 Reviews:
 ·WOW Internet and..
·Time Warner Cable
| ISP Email Solution Never use the ISP Email solution. There are plenty of free email providers to choose from; Google, Yahoo!, MSN/Live/Hotmail, any many many more.
Why do people still rely on their ISPs email! Especially knowing that they're being sold and still keep the old domain up until the point where now they're having problems.
It's like Fairpoint was keeping the domain-like Elink does when they used to buy customers.
If you don't want a free email provider why not spend the $10 a year get some dirt cheap hosting and use your own domain. Never ever worry. | |
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 |  baineschile2600 ways to livePremium
join:2008-05-10
Sterling Heights, MI | Re: ISP Email Solution 100% agreed | |
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| | | because alot of websites require and isp based email address for verification of who you are or your age. Because anyone can get a free yahoo, hotmail, ect. act. even spammer and scammers. | |
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| |  pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | Re: ISP Email Solution said by OSUGoose:because alot of websites require and isp based email address for verification of who you are or your age. Because anyone can get a free yahoo, hotmail, ect. act. even spammer and scammers. That's pretty dumb of those websites. Gmail, Hotmail and Yahoo are mainstream email providers and should be recognized as such by other websites.
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Blagojevich / Madoff 2012! | |
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| | Reviews:
·WOW Internet and..
·Time Warner Cable
| Gmail works just like an ISP email now. It is even accepted by eBay as an email address that they do not require anything else for free
But still why can't your purchase a domain and have your own email address.
Just another excuse to use the ISP email and complain when it doesn't work. | |
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| | | | | Re: ISP Email Solution seeing how unless at&t or insight goes bankrupt, its not going to be a issue | |
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| | | | Reviews:
·WOW Internet and..
·Time Warner Cable
| Re: ISP Email Solution well in Columbus Insight has RR email addresses. if Insight changes their ISP you'd be out of your Insight address since they're owned by RoadRunner.
It sucks to use your ISP's email address huh? Never know if they're ever gonna change and lose that address. | |
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| | | | | | | Re: ISP Email Solution insight wont do that. they chose the rr partnership because of the name reco in this market, why else is all their outher markets insightbb then? | |
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| | | | | | | | Re: ISP Email Solution easy they don't have to manage the Columbus network. RoadRunner does. | |
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| | | | | | Ahrenl
join:2004-10-26
North Andover, MA | I think more likely is that you might move sometime in your lifetime to an area not covered by Insight. I've had my yahoo email address since the mid-90's and never had a problem. | |
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 ThrowDemsOutIf you can't convince 'em, confuse 'emPremium
join:2002-03-03
Mullica Hill, NJ
kudos:4
2 edits |  ISP email just for ISP missives
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| | | Re: ISP email just for ISP missives My ISP places all the emails they send to customers on their homepage. | |
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| | | | Re: ISP email just for ISP missives Hey Tom Kind of off topic but i thought TDS along with FairPoint was in Milford??? | |
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 n1zukBreak out the checkbookPremium
join:2001-10-24
Malta
kudos:2 | Can you read me now? Well, can you?  | |
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| | It could be worse... I could care less about ISP's e-mail services. I stopped using them years ago.
Regarding the changeover, my ex-Verizon FIOS, now Fairpoint FAST connection is operating perfectly. No hiccups that I can report. Latencies are the same, and down/upload speeds are just as they were with Verizon. As long as it stays that way, I have no problems with Fairpoint.
Now if they could get the online billing and payment service working, I'd be even happier... | |
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| | Give Fairpoint a chance. I work for the company that does FP tech support. It has been a fun transition. We handle multiple ISP's Centurytel. Frontier, and others. I've been thru a few take overs but this has been the hardest. A lot of the issue we are facing are from Verison. Even though Verison has a share in FP (fairpoint) they arent making the transition that easy. Not a lot of connection issues but a ton of NH email problems.
We are told that by the end of next week everything will be solved. Maybe. But, I can tell you this. The FP reps we have been working with including reps from the company that hosts the mail are working very hard to get everything operational. | |
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| | | Re: Give Fairpoint a chance. I BET YOUR EMAIL IS WORKING HUH????? | |
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| | Good, bad, ugly Two of the three user accounts on my home network made the transition without even a tiny glitch. The third: no go. After several rounds with online support chat, I finally got through on the tech support phone line. They could not only figure out the problem, they couldn't find my account at all. Very mysterious. The problem remains unsolved. Still, considering what they're taking on, I'll give it a few more days before deeming the transition a failure. I'm diplomatic like that. | |
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bac522
join:2003-08-04
Manchester, NH | Lost Access I lost access to my Fairpoint Fast (aka FIOS) for several hours this weekend. Couldn't call anyone at Fairpoint because I happen to use VoIP so my phones were down. Being in the service provider business myself I logged onto some BGP routers (thanks to a friend whose comcast was working) and notice that most of Fairpoint's routes were MIA from the Internet...oops...someone missed the boat at Fairpoint.
