  TransitManPremium,MVM
join:2000-09-05
Dayton, OH
kudos:1
 ·RoadRunner Cable
| Now Who's Next If Bazillion is gone, closed up shop and no one is there to answer the phones, how are those subscribers going to get their lines un-provisioned to go to Speakeasy.net or through the Covad Safety Net program?
It was my understanding that it takes a written release to change providers, unless Covad was the CLEC in this area.
Further, it shows what a lack of fore thought and planning by the upper management to the regards of those who did pay for their service. They basically dropped them into the nearest river with "concrete overshoes" and no lifeline to even help support them.
Bazillion may be gone, but those in the management end must answer to those that did pay the bill, faithfully and on time. Where did that money go? And what recourse do those subscriber's have?
To those who lost their service, my thoughts and prayers go out to you and hopes that you can get reconnected to DSL or dial-up soon. | |
|
 | wilken
join:2000-11-03
Eden Prairie, MN | Re: Now Who's Next Well, I got a nasty email message in my inbox just now informing me that Bazillion would be unable to continue my services.
I wonder when the actual turn-off date is going to be, since I obviously still have a connection right now.
It also sounds like they are stealing about 30$ from me. Of course my credit card has been charged 49.95 for January, and its only Jaunary 14th right now... They still owe me 17 days of service... | |
|
| Anon
| Im sure that they gave covad permission to release all subscribers to other ISP's. Covad will allow this even without the ISP's permission, if they are in default, as long as they are not in Chapter 11 bankruptcy. Just so you know covad.net and speakeasy are not your only choices. You can go with whom ever you wish.
[text was edited by moderator] | |
|
|  h2oski
join:2000-09-19
Canton, MI | one of my customers had bazillion, (their decision not mine)I signed up with covad.net about two weeks ago when all of this started with bazillion. I called covad.net sat night and they said they are switching my line to their service and this might take up to 48 hours, so i may experience some down time. I guess all of bazillions lines automaticly got released on saturday. bottom line call covad.net now!! it could take up to a month for a new provider ie: speakeasy to switch your line (that is what xo told me), supposedly covad.net will keep you up and running. I guess we have no other option but to let them try to keep our service up untill we can find another provider. | |
|
| | | Anon | Re: Now Who's Next Thats not necessarily true. Covad is attempting to continue uninterrupted service REGARDLESS who you switch to. Dont be fooled into thinking you have to go with Covad.net. The key is to do it ASAP. Once your switch is in the process does not take that long. They do 1 batch run per day to do the previous days requests. www.futurenet.net | |
|
|  rach
@chicago-05-10rs.il.d | Dsl providers are not legally allowed to switch service from bazillion without a release signed or bazillion filing for bankruptcy. Former bazillion customers do, however, have the option to start a new line of service, with the standard waiting period, as opposed to switching their service which takes about 72 hours. Bazillion should be there to sign the release forms; but until then, we are stuck. | |
|
| | | | Re: Now Who's Next I was a Bazillion and my service was disconnected so I called CAIS Internet and now everything is good so far. All I did was order a new line because I couldn't switch ISP's | |
|
| | | Covad has a form that you must fill out. In fact, when you sign up with another ISP they will send you the form that allows you to switch from the Covad routers to your new carrier. | |
|
| | | I spoke with both covad.net and speakeasy today. If you switch to covad.net, you don't have to worry about the release form ... Covad and Bazillion have worked it out internally so that's not necessary. If you switch to Speakeasy.net, they posted a self-release form(today) that you have to fax to speakeasy (»www.speakeasy.net/ellis). You have to know your order number and Covad circuit number to fill out the form. The guy on the phone said the VP went down to meet with Covad today to make sure everything is going as smooth as possible.
All of this really sucks ... I've only had my Bazillion DSL for about a month and now the damned thing is gone! Hopefully the switch won't take more than a few days. | |
|
| | criznag
join:2000-08-23
Kansas City, MO | Re: Now Who's Next Does ANYONE know if you have to sign a one year agreement with Speakeasy? I was thinking of Covad.net but I won't even be here for 12 months! Please, I cannot seem to find out this information. | |
|
| | |
| Re: Now Who's Next Last time I checked, both Covad.net and Speakeasy required 12 month contracts. However, I'm not sure now. The other day Speakeasy was charging $89.95 a month for IDSL service. Now their back to charging $59.95. Maybe they are changing their service terms for Bazillion customers?
