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FiOS Users Getting More Than They Pay For
Users on 25 Mbps and 35 Mbps tiers seeing 5-8 Mbps speed cushion

In contrast to those users who claim they aren't being given the speeds they were advertised, FiOS customers in our forums indicate they're actually getting more than they paid for. Several users have dropped us a line to note that those on 25/15 Mbps and symmetrical 35 Mbps tiers are seeing significantly extra downstream speed. Users in our forums on the 25 Mbps tier are seeing downstream speeds of 30 Mbps or greater, while customers on the 35 Mbps tier are sometimes seeing speeds up to 43 Mbps. It's not clear if this is Verizon simply giving a little extra love to users, or they're engaged in some kind of testing for future tier changes. We've dropped a line to Verizon to inquire.

Update: Verizon tells us this is simply Verizon delivering faster service than advertised and "nothing out of the ordinary."

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v35_pilot
Whoops, there goes another AMU
Premium Member
join:2005-12-12
Fayetteville, NY

v35_pilot

Premium Member

20/5 Grandfathered accounts not seeing the love?

As a 5 year FiOS Internet customer on the old 20/5 account I am not receiving this reported "love" in upstate NY, while a co-worker of mine who had signed up for the 25-down package is seeing it.

Perhaps it is time to look into moving to a more current package.

aztecnology
O Rly?
Premium Member
join:2003-02-12
Murrieta, CA
kudos:1

aztecnology

Premium Member

Re: 20/5 Grandfathered accounts not seeing the love?

Verizon giving love, I'll have to check when I get home...

agilityman00
Dogs rule
Premium Member
join:2004-12-19
Carmel, NY
kudos:1

agilityman00 to v35_pilot

Premium Member

to v35_pilot
Yup, I'm seeing a speed increase on my 15/5 in Putnam County, NY.

RockCake
Premium Member
join:2005-07-12
Woodbridge, VA

RockCake

Premium Member

Re: 20/5 Grandfathered accounts not seeing the love?

Not me, same ol' 15/5...oh well
wolfhouse
join:2001-03-01
Westfield, NJ

wolfhouse to agilityman00

Member

to agilityman00
Same here in NJ. 20/5 for a 15/5.
neftv
join:2000-10-01
Broomall, PA

neftv to v35_pilot

Member

to v35_pilot
I am on the 20/5 account too with no additional love. I don't want to make a big deal of this because if Verizon may decided to lock things down. But on the other hand I wonder if Verizon is getting their network ready for something big and they doing this as a test.
blackstar
join:2005-12-05
Andover, MA

blackstar

Member

Re: 20/5 Grandfathered accounts not seeing the love?

On a 20/5 myself, saw the increase last week:



Think of calling to see what the increased upload would cost.
Need that more when sending large files to my work servers.

Steely
I rise when the sun goes down
Premium Member
join:2000-10-15
Princeton Junction, NJ
kudos:1

Steely to neftv

Premium Member

to neftv
said by neftv:

I am on the 20/5 account too with no additional love. I don't want to make a big deal of this because if Verizon may decided to lock things down. But on the other hand I wonder if Verizon is getting their network ready for something big and they doing this as a test.
Those not getting "the love" may be out of the loop because they are data-only or phone-and-data-only customers. It's been suggested that you have to also subscribe to a FiOS TV plan to get the extra bump in download speed.

I'm on a 25/15 plan as part of a Quad Play and am seeing 5-6 additional megs down.

v35_pilot
Whoops, there goes another AMU
Premium Member
join:2005-12-12
Fayetteville, NY

v35_pilot

Premium Member

Re: 20/5 Grandfathered accounts not seeing the love?

said by Steely:

Those not getting "the love" may be out of the loop because they are data-only or phone-and-data-only customers. It's been suggested that you have to also subscribe to a FiOS TV plan to get the extra bump in download speed.
That very well could be it as I am only a data customer for the immediate future.
MarkS1909
join:2003-11-14
Warminster, PA

MarkS1909 to v35_pilot

Member

to v35_pilot
I have the 20/5 account and my speed did increase...


