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Google Voice Invitations Going Out
After NBC accidentally announces the service is available everywhere...
by Karl Bode Thursday 25-Jun-2009 tags: business · wireless · alternatives · VoIP · software · content · Google
Tipped by BuzzDar See Profile
After acquiring VoIP outfit Grand Central back in 2007, the search giant remained rather quiet, leaving many people in our forums wondering what was going on. Last March we got an answer, the Google Blog noting that the service had been repackaged as Google Voice. Google Voice aims to make Google your hub for all things phone and voicemail, something that obviously worries existing telecom companies -- who've already been working hard to smear the company for Google's positions on things like net neutrality and white space broadband. Google this morning took to the Today show, where NBC's Matt Laurer accidentally announced the service would be available to everyone, everywhere. That's not really the case: according to the Google Voice Twitter account, only invitations to those on the service's reservation list are going out today.

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pluckgc

@lausd.net

blah

who cares... i am tired of them wanting me to have a google account... i hate it... i just wanted the grandcentral
iansltx

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Re: blah

It's the Google universe. having a Google account isn't really a big deal anyway. As accounts go, it's relatively info-poor (not much of a privacy concern) and if you want you can get listed as yourself in Google search results, though that's at the other end of the privacy scale.

Gbcue
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Re: blah

said by iansltx:

It's the Google universe. having a Google account isn't really a big deal anyway. As accounts go, it's relatively info-poor (not much of a privacy concern)
Until you realize that Google is aggregating all info about you (searches, email, documents, voicemails (GV), text (GV). Then they know almost everything about you, sort of like Amazon.
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iansltx

join:2007-02-19
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Re: blah

I don't buy enough from Amazon for them to aggregate info about me. On Newegg, I buy a fair amount of stuff but it's for different people so they probably can't make heads or tails of what I do either. My grocery purchases may or may not be on my shopper card, and down here in Texas no retail chain even has shopper cards

As far as Google aggregating my info goes, so what? As long as they don't sell the info itself to anyone or turn it over to Sav...er...Uncle Bar...erm...Sam, I'm cool. If having all my info means they advertise hot cars, cool computers and college scholarships to me, I'm perfectly fine with that

benc
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Re: blah

said by iansltx:

I don't buy enough from Amazon for them to aggregate info about me. On Newegg, I buy a fair amount of stuff but it's for different people so they probably can't make heads or tails of what I do either. My grocery purchases may or may not be on my shopper card, and down here in Texas no retail chain even has shopper cards

As far as Google aggregating my info goes, so what? As long as they don't sell the info itself to anyone or turn it over to Sav...er...Uncle Bar...erm...Sam, I'm cool. If having all my info means they advertise hot cars, cool computers and college scholarships to me, I'm perfectly fine with that
Shopper Cards?

Here's an idea:

Swap shopper cards with friends, and trade them around. Then any information gained through them wouldn't be that helpful.

The more people where you swap shopper cards, the better.
iansltx

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Re: blah

File that one under old news. Though you're forgetting something: if I'm simply targeted for products I'd probably like more anyway, I'm actually fine with that. If I start getting coupons at the register for stuff I want rather than random crap, the system is working correctly.
sonicmerlin

join:2009-05-24
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One day you'll realize no one really cares about you- they only care about your net worth.

tangojoker
Peace

join:2004-01-25
Beaverton, OR
The government knows it and now google will too.
no surprises

ssj4android
Redefining Reality

join:2002-04-14
Wyoming, MI

I just put my name on the reservation list today

Most likely after the Today show announcement, but before I read this. Lets see when I'll get it...

L337
Premium
join:2005-03-10
Chicago, IL

Re: I just put my name on the reservation list today

Who ever wants to be in the invite list it's here »services.google.com/fb/forms/goo···einvite/

dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18

Oh yeah....

.... I think I did signup for a reserved GC account - A LONG ASS TIME AGO!

Yawn!
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Phil
Rojo Sol
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Camarillo, CA
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Re: Oh yeah....

I also signed up many moons ago...

wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY

Got mine last week...

Out of nowhere, I got my invite last week. Joke's on Google however, as it was actually my second GV account. I now have two, and I use them both fairly often. There is still the latency issue however, and they need to sort that out ASAP.

ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
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3 edits

Goggle Voice is great - been using a long time

I 1st was on GrandCentral & continued on as it morphed in to Google Voice. It works very well. In fact I downgraded my Verizon landline from unlimited calling at $50/mo to $15/mo(that includes all the fees & taxes) local only & inbound.

