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story category AT&T Faces SXSW Bandwidth Woes
Responds to complaints by beefing up Austin 3G Networks
(old news - 09:34AM Monday Mar 16 2009)
tags: business · wireless · bandwidth · networking
According to the Los Angeles Times, the South By Southwest music festival in Austin was so inundated with iPhone users, AT&T struggled to keep the network operational. Multiple people were complaining via Twitter and elsewhere for much of the weekend that they couldn't even make calls. By Sunday night AT&T was telling any media outlet that would listen that they were ramping up capacity in Austin. Most of the complaints about the AT&T network problems came from users connected to the surprisingly robust SXSW Wi-Fi network. Recent data indicates that about 42% of iPhone data is sent by WI-Fi.

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  5. AT&T Slingbox 3G Fine Print Returns...
  6. New Docs Show FCC Glossed Over BPL Flaws
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  8. Breakdown of 3G Network Speeds, Reliability
Forums » AT&T Faces SXSW Bandwidth Woes
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beaups

join:2003-08-11
Hilliard, OH

Doesn't Surprise Me

ATT is bad for whatever reason at handling large groups of people. Every OSU football game I go to I get 100% signal strength yet cannot access data EVER. I wonder if they shut data off at those towers during games to leave bandwidth open for voice/text. When I do large conventions in Vegas, same problem.

Simba7

join:2003-03-24
Billings, MT

Re: Doesn't Surprise Me

Sounds like you're paying for data service, but not getting it.

I'd chew some AT&T ass on that one. If I pay for services, I'd better damn well get them.

MrMaster
What If
Premium
join:2000-12-16
Austin, TX
clubs:
·RoadRunner Cable


1 edit
said by beaups See Profile :

ATT is bad for whatever reason at handling large groups of people. Every OSU football game I go to I get 100% signal strength yet cannot access data EVER. I wonder if they shut data off at those towers during games to leave bandwidth open for voice/text. When I do large conventions in Vegas, same problem.
Same problems in Austin when you have ACL fest. No data. I only have EDGE and getting data is not a guarantee for me even when there is no huge event.

And switching isn't something I want to do cause then I'd have to buy more minutes. Too many people with AT&T.
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications


1 edit
That's your opinion. However I live in D.C. and even when 4 million flooded the City for the inauguration there were no interruptions in service. AT&T worked fine.

All of the carriers are good in some areas and bad in others. You cannot expect the carriers which are struggling financially to spend lots of money on temporary events.

So get over it and realize that cell phones are a "nicety" but not an "necessity".

Have you ever tried using your Sprint or Verizon phone in a third world country? Oh wait, you usually can't because most of the world uses UTMS not CDMA.
beaups

join:2003-08-11
Hilliard, OH

Re: Doesn't Surprise Me

I posted no "opinion" in my post. Fact is, at OSU football games att data doesn't work. At all. I am not complaining or even suggesting that I have a problem with it....nor did I state anything about it being a "necessity". I was merely providing an observation.

What exactly does my experience at football games have to do with a 3rd world country?
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications

Re: Doesn't Surprise Me

actually you did say:

ATT is bad for whatever reason at handling large groups of people.

That is an opinion just like I when I say that all of the carriers are bad in some areas and good in others.

AT&T should not be singled out here. The technology of cell phones and the lack of funding to correctly deploy it to get around its limitations are the real culprits.

MrMaster
What If
Premium
join:2000-12-16
Austin, TX
clubs:
·RoadRunner Cable

said by dcdeadbeat See Profile :

That's your opinion. However I live in D.C. and even when 4 million flooded the City for the inauguration there were no interruptions in service. AT&T worked fine.

All of the carriers are good in some areas and bad in others. You cannot expect the carriers which are struggling financially to spend lots of money on temporary events.

So get over it and realize that cell phones are a "nicety" but not an "necessity".

Have you ever tried using your Sprint or Verizon phone in a third world country? Oh wait, you usually can't because most of the world uses UTMS not CDMA.
What planet do you live on? AT&T has billions to spend. Are you even in the right thread?

Cell phones are more reliable than landlines in most 3rd world countries.

AT&T is not CDMA

We are talking data here, some of us who are paying $39.99 a month for so we damn well better have a working service.

