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story category Qwest Adds 42,000 Broadband Customers
Telco says they're still testing faster speeds...
(old news - 12:01PM Wednesday Apr 29 2009)
tags: business · Qwest.net
Qwest issued their first quarter earnings this morning, which indicate the carrier added 42,000 new broadband customers on the quarter, but lost 259,000 residential phone customers. Still, Qwest net income was $206 million, up from $150 million a year ago -- in large part due to employee cuts over the past year. Total revenues were $3.2 billion, down 7% from a year ago. Qwest tells the Associated Press that they're still testing technology that will allow them to offer speeds faster than their 20Mbps FTTN/ADSL2+ "Quantum" service, though reports of Qwest testing 35Mbps+ line bonding technology are now several years old, likely plagued by the same kind of hardware vendor issues that have impeded AT&T's interest in bonded DSL.

Related:
  1. Qwest Keeps Pretending Speed Doesn't Matter
  2. Qwest Unveils 40Mbps/20Mbps Service
  3. Qwest: Remember How We Said Speed Didn't Matter? Forget That.
  4. Qwest: 265,000 ADSL2+/VDSL Customers
  5. Qwest Offers New $79.99 Bundle Offer
  6. Qwest Latest To Offer Netbooks
  7. Qwest Shutters Original Wireless Service
  8. Qwest Trims Executive Compensation
Forums » Qwest Adds 42,000 Broadband Customers
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travelguy

join:1999-09-03
Santa Fe, NM

Meanwhile in the real world....

Qwest customers outside of their 4 or 5 major metro areas are limited to a max of 1.5mbps, if they can even get that.

jinjimbob
Troy Mcclure

join:2001-11-13

Re: Meanwhile in the real world....

Exactly, what speeds are they testing 1.51 Mbps or 1.6 MBps?

Maybe they are testing the DSL working for 8 hours in a row.

partysource

join:2000-11-25
Phoenix, AZ

Re: Meanwhile in the real world....

They are testing bonded 56k modems LOL
DarkLogix

join:2008-10-23
Baytown, TX

Re: Meanwhile in the real world....

ya with just a mere 640 56K modems you can get 35Mbit
so you need to start buying many landlines
lol
Araiden

join:2008-04-12
I had qwest for a while. I didn't ever really have any issues with them but the speeds were so slow. Living right in the middle of town and couldn't get better than 1.5 meg service.
iansltx

join:2007-02-19
Golden, CO
·Comcast
·Qwest.net
·magicjack.com
·BeeCreek Communica..
·Sprint Mobile Broa..

Re: Meanwhile in the real world....

IT's not as bad here but many places around here (Golden, CO) top out at 3 Mbps, while some can't break 1.32...er...1.5 Mbps. I know friends who can get 7, at which point Qwest is cheaper (albeit a bit lower-speed) than Comcast. I can only get 5, and it seems as though Qwest has more problems with evening capacity than Comcast does. What's funny is that Comcast is using DOCSIS 1.1!
jesseb_66

join:2002-12-06
Tucson, AZ

1 edit
Yep middle of Tucson, AZ here, max is 1.5 mbps! wtf is with that.

Before this I lived in the middle of no where Vermont and Verizon offered 3mbps years ago and now 7 is available...
dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN

said by travelguy See Profile :

Qwest customers outside of their 4 or 5 major metro areas are limited to a max of 1.5mbps, if they can even get that.
That is completely untrue.
travelguy

join:1999-09-03
Santa Fe, NM

Re: Meanwhile in the real world....

I have no axe to grind with Qwest and recognize that of all the Baby Bells, Qwest has the worst economics in terms of population density to deal with. That statement might have been a slight exaggeration for effect.

That said, after the metro areas of Denver, Phoenix, Seattle, Salt Lake City, Portland, and a small part of Albuquerque, where can you get speeds above 1.5Mbps?

It's a tough economic environment and when you have Wall Street weenies like Craig Moffet insisting on harvesting revenue, it's hard to offer services that don't have an immediate payback.
JTY

join:2004-05-29
Ellensburg, WA

Re: Meanwhile in the real world....

I have friends in Union Gap, WA which is a smallish town that have 7Mb/s service.
dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN

said by travelguy See Profile :

That said, after the metro areas of Denver, Phoenix, Seattle, Salt Lake City, Portland, and a small part of Albuquerque, where can you get speeds above 1.5Mbps?
About every CO-based DSLAM offers the 7M speeds, as do the FTTN boxes which also offer the 12M/20M speeds.

There are multiple CO's with DSLAMs offering greater than 1.5M in Albuquerque alone, plus such MAJOR metropolitan areas such as Bayard, Taos, Clovis, etc, etc, etc.

Yeah, it sucks that you happen to be too far from the CO and can only get 1.5M. Now that Spring is here, I'd expect that FTTN installations will start ramping up again.
travelguy

join:1999-09-03
Santa Fe, NM


1 edit

Re: Meanwhile in the real world....

said by dynodb See Profile :

Yeah, it sucks that you happen to be too far from the CO and can only get 1.5M. Now that Spring is here, I'd expect that FTTN installations will start ramping up again.
I can see the lights of Albuquerque (to quote a famous song) from my place and would buy you serious amounts of your favorite adult beverage in celebration if that were to happen any time soon.