You can use Google Voice to make unlimited free calls to US. You contact Google Voice(either thru web page or by phone) and it 1st calls you & then calls the party you want. The calls are NOT VOIP. They are thru the regular switched phone network.



It also can act as a voicemail system; call screener; call forwarder(to both landline and mobile); send alerts to mobile; and transcribe voicemail in to text and send transcription as an email. And it integrates with Gmail so that you can use the Gmail contact list to make any call you want.

It is too bad it is taking this long to rollout, but if you can get it, it is a VERY USEFUL tool.

You can check at all its features here:
»www.google.com/support/voice/

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dcdeadbeat5

join:2008-10-07
Washington, DC

Re: Goggle Voice is great - been using a long time

said by ThrowDemsOut:

The calls are NOT VOIP. They are thru the regular switched phone network. [att=1]
Actually the calls are VOIP. They are just using a web callback system and of course they terminate at the PSTN on both ends. But the call is definitely a VOIP call. There was a hack a while ago that allowed you to use a SIP phone to use Google Voice for free calls. But Google closed the gateway. But at least you can still use it for the web callback number.

ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
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Re: Goggle Voice is great - been using a long time

said by dcdeadbeat5:

said by ThrowDemsOut:

The calls are NOT VOIP. They are thru the regular switched phone network. [att=1]
Actually the calls are VOIP. They are just using a web callback system and of course they terminate at the PSTN on both ends. But the call is definitely a VOIP call. There was a hack a while ago that allowed you to use a SIP phone to use Google Voice for free calls. But Google closed the gateway. But at least you can still use it for the web callback number.
I don't consider it full VOIP unless the call isn't on the PSTN at all. All Google is doing is using the internet backbone for transport. It is more like Comcast's CDV than it is like Vonage.
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ptrowski
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Re: Goggle Voice is great - been using a long time

said by ThrowDemsOut:

said by dcdeadbeat5:

said by ThrowDemsOut:

The calls are NOT VOIP. They are thru the regular switched phone network. [att=1]
Actually the calls are VOIP. They are just using a web callback system and of course they terminate at the PSTN on both ends. But the call is definitely a VOIP call. There was a hack a while ago that allowed you to use a SIP phone to use Google Voice for free calls. But Google closed the gateway. But at least you can still use it for the web callback number.
I don't consider it full VOIP unless the call isn't on the PSTN at all. All Google is doing is using the internet backbone for transport. It is more like Comcast's CDV than it is like Vonage.
I would personally consider it VoIP if it goes from my ATA into the modem and out from there, no POTS line here.

That's VoIP to me and I would think the vast majority of VoIP providers out there.
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mod_wastrel
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join:2008-03-28

Re: Goggle Voice is great - been using a long time

Yeah, it's a matter of "perspective". For the person with only a POTS landline, none of his/her calls are VoIP. For the person who only has VoIP service (for example, Vonage or CDV), all calls are VoIP. Whether it's packet-based or circuit-switched at different points in between is irrelevant to the customer (which says nothing about call quality).
dcdeadbeat5

join:2008-10-07
Washington, DC
said by ThrowDemsOut:

said by dcdeadbeat5:

said by ThrowDemsOut:

The calls are NOT VOIP. They are thru the regular switched phone network. [att=1]
Actually the calls are VOIP. They are just using a web callback system and of course they terminate at the PSTN on both ends. But the call is definitely a VOIP call. There was a hack a while ago that allowed you to use a SIP phone to use Google Voice for free calls. But Google closed the gateway. But at least you can still use it for the web callback number.
I don't consider it full VOIP unless the call isn't on the PSTN at all. All Google is doing is using the internet backbone for transport. It is more like Comcast's CDV than it is like Vonage.
But the fact that it travels over the Internet and not the entire PSTN from end to end makes it by definition VOIP.

Using your definition SKype-Out would not be VOIP either.

But the truth is that this is VOIP. It just terminates to the PSTN at two points instead of just one.

So it is definitely VOIP.
iansltx

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Re: Goggle Voice is great - been using a long time

Then again, your cheap LD providers probably also use packet-switched voice on the long haul. Seems what Google is doing here is just that, so it's no more VoIP-ish than, say, the penny-a-minute VoIP-powered LD plans out there these days.

Also FWIW Google Voice is awesome. I've used the callback feature several times to ring a landline and connect me to an otherwise-LD call. My family's landline (LifeLine for whatever reason is on there, so the bill is just a few bucks a month for unlimited local and inbound, nothing else) is suddenly empowered with GV, so I'm hapy.

