 Antonlm
join:2004-09-15
Birmingham, AL
1 edit | Now this... Is funny! 
I wonder how people got the idea that everytime it rains, they lose Sat service. Does this suit have any merit? | |
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BF69
join:2004-07-28
Camden, TN
| Re: Now this... said by Antonlm  :Is funny! I wonder how people got the idea that everytime it rains, they lose Sat service. Does this suit have any merit? They got the idea becuase when Directv first came out it was in fact and issue. People remember that and they tell their friends. What does that have to do with Charter? | |
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| | Antonlm
join:2004-09-15
Birmingham, AL | Re: Now this... The fact that losing service when it rains has been alluded to in some cable ads and more recent than when sat service first came out. So I find this suit from a cable company pretty funny. | |
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| | | fiberguy
My views are my own.
Premium
join:2005-05-20
1 edit | Re: Now this... Um,... no one said "every time" it rains, for one, and two, it's a fact that heavy storms DO interfere with low powered satellite services. So, now you're sitting here trying to make a fact a non-fact.
Rain fade happens and is proven. Even satellite acknowledges that it happens but states it happens only in heavy storms and is rare which is becoming more and more true. Bankruptcy is always based on individual facts and each case is different.
Unless DirecTV has a crystal ball and knows the outcome of Charter's bankruptcy, even before the judges do, then in this case, I stand by Charter on this one. DirecTV should be getting their check books out for this one and should be ashamed of their downright dirty tactics.
This is about the same a saying that you have skin cancer and are going to die. You might, you might not, but should the estate auction begin now? ... many people survive cancer and don't always die. Many companies make it through bankruptcy protection and do survive. However, rain-fade DOES happen.
Oh, and the amount of times cable has "eluded" that storms affect satellite reception hasn't recently gotten stronger.. it was, however, pushed VERY hard by cable a decade ago. | |
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Anonymous
Premium
join:2004-06-01
IA | Re: Now this... Agreed. Besides customers won't lose their TV/Internet/Phone service. Someone will always take over. Rain fade is a fact. Satellite service goes out during storms. Anyone saying this is not true is full of shit. | |
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Flibbetigibbet
@lmco.com
| Re: Now this... Satellite can go out during very HEAVY storms, unless your dish is mis-aligned. In that case it'll happen more often.
Back when I had cable TV, I lost their signal during rainstorms a lot more often than I've ever lost my satellite signal.
Plus cable companies clean out the Jerk Store every time they go hiring for customer "service" reps... | |
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Anonymous
Premium
join:2004-06-01
IA | Re: Now this... My cable service is not affected by storms. So what's your point? | |
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Flibbetigibbet
@lmco.com
| Re: Now this... My satellite service isn't affected by storms, either--the only exceptions were a tropical storm and a hurricane, in both cases the power went out about a minute after the dish lost signal.
If you have a properly aligned dish, rain fade is a very rare occurrence. If you've never lost cable service in bad weather, you're an exceptionally lucky (and rare) cable subscriber. Good for you. | |
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| | | | | | | | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: Now this... Great for you, however YOUR experience does not set the status quo for the technology itself, but nice try.
It's a known fact that cable is not typically affected by rain or heavy cloud covers. It IS a known fact that Satellite is.
Now, you're coming in here and saying "If you've never lost cable service in bad weather, you're an exceptionally lucky (and rare) cable subscriber." which is completely different. If you want to talk about "bad weather" now, that opens up the definition broadly to include tornadoes and hurricanes. Point your finger to Florida or anywhere in the Tornado alley and I'll show you where "BAD WEATHER" will take down cable.. oh, and phone, and power, and... but, if you want to get back on topic and talk about heavy rain and snow, then we'll all be on the same page again.
But, if you think that bad weather takes down cable and you're "exceptionally lucky (and rare)" then you are totally misguided, or simply trolling.
