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Instant Message rcnman

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(12th year!)
email:Not public.
Location:Herndon, VA
Last seen:2015-04-17 08:54:39

Kudos Received

  • Helped me out with the acquisition of a CableCard. Second-to-none when it comes to representing RCN!. letsgocaps See Profile, 2.7 years
  • Always a great help and constantly keeps us abreast of developing news. Very attentive and can always provide an answer to a question, and if he can't gets us to the people that can!. seanw65 See Profile, 3.4 years
  • Nice job keeping us updated... . hjdiet See Profile, 3.5 years
  • Rcnman is super helpful. Glad he exists. Thank you. . brian___ See Profile, 3.8 years
  • I found these forums while looking for clarification on an issue I was having with a new RCN TiVo. I posted a general question and Jason responded, took action and resolved my problem. Awesome!. jeffreykey See Profile, 4.3 years
  • Whenever my cable modem dies, he can confirm that it is in fact dead and there is nothing anyone can do without someone coming out. While this is bad news, it is very nice having someone so friendly and willing to investigate issues for you. jawz See Profile, 4.5 years
  • Thank you for recognizing a disgruntled customer (me) and reaching out to at least have someone answer my questions. Flyersfan72 See Profile, 5.6 years
  • I'd like to join the others in thanking you for your outstanding support and communication in the forums. Your updates and helpful nature are among the top reasons I stick with RCN year after year. benjamin See Profile, 6 years
  • RCN subscriber from Chicago here. Great job being available on these forums! I've never needed assistance from RCN, but it's great you're available. Raz3000 See Profile, 6.1 years
  • Based on forum activity I've witnessed: friendly, active, and goes out of his way for members, even without being asked specifically to do so. Model member— hope others can learn from his attentiveness. xim0 See Profile, 6.1 years

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