[text was edited by author 2001-01-17 13:09:24] | |
|
| | | | criznag
join:2000-08-23
Kansas City, MO | Re: Now Who's Next Since when does Speakeasy charge $59.95 again? When I tried to switch on their web site, it still came up as $89.95. They seem impossible to get ahold of over the phone, but we'll see. If the price is indeed $59.95, that is definately something to look at. | |
|
| | | | | | | Re: Now Who's Next I'm not sure when they made the switch. But I checked twice today at http://www.speakeasy.net/ellis and it comes up with $59.95. The package is called HotWire Plus (residential 144/144 IDSL, 2 static IPs, 2 e-mail accounts). However, there is still a $99 transfer fee. No info on whether or not its a 12 month contract.
Covad.net actually works out to be a little cheaper if you count the free month and no transfer fee into the mix.
| |
|
| | | | | | criznag
join:2000-08-23
Kansas City, MO
| Re: Now Who's Next I see it, thanks. I was picking the wrong plan. I really want to do it, but since I am only going to be here for about 8 months, it's ridiculous to do a year contract. I signed up for Covad.net, but E-mailed them to cancel it. I do not want to pay for the service and not use it! There must be some way to get out of these contracts, but all places say no.
[text was edited by author 2001-01-18 00:16:42] | |
|
| | | | | | | Anon
|  Re: Now Who's Next
said by Edelstein:
I see it, thanks. I was picking the wrong plan. I really want to do it, but since I am only going to be here for about 8 months, it's ridiculous to do a year contract. I signed up for Covad.net, but E-mailed them to cancel it. I do not want to pay for the service and not use it! There must be some way to get out of these contracts, but all places say no.
[text was edited by author 2001-01-18 00:16:42]
Yeah, pay the termination fee or keep paying for the service. The only other way out would be to find an ISP will do it month by month. But that will be hard to do, as it stands now they don't even see any $$$ from you for about a year. Thus there is no incentive for them not to require a contract.
-Matt | |
|
| | | | | | | | criznag
join:2000-08-23
Kansas City, MO | Re: Now Who's Next But wouldn't they rather have my money for 8 months then not have any of my money at all? That just dosen't make any sense. It took like like 4 months to hook me up, they will never make all that money back. I guess this is why all these companies are going out of business.. | |
|
| | | | | | | | | | Anon | Re: Now Who's Next said by Edelstein:
But wouldn't they rather have my money for 8 months then not have any of my money at all? That just dosen't make any sense. It took like like 4 months to hook me up, they will never make all that money back. I guess this is why all these companies are going out of business..
Say it costs them $200 to get you connected (really low, especially if they had a truck roll).
Your $54.95 (That's what covad.net is charging me) * 8 =$439.60.
Subtract the $200 cost for your install and they are left with $239.60 as profit. Now pay for that T1, 24x7 customer support, etc... You'll see that they are making very little per month.
In short, it's better for them to not take your money. The resources would be better spent for someone who will be there for the whole year, so they can recoup the costs and even make a profit.
Problem with DSL is that the costs are relatively high to get it installed and the companys won't see a profit for a while. It's sort of like the early days of cellular. They were giving phones away that cost $400, hoping to make it back on the 1 year contract they sold you (with limited minutes).
-Matt | |
|
| | | | | | | | I'm trying to find the $59.95 rate for IDSL on Speakeasy.net. I do not see a package called HotWire Plus listed anywhere. All of the 144/144 IDSL packages are listed at $89.95. Does the cheaper rate really exist? Can someone provide the link.
Also, if you switch ISP's via Covad.net, which ISP do you go with (e.g., DSL.net, Concentric, Speakeasy, etc). | |
|
| | | | | | | BTM
join:2000-10-03
Acworth, GA Reviews:
 ·Atlantic Nexus
| Re: Now Who's Next I spoke with a Speakeasy rep yesterday asking about how to get the Hotwire Plus (I also could not find it on the website). He said that only a portion of the IDSL customers would qualify (I believe those using the Telesurfer accounts at present, but I don't remember exactly). If you sign up for the IDSL service and qualify for the Hotwire plus, then you will get it for 59.99, if not then it's 89.99. I went ahead and signed up without being sure of which version of IDSL I had... I could care less at this point. Not going back to dial-up and I will NOT use Bellsouth (my ILEC) for any amount of money. | |
|
 halo5
join:2000-07-20
Dayton, OH
| WOW It still amazes me the state of DSL in this country. A year ago, things were very positive with the deployment of DSL, now it's extremely shakey. Not just a couple of big players folded, a lot of them did.
