Magma Profile

Magma Communications is Canada’s leading, full service Internet company, providing exceptional products and services to individuals and organizations around the world.

Our Vision

In the markets we serve, Magma will be the leading full-service Internet company through our unmatched commitment to customer satisfaction and by ensuring our customers' choice and use of Internet services enhances their personal productivity and business success.

Our Solutions

As a premium, full service Internet company, Magma provides a full range of Internet based solutions. These solutions include one or more of the following products:

- High Speed Internet Access
- Email Solutions
- Website Hosting
- Server Colocation
- Dedicated Servers
- Managed System Administration
- Managed Firewall Services
- Website Design and Development
- E-commerce Solutions
- Mailing Lists
- Domain Services
- Webcasting

Magma has successfully provided Internet solutions to many companies who have migrated from small, local organizations to internationally recognized companies. We have the solutions that meet your needs.

Our Team

At Magma, we understand that providing top-quality service and technical support starts with hiring top-quality people. Our commitment to customer service flows, first and foremost, from our commitment to rewarding and retaining staff.

We have assembled a fantastic group of intelligent and enthusiastic staff by encouraging them to push the envelope and continue learning.

This encouragement takes the form of advanced technical training as well as personal and professional development. We assist staff to continue learning via Magma-sponsored technical certification and formal off-site training courses. Further, promoting existing staff is a practice we take seriously at Magma.

Our Technology

One of Magma’s key success factors is performance. Magma continuously measures and strives to improve this aspect in all of its operational areas – theareas – the most critical of these, Magma’s network.

Magma has built one of only a few ‘multi-homed’ ISP networks in Canada with a combined redundant Internet capacity of over 450Mbps. Multi-homing provides customers with the security of knowing that Magma will have access to the Internet 100% of the time. As well, Magma’s geographically diverse Internet Data Centres can provide customers with N+1 redundancy.

A team of highly trained individuals monitor the entire network and data centre infrastructure, from Magma’s state-of-the-art Network Operations Centre. This team is responsible for ensuring the network grows with our customers’ demands.

Our Customers

Every customer’s needs are different - Magma offers custom solutions to meet these needs. This simple concept has proven to create one of the most impressive referral sales responses in the industry. When surveyed, over 85% of Magma’s customers have chosen to purchase solutions due to a recommendation from a friend or colleague.

Our Values

QUALITY – Committed to complete client satisfaction
RELIABILITY – Unparalleled in product delivery and network infrastructure
FINANCIAL STRENGTH – Industry superior positioning
INNOVATIVE – Providing solutions that meet the ever-changing needs of the customer
TEAMWORK – Ensuring everyone is working together to serve the customer
COMMUNITY INVOLVEMENT – Contributing to community related organizations

Availability:
PQ, ON