 | | ups time Buy a ups problem solved. | |
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 | | | Re: ups time Better solution: Get a POTS line | |
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| | | | Re: ups time that will work too | |
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| | |  n2jtx
join:2001-01-13
Glen Head, NY | Re: ups time Not in Verizon territory where FiOS is available. My POTS line died during Sandy and Verizon declined to fix it and instead moved me to fiber. Of course that battery lasted about 8 hours when the second storm hit a week later and we lost power again.
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I support the right to keep and arm bears. | |
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| | | | XJakeX
join:2005-03-05
Coventry, RI | Re: ups time said by n2jtx:Not in Verizon territory where FiOS is available. My POTS line died during Sandy and Verizon declined to fix it and instead moved me to fiber. Of course that battery lasted about 8 hours when the second storm hit a week later and we lost power again. I'm curious about this move to fiber. How did they accomplish that? I would think that fixing the copper line would be easier and quicker to do during an emergency situation than making the switch. Was fiber already on your street? Did they switch you back to POTS eventually? | |
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| | | | | n2jtx
join:2001-01-13
Glen Head, NY | Re: ups time said by XJakeX:said by n2jtx:Not in Verizon territory where FiOS is available. My POTS line died during Sandy and Verizon declined to fix it and instead moved me to fiber. Of course that battery lasted about 8 hours when the second storm hit a week later and we lost power again. I'm curious about this move to fiber. How did they accomplish that? I would think that fixing the copper line would be easier and quicker to do during an emergency situation than making the switch. Was fiber already on your street? Did they switch you back to POTS eventually? They had been onto me to try and get me to move my copper line to fiber for quite some time but I there was nothing wrong with it so I ignored their pleas.
Verizon has been on a big push to retire their copper in areas covered by FiOS (lower Manhattan is having all the copper removed that was damaged by Sandy and replaced with fiber). The copper network is much more expensive to maintain and provision than the fiber network. My area was "wired" for FiOS back in 2009 so it was already available. All they did was run a fiber line from the tap to the house, install a transceiver on the outside of the house and a power supply in the basement. They connected the wiring in the NID to the fiber transceiver and provisioned my number to the fiber. The old copper lines are still connected to the house but they are dead. They will not be switching me back to POTS.
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I support the right to keep and arm bears. | |
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| | | | | |  IowaCowboyWant to go back to IowaPremium
join:2010-10-16
Springfield, MA | Re: ups time I support a POTS sunset as long as those areas are passed by equal or better service (FiOS). Verizon is replacing a lot of their copper lines in Western Mass with copper. | |
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| | | | | | | BiggA
join:2005-11-23
EARTH Reviews:
 ·Comcast
| Re: ups time Agreed. But it would have to be a fully passive system like FIOS with the same uptime requirements at the CO end, diesel on site, etc, so that if you had your own power source, it would work during a power outage. Not like cable, where there are active nodes so when the power goes out, cable is totally hopeless. | |
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| |  Jerm
join:2000-04-10
Richland, WA
kudos:2 | BACKLUCK USER - BUYS POTS FOR RELIABILITY - CORDLESS PHONE USELESS DURING POWER OUTAGE ANYWAY | |
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| | |  aaronwtPremium
join:2004-11-07
Woodbridge, VA
 ·Verizon FiOS
| Re: ups time said by Jerm:BACKLUCK USER - BUYS POTS FOR RELIABILITY - CORDLESS PHONE USELESS DURING POWER OUTAGE ANYWAY I have no problem with my cordless phones during a power outage. They are on a UPS that will supply power for over 20 hours. Just like my ONT is on a UPS that will supply power for over 16 hours before the ONT BBU kicks in. | |
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| | | | IowaCowboyWant to go back to IowaPremium
join:2010-10-16
Springfield, MA Reviews:
·Comcast
 ·Verizon Broadban..
| Re: ups time said by aaronwt:said by Jerm:BACKLUCK USER - BUYS POTS FOR RELIABILITY - CORDLESS PHONE USELESS DURING POWER OUTAGE ANYWAY I have no problem with my cordless phones during a power outage. They are on a UPS that will supply power for over 20 hours. Just like my ONT is on a UPS that will supply power for over 16 hours before the ONT BBU kicks in. My Panasonic cordless phone will function if there is a charged handset on the base when the power goes out. It came with three handsets. I think the cordless phone died before the EMTA died during the October 2011 snowstorm.
