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FTC Sues Dish For Marketing Calls
Claims Company Repeatedly Violated DNC Registry
by Karl Bode 08:41AM Monday Aug 27 2012
The Federal Trade Commission has sued Dish network for violating the Do Not Call Registry. According to a statement issued by the FTC, Dish has a tendency to consistently call people who have specifically asked to be left alone by the company. Dish has made millions of calls since about September 1, 2007 to consumers who had already told them that they did not want to receive any more telemarketing calls from the company. "It is particularly disappointing when a well-established, nationally known company – which ought to know better – appears to have flagrantly and illegally made millions of invasive calls to Americans who specifically told DISH Network to leave them alone," says the FTC.

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Rob
In Deo speramus.
Premium
join:2001-08-25
Kendall, FL
kudos:2
Reviews:
·Comcast

Good.. now let's update the DNC...

Time to update the DNC to stop unwanted text spams. For those living in South Florida, how many are receiving the "We buy Junk Cars. Comparros Carros" spam multiple times a day? All from different numbers.

»articles.sun-sentinel.com/2012-0···mplaints

quote:
The Federal Trade Commission receives complaints from around the nation for such unwanted text messages, said Mitch Katz, a spokesman for the Federal Trade Commission. But the FTC can't do anything, even if people are on the national Do Not Call registry, he said.

"Text messages are not covered by the Do Not Call law,'' Katz said. "Robo calls are covered — but not text messages."

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battleop

join:2005-09-28
00000

Dish will claim they didn't do it.

Dish is probably going to claim they are not the ones that made the calls because the calls didn't come from direct Dish employees. It's like all the Dish network spam that you get that does not come directly from Dish. It's done by companies that get paid a commission to sell Dish services. So even if this is the case the FTC should still smack Dish around because even if they say they didn't authorize it they don't mind taking the business and paying to get the business.
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DC DSL
There's a reason I'm Command.
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Washington, DC
kudos:2

Re: Dish will claim they didn't do it.

said by battleop:

Dish is probably going to claim they are not the ones that made the calls because the calls didn't come from direct Dish employees. It's like all the Dish network spam that you get that does not come directly from Dish. It's done by companies that get paid a commission to sell Dish services. So even if this is the case the FTC should still smack Dish around because even if they say they didn't authorize it they don't mind taking the business and paying to get the business.

Dish cannot claim ignorance or of being a victim. A simple clause in their contracts with third parties forbidding them to violate the DNC and/or failing to honor requests to not be contacted again, with a "shall hold harmless and defend fully at [contractor's] expense, and return all monies paid" would make clear such conduct is not permissible nor will it be tolerated by Dish. By not having such requirements and/or not policing their contractors and affiliate makes them complicit in the activity.
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Harddrive
Proud American and Infidel since 1968.
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DFW
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Hello....

This is Rachel from card member services.

Trimline
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Re: Hello....

said by Harddrive:

This is Rachel from card member services.

+1

Why doesn't the FTC go after Heather and her outfit instead, they make a heck of a lot more calls than the Dish Network.

Harddrive
Proud American and Infidel since 1968.
Premium
join:2000-09-20
DFW
kudos:2

Re: Hello....

Because many of the call centers that do this type of crap are located outside of the USA. The FTC can't do shit about it.

PapaMidnight

join:2009-01-13
Baltimore, MD

Pass it on to the consumer

We all know how this is most likely to play out: Dish will settle with the FTC for an (currently) unspecified sum of money, and then customers will see their bills go up as part of regular "Rate Hikes" to "match inflation".

I don't know... my price with Dish has remained pretty static for the past few years (It's HBO and other premiums who like to hike their prices ludicrously. I remember when I used to pay $6 for HBO AND CINEMAX (Same network, for the record), and now it's jumped to $14 for just HBO. I dropped Cinemax) so maybe they won't.

However, based on past observations, I do expect that to be the end result.

amarryat
Verizon FiOS

join:2005-05-02
Marshfield, MA

Thank you

I'm sick of getting these stupid annoying calls... on my cell phone!
othas3

join:2002-07-15
Los Angeles, CA

DirecTV guilty also

I cancelled DirecTV in 2010 and had to block them because they would not stop calling. I should also add that they insisted that I send back the receiver that they GAVE ME as a promotional exchange for being charged for installation.

disavowed

@sbcglobal.net

Rachel from Card Services

Great, but at least Dish is a legitimate company. If you ask them to remove you from their marketing list, they likely will. Now, if the freaking do not call people would go after the real offenders, like "Hi, this is Rachel from Card Servies", then I would say the FTC is doing a good job.