It seems, like all major technologies, that only the "bigboys" will be able to play, and profit. 
halo
[text was edited by author 2001-01-14 04:17:19] | |
|
| | |  Re: WOW
--
Phorte cna't tpye. | |
|
| | |
| | | its unfair, the telcos charge each a massive amount for each line... if they want dsl to live, they'd cut back on the profits.
Its like Microsoft charging each software company $30 for each copy they sell just so its able to run on windows... if they did that, then MS would be the only game in town. MS could offer their software cheaper than anyone else, and kill the whole market... ofc the government would stop them. But they don't seem to be stopping the telcos. | |
|
| |  KeithM8Zx6r Rider
join:2001-01-17
Broken Arrow, OK | Re: WOW I believe it's the government that sets the rates at which a telco can sell a "line". Telcos are regulated by tariff laws. When the gov. regulates how much MS sells their product for THEN you can make a comparison.
As far as "big" dsl companies going under it's both shocking and disheartening. Just goes along with the saying "It takes money to make money". Hmm, although SBC's Prodigy is taking on water at this very moment. Go figure... | |
|
| Reviews:
 ·Verizon FiOS
| said by Halo5:
It still amazes me the state of DSL in this country. A year ago, things were very positive with the deployment of DSL, now it's extremely shakey. Not just a couple of big players folded, a lot of them did.
The business plans are all coming home to roost. While some honest providers are going under, it seems most of those going under are those who tried to match ILEC pricing with the delusion that it could go on forever.
And through this all, with the closing of ISP's left and right, and especially in Bazillion's case ("sorry, we don't give a hoot about you any more, we're gone -- fend for yourselves"), it's leaving a very souring taste in the mouths of those who have had or who were looking at DSL service. It's a wonderful technology, but its reputation is being sullied by the few who were just out to make a buck.
said by halo5:
It seems, like all major technologies, that only the "bigboys" will be able to play, and profit.
Welcome to the next two years of hell.
--
=C=
[text was edited by author 2001-01-14 10:28:32] | |
|
| I got burned good :( Well I got burned really good! I forked out $325 dollars with only 2 to 3 weeks of service which took 4 months to setup! I had been trying to contact them to find out what was going on with my services when I check dslreports.com on 1/13/2001 and found that my wonderful isp had gone under without even contacting me.
I don't know if going with anyone else is even worth it at this point since covad is so ##### up. Ahh.. god this really hurts I guess its time to call the credit card company and dispute the charges...
[text was edited by moderator] | |
|
| | Anon | Re: I got burned good :( Same here, I plan to dispute all charges from Bazillion. I had just about 5 weeks of service until my line was suddenly disconnected last Tuesday. This really sucks, and there's NO WAY I am going with Covad or anyone else who wants a 12 month contract. ADSL/cable modem should be available within a few months, so it would be stupid to lock myself into a full year of IDSL.
Also, what happens to this useless IDSL modem? Time for an ebay auction I guess! | |
|
| |  Jon GebWal-Mart Sucks
join:2001-01-09
Howell, MI | Re: I got burned good :( I am planing on moving.My new apartment will support Covad DSL they better let me take the contract with me | |
|
JJ
@ibm.com | Note not bad, but no date given for service drop I am a Bazillion...er..former Bazillion customer who got the same email as the other 5000. I don't think the email was nasty but it does put me in a bad spot. I'm also interested to hear what they plan to do about the 17 days of service they've billed me for.....any ideas? | |
|
| | | Re: Note not bad, but no date given for service drop | |
|
| | TransitManPremium,MVM
join:2000-09-05
Dayton, OH
kudos:1 | Re: Note not bad, but no date given for service drop They broke their end of the contract, thereby making such contract null and void.