You've obviously not worked for any dish company like some of us or are simply cheer-leading for your cause. Either way, you're not even close to correct with your post. | |
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Flibbetigibbet
@lmco.com
| Re: Now this... I'm happy to talk about heavy rain (not snow, haven't been there or done that), and "bad weather" does not include tornadoes or hurricanes (I suspect I've seen plenty more of both than you have). It's just plain bad weather--rain, thunder, lightning. In the years when I had cable (several different companies in different cities), it went out all the time in generic old bad weather. Not destructive weather--bad weather, and it stayed out for well after the storms passed.
Judging by the other responses in this thread, I was hardly the only one. So drop the self-righteousness. It's a bore. | |
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user00001
@qwest.net | Our old Comcast connection was frequently affected by rain storms. Unless the dish is not aligned for cap, it take quite a storm to knock out sat TV. And there is no rain fade either. | |
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| | | | | | | BlakePaulson
join:2008-08-06
Alexandria, MN
 ·AT&T Wireless Broa..
 ·Charter Pipeline
| Mine goes out when it's sunny out? What's your point? Aside from heavy storms direcTV rarely goes out... how often do fiber cuts, equipment malfunctions, employee errors, and infrastructure problems cause issues for cable users? I bet it's a lot more often than "heavy storms."
I love cable internet but when it come to TV... I say hell no. Charter/Mediacom/Comcast are all unreliable. I should know because I've had all three and can't wait until directv installs my dish on June 2nd (my dad has DirecTV as well and loves it and I've seen the quality...) | |
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mmainprize
join:2001-12-06
Houghton Lake, MI
| Re: Now this... The problem is worst the more north you dish is located. In the south your dish point a 45 dgrees but up north it is like 20 and must cut through many more clouds and stroms.
IF you are in canada and getting sat form americia then you know this all to well.
Just like calbe, if you live in an area with bad weather then you have a higher chance of cable outage. | |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| said by Anonymous :My cable service is not affected by storms. So what's your point? Well my Charter Cable TV is affected by Weather changes and Storms just cleanly knock it off the air/off the cable completely. Rain slightly and it goes snowy, cold and it has huge issues with the dreaded green blocks and frozen images/dropped audio on the Digital Channels that all returns when it gets too windy (hot or cold). In fact Charters been out here over 30 times in the last 5 Years after the "Digital Downgrade" and cannot fix it, blaming the wiring, so they charge to replace it, doesn't fix it, blaming the drop from the pole and charging to replace it, doesn't fix it, blaming their amp/splitter on the pole, replace it and it still doesn't fix it. Then they blame it on the aerial lines in the immediate neighborhood and that they were due to upgrading. After waiting 18 months, they finally finish my area (that was 3 Years ago), and it still didn't fix it. Then they have come out and said the prior tech didn't ground the system and they charge to fix that and it is still not fixed. Next time they blamed the last tech for not making the cable end properly? (too short of a center wire) and they charge to cut each cable in the house, replace the cables in the basement and replace all the ends all the way out side up to the box on the telephone pole (we only have 2 TVs with one Digital STB by Motorolla - replaced 5 times, 2 Way Splitter in the basement, no Internet from them) and that still does not fix it. On 4 occasions they have blamed the problems on corrosion at the connector where the drop wire comes from and at no time has their working on the pole have they ever fixed it.
The only thing Charter delivers reliably is their $%@&#!g bill. Your bill, delivered, not Your World, delivered, but you TV signal now digitized with green block artifacts, broken audio/dropped out audio and frozen black/green screens 60% to 80% of the time.