Austin specifically, has had data issues for as long as I lived here (2.5 years) but AT&T has better coverage than Verizon for me, especially in the Hill Country.
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications


3 edits

Re: Doesn't Surprise Me

said by MrMaster See Profile :

What planet do you live on?
Is there another one to live on?

said by MrMaster See Profile :

AT&T has billions to spend. Are you even in the right thread?
AT&T does not have billions to spend on network upgrades. Please research their financial records before making such as statement. I did.

And yes I am in the right thread.

said by MrMaster See Profile :


Cell phones are more reliable than landlines in most 3rd world countries.
That's not entirely accurate since the cellphones actually work by interfacing with the PSTN. If the PSTN is unreliable in third world countries, then the cell phones are also going to be unreliable. Unless you are suggesting that AT&T runs private networks to all third world countries and then backhauls the traffic back to the US so it can send it back to its origination. That would be horribly inefficient and simply not the way it is done.

said by MrMaster See Profile :

AT&T is not CDMA
That is correct. I never said AT&T is CDMA. They use UTMS for voice and HSPA for data. When neither is available, it falls back to GSM or roams on another GSM carrier.

Sprint and Verizon user CDMA for voice and EVDO for data. And a very small number of their phones will actually have a secondary radio inside them that can access GSM and UTMS networks.

said by MrMaster See Profile :

We are talking data here, some of us who are paying $39.99 a month for so we damn well better have a working service.
Actually we are talking about both, depending upon the network since AT&T can actually send Voice and DATA GSM/UTMS/HSPA unlike it's competitors which cannot do simultaneous voice and data over their networks. Sprint and Verizon use CDMA for voice and 1xRTT/EVDO for data. But they cannot send both voice and data at the same time due to the technology of CDMA.

said by MrMaster See Profile :

Austin specifically, has had data issues for as long as I lived here (2.5 years) but AT&T has better coverage than Verizon for me, especially in the Hill Country.
I have actually found my Verizon card to work better in Austin than my AT&T phone or card. However, Sprint beats them both in that particular area since they seem to roam better with some of the rural and private carriers (such as the oil companies).

I am not advocating any single carrier. Just do your research and find the one that works the best in your area most of the time.

And let's all stop believing that cell phones are perfect. All wireless technologies have weaknesses. That's why backbone connections are (can we all say it together) WIRED.

rec9140
Provoice just DO it

join:2003-07-29
Mulberry, FL

said by dcdeadbeat See Profile :
Oh wait, you usually can't because most of the world uses UTMS not CDMA.

Can't use CDMA phones, but guess what....

UMTS is W-CDMA.
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications

Re: Doesn't Surprise Me

said by rec9140 See Profile :

said by dcdeadbeat See Profile :
Oh wait, you usually can't because most of the world uses UTMS not CDMA.

Can't use CDMA phones, but guess what....

UMTS is W-CDMA.
UTMS is W-CDMA. But CDMA by itself usually references CDMA2000.

Current wireless technologies:

W-CDMA: GSM/UTMS/HSPDA/HSPA/LTE (all same family)
CDMA2000: 1xRTT/CDMA/EVDO/UMB (all same family)
WiMax (only currently used by Clear)

1. CDMA2000 is not compatible with UTMS networks.
2. Verizon will be using LTE instead of UMB in the future to become compatible with its parent company Vodaphone which uses UTMS based systems (as does most rest of the world)
3. Sprint was using GSM in some cities but switched to CDMA and iDen (Nextel). Currently planning on using a combo of CDMA200, WiMax, and LTE in the future.

iLive4Apple
Hybrid power
Premium
join:2006-07-13
Helena, AL

Re: Doesn't Surprise Me

Most of the world does not use UMTS. They use GSM, which is a 2G tech... UMTS is a 3G
keyboard5684

join:2001-08-01
Youngsville, PA
·Teliax VOIP
·WestPAnet Inc.
·WestPAnet Inc. CA..

said by dcdeadbeat See Profile :

So get over it and realize that cell phones are a "nicety" but not an "necessity".

Have you ever tried using your Sprint or Verizon phone in a third world country? Oh wait, you usually can't because most of the world uses UTMS not CDMA.
I agree that cell phones are not always going to work, but they should be able to at least make phone calls. These companies are big enough to have temporary measures in place when large events occur. I have been to many games and large events with my SPRINT phone and it has been fine, even data (had to really express that I use SPRINT since you really seem to be stuck on ATT).

My cell phone worked fine in all kinds of countries from South America to Europe. Roaming however on many occasions.

