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Journal: AT&T Should Ditch $30 Unlimited Data
Because Craig Moffett says so...
by Karl Bode Monday 11-May-2009 tags: prices · competition · business · wireless · bandwidth · Op/Ed · consumers
Aside from the 5GB monthly soft cap and a TOS that technically restricts, well, everything, "AT&T doesn't limit how much data can be downloaded," begins a piece in the Wall Street Journal. The Journal has apparently concluded that AT&T's $30 "unlimited" data plan for the iPhone is the worst sort of evil. Since iPhone users spend four times more Internet content than other smartphone users on the $20 plan, they essentially argue AT&T needs to start charging iPhone users more.

The author omits a few things, such as that iPhone users are using Wi-Fi 42% of the time, or that the $30 price point is already a $10 bump from the first generation iPhone. The Journal also ignores the absolutely staggering profits from SMS/MMS, and the fact that AT&T posted a net income of $3.1 billion for just the first three months of the year. That's even after the network upgrades the Journal just got done telling us make unlimited data untenable. Instead, the Journal jumps right to the part where Craig Moffett tells them what to think:

The new networks are likely to be more efficient at delivering data applications. Even so, Sanford Bernstein analyst Craig Moffett argues that returns on invested capital related to these new services will be lower than on older services. In the short term, carriers should abandon unlimited data pricing plans. Both AT&T and Verizon Wireless already charge extra for heavy users with wirelessly connected laptops. They will have to contemplate similar strategies for smartphone users.

Sanford Bernstein's Moffett has been making the rounds lately complaining that a wireless apocalypse is afoot, telling any journalist who'll listen that the wireless market is "collapsing" and/or "grinding to a halt." Why? Because as new subscriber growth slows and the market saturates, incredible profits for carriers like AT&T and Verizon Wireless may soon be downgraded to only somewhat incredible. Carriers may soon have to start competing more heavily on pricing, driving stock prices down. That's great for you, but crappy for Moffett's clients.

You'll note that neither the Journal nor Moffett provide a new business model to replace the $30 unlimited plan, but the intentions are pretty clear if you've been playing along at home. As on the terrestrial broadband front, investors see pure per-byte billing as the solution to all of their future problems, as it lets carriers charge more money for the same or less product (ask Time Warner Cable). Of course as with Mr. Moffett's opinions on network upgrades, what's best for Mr. Moffett quite often isn't what's best for consumers.

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Bit
Premium
join:2009-02-19
00000

1 edit

Ditch the unlimited data..

...and I instantly ditch my iPhone.

They also forget the 50% price increase AT&T took on iPhone data plans along with the effective price increase of not including any texting in the base plan (the old plan incl 200 txts I believe).

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

Re: Ditch the unlimited data..

Exactly. Never mind the fact that when I was already an AT&T customer and paid full price for my iPhone as I was not eligible for an upgrade they renewed my contract for another year.

trebzon

join:2001-09-03
Grandville, MI
Idiotic service plans that have a 12 page EULA make me think it is time for me to seriously reconsider my wants versus needs. Since all providers are moving in the wrong direction perhaps the solution is to say a Pox on all your houses.

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4
Reviews:
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·Choice One Commu..

Re: Ditch the unlimited data..

CS is clueless. I asked them how I changed my actual plan vs adding on an iPhone data package. They said it didn't change. I then asked how they could renew the agreement and they said that is what happens when you get the iPhone. I asked then if I was not just adding a plan but renewing a contract then I should have not paid full price and they should have subsidized the phone or kept my original contract date....

Silence....
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

N3OGH
Certified GLG-20
Premium
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Philly burbs
kudos:1
Reviews:
·Verizon FiOS
"In the short term, carriers should abandon unlimited data pricing plans. Both AT&T and Verizon Wireless already charge extra for heavy users with wirelessly connected laptops. They will have to contemplate similar strategies for smart phone users."

Fancy talk!! Fancy talk!! FOR A WHORE

OK, I know my "unlimited" data plan with Verizon gas a 5 GB cap, but I've never been able to come close to it with my Black Berry. And I watch youtube videos on the thing constantly.

now, that said, they start breaking out that charge by the KB shit, and you can have it back. It would be instantly pointless.