Given the number of Phds working at various government facilities who live in the neighborhood, I can't believe the takeup wouldn't more than meet the financial hurdles for such an investment.

dmwagner
Qwest DSL -alltel

join:2002-04-29
Canton, SD
·Qwest.net

said by travelguy See Profile :

That said, after the metro areas of Denver, Phoenix, Seattle, Salt Lake City, Portland, and a small part of Albuquerque, where can you get speeds above 1.5Mbps?
Like everywhere almost. I am from South Dakota, tiny town... 8Mbps here and Qwest is one of 3 providers here, all with speeds from 8 to 10Mbps.

MSauk
MSauk
Premium
join:2002-01-17
Sandy, UT
lol very true. Pay 35 bucks for 1.5 service! Yeah I would have done that 6 years ago...this company is so far behind the times it is not even funny anymore.

aguyinaroom

@iauq.com

Albuquerque is not one of the 4 or 5 major markets in the Qwest territory, but there are over 100,000 homes that have access to fiber optic internet in the Albuquerque metro area.

The first deployments in Santa Fe and Las Cruces are being deployed this summer.

Sorry you don't have access to fiber at your home yet, but it is being deployed pretty quickly considering the first deployments in Albuquerque were in Feb 2008.

JohnDrenZ
Premium
join:2000-04-03
Phoenix, AZ

line bonding technology, what a joke

Qwest is lucky to get one cable pair to a subscriber's home. Qwest just die already and be sold off in pieces!

NameAnon

@co.us

1.5 Limit

They can add me to the "unwilling" broadband customer additions. I had to drop Comcast for Qwest when I moved, so back down to 1.5. I remember when 1.5 first came where I live...3 years ago! We're just not important enough for either Qwest or Comcast to up the speeds. I guess little broadband is better than no broadband...sigh...
chronoss2009

join:2008-09-23

see go faster and they shall bite

YET BCE ( BEll canada ) wants to give you less and charge you more and thinks this is great .... HAHA watch the turds fly after when they realize this is the wrong way to go.
chronoss2009

join:2008-09-23

interesting

also where did the logout button go i dont want to login here no more?
chronoss2009

join:2008-09-23
·TekSavvy Solutions..

put in latest teksavvy post as you have me seemingly banned

as the movie serenity states,

"MEDDLING, we meddle and thats why the war began.
We get in there heads, there homes ...we meddle" - River tamm

Has nothing to do with what your up to , its about meddling with your life and if i constantly was to step in fornt of you all day saying "but think of the children" you'd do two things.

Find a place to sit down, or punch me in da nose and say ENOUGH about kids your meddling with people that aren't doing nothing wrong. Those that are they are being watched and after all ya think those govt hacking teams listen to what laws you think of?

HAHA...ignorance is bliss

WiseOldNerd
De gustibus non est disputandum
Premium
join:2001-11-25
Phoenix, AZ
·Cox HSI
·Qwest.net
·Charter Pipeline

Altitude Sickness?

Apparently at the Qwest headquarters in Denver the majority of senior executives suffer from altitude sickness which has dumbed them down to subnormal levels. They are unable to think clearly, probably need help spelling out the big words and are too busy reading comic books to pay attention to the world around them.

I had Qwest for years in the middle of Phoenix and was limited to 3mb down. That was livable when I was running servers and needed freedom and static IPs. When I simlified life and no longer needed the perks of DSL, I made the move to Cox and for the same monthly amount I get 10+mb down and 1+mb up. The service has been totally good and no ouages (wished Cox video was as good). When I queried Qwest execs I found there were no plans to upgrade the central Phoenix area, but rather they would put all their dollars in the new developments on the outskirts-where foreclosures are daily events and I doubt they are getting many new customers. Stupidity, arrogance and badly thoughtout greed seem to be the corporate norm for Qwest now. And if I can ever pry it from my spouse's hand the land line will go too.
I don't want them to die as some would suggest, but they really should fire the top level of management and then limit executive salaries to $1/year with stock options. That would cause them to really learn the market and not just continue to ride the same blind mule they have been on for years.
--
My perception is REALITY
Corydon
Cultivant son jardin
Premium
join:2008-02-18
Denver, CO
clubs:
·Comcast

Re: Altitude Sickness?

said by WiseOldNerd See Profile :

Apparently at the Qwest headquarters in Denver the majority of senior executives suffer from altitude sickness which has dumbed them down to subnormal levels. They are unable to think clearly, probably need help spelling out the big words and are too busy reading comic books to pay attention to the world around them.
Hey...I resemble that remark! Still better than getting my brains baked out of my skull every summer like I did back when I lived in Phoenix....
--
"Religion allows people who would otherwise be arguing about whether the Death Star could beat a Borg Cube to have a place of respect within society."
gworkman7

join:2005-10-18
Vail, AZ
·PHONE POWER
·magicjack.com
·Qwest.net
·Broadvox Direct

Stuck with Qwest

At least I get 7/768 with results of 6/700. I went to Cox for a month, but got quickly tired of the blocked ports. Yes, there are workarounds, but trying to explain to novice folks how to type in a web address with a :8080 was sometimes too much to bear. The straw that broke the camel's back was not being able to remotely access Windows Home Server.