As far as third world countries, all carriers are the same and it depends on the phone. My connected fine while others did not. ATT users had trouble and had to buy or rent a phone while mine worked fine (for about $1.00 a minute).

So, to be childish.... oh wait, lets compare how many "Can you hear me now" tests we each have done, you with ATT and me with Sprint and list all the countries we have done them in???
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications


1 edit

Re: Doesn't Surprise Me

said by keyboard5684 See Profile :

So, to be childish.... oh wait, lets compare how many "Can you hear me now" tests we each have done, you with ATT and me with Sprint and list all the countries we have done them in???


I have only been to 37 countries. So my list would not be exhaustive. However when I go I don't ever take my Sprint or Verizon wireless cards or phones. I only take my AT&T ones since it is likely that I will be able to find a UTMS carrier in one of them that AT&T will roam on.

And if I can't find a roaming partner, I will just remove my SIM card and buy one for a local carrier.

You can't do that with CDMA2000 carriers since the technology doesn't allow for SIM cards.
keyboard5684

join:2001-08-01
Youngsville, PA
·Teliax VOIP
·WestPAnet Inc.
·WestPAnet Inc. CA..


1 edit

Re: Doesn't Surprise Me

Does ATT not lock there phones? Putting another carrier SIM card in does not sound like it would work, but maybe. I will admit I carried an old T-Mobile phone so I could use, if need be, another carrier SIM but it was never needed. The price came out to be the same and your phone number was different, so inbound calls were pointless.

I guess it has never been a problem with me. Even in places where ONLY GSM cellular calls can be made, I have no trouble... based on the phone model.

And I take it you are talking about data? Or Both? I am talking about making a phone call.
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications

Re: Doesn't Surprise Me

said by keyboard5684 See Profile :

Does ATT not lock there phones? Putting another carrier SIM card in does not sound like it would work, but maybe. I will admit I carried an old T-Mobile phone so I could use, if need be, another carrier SIM but it was never needed. The price came out to be the same and your phone number was different, so inbound calls were pointless.

I guess it has never been a problem with me. Even in places where ONLY GSM cellular calls can be made, I have no trouble... based on the phone model.

And I take it you are talking about data? Or Both? I am talking about making a phone call.
AT&T does lock its phone. But I have never had a problem getting their support to send me the unlock code for phones and data cards.

And on UTMS it does not matter whether it is voice or data as both travel on the same system. UMTS can do simultaneous voice and data.

iLive4Apple
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Re: Doesn't Surprise Me

said by dcdeadbeat See Profile :

said by keyboard5684 See Profile :

Does ATT not lock there phones? Putting another carrier SIM card in does not sound like it would work, but maybe. I will admit I carried an old T-Mobile phone so I could use, if need be, another carrier SIM but it was never needed. The price came out to be the same and your phone number was different, so inbound calls were pointless.

I guess it has never been a problem with me. Even in places where ONLY GSM cellular calls can be made, I have no trouble... based on the phone model.

And I take it you are talking about data? Or Both? I am talking about making a phone call.
AT&T does lock its phone. But I have never had a problem getting their support to send me the unlock code for phones and data cards.

And on UTMS it does not matter whether it is voice or data as both travel on the same system. UMTS can do simultaneous voice and data.
But AT&T's network is not mostly UMTS and neither is most of the world. Most of the World is still on GSM. And CDMA EVDO Rev. A and B have the potential to do voice and data at the same time and SPRINT"S NEW PALM PRE CDMA PHONE will do simultaneous voice and data with a new thing called SV-DV

kamm

join:2001-02-14
Brooklyn, NY
·T-Mobile US


4 edits
said by dcdeadbeat See Profile :

said by keyboard5684 See Profile :

So, to be childish.... oh wait, lets compare how many "Can you hear me now" tests we each have done, you with ATT and me with Sprint and list all the countries we have done them in???


I have only been to 37 countries. So my list would not be exhaustive. However when I go I don't ever take my Sprint or Verizon wireless cards or phones. I only take my AT&T ones since it is likely that I will be able to find a UTMS carrier in one of them that AT&T will roam on.

And if I can't find a roaming partner, I will just remove my SIM card and buy one for a local carrier.

You can't do that with CDMA2000 carriers since the technology doesn't allow for SIM cards.
Utter nonsense - it's the phone, not the "CDMA2000 carrier" or the "technology".

