 BlueC join:2009-11-26 Minneapolis, MN | Sounds like a mess Why am I not surprised... | |
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 |  | | Re: Sounds like a mess As a Verizon subscriber several months ago I started getting unsolicited text messages from a company other than Verizon offering me the opportunity to sign up for premium text messaging plans for $9.99 per month. To enroll all I had to do was just punch in "Y" and it reply. I would sometimes get a couple a day for two or three days in a row. They have gradually decreased to being all most non-existent. I always simply erased them without replying.
I called Verizon when I got the first blitz of texts. They removed the charges after I explained about them. Surprisingly the first CS rep at Verizon advised me to just reply no. I pointed out in general whether you are talking computers or cellular phone clicking on a "link" isn't the best idea. He replied, yeah that makes sense.
Now when I occasionally get these texts I still just erase them. I don't call Verizon because the 60 cents or whatever charge isn't worth my time and effort to call and deal with the CS menu and conversation with a rep explaining the issue.
An interesting side note is that I've never sent a text in my life to anyone, anywhere at anytime. So these scammers got my number how? | |
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 |  |  en102Canadian, eh? join:2001-01-26 Valencia, CA | Re: Sounds like a mess said by TwighlightLA  An interesting side note is that I've never sent a text in my life to anyone, anywhere at anytime. So these scammers got my number how? [/BQUOTE :This is why I have text/sms disabled on my phone. I'll pay a flat rate for data... but not txt. -- Canada = Hollywood North | |
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 |  |  |  | | Re: Sounds like a mess Yes, I hear you and for many people that is an excellent idea or suggestion. (Verizon suggested it.) However, I like to get free helpful info text messages from Verizon on my phone when I travel to Mexico. I also like to get their occasional promo offers--some are actually pretty good or at least worth considering.
Finally, all though it may only be once every couple of months someone I know may send me a text. I wouldn't keep the texting capability just for that but primarily in view of the paragraph info above and to a lesser degree I may NEED or want to sent a text someday...well... | |
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 |  |  |  |  batterupI Can Not Tell A Lie.Premium join:2003-02-06 Netcong, NJ | Re: Sounds like a mess said by TwighlightLA:Yes, I hear you and for many people that is an excellent idea or suggestion. (Verizon suggested it.) You don't block text messages you block being able to be billed for what these scammers hustle.
I got a bill with the $9.99 charge on it that is when I had "premium" SMS "services" blocked. If that blogger from "AZ Disruptor" is such a hot-shot why did it take him over a year to notice the charge on his bill. This is why interweb blogs are not worth the paper they are printed on. | |
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 |  |  |  |  |  | | Re: Sounds like a mess said by batterup:You don't block text messages you block being able to be billed for what these scammers hustle.
I got a bill with the $9.99 charge on it that is when I had "premium" SMS "services" blocked. If that blogger from "AZ Disruptor" is such a hot-shot why did it take him over a year to notice the charge on his bill. This is why interweb blogs are not worth the paper they are printed on. Despite the fact I have a smartphone/multimedia phone I don't access the web or email or send texts. I am somewhat of a neophyte on the technology and features of said phones. However, all though I don't access the web I have two apps, Contact backups and City ID, one of which, perhaps both may have to communicate with "mother" for updates and so forth.
I do get some texts, all of which are fine I want to receive, all that is except for the unsolicited "buy our text messages service for $9.99 per month" from a third party, not Verizon.
So I don't understand you post, probably because of my lack of understanding of cellular technology and features.
Doesn't blocking text/SMS block my ability to send or receive texts? I don't want to interfere with the operation of contacts backup and city ID. I want the ability to receive texts as I like the texts Verizon and on rare occasions a friend sends me. Less important but to some degree I want the freedom to send texts. I DO NOT want unsolicited texts from some stranger company I've never dealt with trying to get me to buy their products. That's my whole deal. | |
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 |  |  |  |  |  |  batterupI Can Not Tell A Lie.Premium join:2003-02-06 Netcong, NJ | Re: Sounds like a mess said by TwighlightLA:Doesn't blocking text/SMS block my ability to send or receive texts? No what you are blocking is being able to buy ring tones and wall paper type crap and have it billed to your account not your ability to text or use the browser.
This should not have to be and opt-out but an opt-in but sadly The Phone Companies make big money billing for these clowns.
