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Duh: Billing Companies Think Metered Billing 'Inevitable'
The relentless hard sell of low caps and high overages continues...
Fierce Wireless asks a number of vendors who make a living off of billing systems their thoughts on metered billing in the wireless space, and unsurprisingly is told by each one that a shift to metered billing is "inevitable" in wireless. The article is full of the kind of talking points we're used to from an industry that desperately wants to foist higher per megabyte fees on consumers. All major talking points are represented, from the "inevitability" of higher prices and the idea that consumers using your product is a bad thing, to the idea that heavy users "subsidize" lighter users:
quote:
"I think that it is inevitable for the industry to move toward this, otherwise the business model is not sustainable," said Rafi Kretchmer product marketing manager for revenue management at billing systems vendor Amdocs. He noted that low-volume data users are essentially subsidizing heavy data customers. "In order to address this conflict, they realize that to not leave money on the table, they must differentiate the pricing."
Ignoring for a moment that the wireless sector is already metered (which the article tries to for some reason), this idea that a shift from flat-rate to metered billing is inevitable because of either capacity or financial reasons is one of the broadband industry's favorite, repeated mantras. Unfortunately, it's also not true. Harold Feld found himself annoyed by the Fierce Wireless report and offered up a counterpoint of his own, with points usually not brought up in trade magazine reports that are frequently busy telling carriers what they want to hear, but not necessarily telling the truth:
quote:
The cost structure of building and maintaining the network is marked by high fixed cost and low marginal cost. That is to say, the vast majority of cost comes from building the network itself, regardless of how many customers use it. Once the network is built, the actual marginal cost of each customer is fairly low. Even an intense user does not “consume” very much of the network resources (the supposed “bandwidth hog” is a problem only because network capacity is ridiculously oversold). The argument that the majority of subscribers subsidizes the few “bandwidth hogs” is simply rubbish. The question is simply how obscenely high a rate of return can the network operator squeeze out of each customer.
And in wireless, the rate of return is rather obscene, when you figure Verizon recently decided that caps as low as 25 MB make sense in 2010. Of course all the talk about protecting the poor, "subsidizing" light users in nonsense. If you examine Verizon Wireless's plan the ideal carrier pricing model isn't about pure pay-per-use, it's all about relentlessly pushing all users toward higher prices no matter how much they use. Not too surprisingly, ISPs, ISP investors, and the billing and support companies who'll make a killing off of these reality-challenged pricing models think that's just a peachy idea...
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Network Guy
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Network Guy

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Stupid people will continue catering this carrier wet dream

When people stop justifying the need for YouTube, Facebook and text messaging and begin to realize current pricing structure is ridiculous and react accordingly with their wallets, it is when carriers will stop thinking of themselves as the victims of an alleged outdated or inadequate business model.

And it's not like there's a lack of options out there. MetroPCS is now offering 3G web, phone and text for $40 per month. THAT is a deal.
munky99999
Munky
join:2004-04-10
canada

munky99999

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Re: Stupid people will continue catering this carrier wet dream

said by Network Guy:

When people stop justifying the need for YouTube, Facebook and text messaging and begin to realize current pricing structure is ridiculous and react accordingly with their wallets, it is when carriers will stop thinking of themselves as the victims of an alleged outdated or inadequate business model.

And it's not like there's a lack of options out there. MetroPCS is now offering 3G web, phone and text for $40 per month. THAT is a deal.
Yep the ISP/Carriers looked at Australia and saw. Hey a pricing scheme like that for us would make us far more money. Which is understandable for australia. Not even slightly understandable for north america.

Bill Neilson
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Bill Neilson to Network Guy

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said by Network Guy:

When people stop justifying the need for YouTube, Facebook and text messaging and begin to realize current pricing structure is ridiculous and react accordingly with their wallets
So we are now blaming youtube/facebook users for this?
Network Guy
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1 edit

Network Guy

Premium Member

Re: Stupid people will continue catering this carrier wet dream

The ones willing to pay at least $30 per month in addition to their voice plan just so they can do YouTube/facebook, yes.