I hope Charter bites the big Chapter 7 with no reorganization by them, but the needed Fire Sale on everything they have.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? | |
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ChrisDG74
@qcrepro.com
| Gonna put my 2cents in here. As a cable subscriber from 1994-2001 and a DirecTV subscriber from 2002-now, my experience has been that cable outages were far worse. I had TWC and every time the wind got over 30 MPH, the cable went out. Every time there was lightning, the cable went out. Every time it snowed more than 5 inches, cable went out. It would be out anywhere from 2-12 hours. This was not at one residence, just to put that thought to rest. This was in 3 different apartments in three different parts of town. Has my DirecTV gone out? Sure, but with DirecTV, I have lost my signal for no more than 15 minutes at a time. It takes a MAJOR storm to roll through and block the signal(sideways downpour, thunder/lightning, 50 MPH winds all at the same time). You could add up all the minutes lost and still not come up with more than the average cable outage I had(7 hrs). | |
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dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI
 ·CenturyLink
| Re: Now this... I agree completely. I've had DirecTV in the past and now have DISH and I have never lost signal unless the storm were to the point we had to go in the basement and take cover. So, at that point, if your TV isn't working, what's the big deal when you're not watching it anyway (taking cover)? I've had bad experiences with Charter in the past, it would start drizzling outside and I'd have snow all over my TV screen and they failed to resolve the issue. Poor service nonetheless. | |
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DougG
@enterprise.com | That ad is genius! All it really does is ask if you want to deal with "Charter's mess". It leaves the outcome of their bankruptcy as an unknown. Basically, "Who wants to deal with that?". The whole lawsuit is comical. | |
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Redux
@cox.net
| said by fiberguy :Um,... no one said "every time" ... for one, and two, it's a fact that heavy storms DO interfere with low powered satellite services. Um,...no one said "every time" bankruptcy results in problems for customers for one, and two, it's a fact that worst-case bankruptcies DO result in problems for customers. | |
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battleop
join:2005-09-28
00000
| Cable has a long history of misleading adds. Like their "Twice as fast as DSL" that has 3.0Mb Cable compared to 1.5DSL buried in the fine print.
Then again how many of us have actually seen the add in question? Can any of us who have not seen the add really make a good call on who is right or wrong? | |
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Ebolla
join:2005-09-28
Dracut, MA
| Re: Now this... How is "twice as fast as DSL" misleading if it is comparing 3.0meg cable internet to 1.5DSL. In this area when Comcast had a 3.0 connection most DSL connections didnt even break 1meg. Comcast doubled it to 6meg a few years ago, DSL didnt. Recently the Comcast service in this area has been upped to 12meg, DSL isn't at a 6meg in this area. In this area the "twice as fast" was incorrect only in the fact that it was MORE then 2x the speed for the average connections. | |
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battleop
join:2005-09-28
00000
| Re: Now this... It's very misleading. 3Mb DSL has been widely available in my market for a long time. Comcast ran the "Twice as fast as DSL" when they only offered 1.5Mb Cable and compared it to 768k DSL. At the time you could only get 1.5Mb DSL and DSL Lite was not a product. Then when 3Mb DSL became available they changed the fine print to 3Mb Cable vs. 1.5Mb DSL. Then when 6Mb DSL became available they changed to 8Mb Cable vs 3Mb DSL. | |
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| | | | | | RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest
| Comcast still does it here. On this system they can't do more than six megs. AT&T DSL is six megs. Comcast's printed advertising material compares their service to 768k DSL.
But when Comcast is hawking their $29 HSI offering it is 768k.
But they know nobody reads the fine print, and Comcast's is at the lower limit of the printer's ability to print it. | |
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| | | | Antonlm
join:2004-09-15
Birmingham, AL
| I realize this is a bit late. But I just got to a point where I can respond. Maybe you should actually read what I wrote.First I never said cable ads said "every time" it rains but If the person in the ad says "Tired of losing your sat signal when it rains? Switch to cable" (or something along those lines)What will someone with no experience with sat going to conclude? Maybe that's why no one has ever asked me how my service was during "heavy rains" only "when" it rains. And again I never said that rain is a non factor, but I stand by my statements because in my experience and other sat owners I know, it is infrequent at best. And with your skin cancer analogy, now may not be the time for the estate auction, but a prudent person would be prepared for it. And maybe in your neck of the woods, a decade was the most recent time for the cable companies to "elude" to storms being a factor, but here it's been much more recent than that. | |
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| | | | mc5w
join:2002-06-14
Independence, OH
| Most cable service comes from satellites, but the cable companies and broadcast stations get to use bigger dishes for the ground antennas. A bigger receiving antenna means that when the signal fades during a rainstorm the automatic gain control has a chance to crank up the gain to compensate.