NY Tel
Premium Member
join:2004-04-09
Smithtown, NY
kudos:3

1 edit

NY Tel to v35_pilot

Premium Member

to v35_pilot
I am on the 15 X 5 Plan with TV and now this is what I get consistently:

Korro
join:2008-03-15
Pittsburgh, PA

Korro to v35_pilot

Member

to v35_pilot


I think this website is off. I have the 25/15 and i am not even close.

Z80A
Premium Member
join:2009-11-23

Z80A

Premium Member

Time Warner areas saw the same type of thing

In Huntington Beach, when TWC would roll out a speed bump it would be unannounced. And then later other markets would start seeing it and then the advertising would change. Perhaps that is what is going on with VZ.
dealing30002
join:2001-06-14
Chatham, NJ

dealing30002

Member

I am seeing it

I am on the old 15/5 plan but am actually provisioned for 25/25. I was getting 25/25 consistently for over a year but over the weekend I checked again and tested over 40 down, never had I ever tested at this bandwidth. The timing of this post is spot on as I thought the exact same thing, Verizon is fiddling with their network.
pnolte
join:1999-10-21
Chino, CA

1 edit

pnolte

Member

not here

my upstream is better but my 25 down still comes across as about 17 down here in Chino CA. I have been on FiOS internet for almost 5 years now

ilikeme
I live in a van down by the river.
Premium Member
join:2002-08-27
Stafford, TX
kudos:1

2 edits

ilikeme

Premium Member

Seems to be here in North Texas







I'm on the 25meg plan.

lighthouse
cheers
join:2005-05-02
Bozeman, MT

lighthouse

Member

Re: Seems to be here in North Texas

Sweet!

baineschile
2600 ways to live
Premium Member
join:2008-05-10
Sterling Heights, MI

baineschile to ilikeme

Premium Member

to ilikeme
Commonfare with multiple providers, but kudos to verizon for having, generally, the stablest connection

Comcast 16/2


Nona
@104.xx.110

Nona

Anon

Re: Seems to be here in North Texas

That's power boost. These Fios speeds are real sustained speeds, 24/7.

baineschile
2600 ways to live
Premium Member
join:2008-05-10
Sterling Heights, MI

baineschile

Premium Member

Re: Seems to be here in North Texas

I generally see 20/2.5 sustained....
WernerSchutz
join:2009-08-04
Sugar Land, TX

WernerSchutz

Member

Re: Seems to be here in North Texas

said by baineschile:

I generally see 20/2.5 sustained....
No doubt.
MRCUR
join:2007-03-09
Reading, PA

MRCUR to Nona

Member

to Nona
Not exactly... I get sustained 3MB downloads, which is a 24Mb connection, while I'm provisioned for 16.

Cjaiceman
MVM
join:2004-10-12
Parker, CO
kudos:2
(Software) pfSense
Cisco SG300-20
ARRIS SB6183

1 edit

Cjaiceman to baineschile

MVM

to baineschile


No powerboost here, I get that 24/7. I'm on the 50/10 business package, so no caps either Also no SMC garbage, I'm using my good 'ol SB6120.
nasadude
join:2001-10-05
Rockville, MD

nasadude to ilikeme

Member

to ilikeme
I'm on 25M plan also, but I've been seeing 25M down and 25M up lately as opposed to the 15M up for the plan.

I occasionally see a speedtest with down a little higher than 25M, but big surprise is it seems to be 25M/25M now.
pappy97
join:2007-03-12
Dallas, TX

pappy97 to ilikeme

Member

to ilikeme
Or not, I'm on the 25/25 plan in Dallas metro.