Bill Neilson
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join:2009-07-08
Alexandria, VA

Bill Neilson

Premium Member

Re: Stupid people will continue catering this carrier wet dream

said by Network Guy:

The ones willing to pay at least $30 per month in addition to their voice plan just so they can do YouTube/facebook, yes.
What about those who use those plans but download all sorts of movies or large files?

I mean, if we are going to place blame on certain groups.....
Network Guy
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Network Guy

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Re: Stupid people will continue catering this carrier wet dream

Then a carrier should define what "heavy" or "excessive" usage means and bill accordingly.

Sprint does it pretty fair IMO these days. A-la-carte 3G access at $15 extra up to 5 GB per month, then throttled web access for the rest of the month. Same cap is in place for all-inclusive phone/text/web plans, and network access devices with data-only plans except 4G.

KrK
Heavy Artillery For The Little Guy
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Funny how nobody even talked about this issue until all major parties got into IPTV and selling video services to consumers.

Then suddenly, overnight, caps, metered billing etc appeared on the scene being sold as "inevitable". Gotta stop that third party Internet competition!

Michael C
join:2009-06-26
Cedar Park, TX

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Sweet! I can just vote with my wallet! ....so I can just take my iPhone and go where exactly?
Network Guy
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Network Guy

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Re: Stupid people will continue catering this carrier wet dream

Where you were before.. with a different phone. Or file a lawsuit with Apple for pain and suffering from having to deal with AT&T and force him to break that exclusivity deal.
Kearnstd
Space Elf
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Corporations and the stupid models of IP rights are holding the true IP era back. take TV shows for example, there is no logical reason that shows couldnt be streamed as well as shown on TV at the same time other then some stupid rights bullshit and ad dollars(though the stream could just have the same ads as the broadcast since most of it is network fed anyway).

ScottM8
@verizon.net

ScottM8

Anon

Welcome back to 1990

AOL will now begin making a resurgence when they announce that they are moving from an hourly billing model to all you can eat for $24.95

Snakeoil
Ignore Button. The coward's feature.
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Snakeoil

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Re: Welcome back to 1990

so true lol..
I remember back in the early 90's paying over 100 bucks a month for dail up to AOL. Then a local company started and gave you all you could eat at 20 bucks a month. Needless to say AOL went away.
33358088
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33358088

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if everyone tha hated this

sent me a dollar i could prolly start my own isp and if you did this for a year as in 24$ id prolly have half canada covered.
THEN the next year all canada and part of the usa
and so on FULL UNLIMITED no bothers you do it your responsible
see how easy that is mister govt

if you break law YOU GOTO prison
what they are really saying is the feds are no good at catching anyone so we should disband them

waves at csis
munky99999
Munky
join:2004-04-10
canada

munky99999

Member

Re: if everyone tha hated this

Except chronoss. You cant buy wireless frequencies. Without that... you cant operate.

Wireless is funny because the spectrum is practically unused; but it's owned by the big 3(WIND coming to an area near you soon)

The spectrum is essentially the barrier to enter the market. The barrier is gigantic and doesnt let anyone in.
Network Guy
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You forgot the part where the incumbents will sue you for providing yourself service even if they don't want to provide you service themselves.

At least one county won their case over this sort of stupidity.

El Quintron
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El Quintron

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Metered Billing isn't the real issue

Assuming there was such a thing as a true metered billing model so access + $/gig or even a regulated per gig rate based on actual transit costs this wouldn't even generate complaints.