If the rain is really really bad, a broadcast station is going to be be broadcasting emergency alerts and the feed from the network gets cut off. Same for cable TV except they usually shrink the program picture and cut off the sound for the emergency alert. | |
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AMDUSER
Premium
join:2003-05-28
Earth
clubs: | I can hear it now, Direct TV (and Dish Network) file suit claiming their service does not go out every time it rains out.
It would not surprise me if at least one of Charters Customer Service Reps indicated as much. | |
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| | fiberguy
My views are my own.
Premium
join:2005-05-20 | Re: Now this... Where was an ad placed that said "every time"... ? | |
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cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
| Re: Now this... said by fiberguy :Where was an ad placed that said "every time"... ? Where was an ad placed that said "only in extreme storms?" A lie by omission is still a lie. | |
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| | | | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: Now this... You're correct.. there wasn't an ad that said "extreme storms" either.. stop trying to spin. Your attempt to be cute fails. In order to "call me out" on "only in extreme storms" would have to imply that I made an claim that they stated that.. really.. don't play games.
They said that "cable tv is not affected by rain like satellite is"... what's incorrect about that statement?
Unless you want to sit here and nitpick and pry every single remote possibility out of it, you're attempts to distort reality isn't going to work. | |
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| pandora
Premium
join:2001-06-01
Outland | Does anyone have a link to these commercials, they sound very funny. | |
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| NeoandGeo
join:2003-05-10
Harrison, TN | Re: From Crappy to Horrible. That's a technician that doesn't like to be dicked around. | |
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| pandora
Premium
join:2001-06-01
Outland |  Re: Funny Adds
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footballdude
Premium
join:2002-08-13
Imperial, MO | desperate Charter is acting desperate. The ads I've seen and heard very specifically DON'T say that Charter is going out of business, the say things like "avoid Charter's mess and switch to us".
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It's a trick. Get an axe. - Ash | |
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See 7 replies to this post |
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| fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: Hilarious While they may be funny, I don't think DirecTV needs to be worried about what's going on with Charter's Bankruptcy proceedings.
This is no different than when a network, like the ones owned by SINclair Broadcasting were going to be pulled from MediaCom, and then the network would make a deal with DirecTV to PAY customers to move off of MediaCom and sign on with DirecTV.
These kinds of tactics are dirty pool, and if you ask me, borderline violate laws in place to protect consumers.
ALL of this kind of advertising needs to come to an end - period. If you have a product to advertise, advertise it.. If you have to result to attacking your competition IN ANY FORM, then what does that say about the strength of your own product? To me, it says, "Hey! look at me!! I'm the lesser of two evils!!" | |
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goillini
join:2006-04-26
Madison, WI
 ·AT&T U-Verse
·AT&T DSL Service
·Charter Pipeline
2 edits | pot, meet kettle. For Charter to complain about deceptive advertising is truly hypocritical. For one thing, there's nothing untrue in DirecTV's ads. I am a Charter customer and find the DirecTV ads annoying, but I don't think it's a 'lie' to point out that Charter's bankrupt and could implode.
And Charter's certainly no stranger to deceptive advertising. Consider Charter's:
* ads that try to mislead customers by listing "HD choices" instead of HD channels to make it look like they're not wofeully behind on HD (which they are).
* ads and marketing that try to mislead customers by touting their "fiber optic" network. Good for you and your fiber-to-the-node network, Charter. It's not the same as FTTH and you know it. Well, should know it. Technical competence isn't exactly this company's strong suit, so I could be giving Charter too much credit.