I got the charge on my bill and called Verizon to ask what it was. When I found out it was for ring tones and wall paper I told them I did not order it. The rep started giving me a hard time until I informed her that I had a data modem plan with no voice or phone so ring tones and wall paper were of no use to me. She then shut up and took it off my bill.
So sad a great company that was the first to hear the sound of the beginning of the universe is reduced to hustling ring tones to kids. | |
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 |  |  |  |  |  |  |  | | Re: Sounds like a mess said by batterup:No what you are blocking is being able to buy ring tones and wall paper type crap and have it billed to your account not your ability to text or use the browser.
This should not have to be and opt-out but an opt-in but sadly The Phone Companies make big money billing for these clowns. Thanks for the detailed explanation. It is good stuff to know. But its not a problem or issue with me, never has been.
As noted my problem was strictly limited to receiving unsolicited texts from third parties trying to sell me a texting service. So even if I chose to implement what you describe it would not be a benefit to me. | |
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 |  |  wes join:2004-10-20 Marietta, GA | Remember, though: Scamming scumbags are relying on a million subscribers to not care about "just that one dollar".
We don't want to encourage that kind of behaviour. | |
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 |  |  |  | | Re: Sounds like a mess said by wes:Remember, though: Scamming scumbags are relying on a million subscribers to not care about "just that one dollar".
We don't want to encourage that kind of behaviour. Which is why initially I reported it in detail to Verizon and got the charges dropped. Plus one other time I called for something else and while I had them on the phone reported as well as one time at the Verizon store.
My name is TwighlightLA, not Wyatt Earp. I'm not trying to clean up Tomstone! | |
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 |  |  |  |  wes join:2004-10-20 Marietta, GA | Re: Sounds like a mess hee hee: Fair enough! Mercifully, I don't get many unsolicited texts.
I guess short of becoming a sort of digital Wyatt Earp, you're still doing your part by sharing your story. Thanks! -- "If you really want to help this world, then what you will have to teach is how to live in it." - Joseph Campbell | |
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 |  |  |  | | A lot of people like me don't even get to see their bills. My cell phone bill is handled by my company's IT group. A penny here and a penny there and pretty soon you are talking large amounts of money.
Subscribing to a service should be a proper process like switching carriers with a third party verification. | |
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 |  |  FreedomBuildWell done is better than well saidPremium join:2004-10-08 Rockford, IL Reviews:
·Comcast
| said by TwighlightLA:An interesting side note is that I've never sent a text in my life to anyone, anywhere at anytime. So these scammers got my number how? You know there in on it all the way, I've offered suggestions that we should be able to block area codes seeing as most spam text messages come from a few select area codes...I suppose this makes too much logical sense to eliminate a bulk of spam and will cut into the 'oops' cash cow -- »www.rockfordremodeling.biz »www.rockfordremodeling.biz/blog/ | |
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 |  |  | | happened with my dads verizon account. he hardly uses his phone never texted anyone but out of the blue $10 fees started popping on up. fight like crazy to get it removed its such a scam. any of these things it should take a call from verizon asking you if agree to opt in.
its bad enough when you have to deal with the scaming verizon sales office, crap like this makes it worse. | |
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 HarddriveProud American and Infidel since 1968.Premium join:2000-09-20 Phone Room kudos:2 | JAWA... Just Another Worthless App. It's pretty amazing that Verizon Wireless played along for 4 years, taking 30% of the $9.99, until the Texas Attorney General started looking into JAWA. -- "Linux is only free if your time has no value" - Jamie Zawinski | |
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 |  rradina join:2000-08-08 Chesterfield, MO | Re: JAWA... In their defense, they must sell a lot of services sold this way and that means there's a high level of "background noise" above which you have to rise before becoming significant.
What's troubling is that this is a pure scam and over four years there had to be a ton of subscriber complaints and commensurate refunds. This can only mean one of two things:
1) Services sold this way are often disputed by subscribers therefore once again creating a lot of "background noise" above which you have to rise before becoming significant.
2) Verizon recognized the high degree of refunds/complaints and balanced that with the number of subscribers that DID NOT COMPLAIN (and the profit they made) and chose not to act.
Either way this situation points to a weakness in the text message services model. Without a text message from the subscriber to the service's registered text number, the system should be setup so that it's impossible to allow third-party charges to be added to your bill.