But what big media companies really seem want is current pricing + usurious overage charges and in order to offset the death of television, and other media revenues.
Sammer
join:2005-12-22
Canonsburg, PA

Sammer

Member

Re: Metered Billing isn't the real issue

Your right, absolutely no ISP wants to charge grandma less than $10/month and their true cost per megabyte. If our corporate overlords get their high monthly base charge plus ripoff overage charges it's time for American consumers to stage a second Revolutionary War to get rid of such tyranny.

huntml
join:2002-01-23
Mullica Hill, NJ

huntml

Member

FierceWireless is a good read...

...if you want to see where the industry's PR and FUD campaigns are. As a source of real reasoned analysis of what's going on in the industry, though, it's pretty much a waste of time.
munky99999
Munky
join:2004-04-10
canada

munky99999

Member

Cost of Service

Lets look at some costs of service.

911/emergency costs: Well my old unactivated phone has service. For FREE. Except if you're a customer... it costs you $2 every month.
Activation costs: For the right to become your customer... I have to pay. There is no associated costs to the carrier. Yet they charge up to like $100.
Phonecall costs: GSM codec(if i remember correctly) essentially runs about 64kbit; or 8KB/s or just slightly above dial up 56k speeds. So 1 minute is equivalent of 480KB. Pricing for phonecalls is roughly around 25cents per minute. So roughly you pay 50 cents per megabyte.
Text costs: A text/sms message is the equivalent of 250bytes of data. It literally costs a carrier nothing to send them. Yet they charge roughly 20 cents per text msg. This is the equivalent of $1,000 per megabyte.
Data costs: 1 Gigabyte is generally 40$/roughly 4 cents per megabyte. The overages are 5 cents or so per megabyte.

Now the reality of what it costs to serve up that Gigabyte; 5 cents is pretty much the highest expense per gigabyte. Their pricing literally is 1000x more expensive then it really is. The cost regardless of the application or whatever; doesnt change. A packet is a packet. Charging insane amounts of money on text msgs doesnt mean that somehow it costs them more to send them. It's also not like there's some sort of person's wages involved in it neither.

Hell I'll be first to say should someone be paying $30/month and be able to download 1.5 terabytes in that month? Hell no. It costs the carrier 75$ to transfer that 1.5 terabytes; but how about 200 gigs/month? For the carrier to transfer 200 gigs in the month. It costs them 10$ to transfer that data. Well within the costs for service of $30; also healthy profit.

fifty nine
join:2002-09-25
Sussex, NJ
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fifty nine

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Re: Cost of Service

said by munky99999:

Lets look at some costs of service.

911/emergency costs: Well my old unactivated phone has service. For FREE. Except if you're a customer... it costs you $2 every month.
911 service is like ER costs. You can't refuse service to people even though they can't pay because federal law says you (the company) have to provide it. Most people who call 911 have cell phone plans anyway and pay the 911 tax.

Famous1
@losrios.edu

Famous1 to munky99999

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to munky99999
You do make a great point in all areas..

I would laugh at how a person could get 1.5TB via a 3G connection though, especially in one months time!

As a whole though, these prices are fairly outragious and cannot be justified beyond a little more profit.

dvd536
as Mr. Pink as they come
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A sms message is 160 chars MAX and don't forget it runs over what they need anyway to provide voice service and then theres the double dipping issue.
SMS is the cell providers CASH COW!
deadzoned
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join:2005-04-13
Cypress, TX

deadzoned

Premium Member

The reality

All this metered broadband talk only seems to highlight the sorry state of Broadband and Wireless in our country.

We should be doing better in this area as a country.

If we had robust broadband and wireless infrastructure then it would be much harder for the mouthpieces to complain about the bogus "Bandwidth Apocalypse".

It's sad because it's true.

bbrlogue
Learning New Things Daily
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bbrlogue

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Prepaid Unlimited Data for $10 and up

This is contrary to a trend in the prepaid arena: unlimited talk, text and data for about $50 to $60 (there is also $10 unlimited data a month with pay go minutes). My worry is with those users who abuse these kinds of good deal, which could force the main provider to tell the MVNO to pull out the plug on unlimited data.


How about ..