As an added bonus, my 210 area code number effectively serves as a free calling card at San Antonio International Airport, in case my power-hungry cell goes dead
dcdeadbeat5

join:2008-10-07
Washington, DC

Re: Goggle Voice is great - been using a long time

said by iansltx:

Then again, your cheap LD providers probably also use packet-switched voice on the long haul. Seems what Google is doing here is just that, so it's no more VoIP-ish than, say, the penny-a-minute VoIP-powered LD plans out there these days.

Also FWIW Google Voice is awesome. I've used the callback feature several times to ring a landline and connect me to an otherwise-LD call. My family's landline (LifeLine for whatever reason is on there, so the bill is just a few bucks a month for unlimited local and inbound, nothing else) is suddenly empowered with GV, so I'm hapy.

As an added bonus, my 210 area code number effectively serves as a free calling card at San Antonio International Airport, in case my power-hungry cell goes dead
But it is VOIP. They use SIP for the connections and terminate with L3.

Why is this so difficult fore people to understand? It is VOIP just like Skype, Vonage, Verizon Business, etc.
iansltx

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Re: Goggle Voice is great - been using a long time

When people think VoIP they think of having to have some box (ATA, computer, eMTA, MagicJack dongle, tin can with an Ethernet port) that's not the same as their typical RJ-11 or GSM/CDMA based fixed or mobile phone.

I agree that Google Voice is VoIP...what smart provider wouldn't be? However I'll bet some cellular companies route their calls over IP transport at this point, and VoIP-based long distance is what makes calling inside and outside the US cheap.

Yes, I'm blurring the line here but so is Google. GV isn't your daddy's VoIP and honestly the average Joe doesn't care how his call is routed (circuit-switched, packet-switched, laser beams, smoke signals, carrier pigeons) as long as the darned thing works
dcdeadbeat5

join:2008-10-07
Washington, DC

Re: Goggle Voice is great - been using a long time

said by iansltx:

When people think VoIP they think of having to have some box (ATA, computer, eMTA, MagicJack dongle, tin can with an Ethernet port) that's not the same as their typical RJ-11 or GSM/CDMA based fixed or mobile phone.

I agree that Google Voice is VoIP...what smart provider wouldn't be? However I'll bet some cellular companies route their calls over IP transport at this point, and VoIP-based long distance is what makes calling inside and outside the US cheap.

Yes, I'm blurring the line here but so is Google. GV isn't your daddy's VoIP and honestly the average Joe doesn't care how his call is routed (circuit-switched, packet-switched, laser beams, smoke signals, carrier pigeons) as long as the darned thing works
I agree that most people don't care how their phone calls are transported. The only reason this does matter is a legal one. VOIP providers don't have the same regulations (or uptime guarantee) that telcos (ILECS and CLECS) do.

People are accustomed to their traditional phone (PSTN) working all the time (and with 911). VOIP works when it works. There is no quality or regulatory control with VOIP.

So people need to be made aware of this when ditching their traditional phone lines for a service like Google Voice or Skype (Skype even warns about this on their website).

There are no guarantees with Google Voice or any VOIP provider. User beware on this one.
iansltx

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Re: Goggle Voice is great - been using a long time

GV can't be used as a traditional phone provider. At best it's a calling card that'll route wherever needed, but you still have to have some sort of phone at both ends from another company. As such, you also have a fallback when GV doesn't work: your regular phone provider
rsrussell

join:2006-12-26
Richardson, TX

Waiting for number portability

I'm just waiting for Google Voice to add the ability to port my mobile number into their service. Rumors abound that they've done this for a few test users, but it's not regularly available.

My cell number is my ID and Google Voice works well enough that I'd be happy to move it there and shop for better cell phone plans without porting my number.

pnh102
Reptiles Are Cuddly And Pretty
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Re: Waiting for number portability

said by rsrussell:

I'm just waiting for Google Voice to add the ability to port my mobile number into their service.
Same here... One less bill for me!
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Jason Levine
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USA
That would be an interesting feature. People would be able to cancel their landlines, transfer the number to their Google Voice account, and forward those calls to their work phone/cell phones as desired. It would be one more nail in the land line coffin.
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iolaire

join:2001-06-29
Arlington, VA

Re: Waiting for number portability

Same here, as soon as portablitity comes I'll dump my $20 Vonage account.

ninjatutle
Premium

join:2006-01-02
San Ramon, CA

No thanks...

At least the phone and cable co's spy on your voice calls for Uncle Sam. Google just does it for their own pocketbooks..

tiger72
SexaT duorP
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Re: No thanks...

Google can't arrest me or tax me, so i'll choose them over Uncle Sam any day.
iansltx

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Re: No thanks...

+1 on that. Besides, if you use AT&T you're already getting spied upon, right?