FYI both Sprint and Verizon offered hybrid phones years ago (made by Motorola, Samsung etc.) already and now you can even get PDA phones like that (eg Storm) with all the bells and whistles including 3G/HSDPA/EVDO, touchscreen up to VGA etc.

--
said by bicker See Profile :

Waaaa waaaa waaaa. You just want what you want and don't care to factor in what is right or true. Your perspectives are un-American, and deserve far more ridicule than I'm prepared to pile on them.
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications

Re: Doesn't Surprise Me

Read the CDMA2000 specs. They do not allow for sim cards. Therefore if your current carrier does not have a roaming agreement with an international carrier (and the carrier is using CDMA2000 and not UMTS) then you are out of luck.

Starting with GSM and kept in the specs for each generation, sim cards have allowed phones to be used with different carriers. And in some countries it is required. So if you purchase a phone from one carrier and it does not work, you can then just purchase a sim card from another carrier, insert it and start chatting away.

I will agree that some phones have better radios than other phones. But CDMA2000 is far less efficient than UTMS in terms of its ability to handle many connections.

But both technologies are limited entirely by which frequencies each carrier uses and the geographic layout.

And in this case, does anyone know if AT&T has switched Austin to 850 instead of the 1900 frequency? The 850 frequency has better penetration but AT&T has not switched all of its network to using this frequency.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: Doesn't Surprise Me

More likely that AT&T didn't deploy 'enough' spectrum on 3G.
Many areas (Los Angeles was one) that had issues with capacity when AT&T launched a single 1900MHz carrier channel on UMTS even if I had good signal and was standing next to an AT&T cell site (yes, I know where they are).
I suspect that is the issue in Austin as well. Others have posted about this issue on Howard Forums AT&T 3G .

Part of the 'issue' with UMTS is that both voice and data run over the same spectrum. I.E. a single 5MHz carrier channel has to provide both voice and data for 3G users. CDMA2000 runs voice on 1x and data on either EVDO or 1x.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

I have AT&T (HTC Tilt), Sprint (Treo 800w and Blackberry 7100i).

In SoCal, Sprint and AT&T are roughly the same in the city, with possible better coverage outdoors on Sprint, indoors on AT&T. The Blackberry 7100i on Sprint's iDEN is not bad either.

In northern Michigan, Sprint is roaming and my 7100i is a paperweight/brick. Tilt works.

In northern Ontario/Canada, I haven't had a chance to use Treo800w, but Sprint 7100i is useless on iDEN.

kamm

join:2001-02-14
Brooklyn, NY
·T-Mobile US

said by dcdeadbeat See Profile :

You cannot expect the carriers which are struggling financially to spend lots of money on temporary events.

So get over it and realize that cell phones are a "nicety" but not an "necessity".

Have you ever tried using your Sprint or Verizon phone in a third world country? Oh wait, you usually can't because most of the world uses UTMS not CDMA.

AT&T should not be singled out here. The technology of cell phones and the lack of funding to correctly deploy it to get around its limitations are the real culprits.
Jesus, what a LOAD OF BS.

AT&T has BILLIONS to spend - it's just a greedy MF corp that does NOT want to spend anything beyond necessary, rather take it out as a profit.

Secondly they sell their services as RELIABLE and for MONEY - nobody should take it as a "nicety", that'd be downright idiotic when you PAY for it.

Lastly you can use your Crackberry Storm with SIM cards because it's a hybrid GSM/CDMA phone, moreover if you ask for it you can get at least a SIM card for traveling.
--
[BQUOTE=[user=bicker]]Waaaa waaaa waaaa. You just want what you want and don't care to factor in what is right or true. Your perspectives are un-American, and deserve far more ridicule than I'm prepared to pile on them.
[/BQUOTE]
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications

Re: Doesn't Surprise Me

said by kamm See Profile :

said by dcdeadbeat See Profile :

You cannot expect the carriers which are struggling financially to spend lots of money on temporary events.

So get over it and realize that cell phones are a "nicety" but not an "necessity".

Have you ever tried using your Sprint or Verizon phone in a third world country? Oh wait, you usually can't because most of the world uses UTMS not CDMA.

AT&T should not be singled out here. The technology of cell phones and the lack of funding to correctly deploy it to get around its limitations are the real culprits.
Jesus, what a LOAD OF BS.

AT&T has BILLIONS to spend - it's just a greedy MF corp that does NOT want to spend anything beyond necessary, rather take it out as a profit.

