  timcuthBraves Fan
Premium Member
join:2000-09-18
Pelham, AL |
timcuth
Premium Member
2013-Feb-13 2:49 pm
Oh, joyCharter and AT&T are my only choices. Ugh!
Tim | |
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15444104
Premium Member
2013-Feb-13 3:03 pm
Tom's sneer!In a couple of weeks I will be cancelling my service that I have had for two years now, due to the fact that I will incur a 50% increase in costs because Tom decided to stop giving the customer choices when it comes to speed and prices.
I will NOT be paying to support Tom Rutledge's daily helicopter commutes between his McMansion in the CT suburbs and his NYC offices.
A face can paint a pretty good picture of the character behind it and Tom's sneer shows underlying contempt for the customer. | |
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| |  DocDrewaka DrDrew
Premium Member
join:2009-01-28
SoCal
kudos:22
2 edits |
DocDrew
Premium Member
2013-Feb-13 5:50 pm
Re: Tom's sneer!What NYC office? What helicopter commute?
Remember he works for Charter now, their HQ was in Missouri and is now in Connecticut 10 miles away from his home. This isn't a year or two ago when he worked for Cablevision at their HQ in NYC. | |
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Lewy
Anon
2013-Feb-14 6:54 am
Re: Tom's sneer!That's not a sneer, Tom's just talking out of the other side of his mouth. | |
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Re: Tom's sneer!That's not his mouth... | |
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|  AVDRespice, Adspice, Prospice
Premium Member
join:2003-02-06
Onion, NJ
kudos:1 |
to timcuth
Re: Oh, joymonopolies are fun | |
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|  antdudeA Ninja Ant
VIP
join:2001-03-25
United State
kudos:5 |
to timcuth
Cable for cheapest and fastest broadband service for me! Frak satellite. I can do dial-up (crappy speeds with line noises). No WISP and DSL.  | |
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Hey Charter Cableoops...looks like Adelphia all over again... | |
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 Simba7I Void Warranties
join:2003-03-24
Billings, MT |
Simba7
Member
2013-Feb-13 4:03 pm
..and just think..We will soon be screwed over like the rest of Charter's customers.
Cute.. Fsckin' cute.. I swear, if I had a few billion to throw around.. | |
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| zed260
Premium Member
join:2011-11-11
Cleveland, TN  ·Charter
Netgear R7000
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zed260
Premium Member
2013-Feb-13 4:27 pm
Re: ..and just think..said by Simba7:We will soon be screwed over like the rest of Charter's customers.
Cute.. Fsckin' cute.. I swear, if I had a few billion to throw around..
we need to form a national non profit originaztion whos goal is to collect donations to build a nationwide fiber optic network one city at a time | |
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| | Simba7I Void Warranties
join:2003-03-24
Billings, MT |
Simba7
Member
2013-Feb-13 7:49 pm
Re: ..and just think..said by zed260:we need to form a national non profit originaztion whos goal is to collect donations to build a nationwide fiber optic network one city at a time I'm all for it. Not to mention, if we do it right, it would bypass the legislation in some towns that make building your own network illegal. Therefore really pissing off the large telecoms. --
Bresnan 30M/5M | CenturyLink 5M/896K
MyWS[PnmIIX3@3.2G,8G RAM,500G+1.5T+2T HDDs,Win7]
WifeWS[A64@2G,2G RAM,120G HDD,Win7]
Router[2xP3@1G,2G RAM,18G HDD,Allied Telesyn AT2560FX,2xDigital DE504,Sun X1034A,2xSun X4444A,SMC 8432BTA,Gentoo] | |
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| | | zed260
Premium Member
join:2011-11-11
Cleveland, TN ·Charter
Netgear R7000
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zed260
Premium Member
2013-Feb-13 8:36 pm
Re: ..and just think..said by Simba7:said by zed260:we need to form a national non profit originaztion whos goal is to collect donations to build a nationwide fiber optic network one city at a time I'm all for it. Not to mention, if we do it right, it would bypass the legislation in some towns that make building your own network illegal. Therefore really pissing off the large telecoms. good atleast one person agrees with me now we just need a good leader and hopefuly a lot more people to help us form such a thing and to donate to such a goal second we need to figure out how you even start such an entitity im no lawyer and no vary little about non for profit entititys | |
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anon anon
Anon
2013-Feb-13 4:27 pm
More FUDUltra 100 is the same price it has been since June. It's only 37% higher because that guy was coming of promo. That doesn't count Karl.
Fun facts
Pricing Feb 2012 30 meg $58 with own modem $65 with modem rental
Pricing Feb 2013 with "supposed" price "hikes." 30 meg $55 INCLUDES modem.
