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Frontier Starts Reselling HughesNet Broadband Services
Two Awful Tastes That Taste Awful Together?
by Karl Bode
Wednesday Jul 25 2012 08:36 EDT
HughesNet and Frontier Communications, two companies with significant reputations for over-charging and under-delivering when it comes to broadband services, this week announced that Frontier will start reselling HughesNet services in rural markets. HughesNet's slow speeds, high prices and daily usage caps (we assume all three will be coming along for the ride) consistently see fairly awful reviews among our users, and Frontier's DSL reviews fare only slightly better. Frontier appears to positioning themselves to offer HughesNet's new Gen4 services which should provide slightly faster speeds, but will likely remain saddled by high latency, high prices, and severe daily usage caps. While it makes sense that two companies that really aren't very good at what they do should want to work together, Frontier's PR team overshoots a little when selling the new joint product. "This is another example of Frontier's unwavering commitment to making broadband access ubiquitous - especially in rural America," claims Frontier. It's an example of something, but "unwavering commitment" probably isn't the phrase many customers of the two companies would choose.

tags: satellite · business · alternatives · bandwidth · HughesNet Satellite Broadband · Frontier Communications

Most recommended from 16 comments


Crookshanks
join:2008-02-04
Binghamton, NY

Crookshanks

Member

2012-Jul-25 9:02 am

ah, Frontier, Karl's favorite whipping boy....

.... why not slam Verizon for abandoning their copper markets while simultaneously slamming Frontier because they aren't investing in those markets fast enough for our liking? Don't give them any credit at all for steadily expanding their DSL footprint and bringing it to rural areas that Verizon couldn't care less about, where the only other choice is capped/high-latency satellite or (if you're lucky) capped 3G.

Despite what many people think, Frontier has been a godsend around these parts. 3mbit/s speeds may not impress many people around here but it's fast enough for the majority of normal users and infinitely better than high-latency, capped, and expensive satellite service.

I've worked with Frontier for more than a decade on both the residential and commercial side of the business. They've been nothing but helpful, responsive, easy to deal with, and reliable. Some people may have had negative experiences but Frontier deserves more respect than it gets on the editorial page.
· actions · 2012-Jul-25 9:02 am ·

How about ..