This guy is talking out a part of his body usually reserved for the elimination of FECES.
--
Petty people are disproportionably corrupted by petty power…

MacWin

join:2003-06-26
Imperial, MO

Why is it

Why is it all these analysts always look like such douchebags.
dlewis23

join:2005-04-18
Boca Raton, FL

Re: Why is it

Because they think they are smart, even tho they are anything but smart.

Killa200
Premium
join:2005-12-02
Southeast TN
its comes with the job description.

NY Tel
Premium
join:2004-04-09
Smithtown, NY
kudos:3
Reviews:
·AT&T CallVantage
said by MacWin:

Why is it all these analysts always look like such douchebags.
moonpuppy

join:2000-08-21
Glen Burnie, MD
said by MacWin:

Why is it all these analysts always look like such douchebags.
Because of a few things.

1. This guy is not out for consumer's best interest. His only concern is for himself first and stockholders second. So what if consumers are getting a good deal, he needs to make money and the only way he can is by knowing how the stock price will do. If he has it, he wants it to go up so it is worth more. If he sells it short, he'll want the stock to go down.

2. Many of these morons want their own "cult of personality" where people will trust everything they say and hang on their every word like the old E.F. Huttun commercials (if any of you remember those.) These guys love to be the center of attention and hate being wrong because they lose face.

Moffet is one who wants to manipulate the market to his own advantage. He is trying to make things happen and that falls dangerously close to market manipulation.
RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11

Re: Why is it

Sadly, this site is playing his game. All he wants is exposure and lately he's gotten it in spades here.

fireflier
Coffee. . .Need Coffee
Premium
join:2001-05-25
Limbo
I'm going to take a guess here, but I suspect it may be because they are in fact doucehbags.

sholling
Premium
join:2002-02-13
Hemet, CA
kudos:1
Reviews:
·Verizon FiOS
That's because all of their business analysts are geared toward maximizing short term profits at the expense of the long term viability of the company. They see customers as mere pests to be screwed deep and often. That's why WSJ's love of industry "consolidation" (monopolies) - it's the only way that the WSJ business model can work. WSJ's business model requires that the customer have no competitive choices in the market place, and no choice of rejecting the product outright. In other words this guy is a moron and needs to be replaced with someone that isn't a hack before somebody at ATT listens to him and they wind up in the same shape as Chrysler. Idiots!!!
--
"Government is the great fiction, through which everybody endeavors to live at the expense of everybody else."
--FREDERIC BASTIAT--
ravensfan55

join:2008-06-16
Severna Park, MD
This guy has his lips wrapped around the cable industry's dick.

He also proclaimed that FiOS would be a failure for Verizon.
travelguy

join:1999-09-03
Santa Fe, NM

Re: Why is it

said by ravensfan55:

This guy has his lips wrapped around the cable industry's dick. He also proclaimed that FiOS would be a failure for Verizon.
Not exactly. If you'd like a little more balanced summary of his position, you might check out this link: »bits.blogs.nytimes.com/2008/08/1···de=print

Setting aside for the moment that we'd all like 100/100 connections for $20/month, Moffett's position can be summarized as follows:

- Traditional telephone service is doomed to extinction.
- FiOS is phenomenally expensive [to install and hookup]
- The returns from FiOS aren’t enough to pay for the high costs
- FiOS will be a huge hit with customers
- Verizon won’t go bankrupt, and will even start to look good

He also argues that while uVerse is cheaper, it isn't worth the investment either. Verizon's only rebuttal is that the capital costs of installing FIOS are coming down quicker than Moffett predicts.

Not a lot to argue with there...
ravensfan55

join:2008-06-16
Severna Park, MD

Re: Why is it

Even if he didn't say that FiOS would be a total failure, he still discounted it.

FiOS and U-Verse have been putting a dent in cable growth, if the two services were more widely available I'm sure some Cablecos would be hemorrhaging subscribers.
travelguy

join:1999-09-03
Santa Fe, NM

Re: Why is it

You have to understand how these guys think and who their audience is - they could care less about the technology or consumer demand. To a great extent, they are technology neutral. All he's saying is that if you have one dollar to invest today and you have a choice of Verizon, AT&T or Qwest, you'd earn the least amount with Verizon.