It still doesn't solve the scam because they could still send you a text message saying "Text STOP to NOT be charged" and then charge you anyway but at least it would not be possible for them to broadcast a text and start charging folks who IGNORE the message (or never get due to network/phone issues!). Quite frankly the fact that such a scam is possible (and probably STILL POSSIBLE) is ridiculous and beyond belief. Any SANE organization would recognize the possibility for fraud and NEVER design such a possibility into their system.
In an era where Best Buy wants to see my driver's license for a $25 credit card transaction, it's amazing how LOOSE communication companies are with their billing practices.
This is the kind of crap that makes me pause when these companies bitch about regulations. This is like drivers who bitch about red light cameras all while thinking green mean go fast, yellow means go faster and red means stop. Well, we wouldn't need cameras if folks didn't run red lights and cause accidents! We also wouldn't need regulation if companies took their head out of their ass and realized that blatant FRAUD is never acceptable.
The other thing that's ridiculous is if they get 30% for billing, that's a scam in and of itself. In an era where retailers are actively lobbying to get the government to regulate credit card transaction charges (which aren't ANYWHERE NEAR 30%!!!!), who thinks 30% is SANE. Being allowed to charge that much for billing is FAR TOO TEMPTING and it's why this kind of CRAP exists in the first place!
It never ceases to amaze me just how fubar'ed people are when it comes to making money. I love capitalism but why is there ALWAYS an element in our society that take it too far. | |
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 pnh102Reptiles Are Cuddly And PrettyPremium join:2002-05-02 Mount Airy, MD | Another Reason to Use Google Voice Why pay for texting? Just block it and use Google Voice. Even if you're unfortunate enough to get caught in scams like these, you won't pay anything for them. -- "Net Neutrality" zealots - the people you can thank for your capped Internet service. | |
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 |  | | Re: Another Reason to Use Google Voice said by pnh102:Why pay for texting? Just block it and use Google Voice. Even if you're unfortunate enough to get caught in scams like these, you won't pay anything for them. I do that. However, Google voice has some glass ceiling where you will get blocked from sending any more texts for the day/month (I believe) if you send more than an unspecified number of texts.
I'm an infrequent texter so it doesn't bother me but I can see some people hitting the limit pretty easily. | |
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 |  |  pnh102Reptiles Are Cuddly And PrettyPremium join:2002-05-02 Mount Airy, MD | Re: Another Reason to Use Google Voice said by fifty nine:I do that. However, Google voice has some glass ceiling where you will get blocked from sending any more texts for the day/month (I believe) if you send more than an unspecified number of texts. Do you have a source for that? I would say my wife sends/gets about 100 to 200 texts a month via Google Voice and she has yet to run into such a problem. Either that or any limit is higher than that.
Even if Google Voice caps texting, it is still a far better deal than any offering from any wireless plan, and if I am paying for data anyway, I sure as heck am not going to pay extra for texting. -- "Net Neutrality" zealots - the people you can thank for your capped Internet service. | |
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 |  |  |  DragasoniWe're All Mad HerePremium join:2001-12-14 Palm Bay, FL | Re: Another Reason to Use Google Voice 100 to 200 texts a month? LOL! I average between 3,000 and 4,000 a month, so I have no choice but to use an unlimited plan through my provider.
-Dragasoni- | |
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 |  |  |  |  pnh102Reptiles Are Cuddly And PrettyPremium join:2002-05-02 Mount Airy, MD | Re: Another Reason to Use Google Voice said by Dragasoni:100 to 200 texts a month? LOL! I average between 3,000 and 4,000 a month, so I have no choice but to use an unlimited plan through my provider. Why? -- "Net Neutrality" zealots - the people you can thank for your capped Internet service. | |
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 |  |  |  |  |  japPremium join:2003-08-10 038xx | Re: Another Reason to Use Google Voice He's a scam contractor for Jawa.  | |
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 |  |  |  |  |  DragasoniWe're All Mad HerePremium join:2001-12-14 Palm Bay, FL | It just adds up. For example, the thread between my wife and I hit 1,000 messages after just 5 days, and that's just her.
By contrast, I use about 200 total minutes a month on phone. I'm a big texter and a small talker 
I'm not really sure how I got into this habit. It's just easier for me and more discreet to send text messages rather than be on the phone. I mainly text my wife, a bunch of my friends, and my sister. But now my dad has the iPhone and he's learning to text, so I text him too. I'm trying to get my mom to try, but she wants no part of it.