--
MINDSPRING ADSL @ 6860 ft. from CO. 1.5mb(down)/384kb(up) | |
|
| | | If you read the atricle the man from bazillion said they would not refund anything. Maybe they will give Phone service in place of the refund. | |
|
| BTM
join:2000-10-03
Acworth, GA | I'm not necessarily interested in a refund for anything, but it would DEFINTELY be nice if they let us continue to use that 400 minutes of long distance each month.
I was kinda getting used to that...
BTM | |
|
| | BAZILLION OWES my company $45k
--
Brad
»www.fscigroup.com | |
|
| | | Re: BAZILLION OWES my company $45k
Let the court battles insue!
Hope everything turns out OK.
--
Phorte cna't tpye. | |
|
| | | | Re: BAZILLION OWES my company $45k I doubt it. If they turned off the lights and let everyone go they must be hurting bad. I bet I won't see a penny from them. I guess I cut my loses and go on.
--
Brad
»www.fscigroup.com | |
|
| nascar24
join:2000-12-20
Sterling Heights, MI | Good luck in getting paid from these guys. I was with a company that I recommended Bazillion to but have since left them. Im sure I will be bad mouthed about it. LOL! They probably wont be too happy tomorrow when they go in and try to connect to the other office. | |
|
jcNY
join:2000-02-24
Smithtown, NY | Ashes, ashes, all fall down It's looking like residential broadband will soon belong to the telco's and the cable companies exclusively. More and more independents are going down every week, Northpoint seems to be on its deathbed and Covad is only a little bit better. What a difference a year makes! | |
|
| | |  Re: Ashes, ashes, all fall down
What a difference a year makes!
A year? More like three months!
--
Jim Seymour & Karel the Computer Cat
Agents Provocateurs Extraordinaire
Note new address | |
|
| | Reviews:
·Verizon FiOS
| Re: Ashes, ashes, all fall down said by jseymour:
What a difference a year makes!
A year? More like three months!
One of the first big ones to go was PhoenixDSL back in late October. Am I missing any from before? Flashcom (and PSN?) folded well after PhoenixDSL announced its acquisition by MegaPath.
--
=C= | |
|
| | | | | Re: Ashes, ashes, all fall down
One of the first big ones to go was PhoenixDSL back in late October. Am I missing any from before?
Like I said...
--
Jim Seymour & Karel the Computer Cat
Agents Provocateurs Extraordinaire
Note new address | |
|
| | | Not to mention some large creditor recently listing Rhythms as a big credit risk. That'll hurt them for sure.
--
=C= | |
|
| WELL I HAVE No service now
i am now on a 56k modem,, i have been trying to switch to a new isp with no luck,, luckly i have the release form..
but i feel sorry for those that don't have one..
anyone else with their service cut yet ???
i can't even ping the one gateway they had of 64.92.44.1
i will try the other of 64.92.26.1
we will see.. but still it pisses me off, i was charged this month and prorated last month then charged me install fee,, soo i will call my CC company and dispute it since they went under,, so F them.... RRRRRR owell hope everyone gets back up soon for the ppl of Bazillhell..
Later,
Milford, Ohio
I will repost if i was able to get back on'
Well I am Back,,, nope it didn't work with the other gateway, all though i was able to ping it but couldn't lease or set up my static ip's,
So now i had to send an Self ISP release form from Speakeasy.net, but still can't sign up for service from them because it still says :
Service for your area is still in the planning stage, so you cannot order at this time. If you would like to be contacted when DSL is available, please call Speakeasy at 1.800.556.5829.
Yeah Whatever,, ,, Damm so i guess i will call them again and let them know..
Well Back to square one i guess ,, haa haa haa,,,
If you only need 1 static IP or use Dynamic i would go with Covad.net but if you need more then one, go with Speakeasy.net unless you have a good IS local..
Later
Darth
[text was edited by author 2001-01-15 20:16:19] | |
|
| JJ
@bazillion.com | Re: WELL I HAVE No service now Amazingly I still have service *duck* but I'm not sure how long it will last. I am on the phone waiting to speak to Speakeasy now. Funny how Un-easy it is to get through to speak to a Sales rep. I've been redialing for 10 minutes now. I'm kinda getting sick of the english accent that answers the phone. I'm getting the feeling I'm in the call queue about 2000 out of 5000 Dumbzillion customers. I'm just hoping I won't have to install Juno to have (crawl) 33.6 access before my connect drops. | |
|
| | | I just went to covad and was not asked for the release as Bazillion has released everyone in one swooping blow. Covad issues the rebate. | |
|
| Anon | Now I love cable even more
this latest totally so so irresponsible abrupt close-down of Bazillion.
