, hub, ICMP, IDSL, idsl, IEC, ILEC, inside wiring, installation, introduction, ISDN, ISP, ITU, IXC, key points, LATA, latency, LEC, lit up, load coil, local loop, loop, maximum DSL speeds, Mbps, MDF, MODULATION, MVL, NAT, NEBS, NEXT, NID, OC48, operating servers, ordering process, packet drops, PCM, pictures, Point of Demarcation, POTS, PPP, PPP vs bridged, PPPoA, pppoe, PPPoE, PRI, private ip, PSTN, PTT, PVC, QAM, RADSL, RBOC, registry settings, router, satellite, SDSL, security, sharing, shielded, SLA, SNR, socks, splitter, SVC, TDM, technical hurdles, terms and conditions, throughput, truck roll, twisted pair, UBR, UDP, UTP, VBR, VDSL, wireless,
WebKbomatic