*thinks*

Hmm, if I routed a Google Voice call through to my brother's AT&T'powered Tracfone, the spies could really be confused, right? Since the personal information trail is shaky on both GV and Tracfone. Oh wait, I have auto-refill on Tracfone and paid storage on Google (PicasaWeb FTW). Back to the drawing board.

Jason Levine
Premium
join:2001-07-13
USA

Re: No thanks...

Just curious. Do you have any proof that Google is spying on voice calls? And by spying, I don't mean automatically running voice calls through a speech-to-text computer system so that users can read transcripts of their calls. (Unless you also have proof that Google employees are reading those transcripts.)
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ninjatutle
Premium

join:2006-01-02
San Ramon, CA

Re: No thanks...

I thought it's common knowledge by now...

wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY
said by Jason Levine:

Just curious. Do you have any proof that Google is spying on voice calls? And by spying, I don't mean automatically running voice calls through a speech-to-text computer system so that users can read transcripts of their calls. (Unless you also have proof that Google employees are reading those transcripts.)
Luckily for everyone (who is paranoid ), the GV transcription services arent very accurate. They work great if....you....speak....slowly....and.....clearly, but toss in an accent (or if the person speaks quickly) and the transcription tends to not make a whole lot of sense. Sure, you get the "hi this is XXXX", but it goes down hill from there. I do make a habit of checking the box when its a poor translation though, so I suspect they will get better very quickly once the app goes mainstream.
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googlevoiceuser

@blackberry.net
Is free because they mine your voice for voice recognition software among other things. It was on the grand central tos and I assume on google voice after the transfer but I never bother saving them... It did specified that your conversation and or voicemauls will be used for resraech or studies

wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY

Re: No thanks...

said by googlevoiceuser :

Is free because they mine your voice for voice recognition software among other things. It was on the grand central tos and I assume on google voice after the transfer but I never bother saving them... It did specified that your conversation and or voicemauls will be used for resraech or studies
said by Google Voice TOS :
March 10th, 2009

The Google Privacy Policy describes how we treat personal information when you use Google's products and services, including information provided when you use Google Voice. In addition, the following describes our privacy practices that are specific to Google Voice.

Personal information
You need a Google Account to access Google Voice. Google asks for some personal information when you create a Google Account, including your alternate contact information and a password, which is used to protect your account from unauthorized access. A Google Account allows you to access many of our services that require registration. You will also be asked to choose a Google Voice phone number that will be assigned for your use, and any forwarding telephone numbers that may be used in conjunction with the service.
Google Voice stores, processes and maintains your call history, voicemail greeting(s), voicemail messages, Short Message Service (SMS) messages, recorded conversations, and other data related to your account in order to provide the service to you.
When you use Google Voice, Google's servers automatically record certain information about your use of Google Voice. Similar to other web services, Google Voice records information such as account activity (including storage usage, number of log-ins), data displayed or clicked on (including UI elements, links); and other log information (including browser type, IP-address, date and time of access, cookie ID, and referrer URL). Google's servers also automatically collect telephony log information (including calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information, and types of calls).
Uses
Google maintains and processes your Google Voice account and its contents to provide the Google Voice service to you and to improve our services.
Google's computers process the information in your messages for various purposes, including formatting and displaying the information to you, playing you your messages, backing up your messages, and other purposes relating to offering you Google Voice.
Google may send you information related to your Google Voice account or other Google services.
Voicemail Transcription - if you use Google Voice's voicemail transcription service, Google may transcribe voicemail messages into text and email and/or SMS the resulting text to the email account or phone number(s) designated in your user settings. Google's computers process the information in your messages for various purposes, including formatting and displaying the information to you, delivering related links, backing up your messages, and other purposes relating to offering you Google Voice.
Information sharing and onward transfer
We do not sell, rent or otherwise share your personal information with any third parties except in the limited circumstances described in the Google Privacy Policy, such as when we believe we are required to do so by law.
Your choices
You may change your Google Voice account settings and you may upgrade or downgrade your account through the "settings" section.
You may organize or delete your call history, voicemail greeting(s), voicemail messages (both audio and/or transcriptions), Short Message Service (SMS) messages, and recorded conversations through your Google Voice account or terminate your account through the Google Account section of Google Voice settings. Such deletions or terminations will take immediate effect in your account view. Residual copies of deleted data and accounts may take up to 90 days to be deleted from our active servers and may remain in our offline backup systems. Call history for billable calls will remain visible on your account and be retained in Google systems for accounting purposes. Call history for billable calls will retained in Google systems for accounting purposes.
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AlexNYC

join:2001-06-02
Edwards, CO
I wonder how well that works with foreign languages? I use Skype and couple of the Betamax services for international phone calls. Good luck transcripting them ...

