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Time Warner Cable CEO to Step Down
Metered Billing Champion Frequently Tone Deaf
by Karl Bode 02:30PM Friday Feb 01 2013
According to the Wall Street Journal, Time Warner Cable CEO Glenn Britt will step down at the end of the year, with company CFO Rob Marcus the leading internal candidate to replace him. The news comes as Time Warner Cable's earnings this week highlight a continued loss of basic video customers, and a lower-than-expected growth in broadband customers.

Britt's legacy, at least among consumers and consumer advocates, has been one of tone deafness. The CEO was at the heart of Time Warner Cable's ill-fated effort to impose low caps and high overages on users, which involved insisting the Internet would face "brown outs" if the company couldn't charge more for usage, then failing utterly to seemingly learn much from the massive customer backlash that followed.

While busy pushing for more punitive rates, Time Warner Cable under Britt's leadership has been a company that has lagged behind other cable operators in terms of delivering next-generation speeds. While companies like Comcast, Cox and Charter have started offering 100 Mbps tiers and beyond (in Comcast's case 300 Mbps), Time Warner Cable has found itself barely able to offer 50 Mbps in most markets.

Time Warner Cable is refusing to comment on the report, only going so far as to state Britt is currently under contract.

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jchambers28

join:2007-05-12
Alma, AR
Reviews:
·Cox HSI
·Cricket Broadband
·AT&T Wireless Br..

1 recommendation

let's party

glad that SOB is leaving.
hotshot187

join:2008-04-07
Webster, NY
kudos:1

Re: let's party

Sure would be nice to see some speed increases like Cox just announced as well as some decreases in what we are paying. TWC is so reluctant to give us anymore than 5 on the upload.

50 down and 10 up for what im paying for extreme here on TWC

antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:5
The problem is will the next CEO be better, same, or worse? :P

pizz
1gbps is all the rage.
Premium
join:2000-10-27
Astoria, NY
Reviews:
·Time Warner Cable
I just wish the next CEO will finally adapt to the current tech. Not saying TWC shouldn't make money, but people will buy a product, that makes sense.
--
It's ok to say, 'I don't know'. It's even better when someone takes the time to explain what you, 'don't know'.

cableties
Premium
join:2005-01-27

1 recommendation

Advanced notice of departure

Let's see the execuse-generator:

-spend more time with family (before they catch my larceny)
-other ventures (more pay, same BS)
-will stay on until replacement found (with similar greed)
-sexually harassed employee threatening suit so time to bail and use that Golden Parachute (1 yr left for contractual stock options to mature)
--
Splat
swarto112
Premium
join:2004-02-17
Brookfield, WI
Reviews:
·Time Warner Cable

One idiot gone, lesse if the bean counter will do..

invest money to make money...i dont mean buy the rights to some series or spend $50 million on mrketng. SPend it on infrastructure. I just came off of FIOS...if TWC could upgrade enough to do what half of FIOS can do...theyd make a to of money. People dont mind ponying up if the service was worth it.
innoman
-
Premium
join:2002-05-07
Dallas, TX
kudos:1

Will anything improve?

Sadly, this doesn't mean much of anything will change... Hopefully it will though.

davoice

join:2000-08-12
Saxapahaw, NC

3 recommendations

New Boss. Same as the old boss.

I think this applies. Maybe not on the fatter part. I can't say I've seen the CFO in person.


firedrakes

join:2009-01-29
Arcadia, FL

Re: New Boss. Same as the old boss.

and also demands one of your kids

cork1958
Cork
Premium
join:2000-02-26

Re: New Boss. Same as the old boss.

Hopefully for you folks, the new boss isn't as bad as the old boss like it has turned out to be for Charter!

New boss for Charter is trying his best to make Charter file bankruptcy again, I do believe. He is a total moron!!
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/
tmc8080

join:2004-04-24
Brooklyn, NY

MEMO:

GIGABIT INTERNET IS NOT A GIMMICK OR PARLOR TRICK FOR RESIDENTIAL CUSTOMERS, IT IS 21ST CENTURY!!
alexintexas

join:2003-01-11
San Antonio, TX
Reviews:
·Time Warner Cable

1 recommendation

More rate hikes looming, worse tech support upcomming

the next CEO is going to do what,,,,they dont work for the company/consumer they work and answer to the investor to gain as much profit as possible, they only manage said company..

but content providers are the ones in great danger right now which btw are going to start cutting less profitable channels and very soon i might add. recent and continued rate hikes have passed what the avg American is willing to pay thus the cord cutting!

it is going to be a very interesting 5 years for sure for all cable co and content providers

syslock
Premium
join:2007-02-03
La La Land
Reviews:
·WOW Internet and..

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