Secondly they sell their services as RELIABLE and for MONEY - nobody should take it as a "nicety", that'd be downright idiotic when you PAY for it.

Lastly you can use your Crackberry Storm with SIM cards because it's a hybrid GSM/CDMA phone, moreover if you ask for it you can get at least a SIM card for traveling.
You should read your Terms of Service and Service Level Agreement. Also recommend you read AT&Ts financial report because they don't have billions for network upgrades for their wireless division.

The Storm is a hybrid phone that will work in other countries. But what about all the other non-hybrid phones that Verizon and Sprint sell? Out of luck?

iLive4Apple
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Helena, AL

Re: Doesn't Surprise Me

What about the many phones that are GSM but are only dual band and not quad band GSM?

N3OGH
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Philly burbs
·Verizon FIOS
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said by dcdeadbeat See Profile :

Have you ever tried using your Sprint or Verizon phone in a third world country? Oh wait, you usually can't because most of the world uses UTMS not CDMA.
A few points, and then I'll leave.

1: Many people have ditched land lines for cell phones only, making them more of a necessity

2: I tend not to vacation in 3rd world countries (I'm fickle, I guess), and Verizon does sell some phones that work on GSM networks (I happen to have one).

3: While no official estimate exists, the generally accepted attendance number for the Obama inauguration is approx 1.8 Million people.

While it's a record number, it's a far cry from 4 million.

Sorry
--
Petty people are disproportionably corrupted by petty power…
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications

Re: Doesn't Surprise Me

1. Yes but you leave out the fact that many people are ditching landlines not for just cellular but a combination of cellular and VOIP/Digital Voice/Skype, etc.

I myself tried using cell phone only and found I missed the sound quality that a landline (or VOIP) could provide. So I use my cell only when I am away from my home or business.

2. Yes they sell some hybrid phones. But most of their phones are CDMA only.

3. So what about the people that live and work in D.C.? I know we are not a state, but we still use our cell phones.

In the actual Mall there was only 1.8 million. But that only accounted for a fraction of the people in the District at that time. And guess what? No interruptions with any of the carriers I use (Sprint, Verizon, and AT&T).

Eat Me

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Sussex, NJ
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said by dcdeadbeat See Profile :

Have you ever tried using your Sprint or Verizon phone in a third world country? Oh wait, you usually can't because most of the world uses UTMS not CDMA.
I've found that using a US GSM phone in a foreign country to be impractical because you pay through the nose in roaming charges and you can't just pop a local SIM in there.

So what I ended up doing was getting a prepaid phone from the country I went to.
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications

Re: Doesn't Surprise Me

You can if it is unlocked. Chances are that if you email or call your carrier's support they will give you the unlock code. Just make sure to tell them that you are traveling internationally and do not want to use roaming but want to use a local carrier.

Then you can use a sim card from a local carrier.
Lepriapus

join:2002-02-01
Atlanta, GA
Depends. For me, my cell is a very much needed, since I do not have a land line.

techbug518

@taconic.net

well your att phone may have worked at the inauguration but i was with a school group with thirty teachers and we couldnt get ahold of any of the teachers with att and they couldnt even text us. basically their phone was a paperweight that could snap pictures. luckily some of us had verizon and could get through to other verizon teachers and students.

well i dont expect to use my cell phone in another country, especially a third world one. i spend 95% of my time in the U.S. so if it works here then its good with me. also, who wants to pay roaming rates for text, voice and data? not me thanks. and for those business travelers verzion has GSM capable blackberries.

GSM isn't the answer to the worlds cell problems. its actually a standard that was built off of CDMA. i think CDMA is much better here because it's never failed me. GSM was a total failure on AT&T and T-Mobile. both networks were slow, had many errors, and were not at all reliable. Sprint and Verizon have the most coverage, fastest data speeds and best reliability.

in a few years verizon will be rolling out LTE which is part of the GSM family. so we'll see how that changes things.
jjeffeory

join:2002-12-04
USA
Oh yes... Because at$t is struggling financially... people should just "get over it".

jccom145

@comcast.net

Re: Doesn't Surprise Me

said by jjeffeory See Profile :

Oh yes... Because at$t is struggling financially... people should just "get over it".
Yes give them a stimulus bailout package. The telcos deserve it more than the auto industry. I use my cell phone all day long and haven't even turned my car on in weeks.

Matt
Take me down to the paradise city
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Jamestown, NC
·North State Commun..


