Always helpful ready to fix the problem or go the extra mile to get the job done. Excellent Job! . SunnyFL , 20 days
Gary always has a solution to any problem and he is quick to resolve them. He is truly an asset to BHN and we are very lucky to have him at our disposal. Gary, you have my gratitude and respect. Thank you for everything you do for all of us! :). ferdeenand , 21 days
Although I am brand spanking new to this thread, I have read over many of your posts. You are very helpful to all concerned about their BHN tech issues.
I am in the Melbourne area, trying to upgrade to a home networking status. HsainsVic , 28 days
Gary worked with me over a two week period getting my new Tivo roamio connected and working with all the brighthouse channels. He had a crew come to my house to find out why things weren't working properly. hacklert , 38 days
Answers pleas for help very quickly and tries hard to resolve your issue. Glad I found this site. rawrock64 , 49 days
Easiest tech service. Gary is very informative and patient. Has really helped as I build my new home network. He's a great asset to Bright House Networks. . Missers , 56 days
Wow! Fixed TiVo tuning problem Local support hasn been able to fix for YEARS!. sgtstadanko6 , 57 days
That you for the prompt replies. I know that as a rep for BHN you receive alot of unflattering comments/attacks but your replies are courteous and calm. Just thought I'd pass my opinion on to you and say "Thank You" ... DeadSurvivor , 61 days
Great support. I really like this method of tech support/assistance. Much better than calling the support line and spending endless hours trying to explain your problem with no resolution. chuckwil , 68 days
I will never call tech again...
After hours of runaround with call in support, Gary answered my questions in 2 minutes. And the best part? He never asked me to reboot my modem!. Mosalar , 69 days