  RallyBah HumbugPremium
join:2000-10-27
Astoria, NY | I hope this helps them. They need to clean house, clear out useless salaries/perks etc.. And focus to delivering customers with the possible services they can provide.
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Would you ever allow me to study the phislophy of your spirit.Masiela Luasha> | |
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 | | | Re: I hope this helps them. And maybe end up selling out in the end.
Adelphia said the same thing that it wouldn't affect customers but in the end the court can only do so much. | |
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 ApophisJaffa KreePremium
join:2001-12-27
Holmen, WI | Fiber Customers? As a fiber customer in wisconsin, Im now concerned that when Charter decides to file bankruptcy against the people they owe money too, that they wont up and decide to just cut their network connection from the major backbones of the internet.
I know this sounds major but if someone file bankruptcy against me and I had control of their network, I cut the fiber connections in a heart beat.
Why should the people who did work for Charter and not got paid be screwed? | |
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| Jazzemt
join:2009-02-12
Granite City, IL | Re: Fiber Customers? You cannot just cut the fiber if they file chapter 11. They are protected from retaliation from the debtors. More than likely the debtors are loans and bonds not the providers of the backbones. Most providers will not let someone go that far in arrears before disconnection. | |
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| | | I would say you have nothing to worry about. The media is going to jump all over this. Charter may be in debt, but they have strategic debt strategies that keep them with a good operating cash flow. They will not go under any time soon. And if for some reason that were to happen, your service would not be interrupted. Theyre are laws in place that protect that from happening. They provide 911 phone service and life line connections for hospitals, etc. Your services are protected by law, and someone would be maintaining your connections. Communication companies may go under, but services will not get shut down. | |
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Qixotl
join:2002-02-08
New Milford, CT
1 edit | Hmm, cash on hand? quote:
Company has $800 Million in Cash and Cash Equivalents
If they really do have $800 million in cash right now, I can now somewhat understand how they are affording to turn on SDV on my area's system in the coming days. Still, that cash will run out very fast if they want to keep up with the Joneses unless they find a way to reduce their costs substantially. | |
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| tthnow
join:2006-06-07
Oakland, CA | Re: Hmm, cash on hand? Damn I really like Charters internet service. Does this mean we still be having caps? | |
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|  jsz0Premium
join:2008-01-23
Jewett City, CT | SDV is relatively cheap compared to the other alternatives to add capacity. | |
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|  uther
join:2001-12-04
Saint Louis, MO | Re: file already! The St. Charles part of Charter's phone service is AT&T's CBR-based phone service. The rest of St. Louis is using Charter's VoIP service.
Only reason why I know this is because I used to work there doing tech support for their phone service.
The reason why I quit Charter is because of their lack of ethics on how to treat customers. They'd rather force customers to buy more products instead of actually fixing their problems.
For example, I've seen many a customer go without dialtone for a week. Having no dialtone on any phone service for more than 24 hours is an FCC violation. I'm surprised the FCC hasn't stepped in and completely buried Charter in citations/fees/penalties/etc for all the customers they've screwed over.
Charter's techs are forced to follow a script called "S2S" or "Service 2 Sales" for their tech support personnel. You can be the best tech in the world working there, but if you don't sell anything, you're considered worthless in their eyes and they'll fire you without blinking. | |
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 BF69Premium
join:2004-07-28
Camden, TN | 5.5 million customers? A year ago it was closer to 7 million. Wonder how much further it will fall with these new caps. | |
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| | | Re: 5.5 million customers? said by BF69:A year ago it was closer to 7 million. Wonder how much further it will fall with these new caps. Considering the new caps policy will impact less than one tenth of one percent of their customers (if that), I'd say not too many. They may lose a few of the hardcore users, that's about it. You act as if all 6 million of their customers visit this site, when if fact its probably closer to a couple hundred. I'm sure the news of "bankruptcy" will cause them to scare away more customers than caps. | |
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 hdmanFlt RiderPremium
join:2003-11-25
Appleton, WI
 ·Cellcom Wireless
| Goodbye Charter!! Charter,
you never gave me a chance to be a customer. You ran cables just short of me and all of my neighbors. To get that far, you had to run cable past empty fields. Then you STOPPED....servicing nobody!
I sure hope the next guys who buy your local network understand the concept of SELLING service to pay for build-outs, instead of useless build-outs to ZERO customers.
I truly believe that in this case, you got what you deserved.