Full Coverage? Doesn't Seem Like It.
said by dcdeadbeat See Profile :

That's your opinion. However I live in D.C. and even when 4 million flooded the City for the inauguration there were no interruptions in service. AT&T worked fine.
You live in DC? Interesting ... AT&T wouldn't overbuild to make sure their paid members of the governement have excellent service so when Joe from Oklahoma complains about service they can say, "What problems? It works great for you doesn't it Senator?"

(Also, see broadband deployment gaps.)

As an aside, I live in North Carolina (right where the pin is) and I have 5 bars of 3G on my iPhone, yet I drop calls left and right ... even to other AT&T customers. I've also had hours where neither AT&T phone in my house could make nor receive a call. Even swapping the SIM into an old LG phone that I use sometimes didn't work.

I have had AT&T for 3 months or so and had (at least) 10 or more dropped calls, whereas my previous 6 years of service with Nextel, then Sprint, and finally Verizon were spotless.

pnh102
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Mount Airy, MD
·Comcast

said by dcdeadbeat See Profile :

That's your opinion. However I live in D.C. and even when 4 million flooded the City for the inauguration there were no interruptions in service. AT&T worked fine.
Agreed 100%. AT&T actually improved overall signal strength and spread 3G coverage all over Maryland as well.
--
Blagojevich / Madoff 2012!

atxman

@cebridge.net
I have usually had decent results with my iphone around the UT campus. I have noticed that I can rarely send/recieve calls or texts at a longhorn football game. I guess the network can not handle such a densely populated area.
b10010011
Whats a Posting tag?

join:2004-09-07
Bellingham, WA

Why is everyone so supprised?

It is standard practice in the wireless industry to over sell your capacity. ISP's have been doing this for decades.

Insider

@buckeyecom.net

Re: Why is everyone so supprised?

said by b10010011 See Profile :

It is standard practice in the wireless industry to over sell your capacity. ISP's have been doing this for decades.
Everyone oversells access in the telecom industry. Any circuit that passes through a CO / RT / whatever is subject to overload. There is no such thing as guaranteed bandwidth, no matter what any advertisements would have you believe.

- Tate
b10010011
Whats a Posting tag?

join:2004-09-07
Bellingham, WA

Re: Why is everyone so supprised?

said by Insider :

Everyone oversells access in the telecom industry.
Exactly my point, that's why I am never supprised by thease articles about telco's facing bandwidth woes.

digiblur
Got Sipura?
Premium
join:2002-06-03
Louisiana

See this all the time

I was always told this was an issue with the way GSM works with large groups in one area.

I know I've let people borrow my Sprint phone several times during large population events. Their AT&T phone wouldn't dial out at all. Mine was a little delayed in connecting than normal by a few seconds but it worked just fine every time.
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Transmaster
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join:2001-06-20
Cheyenne, WY
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2 edits

Re: See this all the time

It is for reasons like this that in an emergency for wireless communications the Hamradio operator with a 2 meter Handy Talky can be depended on to get a message through. No there is no twittering on a iPhone but at least the traffic gets through. Back in the mobile phone days, this is before cell phones, Bell Telephone built their systems with what one friend of mine who used to service this network called obscene amounts of backup. The Bell system built it to be as close to the reliability of their POTS as possible with wireless communication as it was done in those days. Now with Cell phones, cut throat competition, and little in the way of Government standards of performance a cell system only needs to work when things are mostly normal for everything else the Telcos have found it cheaper to make up excuses.
--
I am quite sure now that often, very often, in matters concerning religion and politics a man's reasoning powers are not above the monkey's.
- Mark Twain in Eruption

tiger72
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·RoadRunner Cable

said by digiblur See Profile :

I was always told this was an issue with the way GSM works with large groups in one area.

I know I've let people borrow my Sprint phone several times during large population events. Their AT&T phone wouldn't dial out at all. Mine was a little delayed in connecting than normal by a few seconds but it worked just fine every time.
has nothing to do with GSM. Has everything to do with cheap networking.
--
"What makes us omniscient? Have we a record of omniscience? ...If we can't persuade nations with comparable values of the merit of our cause, we'd better reexamine our reasoning."
-United States Secretary of Defense (1961-1968) Robert S. McNamara

kamm

join:2001-02-14
Brooklyn, NY
·T-Mobile US


1 edit

Re: See this all the time

Exactly. I'm originated from Europe and it's a fairly common practice to deploy mobile relay stations for bigger festivals (island Festival f.e.) which works perfectly fine.
GSM scales VERY WELL, in fact - it's just AT&T being a greedy PoS cheap corp, that's all.
--
said by bicker See Profile :

Waaaa waaaa waaaa. You just want what you want and don't care to factor in what is right or true. Your perspectives are un-American, and deserve far more ridicule than I'm prepared to pile on them.

powerspec88
Premium
join:2007-03-11
Harrisonville, MO
·Sprint Mobile Broa..
·AT&T Yahoo

KC Auto Show last weekend.