disapointed

@qwest.net

slow speeds and clueless execs

I live in a 1st tier suburb of Minneapolis and can't even get 1.5 meg from them. They have such bad cable here that 256k is all they offer. This is an older area that is getting re-vitalized by young families who all grew up with Internet access so it is a necessity. I am sure they are losing customers like me to Comcast every day. They have the new 20 meg service just a few blocks from me but my neighborhood is served from a different C.O. so I can't get it...go figure. When will they learn to spot the trends and keep up with them.

Laggin

@co.us

Unnnnn.......

1.5Mbps after how many years of this???????? I think if they'd focus on FTTN that would help tremendously. Milking copper only goes so far, and what's bonding going to do anyway? Isn't it worth more to invest in something like fiber that would blow any bonding type setups out of the water?

GT42

@bridgeband.net

Added Cusomers Ya - Right

"carrier added 42,000 new broadband customers on the quarter"

This is a joke. They did not add that many new customers half of those were taken from there existing "Partners"... They cold call there own customers with local ISP's and get them to switch to MSN ISP(Them) and call it a new customer.

They use the local "Partners" ISP's to get the customers and then undercut the cost from the ISP's to get customers to cut over and lock them into 2-3yr contracts.

Qwest is just joke of a company

caffeinator
Coming soon to a cup near you..
Premium
join:2005-01-16
Spokane, WA
·WebBand

Re: Added Cusomers Ya - Right

Hmm, I have the 7M service here in Spokane..only about 250k ppl..and it's with a local ISP. And, I have the "price for life" pricing. Including the ISP and Qwest, I pay $45-50/mo. for reliable 7/896 service. Comcast can't do that.

Cable Internet is waaay expensive unless you have the TV service as well. With 14 OTA DT channels..why would I?

caffeinator
Coming soon to a cup near you..
Premium
join:2005-01-16
Spokane, WA

Re: Added Cusomers Ya - Right

That price includes my landline too.

Bronnster

join:2007-12-05
Hazelton, ID
·Qwest.net

Not a member of the 'Bash Qwest Party'

I am very satisfied with Qwest all around. I have never dealt with bad service that wasn't easily fixed over the phone. I'm in a small rural city here in Idaho and have had Qwest dsl for a few years now. I'm on 7m/798k plan and am getting very close to those numbers always.
Qwest service has been so good, I have abandoned digital Television. I now enjoy everything TV has to offer over the net. With Qwest service behind it, it's been great.
So, hate on folks. I for one, will not. When they invaded our privacy over the phone and networks, Qwest refused to do it. They knew it was wrong to spy on me or you. As far as I'm concerned, they will have, and deserve my patriotism in return. Maybe because they chose to do right by me, it cost them the funds to expand and upgrade, so I'm gonna recognize that sacrifice too. I'm glad things are getting better for Qwest!
travelguy

join:1999-09-03
Santa Fe, NM


1 edit

Re: Not a member of the 'Bash Qwest Party'

As I've posted previously, I have no desire to bash Qwest either. I know something of the economics that Qwest is dealing with, what capital costs and how hard it is these days to get capital at any price.

That said, rightly or wrongly Qwest management made some broadband deployment decisions a few years ago that are coming home to roost. I don't know how quickly those can be altered at this point.

And by the way, I'm 99% happy with my dry 1.5MBps service. With the exception of a few service outages, it's been rock solid.

fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN

They're still a joke where I live!

The best speed I can get here from Qwest is still 1.5 mbps while Comcast has 12, 22, and 50 mbps!
--
»For the TRUTH about president Obama...

Zubenelgenubi

@qwest.net

Qwest

How are they counting the losses? We kept Qwest for broadband, but used the landline connection in effect dropping the landline. I've got the family cell phones.
Qwest itself bundles with Verizon - So if you get a customer opting to change the landline to broadband and they add Verizon wireless - you haven't really lost a customer, you've shifted revenue. So when Qwest says it lost so many landlines - how many were just shifted?
Zuben
travelguy

join:1999-09-03
Santa Fe, NM


1 edit

Re: Qwest

said by Zubenelgenubi :

So when Qwest says it lost so many landlines - how many were just shifted?
Access line is a well defined term, as is customer, but you can't compare them directly. After all, any given customer could have multiple access lines. Specific numbers of access lines, broadband subscribers, video subscribers and wireless subscribers are all in the 10Q Karl linked to.

Ultimately it's immaterial how many switch vs how many are new. In the end it's how much revenue each subscriber type generates. If broadband is generating more revenue than access is losing, life is good.
Forums » Qwest Adds 42,000 Broadband Customers


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