»www.speedtest.net/result ··· 1418.png

ilikeme
I live in a van down by the river.
Premium Member
join:2002-08-27
Stafford, TX
kudos:1

1 edit

ilikeme

Premium Member

Re: Seems to be here in North Texas

Still fine here in Denton




keefer1
@corpmailsvcs.com

keefer1

Anon

Hooray?!

After several failed attempts with Comcast technicians and their horrible service, we're finally switching to FiOS. The install is actually scheduled for today, so this news is good to hear.
nasadude
join:2001-10-05
Rockville, MD
·Verizon FiOS

nasadude

Member

Re: Hooray?!

you will like FIOS much better, I predict.

I switched from Comcast to FIOS about 6 months ago and it's been rock solid. On comcast our vonage box would lose sync and have to be power cycled at least once a week -this has happened 0 (zero) times with FIOS.

connection is also much less noisy - ping plotter shows flat lines on tracerts (+/- 1ms at most) with fios; with comcast it was like looking at a mountain range.

ArrayList
DevOps
Premium Member
join:2005-03-19
Boston, MA

ArrayList

Premium Member

always been curious

what is the most creative thing to use crazy fast upload speeds like that for?

VladDracula
@sprintlink.net

VladDracula

Anon

Re: always been curious

Home video monitoring, sling boxing TV, serving pr0n
nasadude
join:2001-10-05
Rockville, MD

nasadude

Member

Re: always been curious

I was going to say live pr0n in HD

Ben
Premium Member
join:2007-06-17
Glen Carbon, IL

Ben to ArrayList

Premium Member

to ArrayList
said by ArrayList:

what is the most creative thing to use crazy fast upload speeds like that for?
     Here's a few ideas.

- E-mail server for yourself and family, though this is low-bandwidth.
- FTP server for yourself and family.
- Web Server

     Or if you really want to get fancy and can spare the cash, you can install video cameras around your house.  Then set up a secure web site at home (only you can log in) where you can view what the cameras see live.

ArrayList
DevOps
Premium Member
join:2005-03-19
Boston, MA

ArrayList

Premium Member

if i had the crazy cash for it i'd setup my own binary usenet mirror

Jim Kirk
Premium Member
join:2005-12-09
49985

Jim Kirk

Premium Member

Uh oh

Now that Karl has posted the story, Verizon will see it and fix the problem.

rebus9
join:2002-03-26
Tampa Bay

rebus9

Member

Re: Uh oh

I was thinking the same thing.

Watch this be a mistake in the coding of provisioning scripts, that gets "fixed"...

RolteC
0h
join:2001-05-20
New York, NY
kudos:1

RolteC to Jim Kirk

Member

to Jim Kirk
said by Jim Kirk:

Now that Karl has posted the story, Verizon will see it and fix the problem.
And I guess my thread on the topic with a few thousand views already did not already do some 'damage'? But all is good, the increase is nice, and well deserved...

koitsu
MVM
join:2002-07-16
Mountain View, CA
kudos:25

koitsu

MVM

Byte versus bit?

Could it be that the provisioned speeds are managed in a different unit than what folks are measuring?

espaeth
Digital Plumber
MVM
join:2001-04-21
Minneapolis, MN
kudos:2

espaeth

MVM

Re: Byte versus bit?

Doubtful. Bit vs Byte would have to be off by a factor of 8.

tmh
@verizon.net

tmh

Anon

No, no, no no....

We've dropped a line to Verizon to inquire.

Karl, Karl, when you're on to something good, the last thing you want to do is ask The Man "Hey! Why are you giving us something for free?"


maartena
Elmo
Premium Member
join:2002-05-10
Orange, CA
kudos:5

maartena

Premium Member

Helps skew the tech support numbers...

I know a cable provider that does this in The Netherlands.

They will advertise a certain tier for "5 Mbps down, 768 Kbps up", and then configure the modems for 6 down, 1 up.

False advertising the other way around? Maybe, but it helps on the number of callers complaining that they aren't reaching their speeds.... because as long as they reach 80% of the configured modem speed, they actually get very close if not over the advertised speed.