-Dragasoni- | |
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 |  |  |  |  |  |  pnh102Reptiles Are Cuddly And PrettyPremium join:2002-05-02 Mount Airy, MD | Re: Another Reason to Use Google Voice I mean, why go with an unlimited texting plan when you can just get an unlimited data plan and use Google Voice to text all you want for free? At the very least, you get more for your money that way.
For me, I refuse to pay for texting on principle. I know it costs the provider 0, and I know that from a technical perspective there is nothing to them. I simply cannot bring myself to pay for that. -- "Net Neutrality" zealots - the people you can thank for your capped Internet service. | |
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 |  |  |  |  |  |  |  DragasoniWe're All Mad HerePremium join:2001-12-14 Palm Bay, FL | Re: Another Reason to Use Google Voice Because, I get unlimited data, unlimited text, and 300 minutes for $25 a month.
-Dragasoni- | |
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 |  |  |  |  |  |  |  |  informpageNever Be Satisfied join:2003-07-09 Forest Hills, NY | Re: Another Reason to Use Google Voice Except when someone sends you a text message. They could easily send it as an email, but just like they could scan a paper instead of faxing it, people do what's easiest for them. | |
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 |  |  |  |  |  |  |  |  informpageNever Be Satisfied join:2003-07-09 Forest Hills, NY | Except when someone sends you a picture text. Not that they couldn't send it as an email, but they don't, just like people fax instead of attaching a scan. They do what's easiest. | |
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 |  |  |  FBGuyPremium join:2005-03-19 Evanston, IL Reviews:
·Comcast
·T-Mobile US
| said by pnh102:said by fifty nine:I do that. However, Google voice has some glass ceiling where you will get blocked from sending any more texts for the day/month (I believe) if you send more than an unspecified number of texts. Do you have a source for that? I would say my wife sends/gets about 100 to 200 texts a month via Google Voice and she has yet to run into such a problem. Either that or any limit is higher than that. Even if Google Voice caps texting, it is still a far better deal than any offering from any wireless plan, and if I am paying for data anyway, I sure as heck am not going to pay extra for texting. »www.google.com/support/voice/bin···r=115116
at the bottom.
it doesn't say what the limit is, but there is a limit. | |
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 |  |  SunnyD join:2009-03-20 Madison, AL | I've been putting in probably 30-50 texts PER DAY over the last few weeks with GV to my wife who's been out of town. I've had no sort of service interruption. | |
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 b10010011Whats a Posting tag? join:2004-09-07 Bellingham, WA | text messaging it's self is a scam Sending a text message should cost the sender less than a penny.
It should cost the receiver nothing. | |
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 |  patcat88 join:2002-04-05 Jamaica, NY kudos:1 | Re: text messaging it's self is a scam said by b10010011:Sending a text message should cost the sender less than a penny.
It should cost the receiver nothing. 1 second of a voice call is ~60 test messages  | |
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 |  |  b10010011Whats a Posting tag? join:2004-09-07 Bellingham, WA Reviews:
·Comcast Formerl..
| Re: text messaging it's self is a scam said by patcat88:said by b10010011:Sending a text message should cost the sender less than a penny.
It should cost the receiver nothing. 1 second of a voice call is ~60 test messages Not on my plan...
One text message sent and received (I have to pay both ways) cost more than a minute of talking.
No, I am not going to pay for unlimited text or data. | |
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 |  Chahk join:2003-12-11 Brooklyn, NY | Text messages cost the carriers absolutely NOTHING! There is a reason why 160 characters is the limit - that is the size of the handshake packet between your phone and the cell tower, on which the SMS is being delivered. In other words, there is no overhead for SMS since it's is using the overhead in the first place. | |
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 |  BF69Premium join:2004-07-28 Camden, TN | said by b10010011:Sending a text message should cost the sender less than a penny. Even a penny is too high. A full text message is 160 bytes. Even if you go by Verizon's and at&t's data overage charges of $10 per GB ( which is joke in of itself ) for 1 penny you should be able to send or receive 7000 text messages. | |
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 | | Unfriggin believable What is really unfortunate is that when (not IF) this is exposed, the wireless providers will settle for pennies on the dollar. I'm going to pull up all of my AT&T bills now to check...I've recently gotten these STOP messages. | |
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 |  EricthornIt only hurts when I laughPremium join:2001-08-10 Paragould, AR | Re: Unfriggin believable said by expert007:What is really unfortunate is that when (not IF) this is exposed, the wireless providers will settle for pennies on the dollar. I'm going to pull up all of my AT&T bills now to check...I've recently gotten these STOP messages. I got suckered into one called Yippie, but it said nothing about being charged for anything. My wife caught it on the bill and we called Sprint and they promptly refunded the money. I'm not quite sure how this isn't plainly illegal and they're being sued.. maybe it hasn't got around enough.