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The proper way to break in a Harley: Grab a fist full of throttle, and ride it like you stole it!!! | |
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| | | Re: Goodbye Charter!! They may have run cable past your empty fields, but it was more than likely fiber or trunk hard line to feed service to a different area. It is a "HUGE" cost to install service to a small community with a few houses that are "possible" customers and would take years for them to get any profit from that. Theyre are a lot of things to consider that you are not aware of such as permitting and legal issues that they would have to get through a lot of red tape to service those few houses you are talking about. So just because the lines passed your fields, does not mean that they were able to service you. Companies often have to take certain routes to bring new services into cities and those routes are determined by local governments, not Charter. | |
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| | An example for all businesses This is an example of what bad management at the top can cause. They were one of the last cable companies to start upgrading their network. But hey, they got their profit for those quarters. Trying to squeeze every penny out of the old network before they were forced to upgrade. At least AT&T has wireless to offset their slowrolling.
I think Suddenlink isn't too far behind Charter. | |
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| | | Re: An example for all businesses Charter hasnt been profitable since they went public back in 98 I think.
Not that I am defending them in anyway, just pointing out the facts. | |
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| | | | Re: An example for all businesses ...and you can bet the CEOs already took their bonuses. | |
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| | | zed260Premium
join:2007-09-30
Cleveland, TN
kudos:1 | Re: An example for all businesses yep they did but if they dont stay with company they lose it | |
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| |  xyz
@cgocable.net | how can these corporations continue to operate and build up billions in debt, and still for years operate as if they were profitable | |
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| | |  jester121Premium
join:2003-08-09
Lake Zurich, IL | Re: An example for all businesses You'd think they were the federal government or something. | |
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| | | | said by Skippy25:Charter hasnt been profitable since they went public back in 98 I think. Not that I am defending them in anyway, just pointing out the facts. Hard to turn a profit when it all goes to interest, take away the interest and they acctually perform well, and would make a profit! | |
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| | Let them go! I hope they go out of business since they couldn't run their operation efficently. Don't want to see the federal government bail them out along with the banks, car companies and mortgage brokers. | |
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 exocet_cmBuckle up, it's the lawPremium
join:2003-03-23
New Orleans, LA
kudos:2 | Negative ""We are committed to continuing to provide our 5.5 million customers with quality cable, Internet and phone service..."
Quality? That is WAY overstating it... | |
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thumbs down from:
exocet_cm 
| Re: Negative said by exocet_cm:""We are committed to continuing to provide our 5.5 million customers with quality cable, Internet and phone service..." Quality? That is WAY overstating it... Quality in your post is lacking. Way to add nothing to the converstaion. | |
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| | exocet_cmBuckle up, it's the lawPremium
join:2003-03-23
New Orleans, LA
kudos:2 | Re: Negative said by getalifebro :said by exocet_cm:""We are committed to continuing to provide our 5.5 million customers with quality cable, Internet and phone service..." Quality? That is WAY overstating it... Quality in your post is lacking. Way to add nothing to the converstaion. And you added substance with what?
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"I have measured out my life with coffee spoons..." - T.S Eliot
Check Out the Tech Bench »johndball.blaize.net/index.php/tech-bench/
Ma blog: »www.johndball.com | |
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 ShadowMastrMaster Of All Shadows
join:2001-09-01
Fort Pierce, FL | More consolidation on the way Guess that means someone else will have to buy those customers, and try to service them better?? Giving us 1 less choice, and reducing competition.
Oh, and since no one else said anything about it, guess I'll bring it up. In the headline it says "Will reduce $23 billion in debt down to $8 billion" and the article states: "reducing the company's $23 billion debt load by around $8 billion."
Which is it? A little difference there.....
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Follow Your Bliss -- Joseph Cambell
I reject your Reality and substitute my own! -- Adam Savage, Mythbuster | |
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| zed260Premium
join:2007-09-30
Cleveland, TN
kudos:1 Reviews:
 ·Charter
1 edit | Re: More consolidation on the way its the second
and as far as competation goes it wont efect it one bit since most areas only have one cable company and if lets say comcast buys out all of charter there not any area where comcast and charter competes head to head so practicly no effect there | |
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| | Good Ridance I can't stand this company. I am bound to their services and they make me want to pull my hair out. who honestly wants to pay 59.99 a month for 768K download? | |
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| Reviews:
·Charter
| Re: Good Ridance said by SSKYE :
I can't stand this company. I am bound to their services and they make me want to pull my hair out. who honestly wants to pay 59.99 a month for 768K download?