By the way I have not receive such notice. But even if true pricing is $3-$10 LOWER than a year ago. | |
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| KoRnGtL15
Premium Member
join:2007-01-04
Grants Pass, OR
kudos:1 |
Re: More FUDIts a straight price hike. I was even told by my local office. | |
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| |  Boricua
Premium Member
join:2002-01-26
Sacramuerto |
Boricua
Premium Member
2013-Feb-13 4:51 pm
Re: More FUDsaid by KoRnGtL15:Its a straight price hike. I was even told by my local office.
That is a 37% price hike  . Wowsers!!! --
Illegal aliens have always been a problem in the United States. Ask any Indian. Robert Orben
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|  cork1958Cork
Premium Member
join:2000-02-26 |
to anon anon
said by anon anon :Ultra 100 is the same price it has been since June. It's only 37% higher because that guy was coming of promo. That doesn't count Karl.
Fun facts
Pricing Feb 2012 30 meg $58 with own modem $65 with modem rental
Pricing Feb 2013 with "supposed" price "hikes." 30 meg $55 INCLUDES modem.
By the way I have not receive such notice. But even if true pricing is $3-$10 LOWER than a year ago.
Wow! I must be on some special I didn't know about? I pay $49.99 and that just went up $5.00. Now, next month, my crappy expanded basic goes up $5 also! Sure wish I could convince my wife to dump tv. I'm pretty sure Charter has been near the bottom in customer support the whole 13-15 years I've been with them. Have always had decent service from them in my area though. said by KoRnGtL15:Its a straight price hike. I was even told by my local office.
That's what it look like to me! --
The Firefox alternative.
»www.mozilla.org/projects ··· amonkey/ | |
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| | rradina
join:2000-08-08
Chesterfield, MO |
Re: More FUDBe careful. If you dump TV, naked HSI might cost even more. | |
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to anon anon
said by anon anon :Ultra 100 is the same price it has been since June. It's only 37% higher because that guy was coming of promo. That doesn't count Karl.
Fun facts
Pricing Feb 2012 30 meg $58 with own modem $65 with modem rental
Pricing Feb 2013 with "supposed" price "hikes." 30 meg $55 INCLUDES modem.
By the way I have not receive such notice. But even if true pricing is $3-$10 LOWER than a year ago.
I was the original poster of the thread. I was NOT on any kind of promo or special pricing. Please read the thread. My pricing had been static at that rate for as long as I have bills about a year since I moved. The line item for my bill that is the ultra 100 upgrade went from $40/mo to $55/mo which is a 37.5% increase to the standard price that I pay. | |
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 morboComplete Your Transaction
join:2002-01-22
00000 |
morbo
Member
2013-Feb-13 4:58 pm
Support has turned to garbageCharter support (even for business phone and internet) has turned from great to complete shit. I am amazed at how quickly this has happened.
Unfortunately, AT&T is the other option. I may switch phone service back to AT&T and keep the high speed internet with the soon to be bankrupt again Charter. | |
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AlternativesWelp, I guess I'll have to switch to comcast. | |
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| covfam
join:2012-03-05
Black River Falls, WI |
covfam
Member
2013-Feb-13 8:23 pm
Re: Alternativesmy only other choice in my area from my 30 meg charter service is to pay centurylink 25% more for a 6meg del like with 756k upload | |
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| |  Brian_M
join:2004-06-19
Manchester, GA |
Re: AlternativesWell, mine is for Windstream (also more) for a claimed 6m down, 5k up... which is more like a 1m down, 5k up | |
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| | | rradina
join:2000-08-08
Chesterfield, MO |
Re: Alternatives5k up? Is that a misprint or do you mean 5Kbps up? Or do you mean 50Kbps up? I doubt 5Kbps up could yield sufficient ACKs to support 6Mbps down even with the max TCP RWIN size. | |
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The_ANoN
Anon
2013-Feb-14 12:26 am
MannnIt just seems like Charter doesnt even give a $@%^ anymore.. Im surprised theyre not bankrupt already.. | |
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Re: MannnThat's what's frustrating. They actually were heading in the right direction. Their support WAS getting better, especially with their social media focus. While their prices were creeping up(as with everything), their speeds were increasing too, so it was acceptable. Plus they had plenty of package options.
Now with this idiot Rutledge, he has set them back 5 years in a matter of MONTHS. He eliminates all the things they were doing RIGHT with their support, eliminates choices for their customers and they jack prices almost 30% on internet with no added value.
Charter's board needs to wake up and toss this guy ASAP. | |
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15444104
Premium Member
2013-Feb-14 3:10 pm
Re: Mannnsaid by Chuck_IV:That's what's frustrating. They actually were heading in the right direction. Their support WAS getting better, especially with their social media focus. While their prices were creeping up(as with everything), their speeds were increasing too, so it was acceptable. Plus they had plenty of package options.