* ads that try to mislead customers by touting cable modem speed advantages by comparing the fastest cable modem speed to the slowest DSL speed. (1 bajillion times faster!!!). A fairer comparison would be the top DSL speed vs the top cable modem speed. Then again, Charter rarely hits their advertised speeds and their network sucks, so it's moot anyway. | |
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See 19 replies to this post |
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BF69
join:2004-07-28
Camden, TN
1 edit | The whole point is Charter is NOT going under. If Charter somehow does go under SOMEONE would take over. It's not like one day you have cable, internet phone and then the next day it's gone. So DirecTv is in the wrong. I have Charter if they can't work out their financial problems they'll just be bought out by someone. I'll still have cable/internet. I'm not going to lose service. Now whether or not I will want to stay with this new company is another issue. But I'll deal with that when and IF that happens. Not before. I'm not going to switch to DirecTv just because Charter maybe, possibly, perhaps, could, might go under at some unknown time in the future. Doesn't mean I won't ever switch, but it won't be for THAT reason. | |
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DHRacer
Fire Survivor
join:2000-10-10
Lake Arrowhead, CA
·Charter Pipeline
·Verizon west (ex G..
| I was saved by DTV! When Charter's TV was crap and I was calling for support visits all the time, went through two different houses, 4 different HD DVRs, signal checking, line checking, new pole drops etc etc, I bailed and went DTV and now I haven't had to call Charter in months! And I haven't had an issue with DTV either so it was win-win all around.
I think DTV's ad is totally truthful. Every Charter customer should bail from their crappy TV, crappy boxes and crappy pricing.
Needless to say I'm still joined at the hip to their HSI service, but that just works and the price isn't too terrible. Charter should drop TV service and just be an ISP/VOIP provider.
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RWill55904
join:2006-02-02
Rochester, MN
| Charter Sues DirecTV Over Bankruptcy Ads WoW! at some people..
I know that Charter is going bankrupt...but if any of the people touting this as an issue knew anything about business, would shut their mouths. There are MANY big business that file for Bankruptcy and are still viable and operational. And in the worst case scenerio the only thing that would change for the customer is where the bill comes from. But to say that satellite does not go out in bad weather is just a outright lie. If you happen to be one of those who got a tech who could do an install right, great! But both of the industries have horror stories, but to think of the ratio of boo whooers on this site, and the more than a million customers that charter has, then you are a relative drop in the bucket.....
And seeing how no one wants to pay the price of what the services truly cost. or take into the fact that if you are in a Charter Area, at least they employ someone in your city, giving back to the economy of your town, and also attempted to bring you a service, when no other provider would. All this complaining needs to just shut the hell up..Charter is not a utility,but people wanted it treated like one. I am in a Charter area that is rock solid, and my services hardly ever have issues...so consider me lucky if you want...But I would take Cable over Dish any day | |
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Paladin
Sage of the light
join:2001-08-17
Chester, IL
·New Wave Communica..
| Charter will implode but customers will get better service Knowing that its real hard to do as bad as Charter, realize the company that buys the flamed out assets of Charter will likely restore their badly flagging systems. Even if they go Chapter 7, interruption of service is not likely.
Comcast can't buy them out because the FCC probably won't let them do it. Cox and Time Warner are two much better candidates.
As for fiberguy's arguments, the actual ads said that bankruptcy would be bad for customers. That's a very subjective and clever claim, it's not the same as saying "Charter is going to cease operations." | |
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BF69
join:2004-07-28
Camden, TN
| Re: Charter will implode but customers will get better service said by Paladin :Knowing that its real hard to do as bad as Charter, realize the company that buys the flamed out assets of Charter will likely restore their badly flagging systems. Even if they go Chapter 7, interruption of service is not likely. Comcast can't buy them out because the FCC probably won't let them do it. Cox and Time Warner are two much better candidates. As for fiberguy's arguments, the actual ads said that bankruptcy would be bad for customers. That's a very subjective and clever claim, it's not the same as saying "Charter is going to cease operations." Well in my state it's either Charter or Comcast. In fact the next county over to the east is Comcast territory. TW was our cable operator here before Charter and they only last 18 months before selling to Charter so I find it hard to believe they'll suddenly buy us back. There no Cox service anywhere near us so it's doubtful they'll suddenly expand into our area. In fact I can't think of an area within 400 miles that is serviced by Cox. So the FCC won't have any choice but to let Comcast buy Charter out in our area.