I'm surprised to see the way they flushed their customers
down the toilet.
From the way they closed down I'm sure refunding prorated
payment to customers is the last of their worries right now.
And yet I see postings like, "what about the rest of the month
out of the 49 bucks I paid up ...." If I were a Bazillion customer
right now I would just forget about the ten bucks and pretend
that my dog ate it. But don't get me wrong -- I do feel your pain,
especially for the business customers.
Just another sign that DSL is losing to cable. | |
|
|  djrobx
join:2000-05-31
Valencia, CA | Re: Now I love cable even more I don't think it means DSL is losing to cable, but it certainly makes me think that sticking to an ILEC might be a good idea.... | |
|
| RadioDoc58ef2c0Premium,ExMod 2000-03
join:2000-05-11 | It's not about DSL vs Cable. It is about very bad business plans modeled after the dot-com "we'll not worry about profits because all this money is chasing us" mentality. Look at how many non-DSL internet companies are belly-up now. Once the money got bored and left they are all in trouble.
Don't kid yourself about cable companies. They are ILECs in a different suit and just as nasty about competitive access. The telcos are the bad guys now because they were forced into it; so far cable hasn't had to face that but it is inevitable.
I also feel for the customers who were flushed in any of these failures. It is the unfortunate byproduct of the market shakeout. At least they know they are serviceable. The trick is to get someone to service them. | |
|
| | yazdzikPremium,MVM
join:2000-07-26
Honesdale, PA
kudos:1 | Re: Now I love cable even more Dear Doc,
While you are more expert at everything, than I am at anything, there is a scenario, such as mine, where that would not be true.
I have Covad/Bignet, functioning very well on a dedicated line, and no home phone service. (My wife still has a phone on a land line -mistrusting creature!)
Were my line to go down, and Covad decide it were not worth the cost to repair it, there is absolutely no guarantee that I could get line-sharing DSL. Legally, the telco must repair my DSL line, but, Covad, who gallantly fought the telco for months on my behalf is no longer in a position so to do. Should they say they would no longer do what they did before, and, in my opinion, this is a very high probability, I have a line that currently supports DSL, and very well, but which, if the street heave, or a careless construction worker(what, in New York?) mis-hack, and somewhere a break occur, what would I do? If a pots line were suitable for DSL, and the pair were available, and I could wait for the provisioning, I might, with a good deal of luck, have DSL again.
This situation is not unique. Covad did very many dedicated installs, indeed, and, if even a small portion of them go down, will Covad have the cash to keep fighting the recalcitrant telcos? Or is my next ISP Time Warner Cable?
Or admit what the very first ISP I called said, that, $69 per month SDSL is the cheapest way to go, since, in his opinion, ADSL was a "crap shoot." Like many, I thought that the twenty dollar saving, for twice the download speed was a good trade-off. I was wrong. Yes, my service is great now, but, there is no realistic hope of repair, were there to be line problems.
This is absolutely no criticism of Bignet, or Covad, both of whom moved mountains to make my service as good as it is. Rather, a comment that, if one have to move mountains to provide clean 608/128 at $49 per mensam, eventually the mountains will stay put. I doubt that the biblical injunction concerning faith moving mountains was intended to apply to telcos. Make no mistake, the monolithic mountains of Ma Bell will not yield to prayers for fairness, nor fall from meek laws that stir the tiny pebbles on the surface. They are here to stay, and the consumer be damned.
All good wishes,
Yazdzik
| |
|
| Anon | Am I lucky?--I'm still worried.
Yes, I had to fork over $250 up front for installation.
Yes, it was been impossible to get through to Bazillion recently.
Yes, I got the shocking termination e-mail from Bazillion on Saturday.
But the service was OK while it lasted.
And actually, I'm using Bazillion DSL as of this moment.
(I wonder if the fact that I'm in NYC-- far away from Seattle--has anything to do with it.)
Also, COVAD rebated me to the tune of $200 already.
So, my cost thus far is just $50 installation and $50 each month for the TWO MONTHS (!) that I've had the service.