--
I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner. They are much better than broadcast TV.
I have not and will not cut the cord. | |
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| | | | | Unless your cordless has a backup. I had an old cordless under Ameritech it had a back-up supply option in the base. Was the best phone ever. The great selling point was that it even talked. | |
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| | | | |
| | IowaCowboyWant to go back to IowaPremium
join:2010-10-16
Springfield, MA Reviews:
·Comcast
·Verizon Broadban..
| Except it is cheaper to bundle cable, phone, and Internet in a triple play. If I break the bundle, I end up paying twice as much. Around here, a landline through Verizon costs $65 per month once you factor in the taxes and fees. A triple play costs about $200 and includes the 50/10 Internet, home phone, and all the premiums along with AnyRoom DVR on three TVs.
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I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner. They are much better than broadcast TV.
I have not and will not cut the cord. | |
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| | | Reviews:
·AT&T U-Verse
 ·MegaPath
| Re: ups time Depends on who you're getting each from. I can get a basic phone line for around $10 before taxes. Bundling by the MSOs is mostly a ploy to get you to have all your services with them. Also your $200 per month bundle is high for most people, especially with 50/10 Internet. I can have bundles had for around $90 and at times lower. | |
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| | | | IowaCowboyWant to go back to IowaPremium
join:2010-10-16
Springfield, MA Reviews:
·Comcast
·Verizon Broadban..
| Re: ups time said by TBBroadband:Depends on who you're getting each from. I can get a basic phone line for around $10 before taxes. Bundling by the MSOs is mostly a ploy to get you to have all your services with them. Also your $200 per month bundle is high for most people, especially with 50/10 Internet. I can have bundles had for around $90 and at times lower.
The $200 per month is for all three services (HSI, Phone, and TV) with Comcast and includes two HD boxes and the host DVR. I own the HSI and phone modems. I absolutely must have caller ID so if you buy a basic phone line, then the fee for caller ID will wipe out any savings. I will not answer the phone if it comes from a number or area code I don't recognize. Anything outside of Iowa/Maine/Massachusetts/Connecticut I generally don't answer and let them go to voicemail.
I get all the premium channels and the Sports Entertainment Package so the Xfinity Triple Play premier works for me and that includes the AnyRoom DVR.
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I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner. They are much better than broadcast TV.
I have not and will not cut the cord. | |
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| | | Reviews:
·Frontier Communi..
| said by IowaCowboy:Except it is cheaper to bundle cable, phone, and Internet in a triple play.
And you pay for that cost savings by having a product that relies on batteries during power outages, or which may not even work at all. Everything is relative. | |
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| | |
| | | Amen, I did that a year ago purchased a 550va ups it powers there Digital voice ata and my cordless phone for 24 hrs ( give or take ) if the power goes out. | |
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| BiggA
join:2005-11-23
EARTH | Plus a Generac generator to recharge the UPS and run other stuff in the house. Also, CDV is a total waste. It's just way overpriced VOIP. | |
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| | IowaCowboyWant to go back to IowaPremium
join:2010-10-16
Springfield, MA Reviews:
·Comcast
·Verizon Broadban..
| Re: ups time said by BiggA:Plus a Generac generator to recharge the UPS and run other stuff in the house. Also, CDV is a total waste. It's just way overpriced VOIP.
CDV does have better quality of service than traditional VoIP. First, CDV is facilities based VoIP so there are fewer points of failure. Second, Comcast has the infrastructure in place to ensure quality of service (the connection begins at the EMTA and ends at the CMTS, where it enters the PSTN).