AT&T's 3G was cutting in and out, and when i did have 3G, uploading pics to twitpic took about 30sec to a 1min. And this was downtown Kansas City!

Should of brought my Sprint EV-DO card and laptop, would of been much faster.
--
»twitter.com/powerspec | »netisinc.com | »kcmogaming.net/speedtest
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications

Re: KC Auto Show last weekend.

I have cards from AT&T, Sprint, And Verizon. Why? Because they are all bad in some areas but good in others.

Does no one realize that we are in a recession and the cell phone companies are not going to spend money at this time?

That is unless they receive money from the federal government to "stimulate" the economy. Personally I don't want to increase my taxes so that people can get better cell phone reception.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
CES in Las Vegas was really bad. Nextel worked fine though (of course... there's not many users left on Nextel)
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications

Re: KC Auto Show last weekend.

Actually that is a very good point. Fewer subscribers means less chance of congestion for a provider. However, it also means that as the economy worsens, the provider with the fewest subscribers will likely sell out to a competitor or neglect repairs for a declining network.

Nextel also has the advantage that it is using a frequency that penetrates everything. Until Sprint pulls the plug, splits Nextel off, or whatever, Nextel users will enjoy less crowded space on their frequencies as more people jump ship to Verizon, AT&T, or even Sprint's Boost Mobile.

iLive4Apple
Hybrid power
Premium
join:2006-07-13
Helena, AL

Re: KC Auto Show last weekend.

Boost Mobile is prepaid Nextel...
gopnick

join:2005-01-07
Benton, AR
·Charter Pipeline
·AT&T DSL Service

Overselling

I was at the World Series in 2006 in St. Louis when the Cardinals won in Game 5. After the game, it took me 30 minutes to get a call out on AT&T. The guy next to me had Verizon... same situation.

Overselling capacity isn't just telecom... the airlines do it constantly... and I'm sure that with more coffee I could think of a dozen more examples. For that matter, POTS lines are oversold too. It doesn't matter 99.9% of the time...

I guess overselling doesn't bother me as long as they plan for big events. You CAN bring in more lines and erect a temporary tower (I heard they did this at the political conventions this past fall). The scary part is natural disasters. When tornadoes hit here, you can't get calls out. With phone lines down, you REALLY need your cell to work!

See 7 replies to this post

not quite right
I'm not cool enough to be a Mac person

join:2001-06-23
Puyallup, WA

Am I the the only one? ....

Am I the only one that picked up on this? ....
Most of the complaints about the AT&T network problems came from users connected to the surprisingly robust SXSW Wi-Fi network. Recent data indicates that about 42% of iPhone data is sent by WI-Fi.
If most of the complaints were from people using the SXSW Wi-Fi network ... then what does that have to do with at&t's 3G network....
--
"Not many people know this, but I happen to be quite famous."
keyboard5684

join:2001-08-01
Youngsville, PA

Re: Am I the the only one? ....

I took it to mean the only way they could complain was to use the WIFI network. Meaning, if you cannot use the phone networks, you probably cannot get through to bitch.

So users had to use the WiFI network to complain?
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications


1 edit

what ever happened to listening to the music

Why are these people on the phone? Last time I went to SXSW I didn't care whether or not my phone worked since I was too busy enjoying the music.

Oh wait, let me twitter this experience about listening to music.

Go to SXSW...enjoy the music and beer...live life...don't worry about your cell phone.

southla

@cox.net

Re: what ever happened to listening to the music

It doesn't take particularly big crowds. Christmas shopping at the mall made AT&T 3G & Edge unusable in December, not that 3G works that well ever around here. Most of the time despite 5 bars, when I try to use data it ramps down to Edge. Good thing my BB Bold works pretty well on Edge for most things. My Verizon card is much more reliable.