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Someone who has dialup. | |
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| | | | Re: Good Ridance I'm going back to dial up. I'd rather wait, than pay $60 a month to Charter. | |
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| | | | | Re: Good Ridance said by Mach343 :
I'm going back to dial up. I'd rather wait, than pay $60 a month to Charter.
Yah that is a reasonable thing to do, part time job could pay for it. | |
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| | unlikely to disappear completely A lot of people seem to be under the impression that Chapter 11 bankruptcy protection means that Charter is shutting its doors and will sell off everything to Comcast and/or Time Warner. Chapter 11 allows a company time to reorganize debt and negotiate with bondholders in order to balance debt-income ratio and gain cash for day-to-day running of operations. Sure, it's possible, but unlikely. TWA went in and out of Chapter 11 twice, and after that it took 5 years before being bought by American Airlines.
If anything, I think this will help the company. It will give it more cash to invest in upgrades like more reliable internet and more TV channels. Unfortunatly I can see potential lay-offs, especially for non-technical employees and those that don't directly make money for the company, such as quality auditers, some mid-level management, HR/Administrative etc. | |
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| | i wish they would sell or close down i have had charter since they took over my cable company back in 2000. i use to have Marcus cable. i never had any issues with my cable until Charter took over. Once they did, the service declined and the customer support went down south. Plus at times i would get double billed, which would happen at-least 3 or 4 times a year. To be honest i hope they get shut down or go out of business. | |
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| | | Re: i wish they would sell or close down If Charter sells our accounts to another company can we still use our exisiting cable boxes and modems or they will have to change the cable boxes if our accounts are sold to another cable company I really liked Charter's service the csr always helping me when I needed a question answered or if I had a question about my bill and sending a tech to my home to setup service. What about my package with charter will the price go back up | |
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| | Which is it? Come on Karl, In January your reported 21 billion, and now 23 billion? Which is it? | |
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| | | Re: Which is it? $21 billion. That's my error, now corrected. | |
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| | zed260Premium
join:2007-09-30
Cleveland, TN
kudos:1 | Re: Which is it? good thing karl is not an accountent might have a couple of billion go missing | |
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 Killa200Premium
join:2005-12-02
Southeast TN | Hmm... Hopefully they pull through this. They technically are the ONLY company in my area that can provide a fiber backbone to my upcoming ISP venture at any affordable rate.... | |
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Reviews:
 ·AT&T Southeast
| Maybe comcast will come to our area instead. We keep getting mailings in our postal mail box from Comcast. When I call to say, "Hey, sign me up. Charter sucks," they tell me I'm not in their area. Go figure why we keep getting flyers posted directly to my name at our street address.
The most basic tv lineup is a joke. Stations keep disappearing. Every year they make us pay more for less.
I'd jump ship in a minute if there were another option available. DSL is only available at 1500/256 in our neighborhood. | |
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 DavidI have a son- d3Premium,VIP
join:2002-05-30
Granite City, IL
kudos:68 | 21bill vs.8bill not a bad tradeoff. | |
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|  IgnitePremium,VIP
join:2004-03-18
UK | Re: 21bill vs.8bill said by David:not a bad tradeoff. Dunno giving up the entire company to reduce debt from 21bn to a mere 13bn is scary. Shows how utterly shafted the company was if a full debt-equity swap barely takes 1/3rd off the entire debt burden.
Be interesting to see how much they think this'll remove from the interest payments and if they'll carry on bleeding red ink just slightly more slowly temporarily while the debt and in turn interest payments accumulate again. | |
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| | It's About Time! I worked at a cable company purchased by Charter a few years ago. I left almost immediately after they took over, as did a number of other long-term managers, because of their unacceptable business practices. You may remember that former Eastern region senior vice president David McCall was indicted on one count of conspiracy to commit wire fraud and eight counts of wire fraud. McCall pleaded guilty to one count of conspiracy to commit wire fraud in July 2003. He was followed by former chief operating officer David Barford, who pleaded guilty to the same charge. Based on my experience, it appeared they took the fall for the guys above them. Ethical shortcomings, bad management, horrible treatment of employees and worse treatment of customers. How do they even manage to stay in business? Maybe the bankruptcy judge will be able to skim most of the scum off the top of the executive pool. | |
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| | We hate to say we told ya so, Charter... But... we told you so.
Signed,
The Entire Former Vancouver/NW KMA Tier 2 HSI Support Team
Now gainfully employed elsewhere since 2005 | |
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