Nevertheless, here are my concerns:
I don't want them charging my credit card in the future.
Its only fair that I am now released from the one-year contract I signed with them.
Are these unfounded concerns? Should I expect things to go smoothly in the future? By smooth, I mean that I'll be free and clear and able to do whatever I want vis a vis another ISP.--Or are there defensive steps I need to take?
Whew! How long did Bazillion DSL last altogether? Around 14 months? or even less? | |
|
| criznag
join:2000-08-23
Kansas City, MO | Re: Am I lucky?--I'm still worried. I forked over $334 for December till now, plus installation. No Rebate check. Thus far I am unable to connect, back on my 26.4 modem. There is no way in hell I am going to let them take all that money, I will be disputing it. They cannot just charge all the installation fee's, and then bail. | |
|
| | |
| | | criznag
join:2000-08-23
Kansas City, MO | Re: Am I lucky?--I'm still worried. I probably was I might just go with Covad.net, we'll see. | |
|
| | | I'm in the same boat I just got dinged $318 for install and service and have only been on for a month or so. Now what am I gonna do? Here's how my luck has been at this house for DSL (Milton, WA), I switched to Bazillion from PSN.net! *SOB* hehheh. Luckily, the line is still working, I'm hoping to hear back from Covad.net. There have been trucks rolling through the neighborhood lately with spools of fiber cabling in tow, so *hopefully* I'll be able to switch to cable soon. When I talked to AT&T Broadband last September, I was told that our area should be coming up early this year with the service.
Now...if only I can convince them to offer some sort of "Pro Package" or upgrade so I can buy some extra upload bandwidth everything will be golden 
Best of luck to the Bazillion refugees and all of us struggling to get broadband. | |
|
surfm
join:2000-11-09
Hollywood, FL | Well There were smart to wait until billing cycle
lets see 5000 X 300 = 1.5 million probably enough for one or two checks , I hope criminal charges are filed they stole money and left town any other company would have its operators put in jail for scamming and fraud, why should they be exempt , they are probably a bunch of republicans. | |
|
| surfm
join:2000-11-09
Hollywood, FL | Re: Well There were smart to wait until billing cycle WORST PART ABOUT IT WAS THAT THEY SHUT ME DOWN WITH NOT SO MUCH AS A AN EMAIL EXPLNATION. | |
|
| | | I don't believe they left town. What I got from there talk is that they are staying with their telephony business. | |
|
| Anon | My money went a bazillion times faster!!!!
I jumped on the good ol 56k dialup and found I have been screwed.
I come to dsl reports to find another isp for dsl and read this.
I just had my lawyer place a call to bazillion tuesday {myself}.
Anyhow after telling them I was a lawyer and that I will sue them if they don't fix my email to my law firm.
I also told the person I heard they are not accepting new customers.
She said yes but existing customers were guranteed service no matter what.
I had been a bazillion customer only 2 weeks and then they folded without telling me.
I had talked with covad safety net department and they were supposed to help me last week to get off bazillion.
They have done nothing for me nor have I heard from them.
Tommorrow I am contacting my states attorney general and their states attorney general for consumer fraud.
I have a dead dsl line with a signal and can't get any new service elsewhere.
Covad customer service flat out refused to remove their signal from my line.
I am out $200 for installation and money for service not delivered.
If a group of bazillion users would like to join in a lawsuit post a message back with an email.
We should at least get our moneyback.
My email is frankenpc@crackdealer.com you can just email me. | |
|
| | |  Re: My money went a bazillion times faster!!!!
Covad customer service flat out refused to remove their signal from my line.
How exactly will this help anything? (I'm not even sure exactly what you mean in the first place.)
If a group of bazillion users would like to join in a lawsuit post a message back with an email.
A lawyer, eh? Who ya gonna sue? And on what grounds?
We should at least get our moneyback.
If you're really a land-shark, then you know how it works: get in line.
--
Jim Seymour & Karel the Computer Cat
Agents Provocateurs Extraordinaire
Note new address | |
|
| | | crackdealer.com huh? You must be really proud. | |
|
| | Bazillion goes boom! | |
|
| | What are the best alternatives? I am a Seattle Bazillion customer. What suggestions can anyone give me in the area as to the best provider/price
if you have IDSL?