His position is that the cable companies were stupid to invest so much in upgrading their plant to digital, but since they did (water under the bridge), it makes more sense for them to be the last mile pipe that delivers video, voice and internet than it does for someone like Verizon to create another last mile pipe and compete.

Karl Bode
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kudos:29
Host:
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2 edits

Re: Why is it

To a great extent, they are technology neutral.
Not really when it comes to Moffett, who tends to be very positioned for or against particular technologies based on what kind and volume of stock his bosses are trying to move.

You've not seen Moffett say much in recent months about how the increasingly falling costs of fiber hardware and the development of bendable fiber (which helps speed up MDU installs) is greatly lowering Verizon's investment costs, or how successful they've been at signing up customers, how returns have exceeded expectations, etc.

As somebody who watched the news ten hours a day, I can truly say Moffett's traditionally been a pretty pro-cable guy, finding even the most inane cable announcement something to crow about.
His position is that the cable companies were stupid to invest so much in upgrading their plant
And he really likes Qwest's plan of sitting on their hands and just milking outdated copper, consumers, the future, technology, and everything else but stock price be damned.

N3OGH
Certified GLG-20
Premium
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Philly burbs
kudos:1
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·Verizon FiOS
Yep, spittin' image

spewak
R.I.P Dadkins
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Elk Grove, CA
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said by MacWin:

Why is it all these analysts always look like such douchebags.
Same damn thing I was wondering! Seriously!
--
The weekend is here, grab a can of beer!
margaf77

join:2000-12-22
Bayonne, NJ
Reviews:
·Optimum Online
·Verizon FiOS
said by MacWin:

Why is it all these analysts always look like such douchebags.
BEcause the WSJ is nothing more than a rag for big business types to masturbate to while screwing the consumer.
mobbo

join:2005-04-13
Denton, TX

Where do I apply?

Hey Craig, where can I get an application to Sanford C. Bernstein? I'd really like to be paid a ridiculous amount of money to be completely wrong all the time. Oh and I want to be a douchebag, too. k thx bye!
margaf77

join:2000-12-22
Bayonne, NJ
Reviews:
·Optimum Online
·Verizon FiOS

Re: Where do I apply?

said by mobbo:

Hey Craig, where can I get an application to Sanford C. Bernstein? I'd really like to be paid a ridiculous amount of money to be completely wrong all the time. Oh and I want to be a douchebag, too. k thx bye!
Apparently you apply at the Wall Street Journal

"Shakes head no"

This idiot is still around It's douche bags like him that cause recessions, by forcing people to sell their stocks, and have people the dark ages of the depression, are returning, and hey who wants to start a line to smack this guy in the face im number one!!!

Steimes
I make internets
Premium
join:2002-01-08
Belle Vernon, PA
kudos:1
Reviews:
·Comcast
·Verizon Online DSL

More needless work

Sad part is I can think of 3 Journal readers who will be asking me when their rates will go up because of this article...

I will just Tiny URL this article and send it to them as a response, but chances are they still will not get it.
--
Making procrastination an art form since Pluto was still a planet.

AlexNYC

join:2001-06-02
Edwards, CO

Lost in Space ...

=

I kind of wonder if those two are related?

hayabusa3303
Over 200 mph
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Reviews:
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Re: Lost in Space ...

said by AlexNYC:



I kind of wonder if those two are related?
Both are full of shit, how about that for related?

satcomlink
Premium
join:2001-01-15
Breaux Bridge, LA

Data plan

They should offer the consumer the data plan as an option. I use Wi-Fi more than the data plan and at $30 extra a month I think I might go back to my Blackberry.

gigahurtz
Premium
join:2001-10-20
Palm Coast, FL
Reviews:
·RoadRunner Cable

Re: Data plan

said by satcomlink:

They should offer the consumer the data plan as an option. I use Wi-Fi more than the data plan and at $30 extra a month I think I might go back to my Blackberry.
I second this. I recently went through the fiasco of canceling my data plan only to have it "auto added" on my account. This really made me angry and I'm seriously considering stopping use of my iPhone all together. I love the phone, but I cannot justify the price each month. I barely use any data and I'm paying $30 a month for it.
bn1221

join:2009-04-29
Cortland, NY
BB data plan on VZW is 40 or so because we have to get the Enterprise plan. I wish i could pay 30$.
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Comcast
·Verizon Online DSL

Someone needs to be shot...