Vonage and its cousins require the signal to travel over the public Internet (with many points of failure) to Vonage servers before it enters the PSTN. My alarm company says CDV is fine for alarms but they have had known failures with non facilities based VoIP providers.
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I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner. They are much better than broadcast TV.
I have not and will not cut the cord. | |
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| |
| |
| | | | Re: ups time Our Verizon (now 4G, wow, Verizon really IS upgrading it's entire footprint...  ) cell phone towers are on natural gas generators | |
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| | | | | Re: ups time I work for a cable company. Verizon cell towers in out area use our fiber for the back haul. So even on cell phone you're using the cable company...  | |
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 egeek84Premium
join:2011-07-28
Livermore, CA | Question Will existing customers with voice modems/gateways have to fork out the money or does this just apply to new customers? | |
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| IowaCowboyWant to go back to IowaPremium
join:2010-10-16
Springfield, MA Reviews:
·Comcast
·Verizon Broadban..
| Re: Question And what will happen if an EMTA needs to be swapped, will the customer need to buy a new battery. Comcast does use different models of EMTAs from different vendors like Arris (main supplier), Ubee, Thompson, and Cisco. Each model and brand uses a different battery. So if a customer had an Arris EMTA go bad so the tech goes to swap it and all the tech has on his truck is an Ubee, will the customer have to pay for a new battery.
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I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner. They are much better than broadcast TV.
I have not and will not cut the cord. | |
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| |  plencnerbPremium
join:2000-09-25
Elgin, IL
kudos:2 | Re: Question I have the same question, as I'm actually on my third EMTA from Comcast.
The first actually had a bad battery (would not keep a charge). The 2nd one was a D2 modem, so I swapped it out for my current one, which is a D3 (Arris, Model: TM402P/110).
If I had to pay each time I swapped out their equipment $35 for a battery, that would really piss me off. I'm already paying $7 a month to rent the modem from them. I do that so if anything goes wrong with it, I just swap it out for a new one, and they fix it.
The other question I have has to do with the $5.95 shipping and handling charge. In my specific case, I went down to my local office to swap out my modems. If now after Feb 26th, I have to go down again to swap out my modem, are they going to charge me $5.95 for "Shipping and handling" if I actually go to the local office to pick up the battery?
--Brian
--
============================
--Brian Plencner
E-Mail: CoasterBrian72Cancer@gmail.com
Note: Kill Cancer to Reply via e-mail | |
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| | | IowaCowboyWant to go back to IowaPremium
join:2010-10-16
Springfield, MA | Re: Question The Arris 402 is D2. The 722 and 822 are D3.
I own a 722 but I use the Motorola SBG 6120 for Internet since the phone comes in through the basement. | |
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| | | | | said by plencnerb:I have the same question, as I'm actually on my third EMTA from Comcast.
The first actually had a bad battery (would not keep a charge). The 2nd one was a D2 modem, so I swapped it out for my current one, which is a D3 (Arris, Model: TM402P/110).
If I had to pay each time I swapped out their equipment $35 for a battery, that would really piss me off. I'm already paying $7 a month to rent the modem from them. I do that so if anything goes wrong with it, I just swap it out for a new one, and they fix it.
The other question I have has to do with the $5.95 shipping and handling charge. In my specific case, I went down to my local office to swap out my modems. If now after Feb 26th, I have to go down again to swap out my modem, are they going to charge me $5.95 for "Shipping and handling" if I actually go to the local office to pick up the battery?
--Brian
No one knows, and at this point this is a rumor. Its not feb 26th and when that day comes and goes and no such policy exists, people who got all mad are going to feel a little foolish.