My guess is he won't get living in that 100k sq ft house for long... -- Ever try stuffing a melted marshmallow up a wildcat's ass? It can be done, but you have to like your job. - This Is The Way The World Ends by James Morrow - Join a DC club, it can't hurt you! | |
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 |  |  | | Re: Unfriggin believable How is it illegal? if you do NOT reply back to the message than it is YOUR fault for not opting out of the service. Companies - including your cell carrier- do sell your information and share it with 3rd parties. Who knows where that information goes after its shared and sold to their partners. They sell it again and again? Of course they do. That is why you OPT OUT in the first place and you won't get charged. It's not illegal. they provided content that the customer surely agreed to by not opting out by replying STOP in the first place. VZ can try to sue them all they want; their website is legal and they provide apps and content to people They give you all of the terms; not their fault if YOU and others FAIL to read the Terms. | |
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 |  |  |  jmn1207Premium join:2000-07-19 Ashburn, VA kudos:1 | Re: Unfriggin believable said by CWRU :How is it illegal? if you do NOT reply back to the message than it is YOUR fault for not opting out of the service. Companies - including your cell carrier- do sell your information and share it with 3rd parties. Who knows where that information goes after its shared and sold to their partners. They sell it again and again? Of course they do. That is why you OPT OUT in the first place and you won't get charged. It's not illegal. they provided content that the customer surely agreed to by not opting out by replying STOP in the first place. VZ can try to sue them all they want; their website is legal and they provide apps and content to people They give you all of the terms; not their fault if YOU and others FAIL to read the Terms. If you don't want our company to take 75% of your salary each pay period, be sure to press the big green button at our Denmark offices. If you can't get to Denmark in time, or simply ignore this, too bad for you. | |
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 |  |  |  cghh join:2001-01-15 Milpitas, CA | said by CWRU :How is it illegal? if you do NOT reply back to the message than it is YOUR fault for not opting out of the service. Companies - including your cell carrier- do sell your information and share it with 3rd parties. Who knows where that information goes after its shared and sold to their partners. They sell it again and again? Of course they do. That is why you OPT OUT in the first place and you won't get charged. It's not illegal. they provided content that the customer surely agreed to by not opting out by replying STOP in the first place. Just to be clear here, someone can't just randomly send you a text message and tell you that unless you opt out by, say, replying "STOP", that you are on the hook for some service. You had to have opted IN to them at some point. Just having the ability to receive a text message isn't an OPT-IN. | |
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 rit56 join:2000-12-01 New York, NY Reviews:
·RoadRunner Cable
| A bit off topic but appropiate Seeing how Verizon and AT&T have gladly profited from this do you really trust AT&T to use their own meters to track broadband usage? It's needs to be regulated by the government just like all other utilities....... they will overcharge their customers until caught red handed and even then they will continue to do so... | |
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 |  See 7 replies to this post |
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 miniduPremium join:2002-09-28 Cheboygan, MI | My bill got hit My mother's phone which has texting disabled by AT&T had a charge show up from one of these scams when an at&t sales idiot turned off the text messaging block.
I called up and read them the riot act, and demanded that it be removed and the text block go back on.
I can't see paying for a text plan for a 71 year old woman, who doesn't know how to read or send them.
I personally hate text messaging, the only reason I pay for it on my phone is because I have idiot friends that will send a text regardless of what I tell them, and there are rare occasions it is nice to send a "I'll call you back" message when I ignore a call. | |
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 |  | | Re: My bill got hit Completely agree with you. I'm not a cane-shaker yelling at the whippersnappers from my front porch, but I still prefer to use the phone to talk--not text. My friends do not understand this and still text me although I get billed per item. I will not be roped into getting an "enhanced" texting plan. | |
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 | | Had to pull the plug After several go-rounds with AT&T we had to cancel all SMS function on my wife's account. She has never played an online video game in her entire life, but she kept getting auto-slammed into $10/month game cheat "tips" by one of these scammers and no amount of arguing with AT&T or using their blockers would stop it, so we got them to disable SMS, period.