By the way Charter has be building out in our area in the last few months and in fact I found a PDF online where the petitioned the state for a franchise in our country which before they passed the statewide franchising bill last year was never part of Charter territory. Only city limits was. So for a bankrupt company they sure are going to a lot of expense and effort to provide service. | |
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Paladin
Sage of the light
join:2001-08-17
Chester, IL
·New Wave Communica..
| Re: Charter will implode but customers will get better service That makes sense but the FCC is the issue and not the local economies of scale. Comcast is hitting the ceiling of the number of markets they can own by federal rules. Now if they swapped territories to gain a grip in TN, that's possible. They just won't buy the whole thing.
If it goes to C7 which is possible, the entire thing could be sold off piece meal. In such a situation, territory swaps are not out of the question. | |
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| Sammer
join:2005-12-22
Canonsburg, PA
| said by Paladin :Even if they go Chapter 7, interruption of service is not likely. Actually a Chapter 7 bankruptcy would mean at least some service disruptions would be likely but they probably wouldn't last long. | |
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Plattsburgh NY
@charter.com
| Goes both ways Ok, so why is Charter advertising in my market that they are 6 times faster than DSL. My friend has 3meg dsl with Verizon, so that would be 18meg from Charter. The fastest they offer is 10meg in my city, do they think this is ok for them to completely advertise falsely but DirecTV can't. You can't have it both ways Charter!!!!! | |
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BF69
join:2004-07-28
Camden, TN
| Re: Goes both ways said by Plattsburgh NY :
Ok, so why is Charter advertising in my market that they are 6 times faster than DSL. My friend has 3meg dsl with Verizon, so that would be 18meg from Charter. The fastest they offer is 10meg in my city, do they think this is ok for them to completely advertise falsely but DirecTV can't. You can't have it both ways Charter!!!!!
I'm pretty sure you have 20 Mbps available. You can't go by the website you have to call and ask. Charter boosted everyone to 20 Mbps Feb 23rd. | |
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redwings1914
join:2007-11-27
Dexter, MI | ... The thing Charter doesn't realize is that us customers are wanting to be impacted by this......SELL OFF THE SYSTEMS AND GO CH. 7 YOU SHITTY COMPANY! | |
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| techyguy09
join:2009-03-05
Two Rivers, WI
| Re: ... Charter is a great company, and I think alot of you are getting the issue at hand mixed up with other issues. Directv was saying that all Charter customers were going to loose their service, and that Charter was no longer going to exsist. Fact being Charter is going no where people, so get over yourselfs!! Charter is a very profitable company, and they have shown positive gains in the last couple quarters. Directv needs to stop the dirty tactics and get with the program, or pay damages to Charter. | |
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| | Sammer
join:2005-12-22
Canonsburg, PA
| Re: ... said by techyguy09 :Charter is a great company, and I think alot of you are getting the issue at hand mixed up with other issues. Directv needs to stop the dirty tactics and get with the program, or pay damages to Charter. While I don't think many here will agree with you that Charter is a great company they may very well have a case against DirecTV. There is in fact a precedent of a large cable company (Adelphia) operating under Chapter 11. Many of the Adelphia systems along with service were actually upgraded at the time. There was bit of an integration mess after Time Warner Cable and Comcast took over but it's far fetched to say the DirecTV ads aren't misleading. | |
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techguy2
@charter.com
| LMAO
I honestly think Charter will rebound from a $20 million $$ debt!