As I understand it that battery is a requirement for phone service via the FCC for 911 requirements, whether they stated we can or cannot charge for it I have no idea. There may be more to this document than is being posted, or it may be dead on accurate. It may be for meth heads who take and see the batteries and then want new ones to do again and again, it may be for subs who buy their own EMTA and skip on the battery. It may be for everyone leasing or not, it may be for when you return the emta without a battery? Lets wait until the 26th and see what actually happens before we try to get questions answered for something that may just be a figment of someones imagination using dslreport's cable hatred for some sort of cocmastsucks retribution though. | |
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IowaCowboyWant to go back to IowaPremium
join:2010-10-16
Springfield, MA Reviews:
·Comcast
·Verizon Broadban..
| YourBroadbandStore[dot]com YourBroadbandStore[dot]com (which is hosted by Arris) sells the batteries directly to consumers.
I am thinking of buying the 16 hour battery for my Arris TM722 (that I own) since I have a burglar alarm that uses the CDV line. The alarm has a battery that depletes after 24 hours before the system shuts down.
If Time Warner would give my grandma an Arris EMTA for her digital phone, then I could get a battery for her modem from Arris since TWC does not issue them. 16 hours is the longest battery that Arris sells for the TM722G.
--
I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner. They are much better than broadcast TV.
I have not and will not cut the cord. | |
|
| Reviews:
·Time Warner Cable
| Re: YourBroadbandStore[dot]com said by IowaCowboy:YourBroadbandStore[dot]com (which is hosted by Arris) sells the batteries directly to consumers.
I am thinking of buying the 16 hour battery for my Arris TM722 (that I own) since I have a burglar alarm that uses the CDV line. The alarm has a battery that depletes after 24 hours before the system shuts down.
If Time Warner would give my grandma an Arris EMTA for her digital phone, then I could get a battery for her modem from Arris since TWC does not issue them. 16 hours is the longest battery that Arris sells for the TM722G.
solution would be for you to upgrade your grandma to 30/5 and they should be giving out ARRIS 852G or 862G modems in her area now that they have all in one DOCSIS 3.0 gateways available including EMTA and the only brand they are using for DOCSIS 3.0 EMTAs are the ARRIS ones. | |
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| | IowaCowboyWant to go back to IowaPremium
join:2010-10-16
Springfield, MA Reviews:
·Comcast
·Verizon Broadban..
| Re: YourBroadbandStore[dot]com said by motorola870:said by IowaCowboy:YourBroadbandStore[dot]com (which is hosted by Arris) sells the batteries directly to consumers.
I am thinking of buying the 16 hour battery for my Arris TM722 (that I own) since I have a burglar alarm that uses the CDV line. The alarm has a battery that depletes after 24 hours before the system shuts down.
If Time Warner would give my grandma an Arris EMTA for her digital phone, then I could get a battery for her modem from Arris since TWC does not issue them. 16 hours is the longest battery that Arris sells for the TM722G.
solution would be for you to upgrade your grandma to 30/5 and they should be giving out ARRIS 852G or 862G modems in her area now that they have all in one DOCSIS 3.0 gateways available including EMTA and the only brand they are using for DOCSIS 3.0 EMTAs are the ARRIS ones. We actually have the D3 Gateway at her house and she has an Ubee gateway.
--
I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner. They are much better than broadcast TV.
I have not and will not cut the cord. | |
|
| | Reviews:
·AT&T U-Verse
·MegaPath
| The thing with TWC is NOT all areas get batteries with their EMTAs. MidOhio/WOH/Central Ohio/Columbus is one of them. NEO/WPA depends on their mood at the time but for the most part- no batteries and they have that listed on their website and all marketing materials for no batteries. | |
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| | powerless nodes Like it does much good. At my house when I lose power so does the node the modem connects to.... | |
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| |
| |  backfeedis giving feedback
join:2002-12-16
Peru, IN
·Comcast
| Re: powerless nodes said by swintec:said by uberjon:Like it does much good. At my house when I lose power so does the node the modem connects to....
Exactly. With TW, the system is good for about 2-3 hours during an outage. Not sure what good an 8 or 16 hour battery will do when the system the emta connects to is down. I get about 5-10 minutes on my node......the system needs some new batteries ...