It would be so easy for the carriers to stop this, but they want that 30%. | |
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 olegy join:2003-06-02 San Diego, CA | T-Mobile spams you as well One time, a few years ago, I have stopped to use T-Mobile prepaid, just because of sms spam. As soon as I activated a new prepaid account and placed $25 to it (and nobody knew my new number, but T-Mobile) I started to receive numerous sms messages. It drained my $25 prepaid account within a few days. There is (was) no way to opt-out of SMS on prepaid. | |
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 |  | | Re: T-Mobile spams you as well The phone company's are well aware of this scam same as the one Martin Toha runs through his company. profinity.com. They have still have 400-500 people calling in to cancel the scam lec charges on their hardlined phones.This one usually $14.95 a month.Thats just the ones that notice it daily can imagine the ones that don't.They hire their people thru workathome sites. And run their service thru skype and xlite.Funny xlite has in their terms of service you can't use their company for a business but they let this one and others use their xlite to run scams on people.Also have buying club scams mixed in.Only allow 3 months refunds cause know all the phone companies will refund. | |
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 |  |  TransmasterDon't Blame Me I Voted For Bill and Opus join:2001-06-20 Cheyenne, WY | Re: T-Mobile spams you as well Everytime I read stuff like this I am glad I have stayed with tin cans connected by a simple string.  | |
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 |  | | You can opt-out by just calling T-Mobile and requesting it. I have prepaid and that's what I did. Haven't received any text messages. | |
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 |  BiggA join:2005-11-23 EARTH Reviews:
·Comcast
| Re: Verizon also allows land line customers to be scamed! Wow, that is horrible. Talk about kicking someone when they are down. They should have some sort of bulk cable system that's included in the cost of being a patient there and receiving the appropriate medical care. It's not like it costs a lot to deliver 30-50 popular channels on cable... | |
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 keasonPremium join:2002-05-02 Ann Arbor, MI | MetroPCS has the best policy They permit premium SMS but don't allow 3rd part billing charging.
Sprint will let you cancel premium SMS, but that also means you can't use Google SMS. You can use normal phone-phone SMS
What do the other carriers do? | |
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 BiggA join:2005-11-23 EARTH | This is all a scam None of the carriers should allow text billing unless it is to a verified non-profit, like Red Cross. There is just no reason to have text billing other than for a scam or Red Cross or similar donations. | |
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 | | T-Mobile Prepaid Was a victim of this as well just 2 days ago. Got charged 9.99 so there was insufficient funds to refill my account, and I was left without service. Here is the process I went through for those with T-Mobile Pre-paid, hope it helps:
1) Call 611 2) Use the voice prompts for 'Refill your Account' and 'I have a question about a previous refill' and you'll speak to a representative 3) Make sure you have your 4-digit pin on hand. If you don't remember ever creating one, you can do so from the main menu by saying 'Change Pin' 4) The representative I spoke to saw that there was a charge for a '3rd Party Download' of 9.99. I had indeed received a txt msg similar to the one in the news story, and had suspected this to be the cause. He gave me the credit back, reset my minutes, and blocked all 3rd party downloads from the phone.
I highly recommend that anyone calling in for this also get all 3rd party downloads blocked. That's really the only solution they seemed to have for stopping stuff like this in the future. | |
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 |  | | Re: T-Mobile Prepaid said by mrexcelion:Was a victim of this as well just 2 days ago. Got charged 9.99 so there was insufficient funds to refill my account, and I was left without service. Here is the process I went through for those with T-Mobile Pre-paid, hope it helps:
1) Call 611 2) Use the voice prompts for 'Refill your Account' and 'I have a question about a previous refill' and you'll speak to a representative 3) Make sure you have your 4-digit pin on hand. If you don't remember ever creating one, you can do so from the main menu by saying 'Change Pin' 4) The representative I spoke to saw that there was a charge for a '3rd Party Download' of 9.99. I had indeed received a txt msg similar to the one in the news story, and had suspected this to be the cause. He gave me the credit back, reset my minutes, and blocked all 3rd party downloads from the phone.
I highly recommend that anyone calling in for this also get all 3rd party downloads blocked. That's really the only solution they seemed to have for stopping stuff like this in the future. not always just because they say they did it doesnt mean they did. had several times called up to get it blocked with verizon yet still showed up. i dont trust them at all. | |
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