MrMaster
What If
Premium
join:2000-12-16
Austin, TX
clubs:
·RoadRunner Cable

Re: what ever happened to listening to the music

said by dcdeadbeat See Profile :

Why are these people on the phone? Last time I went to SXSW I didn't care whether or not my phone worked since I was too busy enjoying the music.

Oh wait, let me twitter this experience about listening to music.

Go to SXSW...enjoy the music and beer...live life...don't worry about your cell phone.
They are talking about SXSWi. The interactive portion of the festival.

HardwareGeek

join:2003-11-15
Brooklyn, NY

This happens at every convention

Give me a break this wasn't caused by people having iPhones this was caused by so many people at the event.

During CES the same thing happens, during E3 the same thing happens, during CTIA the same thing happens.
--
Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292
dcdeadbeat

join:2008-10-07
Washington, DC
·Covad Communications

Re: This happens at every convention

Agreed and it does not matter which carrier you use. If you exceed the capacity of the available cell towers, then you will have problems.

The providers do not have equal frequencies in every part of the country. Look at the frequency holdings and you will see that there mostly overlap. But in some areas, you only get coverage if your provider has a roaming agreement with the local provider.

techbug518

@taconic.net

Re: This happens at every convention

...yes but some carriers actually have more reliable networks then others. some carriers make that capacity higher on their networks(*verizon*) unlike others (*att aka the deathstar*).

jccom145

@comcast.net

Re: This happens at every convention

AT&T had pre-existing networks (TDMA) that they had to let run its course before they could reclaim the bandwidth. They are in the process of moving their 3G from 1900 to 850. This will solve many of the problems people have.

I don't know why people think Verizon is any better than AT&T. They are just as big and bad Just because they have better commercials people seem to think their network is better. I just left Verizon because of horrible service here in Texas.

I can't wait until Comcast rolls out their own wireless (they own part of Clear so it will be WiMax based). Their cable is extremely reliable and their wireless will beat both Verizon and AT&T hands down.

kamm

join:2001-02-14
Brooklyn, NY
·T-Mobile US

AT&T's 3g is TRULY A JOKE ever since...

...hordes of iTards flooded the network - its downright pathetic sub-1Mb speeds are a laughingstock compared to any half-decent European city's regular HSDPA/HSUPA network speeds.

The funniest part? They suppose to treat iPhones with higher priority (or so was the BS back when I left them.):D
--
[BQUOTE=[user=bicker]]Waaaa waaaa waaaa. You just want what you want and don't care to factor in what is right or true. Your perspectives are un-American, and deserve far more ridicule than I'm prepared to pile on them.
[/BQUOTE]
w4ncr

join:2000-10-27

Re: AT&T's 3g is TRULY A JOKE ever since...

Another reason for AT&T slogan is your world delivered just a little slower.

ryang
Premium
join:2001-04-01
Chicago, IL

Falling on deaf ears

I think the complaints would have been respectable if the large crowd was trying to reach loved ones in an emergency or natural disaster, not update their pathetic blog every 2 minutes saying "OMG music111!!!" or "on porta-pottie, it smells, can't wait to go listen to more music OMG!@!@!"

What a waste of bandwidth.

techbug518

@taconic.net

Re: Falling on deaf ears

well we pay for this bandwidth and we have freedom to use it in whatever way we want so long as it doesnt violate the TOS.

Hookem99
Deep In The Heart

join:2007-07-18
Pflugerville, TX

Responds to complaints by beefing up Austin 3G Networks

And I STILL have no 3G service! Service in Austin has always sucked, now it just sucks more!
momus_98

join:2002-09-10
Pflugerville, TX

Cost vs. benefit?

Ummm, just curious (I live in Austin, btw).

But how much should any carrier invest in an event (SXSW, for example) that lasts roughly 10 days (including the film and music fests)?

Granted, Austin has its share of events, but we pale in comparison to Chicago, LA, New York, Houston, D/FW in terms of general daily usage.

Are the outages occasional? Do they last more than an hour? Is it city-wide? Is it a mild inconvenience or is it hindering the "next big artist" from getting a record deal?

I have T-Mobile and YMMV, but I've not noticed any difference (other than the fact that I'm avoiding the whole SXSW affair altogether).

Is this a real issue?
--
"War does not determine who is right; only who is left." - Bertrand Russell
"Patriots always talk of dying for their country and never of killing for their
country." - Bertrand Russell
Forums » AT&T Faces SXSW Bandwidth Woes


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