Seriously. If you raise rates, PEOPLE WILL LEAVE. Greedy shareholders who want to get rich quick on the stock market (something that historically wasn't the case...long term investment anyone?), with their two minute view of what's gong on, are some of the reasons why our communications companeis seem glued to the bottom line rather than actually providing decent service.

Seriously, every time Craig Moffett opens his mouth AT&T should buy back some of its stock, or do something to show that investors aren't going to ruin their company...
miscDude

join:2005-03-24
Hendersonville, NC

Makes you wonder...

So, Do those same investors realize that if they go to a per-byte model for smartphone plans, they will suddenly be paying an arm and a leg to keep up on all those market updates and other "gotta have it" features they've come to rely on?

It's not like smartphone users are the same class of everyman like standard residential broadband customers. I could be wrong here, but even with the IPhone, aren't a majority of smartphone's still used by businesses or for business purposes?
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

Re: Makes you wonder...

said by miscDude:

So, Do those same investors realize that if they go to a per-byte model for smartphone plans, they will suddenly be paying an arm and a leg to keep up on all those market updates and other "gotta have it" features they've come to rely on?
Time to increase your brokerage fee and performance fee then.
rob316

join:2005-10-17
Carteret, NJ

Punch in the Head

Can somebody punch him in the head, that arrogant smile pisses me off.

scooby
Premium
join:2001-05-01
Schaumburg, IL
kudos:1

Re: Punch in the Head

I'm honestly surprised that no one has severely beaten him yet.

Someone should also bitch slap Karl for posting this useless nonsense. Never give a douche bag what it wants!

k7baw
De gustibus non est disputandum
Premium
join:2001-11-25
Phoenix, AZ

Idiots Delight

Moffett is an intellectually challenged dickbrain and an idiot to boot.
--
My perception is REALITY
travelguy

join:1999-09-03
Santa Fe, NM

Re: Idiots Delight

said by k7baw:

Moffett is an intellectually challenged dickbrain and an idiot to boot.
That may a commonly held belief around here, but it would be interesting to get some non-DSLR perspective on how good a job he's doing. Sanford Bernstein clearly likes him or they wouldn't keep him on the payroll, so he must have a following somewhere.

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

Re: Idiots Delight

said by travelguy:

said by k7baw:

Moffett is an intellectually challenged dickbrain and an idiot to boot.
That may a commonly held belief around here, but it would be interesting to get some non-DSLR perspective on how good a job he's doing. Sanford Bernstein clearly likes him or they wouldn't keep him on the payroll, so he must have a following somewhere.
AIG also keeps some "talent" on the payroll.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.
Mr Matt

join:2008-01-29
Eustis, FL
kudos:1
Reviews:
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·Millenicom

Craig is a typicial GOP-er.

Craig is cut from the Greedy Old Pig faction of the GOP, as the other Wall Streeters that pillaged our treasury and did a better job of destroying our economy than the radicals from the middle east.

Craig should take his head out of his anus so he can see what is going on. Those that receive a 9 digit salary can't understand that everyone does not make 100 Million dollars a year and cannot afford to be nickeled and dimed to death.

I am surprised Craig did not recommend adding to the ripoff by adding more hidden fees that only show up when the customer receives their first bill.

See 6 replies to this post

Authority
Obama Biden '12

join:2000-03-29
Woodland Hills, CA

I agree!

When a resource is legitimately finite price helps limit excessive consumption that impacts other users.

The is the opposite of the broadband industry, where capacity is not an issue.

AD7BK
Premium
join:2000-03-23
Havre, MT
Reviews:
·3Rivers Communic..

Unlimited Data on Cell

They can offer Unlimited internet they have that model in Montana, I tested that isp i downloaded 8 gb no charges other than the plan charge. Cellone nation (Chinook wireless) 50.00 unlimited data that is UNLIMITED!