Now with this idiot Rutledge, he has set them back 5 years in a matter of MONTHS. He eliminates all the things they were doing RIGHT with their support, eliminates choices for their customers and they jack prices almost 30% on internet with no added value.
Charter's board needs to wake up and toss this guy ASAP.
Glad to see that quite a few customers are on to the apparent sabotage that Tom Rutledge is committing at Charter. The only thing I can think of is that he is deliberately damaging the company so that it's value will be reduced further so that his buddies at Cablevision can buy it at a bargain price? | |
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King Boo to The_ANoN
Anon
2013-Feb-14 8:37 am
to The_ANoN
Re: Thank you browser add-onsYou mean bankrupt AGAIN? they are on the right track. | |
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anon guy
Anon
2013-Feb-14 9:26 am
no rate increase for meJust saw my new statement online NO mention of a rate increase on internet. Hmmmmmm. | |
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Re: no rate increase for mesaid by anon guy :Just saw my new statement online NO mention of a rate increase on internet. Hmmmmmm.
Just looked at my most recent statement. My internet ultra is going from 47.99+40.00 to 47.99+55.00, for no reason. That is a $15.00 price hike. My TV service is also going up from their "broadcast TV surcharge" bullshit fee, and their digital home package is going up $5. Its absolute bullshit. Costs for internet went down, yet we pay more. Thats $22 more per month for me, basically making me pay the same as the new pricing scam that took effect late last year. | |
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 hdmanFlt Rider
Premium Member
join:2003-11-25
Appleton, WI ·Verizon Wireless
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hdman
Premium Member
2013-Feb-14 9:52 am
My Charter issue....Here's a hot one. I live in an area not served by DSL, 4G, WISP, etc. Charter, years ago, ran cable from both ends of my road. At each end, they ran past empty corn fields right up to before the first house. There is a 1 mile stretch in between that has ALL the houses on my road, and they stopped RIGHT before the houses started. They literally ran over a mile of cable from both ends, then STOPPED and left the 1 mile in the middle unserved.
Here is the funny part. They promised us all cable after we sent them a petition stating that we would ALL sign up for service. They even left a message on my answering machine stating it would come in the Spring.
It never came, and it was all denied that it was ever promised. That was 8 years ago now, and all 14 homes have no wired internet. The best we have is Exede or Hughes and then DirectV or Dish.
Frankly, I still hope this company goes under or TWC buys them out. Somebody who will have local offices and local people who will come out and at least LOOK at the stupidity of the situation.
Thanks to AT&T and their lobbying efforts in our State, the local governements were stripped of their power to negotiate with local cable companies, so all build outs in our area STOPPED once Charter was no longer required to do it based on population density.
Charter....keep it up. Based on your increasing prices and lowering of your service level, its only a matter of time for you. Nobody in my neighborhood will shed a tear if you close or get bought. Thats for certain.
--
The proper way to break in a Harley: Grab a fist full of throttle, and ride it like you stole it!!! | |
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Re: My Charter issue....Wow, just wow.
Sounds like they didn't think it would be profitable.
I hate how companies take a "we don't want to give you service, but we don't want ANYONE else to give you service in the unlikely case that we decide to give you service" attitude.
Using government regulations as a shield to brush off competition makes my blood boil. As a matter of fact, it kind of negates their "whaaa, we don't wanna compete with the 'government'" argument (where 'government' = public-private cooperative). After all, they are using the government to crush competition.
Lobbying needs to be clamped down on. Too bad the only ones who can do it are the ones profiting from it... | |
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| rradina
join:2000-08-08
Chesterfield, MO ·Charter
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to hdman
I wonder if a contractor ran cable on the wrong road, stopped when they realized they made a mistake because the specifications fell short of the houses. Of course that only explains one end but it's possible they had the map upside down and a supervisor corrected the map orientation and the next day they ran it from the other direction! (grin)
Far fetched? Perhaps but I'm guessing stuff like this happens and the contractor may not have been able to bill for the mistake.
An honest mistake is more rational than Charter actually engineering two dead-end runs. Well, then again, maybe not! | |
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Lmobi2
Member
2013-Feb-15 7:40 pm
Change it a Change.org of White HouseI think someone should start a petition to make Charter competitive with its rates at Change.org of the White House.
Pres Obama knows that broadband is important to all. I started with Charter in 2001 at $29 a month and now its almost double. It's also the only game in town.
I used to be able to call and get a better deal by threatening to leave. I don't want cable TV or their bad phone service. After you sign up for TV and phone they jack up the prices after a year again.
$54.99 a month for Internet is too high. | |
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Re: Change it a Change.org of White HouseJust wait, Charter and the others are pricing internet so high low income people can't afford it. So Obama will appoint a zar to help pay half for the the lower income people. That will just cost all the real tax payer more so the well off people will be really paying triple since 2001 prices. | |
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. Wowsers!!!
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