In my neck of the woods they have already laid off over 100 Technicians and counting! Now that is a sign of going under as well, with that being said I do think 1 of there competitors will end up buying them out!
Charter has no case here !
DIRECTV IS THE BEST ~ | |
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dumbads
@softlayer.com
| dumb ads I got one in the mail. It basically said that Charter wouldn't be able to expand HD offerings because its going bankrupt, and I felt it was a bit much when I read it. Its implying that Charter is a fiscally responsible company that never spends money it doesn't have and that it doesn't have money so it won't be upgrading its HD offerings. Everyone should know you can't apply common sense to Charter; this ad is totally false. Sue, sue, sue. | |
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| BlakePaulson
join:2008-08-06
Alexandria, MN
·AT&T Wireless Broa..
·Charter Pipeline
| Re: dumb ads said by dumbads :
I got one in the mail. It basically said that Charter wouldn't be able to expand HD offerings because its going bankrupt, and I felt it was a bit much when I read it. Its implying that Charter is a fiscally responsible company that never spends money it doesn't have and that it doesn't have money so it won't be upgrading its HD offerings. Everyone should know you can't apply common sense to Charter; this ad is totally false. Sue, sue, sue.
Technically it is true that they won't be expanding their offerings too much.
Once bankruptcy is involved it turns into where they can make the most money to offset their debt (20 billion in debt before bankruptcy is pretty bad... I understand it was mainly due to aquisitions but still.)
Charter's HD offerings right now are rather lackluster and they probably won't get much better. They have added quite a few HD channels since I got HD but it's still nowhere near DirecTV. | |
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DTV
@charter.com
| DIRECTV rated #1 for 9 yrs and going CABLE SUX FOR ONE THING.
THIS IS NOT THE 80'S WHERE SATELLITE WENT OUT EVERYTIME IT RAINS !!!
I HAVE HAD DIRECTV FOR 3 YEARS NOW, AND HENCE I HAVE HAD HD SERVICE I HAVE YET TO LOOSE SIGNAL WHEN IT RAINS.
IF CABLE WAS SO GRRRREAT WHY IS DIRECTV FOR THE 9TH YEAR STRAIGHT RATED #1 IN (ACSI) AMERICAN CUSTOMER SATISFACTION INDEX AMONG ALL CABLE AND SATELLITE COMPANIES. PLEASE EXPLAIN THAT !
I HAD CHARTER CABLE PRIOR TO DIRECTV, AND MY SUB DIV, IS 1O YEARS OLD, HAD DIGITAL CABLE HOOKED UP AND EVERYTIME I WENT TO A MOVIE CHANNEL AND MY ON DEMAND CHANNELS IT WOULD PIXEL, HAD A CASE MANAGEMENT ORDER OPENED UP BECAUSE I WAS PAYING GOOD MONEY FOR SUCH CRAPPY SERVICE, I HAD OVER 5 TECHS OUT HERE AND THEY FINALLY BROKE DOWN AND TOLD ME THERE CABLE TRUNK LINE WAS SO OUTDATED THAT IT WAS NOT CAPABLE OF PRODUCING A HIGH SIGNAL, NOTHING THEY COULD DO.
CHARTER/CABLE TV SUCKS. DIRECTV IS THE WAY TO GO !
ONLY GOOD THING ABOUT CHARTER AND ITS NOT ALL THAT GREAT AS ITS NOT DEPENDABLE IS THERE 10 MEG HIGHSPEED! THE REST IS GARBAGE! | |
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Charter Sues DirecTV Over Bankruptcy Ads
From Crappy to Horrible.
Charter subscribers may see their service quality decline to horrible. I was a victim of Adelphia's plunge. The Adelphia service department would not fix problems and used substandard parts to make repairs. In one case, a technician walked out of a neighbors home, late in the afternoon, in the middle of an installation, because they said they would not receive overtime pay.
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