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There are 10 types of people. Those who can read Binary and those who cannot. | |
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| |
| Markie
join:2003-07-26
Kalispell, MT | Usually voice stays up even though TV and Internet die here | |
|
kaila
join:2000-10-11
Lincolnshire, IL | Out of curiosity....... Is there anything left that Comcast leaves in a customers home (outside of the connectors and cable drop) that they don't charge for? Otherwise, it seems they've closed the loop on monetizing premises equipment.
And without knowing the specs, it might be better to go with a third-party UPS. | |
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|
See 13 replies to this post |
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| | Rent Aren't the customers already paying rental fees for Comcast to maintan these eMTAs? | |
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| Reviews:
 ·DIRECTV
| Re: Rent said by AlphaOne:Aren't the customers already paying rental fees for Comcast to maintan these eMTAs?
Indeed.
But hey lets double dip, the shareholders LOVE it. | |
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| | egeek84Premium
join:2011-07-28
Livermore, CA | Re: Rent amen, i guess my 7 dollars a month isn't enough | |
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| | | | | Re: Rent Agreed, it was robbery when it was $5 a month now its been upgraded to rape @ $7, Im just waiting for them to adjust it to $10, I give them to late 2014. | |
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See 14 replies to this post |
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| | Batteries are good But cordless phones still need power so hope you have a corded phone lying around. | |
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| aaronwtPremium
join:2004-11-07
Woodbridge, VA Reviews:
·Verizon FiOS
| Re: Batteries are good said by TWCcdman:But cordless phones still need power so hope you have a corded phone lying around.
Put the cordless phone on a UPS. That's what I've been doing since the mid 90's. | |
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rradina
join:2000-08-08
Chesterfield, MO | Tired Old Argument Why bother trying to backup an IP phone? These days, who doesn't have a cell phone?
There are only a couple reasons I still have a "land line" (it's not POTS though):
1) It's part of a triple-play package with HSI and TV and cheap
2) I have three kids and one is still too young to stay by himself. If someone comes over to watch him, I prefer not to leave my cell phone or require the sitter to have a cell phone.
I ditched my POTS line over 10 years ago and despite several ice storms where the power went out (one time for three days), I've always been able to make a call on my cell phone -OR- use a long extension cord from the car's inverter to temporarily power the cable gear. | |
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|  N3OGHYo Soy Col. "Bat" GuanoPremium
join:2003-11-11
Philly burbs
kudos:1 | Re: Tired Old Argument Suggestion on the using the car to power your inverter.
Purchase one of those portable battery packs you can jump start your car with. They're not terribly expensive & you can clamp the inverter to the jumper cable clamps to power your gear.
Also does double duty as intended use. Jump starting your car!
$50 or so well spent, IMHO...
--
Petty people are disproportionally corrupted by petty power | |
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| | rradina
join:2000-08-08
Chesterfield, MO | Re: Tired Old Argument Good idea! Unfortunately, my inverter is built-in. I don't even know where they put it. I just have a dash-mounted 110 outlet and a cargo area 110 outlet. | |
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| | | N3OGHYo Soy Col. "Bat" GuanoPremium
join:2003-11-11
Philly burbs
kudos:1 | Re: Tired Old Argument Nice feature to have.... | |
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tkdslr
join:2004-04-24
Pompano Beach, FL Reviews:
·T-Mobile US
·Speakeasy
| Batteries apparently die quickly. A friend of mine has only had CC voice/inet service for a little over 18 months and is already getting battery low messages.
Granted, he probably didn't receive a new battery with his unit. but that's no excuse to rip him off.
A typical UPS lead acid battery should go 4 to 5 years, before having capacity degrade to 30% or so. Thus something is not kosher here, more than likely the elevated temps are killing the bats early.
Just another Comcastic ripoff scam..
