greed greed when will company's learn greed wont get them ahead customers will find ways to lower their bills some how.value to customers ha what a joke what do the customers get nada. but higher prices bad service
Re: greed greed You could lower your bill all you want but in many areas you have them or sat internet.
Re: greed greed i guess more money for the CEO's to buy more house's and car's, better yet getting ready to pay higher taxes for the rich
Re: greed greed u jelly bro?
Re: How Nice of Them no speed increese how nice now thats value
·Embarq Now Centu..
Not surprising I'm struggling to find the logic that increasing the price on a service that is absolutely abysmal somehow increases value. It's not like that extra 10% will go into improving their network. Centurylink is the most mismanaged company in the business.
Re: Not surprising
said by ydoucare:It´s a great cover up for ¨we have too much debt and need to raise prices so we can pay it off because we bit off more than we could chew when we bought Quest.¨
I'm struggling to find the logic that increasing the price on a service that is absolutely abysmal somehow increases value. It's not like that extra 10% will go into improving their network. Centurylink is the most mismanaged company in the business.
let's all sing gouge gouge gouge, gouge gouge gouge, gouging all the way, oh what fun it is to screw our customers every day, hey!
Re: let's all sing hey....that's the comcast theme song too!
Value? Thank you for the decreased value of my dollar for the same service. Why do you seem to think that works the opposite way CenturyLink?
Right... Our goal at CenturyLink is to provide you with excellent products at a great value. YEAH RIGHT
I have been on the same speed for YEARS and no upgrades, several outages, slowdowns high latency. CenturyLink this 10% better make your services better.
Re: Right... Don't you just know that who ever wrote that piece of BS copy about "providing our customers with "value" must have been laughing as he penned it.
I mean hopefully some CenturyLink customers will "call them on this nonsensical piece of double speak" right?
Re: Right... From the sound of the national news, I guess Boehner and Obama can say they are going to be providing "value" in January.
New Orleans, LA
All customers should call CenturyLink and fight with them about it. I thought I could only do this with DirecTV hikes but having had Verizon & AT&T, I called and fought against almost all hikes and eventually got compensated something for it...usually an amount that just about covered the increase.
Now, I did not always do this because I did not mind paying more a few times when I felt like the actual product improved since the previous price hike.
But, that is rare.
What about 3 yr price guarantee? Has this story actually been verified or is it just a rumor? It seems odd since they are advertising a 3 yr price guarantee here in the Phoenix area.
Rates will not increase IMPORTANT INFORMATION REGARDING
YOUR CENTURYLINK HIGH-SPEED INTERNET RATES
We recently sent you a notification announcing a rate increase to your High Speed Internet service. That notification was sent in error, and in fact, your HSI rates will not change effective January 1, 2013. We apologize for this error and any confusion it may have caused you. Our goal at CenturyLink is to provide you with the best possible customer service. If you have any questions regarding your rate or service, please give us a call at the customer service number located on your monthly bill. Thank you for choosing CenturyLink Business for your communication needs.
Social Media Team Lead
Customer Advocacy Group
Re: Rates will not increase That's funny, because I work for a CLEC and one of our business customers who also has some services with CenturyLink received a written letter regarding a 10% increase in their rates.
Something is going on over there. Why would you erroneously send out an email for a rate increase unless you were planning on increasing rates? That letter had to exist somewhere for some reason...
This should do away with thier remaining phone customers.. Seems like a strange way to hang on to the few remaining home phone users already questioning why they have land line phones when making most of their calls on cell phones anyway. If this is true, it will probably make up my mind finally.
Centurylink Suspect they are trying to get rid of those who won't bundle?
OTA TV is OK by me, and I prefer TMO cell service to a central phone system.
Going broke? The writing is on the wall. CenturyLink can't keep spending money and keep loosing
Pots customers are going away to other and better technologies.
One day someone has to admit that obsolete ideas must evolve or die. Copper lines have reached the end of life and someone needs to admit it.
ATT is moving their services to UVerse to keep up with technology.
Mary Esther, FL
Re: Going broke? They suck anyway..
Doesn't surprise me. Since their big ploy the last two years has been "Sell internet at $19.95/mo !-IF-! bundled with $28.90-with-tax/mo old-fashioned phone service." (Or, whatever it is now. Colorado regulators recently allowed them to hike the price about $3/mo.)
Cancel your service.. And join the year of 2012 and get cablemodem. DSL is garbage. I live in a nice area and they can't even offer me anything faster over 3 meg DSL. They suck. Maybe if enough people cancel they'll actually care more about upgrading their infrastructure, so the city can actually get their true high speeds.