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Instant Message WOW_Dan

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(4th year!)
email:Not public.
Location:Naperville, IL
On these maps:·Members Tech
Last seen:2014-04-18 16:27:45
ProfileMy day job:
Engineer, CMTS Operations - WOW! Internet, Cable & Phone.

Kudos Received

  • Thanks for helping with my cable card validation problem. You have definitely saved me a lot of frustration!. jk44054 See Profile, 35 days
  • Fixed a weird drop/stuttering problem with my connection. Sure makes things convenient than calling WOW support!. UCJ See Profile, 63 days
  • Amazing, Dan helped me quickly solve problem I was not able to take care of through phone support! Hope WOW appreciates you well... Thanks Dan!. HonzaIL See Profile, 103 days
  • Dan is absolutely the best employee WOW has. He has helped me with many issues throughout the years. He escalates when necessary. WOW needs to understand what an asset they have at hand. JamfSlayer See Profile, 222 days
  • Dan is a great communicator and WOW representative! Thank you Dan!. Clocker1000 See Profile, 267 days
  • I was having problems with my internet. I was getting Lag Spikes & high ping & couldnt figure out what my problem was. Dan here fixed EVERYTHING! I love this guy! . Mr Respect See Profile, 1 year
  • Dan is the best! He found no problems on my line and it was discovered that my old wired router was the culprit of slow downloads. Thanks Dan! I'm a happy WOW customer. jd5454 See Profile, 1.1 years
  • Dan solved my Cable Card activation problem for my Cable receiver after telephone activation had failed in two tries. Thanks Dan. WOW people of rock!. OldEE See Profile, 1.2 years
  • Fixed my cable card issues and is always very prompt on fixing and addressing issues if he's able. A great alternative to calling the tech support number and talking to someone who's not always as knowledgeable about the issues faced by customers. AlexE4 See Profile, 1.3 years
  • Fixed me right up with my cablecard not receiving all channels and getting another to pair up. KUDOS!!!. chachster See Profile, 1.3 years

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