David
--
The following statement is true...
The preceding statement was false!!--George Carlin

Simba7

join:2003-03-24
Billings, MT

Re: Unlimited Data on Cell

Ya.. I'm on Alltel's Unlimited Data Plan with my Mogul and I love it.

Unfortunately, I'm about to get sucked into the black hole known as at&t.
axiomatic

join:2006-08-23
Tomball, TX

Lies.

Sure its unlimited... except for those Slingbox users, those guys have to go....

Lies, damn lies, and hypocrisy.....
travelguy

join:1999-09-03
Santa Fe, NM

Bio

I know Craig Moffett isn't on Karl's Christmas list, or any of the DSLR members lists either, but clearly he has a following. We may not like his point of view, but as one of the other posters here pointed out - his duty is to the owner/investors, not to subscribers who want cheaper service:

quote:
Craig E. Moffett joined Sanford C. Bernstein & Co. as the Senior Analyst for U.S. Cable and Satellite Broadcasting in 2002. Mr. Moffett was recently voted the #1 Cable and Satellite analyst in America in 2008 in Institutional Investor Magazine's All-American-Research poll, marking the third consecutive year he has earned that title. He added coverage of the U.S. Telecommunications sector in 2007, and was voted Runner Up in that sector in Institutional Investor's 2008 poll as well.

Mr. Moffett spent eleven years at The Boston Consulting Group, where as a Partner and Vice President he led the firm's global practice in Telecommunications. At BCG, he led client relationships spanning the local exchange, wireless, long distance, and equipment sectors in the U.S., Latin America, and Europe. His consulting relationship with a U.S. RBOC spanned more than a decade. He was the author of more than twenty articles in telecommunications journals, and published forecasts of the over-capacity and subsequent price collapse of the U.S. inter-exchange, CLEC, and equipment markets as early as 1998.

Most recently, Mr. Moffett was the President of SOTHEBYS.COM, the e-commerce venture of the venerable auction house, where he led a team of 300 people through the company's technology development phase and launch in early 2000, and he subsequently led SOTHEBYS.COM to the highest first-year sales of any consumer website ever launched. As a member of the Executive Committee of Sotheby's Holdings, Mr. Moffett was an instrumental member of the crisis-response team that steered the company through the challenges arising from anti-trust proceedings related to its pricing activity during the mid-1990s.

Mr. Moffett earned a BA from Brown University in 1984, where he graduated phi beta kappa and Magna cum laude. He earned an MBA with Honors from the Harvard Business School in 1989.

GlobalMind
Domino Dude, POWER Systems Guy
Premium
join:2001-10-29
Hollywood, FL

New career...

That is it. I know now what career I need to change to:

Self Proclaimed Guru and Pundit

Put my mug out there and my crazy ideas as often as possible and eventually become considered an "expert" like these fools are.

It's just so blatant it's amazing. One minute they're saying wireless is dead because they're going to have to compete. The next moment they're saying wireless rules but they're not charging enough. Market spin at its best.
--
TheGlobalMind.com / Speed costs money. How fast do you want to go? / Trust the instinct to the end, though you can render no reason. - Ralph Waldo Emerson / Free market capitalism is the best path to prosperity.
hurfy
Premium
join:2002-08-06
Spokane, WA

fix current use perhaps?

He doesn't seem to concerned about the current useage. Aren't the last 2 spots technically not-allowed ... P2P and 'other'? Heck half of the web-browsing catagory is probably not-allowed by the TOS either. Perhaps he should be concerned they are giving away the store with a quarter of bandwidth being used shouldn't be used at all.....

Or maybe he just likes to hear himself talk.....

Looking at at&t profits maybe it doesn't matter
decifal

join:2007-03-10
Bon Aqua, TN
kudos:1

if

If our current way of life falls to pieces and our government collapses.. Lets add this duche to the list of tree decorations out there.. Simply put, hes about his stock, not about the people.. I hope he pets a sneezing pig this week.
gonzovision1

join:2009-05-08

yeah but

Not to mention t-mobile offers unlimited data with almost no restrictions for $20/month.

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