Gage

@charter.com
So Uncle Sam spy is the good kind then is it? LOL

pokesph
It Is Almost Fast
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join:2001-06-25
Sacramento, CA
kudos:1

invites?

most of us who had/have Grand Central have already been updated to GV. It seems to be good stuff, and quite useful once you get your Google number out there.

move along, nothing to see here. YMMV. the check's in the mail. +processing and handling. not available in all areas.
05211257

join:2009-06-21
Jamestown, CA

what's the big deal

Isn't it just like Skype?
dcdeadbeat5

join:2008-10-07
Washington, DC

Re: what's the big deal

said by 05211257:

Isn't it just like Skype?
Skype cannot direct a phone call to multiple phone numbers and they charge for Skype Out calls.

SipGate offers a similar one phone call to multiple calls but charges for outbound calls.
05211257

join:2009-06-21
Jamestown, CA

Re: what's the big deal

so if I have a smart phone, with Gmail account
I can use this App and eliminate my cellphone service?

Hazy Arc

join:2006-04-10
Greenwood, SC

I'm Oblivous

I'm clueless when it comes to Google Voice...what does this service do exactly?

See 6 replies to this post

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1

I dunno

One of my coworkers uses it, and apart from the speech to text, I can do everything on my asterisk server.

He's also had a few technical problems ranging from delayed echos to dropped calls which he's never had before.
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
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Re: I dunno

Interesting. I haven't had any problems with GV.

As far as the Asterisk server side of things goes, you're right. Wouldn't be surprised if Google had a few custom Asterisk boxes routing calls. However this is for people who on't want to muck with Asterisk for a single person
strange_69

join:2001-08-07
Ridgecrest, CA

I'm currious.

Would there be a way to cancel my voip service and switch to google? I guess I'm asking, would google offer a device that I could plug my phone and internet into to make calls like a traditional voip provider? I don't know how much longer my voip is going to be around and it would be nice to have a provider that is strong enough to take on all of the challenges out there. I don't want a bundled phone service.
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OmagicQ
Posting in a thread near you

join:2003-10-23
Bakersfield, CA
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Re: I'm currious.

Do you use Gizmo5? You can set up GV to forward to G5 via sip. You make outgoing calls by logging into GV and using the call button. G5 is free for sip to sip which is what GV to G5 would be, and GV is currently free. It's a minor inconvenience for outbound calls but hey its free.
watice

join:2008-11-01
New York, NY
said by strange_69:

Would there be a way to cancel my voip service and switch to google? I guess I'm asking, would google offer a device that I could plug my phone and internet into to make calls like a traditional voip provider?
No.
strange_69

join:2001-08-07
Ridgecrest, CA

Re: I'm currious.

Too bad. I would like to still be able to use my traditional phones.
--
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mod_wastrel
Gone fishin'

join:2008-03-28
Well, not yet... never say never, though. Maybe Google will eventually offer some type of SIP-based VoIP service of their own in the not too distant future. Who's ripe for being purchased?
strange_69

join:2001-08-07
Ridgecrest, CA

Re: I'm currious.

Vonage if they would want them.
--
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squirrel83
cheers

join:2005-05-02
Astoria, NY
Reviews:
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sweet

i have been using it for quite some time now and have enjoyed it! I like how the voice mails translate into a text message to my real phone! and the fact that I got a free phone number out of the deal was pretty sweet.

I signed up for grand central ages ago then google bought it then converted it into Google voice

Kramer
Premium,Mod
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Richmond, VA
kudos:1
Reviews:
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Host:
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Free Outgoing Verizon Wireless Calls Using GV

If you pay for a plan that allows friends and family, put your Google Voice number on it. Then use Google Voice to make all your cell calls. You will never exceed your allocated minutes (if I am correct) because all calls going to the GV number are free, 24/7. I just use the reply function when listening to a voice mail to do this on some calls. I don't need any extra minutes. You need a 1400 minute plan or higher to qualify for friends and family.

I don't think incoming calls will be free, because the number reported by caller ID is the callers number, not my GV number. I'm just not sure how Verizon logs the call in their database... I guess it is possible they are logged as coming from the GV number. I just haven't checked.
macman4hire

join:2009-03-30
Port Saint Lucie, FL

Re: Free Outgoing Verizon Wireless Calls Using GV

You can change how the Caller ID is displayed if you goto the Settings, Caller ID and select Display my Google Voice number. I hope this helps.

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