Several hours of no service doesn't strike me as a smooth transitions. Being a guru in BGP and Internet routers there is actually zero reason that this should have happened. | |
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1 edit | Lost internet Saturday, Email sub-accounts gone I am not impressed at all. I have fiber. Lost internet service all morning Saturday. I still use PPPOE because that is the way it was installed. I hear that is why it did not work.
Email is terrible. After changing to the Myfairpoint servers, my sub-accounts are gone. I haven't called tech support yet about the email. I called Saturday and got India. So much for keeping jobs local. | |
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| | | Re: Lost internet Saturday, Email sub-accounts gone Hello, I work for FairPoint and I apologize for the difficulty with your email migration. I'm happy to say that FairPoint Internet technical support 1-800-240-5019 is based in the USA. Verizon Online tech support 1-800-567-6789 will no longer handle technical support for FairPoint beginning 1.31.09. If you have any issues with your FairPoint Internet service or email migration to @myfairpoint.net, please try the web-based chat tool for technical support on www.myfairpoint.net or keep try the 1-800-240-5019 number. Thank you, Beth Fastiggi | |
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 LD 50
join:2000-08-28
Milford, NH | information I never did receive anything in the mail, or an email, about steps to take for the transition. I don't use the ISP mail, but I am curious if the PPPoE username (VZE-----) will need to be updated for logon at some point? | |
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| | Fairpoint Fairpoint is a disaster@!!! No customer service available and intermittent, spotty e-mail service. Hundreds of e-mails are lost. All our worst fears about losing Verizon are realized. Horrible, inconvenient, uncaring and worse. | |
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1 edit | Never notified, still not working. I first signed up for DSL in January. Apparently, because of the timing, I was never notified about the transition. Fairpoint says I was, but I have triple-checked my E-mail (I was looking at it constantly, because I am using it to find a job) and I never received the E-mail. I checked the contents of the modem box, and the service agreements only say "some time in the future", with no date. I checked my most recent bill, which is the only one that has any DSL information on it, and it also says only "in the future".
The problem is, I apparently was lost in the system. My account was never transitioned over. My Verizon E-mail account has been disabled, but I can't log in to Fairpoint either. I spent more than 4 hours on the telephone and in live chat, and the Fairpoint technitions could not find my account information. At least two Fairpoint customer service people told me their systems are down and they can't check my account. At this time (03-Jan-2009 3:38 AM Eastern) I still have no E-mail access, which is a very serious problem for someone in a job search. If I had known, I could have forwarded my mail to a different account, but now that the switch has taken place I can't change my forwarding in Verizon (I talked to many Verizon people, they say only Fairpoint can do anything) and the Fairpoint telephone number doesn't answer.
This has been a major disaster for me. | |
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| | | Re: Never notified, still not working. get a Gmail account never have the problem.
ISP customers should NEVER use their ISP email addresses to find a job. Things like this happens. | |
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|  SteveConIBEW 2222 Boston, MAPremium
join:2004-09-02
Burlington, MA | It's too bad that the majority of households in ME, VT & NH let their neighbor make their voices heard to the state PUC's. If they had gotten involved at the start, they could have halted this sale from completing. State PIRGs, VZ employees (union members and management alike) and others, cautioned against this transaction. The 911 debacle, movement of work outside the region, and now this are sources of concern.
These are but the first three of many, I'm sure. Wait for high speed internet deployment, customer service issues, and any other money related issues to be in future headlines, due to FairPoint's shaky financial footing. | |
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| | Reviews:
 ·Great Works Inte..
·Time Warner Cable
| Re: Never notified, still not working. I tried to stop the sale by writing to my Reps and State senators.
I don't think they ever understood me and why FairPoint was bad. Sigh.
*Side note, Time Warner NE has basic cable for $18/month, Digital Phone local with CID and CW for $24.95 with no silly subscriber tax and .07/min LD, and RR Lite(768/128) for $19.95.
Bill total with tax is ~$65. I was paying $47 just for phone with fairpoint. | |
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| | |  RLC
@fairpoint.com | Re: Never notified, still not working. Try asking a CABLE customer what they are really charged for services with ANY cable company?? I work for FP and speak w/ customer who were offered a $99 Bundle w/ cable and receive bills for $170 a month PLUS a $300 install fee. FP offered $99 bundle and w/ taxes and surcharges = Approx $115 per Month and NO INSTALL fees. Furthermore, when you lose power you still have a dialtone..... | |
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| | | |  palbriPremium
join:2000-10-22
Bristol, VT
1 edit | Re: Never notified, still not working. said by RLC :
Try asking a CABLE customer what they are really charged for services with ANY cable company?? I work for FP and speak w/ customer who were offered a $99 Bundle w/ cable and receive bills for $170 a month PLUS a $300 install fee.
Some may agree with that, but I have always received what I paid for and I am a VERY happy Comcast customer for many years. My speeds and service have always blown away the competition (except Vonage, which offers more value for the money..and don't start any arguments with them as they work well for me and I will continue with them until the dialtone ends)I, personally, have never received any false billing claims. | |
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| | | |  BOGBSPremium
join:2004-05-11
Saco, ME
·RoadRunner Cable
4 edits | said by wcnghj:...with no silly subscriber tax Since when does TWC, or any cable company have to deliver voice to every home, per FCC requirement? This is a major part of why the "silly" subscriber tax, and fees are on the phone company's bills.
said by RLC :
Furthermore, when you lose power you still have a dialtone.....