Smart thinking. It doesn't cost cable providers a hell of a lot more to have a "cushion" in place of say.... 10% more then the advertised speed, and it helps a LOT in keeping down the "the connection doesn't give me the advertised speed" complaints.

•••

Phil
Rojo Sol
Premium Member
join:2001-06-11
Downers Grove, IL
kudos:2

Phil

Premium Member

25/15 is actually 25 symmetrical.

Ever since the 25/15 plan became available several months ago, it has been consistently showing 25/25 in speed tests.

birdfeedr
MVM
join:2001-08-11
Warwick, RI
kudos:9

birdfeedr

MVM

Re: 25/15 is actually 25 symmetrical.

said by Phil:

Ever since the 25/15 plan became available several months ago, it has been consistently showing 25/25 in speed tests.
And now my 25/15 connection is pulling 30/25. They are adding more fluff. Objective: get rid of the legacy 10/2 and 20/5 subscribers by giving them a little more reason to sign up for a new plan.

RedCaliSS
Premium Member
join:2004-08-21
Murrieta, CA
·Frontier FiOS

RedCaliSS

Premium Member

yep, Verizon loves me.. or not!





below is a short copy/paste from verizon's own speed test
:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [522720]
running 10s outbound test (client to server) . . . . . 23.68Mb/s
running 10s inbound test (server to client) . . . . . . 30.82Mb/s

I'm on the 25/25 plan here in Murrieta, CA
I average 25-30 up.. but rarely will i get the full 25 up..

MonkeyLick78
join:2002-01-27
Hixson, TN

MonkeyLick78

Member

Fios

My FIOS provider seems to be following Verizon's lead. It's nice to actually get more than you're paying for.

This is 30/30.
»www.speedtest.net/result ··· 0947.png

PolakPola
Premium Member
join:2001-12-17
Thornwood, NY
kudos:1

PolakPola

Premium Member

Faster!!!

Mine just got faster. Cheers FIOS

Speed Test #90897406 by dslreports.com
Run: 2010-08-02 13:01:22 EST
Download: 42516 (Kbps)
Upload: 34435 (Kbps)
In kilobytes per second: 5189.9 down 4203.6 up

Vamp9190
Premium Member
join:2002-02-11
Chantilly, VA
kudos:1

Vamp9190

Premium Member

LOL - Thanks a lot DLR

The article says:
It's not clear if this is Verizon simply giving a little extra love to users, or they're engaged in some kind of testing for future tier changes. We've dropped a line to Verizon to inquire.

After they inquire, VZ says, oh yeah, thanks we notice the speeds are too high, we'll lower them now.

mario44222
join:2003-11-22
Cliffside Park, NJ

mario44222

Member

Re: LOL - Thanks a lot DLR

Through RDP:


FLATLINE
join:2007-02-27
Buffalo, NY

FLATLINE

Member

Maybe?

Maybe its due to areas that have significant Cable competition. Im with Time Warner on the 15/2 package in Buffalo NY and since Verizon Fios came to town My actual speeds are more like 30/1.7
sniperboyz
join:2009-10-30
Portsmouth, VA
·Verizon FiOS
·Cox HSI

4 edits

sniperboyz

Member

Kudo to Verizon. Here is my Cox Speed :D

Thats nice to get more speed. here is my Cox Cable,


Please bring Verizon FiOS in 23702 area. I really want FiOS

••••••

fifty nine
join:2002-09-25
Sussex, NJ
kudos:2

fifty nine

Member

Could be an anomaly

I have noticed my speed go to 34Mbps on occasion using speedtest.net and I highly DOUBT that SECTV/PTD is overprovisioning my service.

•••••
patt2k
join:2009-01-16
kudos:1

patt2k

Member

FIOS In 11385

fios needs to deploy faster in queens new york!!

and destroy time warner cable with a peace of cake
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