Archet | |
|
|
See 10 replies to this post |
|
| | I guess you need 56k for now
http://www.junglejungle.com | |
|
| Anon | Chapter 11? Does anyone know if Bazillion has filed Chapter 11 yet? If so, could you put up a link or someone to call to verify this?
Until I can find out, my company is in a bit of a situation with only Covad.net to turn to.
Thanks. | |
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| | Any Oligations to COVAD? Hi,
My current ISP, Bazillion.com, shut down its services this past Saturday. I understand my contract to them is still in effect unless they formally release me from the contract or if Bazillion declares bankruptcy. If either of these events occur, I can switch ISPs. However, I was wondering if I could switch to any ISP or obtain new a service entirely without any penalty charges. That is, do I have an contractual obligations to COVAD and do I have to necessary go with an ISP that uses COVAD services or can I go with any ISP? Right now, if I go with an ISP switch that uses COVAD services, I am limited to COVAD.net and Speakeasy.net. If you could provide some insight, I would really appreciate it. Thanks.
Jimmy | |
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|  hookem9
join:2000-12-19
San Francisco, CA | Re: Any Oligations to COVAD? Bazillion has basically released all subscribers to switch ISPs. If you currently have Covad, the best bet is to stay with them and choose another of their ISP partners or Covad.net (go to the Covad Safety Net site at covad.com for more info). Otherwise, you're going to have to go through the pain and cost of the DSL installation process all over again. However because of Bazillion's situation, you are no longer contractually obligated to stay with Covad or Bazillion. Good Luck. | |
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| | JJ270
join:2001-01-14
Naperville, IL | Re: Any Obligations to COVAD? I signed up with Speakeasy the day after I got "the email". They were not ready at all for the flood of customers they got when our fairly weak ISP took a dump. After waiting a few days on their switch list I popped off an email from their account control website. I got a response the next day explaining that my account was indeed hung up due to release from Bazillion however all I needed to do to get released was connect to a form on the Speakeasy website and give them my COVAD circuit number and some other information. No Bazillion contact required! (no B contact possible either...:P) Just letting you know you are not stuck. As for the price difference mentioned in other postings I am paying a measily $3 more for my plan than I was with Bazillion but I'm splitting it within my house so the bill is split as well. ....my $.02
JJ | |
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| | may end up going with Telocity Thanks everybody for the responses. I may end up going with a different ISP because the cost of going to Speakeasy is a bit too much for me. I was paying 51.95 to Bazillion for basic service with a static IP address; Speakeasy charges 59.95. So I just signed up with Telocity for 39.95 with a static IP address. Not only that, but Telocity doesn't require a yearly contract. The only drawback is waiting another 4 weeks or so. We'll see what happens. | |
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| | | Re: may end up going with Telocity I checked the speakeasy web site, and it says $89 for basic service. Are they quoting a different price over the phone? | |
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| Anon | Covad Release forms Covad now has release forms that you can sign to get out of Bazillion's contract. The legal department wrote them up earlier this morning.
So if you are wanting to switch to another provider besides Covad.net or Speakeasy, you can contact that ISP and have them speak with Covad to get the release forms.
If you don't mind 149.95 a month, UUNet is the way to go. | |
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| Anon | Covad.net switchover experience Well my Bazillion experience wasn't too bad.
Service was fine on Saturday, gone on Sunday. I found the news article on the web at work on Monday and started the phone search. I decided to go with Covad.net for a 30 day trial since the switchover was free. I was up on a dialup Monday evening. I'm not sure when they got the DSL up (an email never arrived), but it was there on Friday when I finally downloaded the PPPoE client and tried it.
Cost: I was refunded my 1/2 month of service from my credit card and get a month free from covad. Not bad.
Monthly cost has increased $5, but I get limited dialup access nationwide. I go from a month-to-month to a one year contract. Okay if it's good service.
Connection: My bandwidth is testing consistently better than with Bazillion. Some sites are even noticeably faster.
Latency: My latency for gaming has decreased significantly. Bazillion routed me via Seattle or Chicago on my first hop (from Salt Lake City) and I always had a 100 ms plus first hop. Now I'm getting 100 ms to my racing server!! Much better!!
Overall, I'm pleased with the connection and the service, so far. Maybe this was a good thing after all. | |
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