This is huge (to me at least), especially if storm damage is only to the power lines. It's especially true for extended power outages. Some may say cell phones are okay, but I'd rather depend on my POTS line. E911 makes an instant location (so long as it's entered properly)
Some wireless operators need generators for their towers, but who knows how well their plans are.
A standard POTS line already has a central office with a battery bank, and emergency standby generator plan. Not all places have permanent generators, but the batteries will hold the equipment up for quite some time, if needed. This is the only part of the FiOS setup that I'm not a huge fan of, since it's powered by the customer's home. There's a UPS, but that doesn't last nearly as long as being backed up by a central office It's a cost savings to remove the copper, for sure, but that takes away one large advantage over the cable company's services.
All I know is that I was glad to have my POTS line during the ice storm, since I lost my cell phone's car charger.
All in all, you get what you pay for. Some don't care, but working in the industry, I'd rather have my trusty POTS line there as a backup. | |
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| | | | | | #1. Sounds like their promo expired. If they called in they would certainly get it back.
#2. Maybe they didn't have cable service in the home before.
#3. TWC has no contracts, ever.
And no, I do not work for them. | |
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| | Fairpoint transition a total mess Forget email - no one on our road can even connect to the internet! Tech support sent a repairman, but he didn't even have any phone numbers to call. Tech support doesn't have any answers. We're into five days with no connectivity and there's no word from Fairpoint. Try calling tech support now and all you get is "Due to heavy call volume we're unable to take your call now." The transition was a total botch. | |
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| | | Re: Fairpoint transition a total mess This has been a MESS!!!! I have a business and none of my email was delivered or forwarded for a week. At this point it looks as if a weeks worth of emails has just disappeared into the ethernet. I think there should be a major class action suit brought against Fair Point. | |
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| | Very Upset The changeover to Fair Point from Verizon has been a disaster. I do business over the internet and I have lost a weeks worth of contact. It is difficult to get through to tech support and no one seems to know where my emails have gone.
I am going to look for a more dependable isp. | |
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| | re: Rocky Transition I also work for the unnamed company that provides tech support for Fairpoint NE customers. It has been a very frustrating experience for everyone involved believe me. I don't know if it was Verizon's fault or Faipoint's fault, but after working through the all of last week's calls there was only one customer so far that had all their email addresses (including subaccounts) migrate properly. | |
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| | FairPoint Changeover Associated Press has not had many complaints about connectivity problems because, when you can't get on-line, it is difficult to post! We have been without internet service for over a week (ever since the changeover) & cannot get through to FairPoint. Very frustrating. | |
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| | No Internet Dial Up Connection YET I have been trying to help my sister and her husband with this problem for over a week now. The email transition from verizon to myfairpoint on January 31st for my sister was not bad, BUT her husband could not connect and the next day my sister could no longer connect either! We have called support several times, they admit there is a problem in their area (Northern NH) but nothing has been resolved yet! Like someone said in earlier posting YOU CANNOT GET ONLINE TO BITCH ABOUT THIS!!!!!!! So I am sending this email from Florida. My internet works great here, but not using Fairpoint either! I am holding on the phone now waiting for someone to talk to me again! Surely, it will be the same story, we are working on it, have people from China working on it too! | |
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| | no email my email was working the last day of January and next day nothing. I can get in the fairpoint email after 2 weeks and all that is there is spam email. I've been calling every day and have not been able to get a human being!!! I am so angry!!! we all are paying this bull and not getting service. Now I get a message after 10 rings, "your party is not answering and we are hanging up now"", what kind of crap is that???? I had yahoo email thru Verizon, and I lost that .. So I tried a new yahoo email and all according the instructions was supposed to be passed on, it didn't happen!!!! | |
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| | Fairpoint problems Many of the Fairpoint problems have nothing to do with email. They did send the correct information on switching over the accounts, but failed to send information regarding changed connection settings.
Therefore, many of us were unable to connect at all - so email didn't really matter. The on-line costumer service chat was a joke since none of us could connect.
They underestimated (an obvious pattern with this company) the amount of problems and complaints that would result and were overwhelmed.
Also, they have problems with many if not all of the authentication processes when costumers dial in to local access numbers. So, everyone is now crammed onto the 1-500 number in the mean time.
This, in turn, led to more costumer service calls because, like me, people were confused as to whey they provided the 1-500 number to use -- and then it didn't work due to the call volume.
I paid my Jan bill on time since they had not taken over yet, but I urge everyone out there NOT to pay their February Fairpoint bill. I will not. --Roger | |
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| | Free e-mail not always the best thing My FP e-mail cutover is horrendous and will be switching to Comcast ASAP. I've seen the endorsements for Gmail, Yahoo, etc, but I've used them in the past and find in no time, they're full of spam.
So I have sift thru all of the crap, and hope I don't accidentally delete something important. I've had ISP e-mail with Comcast (a few years ago) and Verizon, and both did a good job sparing me the garbage in my Inbox. | |
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