Deploy defective units, then make it a profit center repairing them. | |
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Reviews:
 ·ooma
·Optimum Online
·Verizon FiOS
1 edit | bigger issue no competition leave Comcast not offering extras.. FIOS equipment has a LSA battery included the first year.. and is good for about 3-5 years replacement is (usually) your responsibility.
cablevision doesn't offer *FREE* batteries either.. so nothing new here.. surprised they didn't stop earlier.. charge this instead of rental fees would be better IMO...
That said, the small amount of mfg of these batteries means they can rip off anyone who buys them... this is ripe for a someone to create a hack to use cheaper batteries... real scumbag battery companies do this... like the ones used in cordless phones! Nevertheless, a UPS is more useful and cheaper, but won't last 8 hours-- maybe 2 or 3 if you don't buy the cheap ones. | |
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|  AVDRespice, Adspice, ProspicePremium
join:2003-02-06
Onion, NJ
kudos:1 | Re: bigger issue said by tmc8080:no competition leave Comcast not offering extras..
this
--
* seek help if having trouble coping
--Standard disclaimers apply.-- | |
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| | | 2-3 hrs on large devices,
Ive had ups rated at 500-600va last 24 hrs when only connected to small wattage items (Phone ata and one cordless phone). | |
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Reviews:
·Comcast
| What battery? I know there is a place for one but mine did not come with a battery and when I asked about it I was told basically that if we loose juice so do they hence no need to include...
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my site | |
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| BiggA
join:2005-11-23
EARTH | Re: What battery? Pretty much true. They also take a lot longer than commercial utility power to get back online. | |
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| | | File a FCC complaint, they are required to provide the batter for the eMTAs. This isn't MagicJack that gets away with it being non carrier grade VOIP. The battery backup ability was the whole reason the FCC permitted Cable VOIP. | |
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| | | | Re: What battery? ok but what difference does it make if/when they don't have power either. additionally i don't use their voip service so really a non-issue for me personally.
--
my site | |
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| | | | | Re: What battery? The plant is designed to have backup generators to enable the phone system to still get a signal. If Insight loses power at their office, odds are that the whole town is and you'll have bigger issues to deal with. | |
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| | | | BiggA
join:2005-11-23
EARTH | Re: What battery? Not Comcast. Their nodes are out in the field, and there are no backup generators there... | |
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| | Already giving away 1/2 battery Just swapped a 722 for an 822 and it came with 1/2 battery not a full battery
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- Bill | |
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| | comshit has gone to far oh what's next pay to swap out a bad cable box? | |
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| | You can also buy a backup generator.... I know some people may not be able to get because they may live in a condo or may not be able to afford one. It's just another alternative being presented. | |
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| | NBC Universal Buy = Rate Increase. Well I guess that they have to pay for that NBC Universal buy somehow. On the backs of the consumers. | |
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Mr Matt
join:2008-01-29
Eustis, FL
kudos:1 Reviews:
·CenturyLink
·Comcast
·Embarq Now Centu..
| Some POTS lines have limited backup power. One thing I learned while I worked for a Baby Bell was that anyone served by subscriber line carrier (SLC) is normally limited to as much as Twelve hours backup when batteries are new and as little as Eight hours backup as the batteries age. In some instances the Teleco. will install a portable generator to power the SLC. Unfortunately many of those portable generators are stolen. In 2004 a hurricane hit Palm Beach County. Our area lost power for Four and One Half days. I had two telephone lines. One was connected to a SLC System the other directly to the Central Office. The line connected through the SLC System stopped working after about Ten Hours after power was lost and came back up when power was restored. The other line connected directly to the central office continued to function throughout the entire power outage. | |
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|  RR ConductorNWP RR Inc.,serving NW CAPremium
join:2002-04-02
Redwood Valley, CA
kudos:1 | Re: Obi100 and Google Voice Then you're back to the reliability problem. Say what you will, but nothing yet can match the reliability of a POTS line.
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| | Comcast is Milking the consumer dry. When my power goes, so does my cordless phone. A cell phone is my backup. | |
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|  FreedomBuildWell done is better than well saidPremium
join:2004-10-08
Rockford, IL
·Comcast
| Re: Comcast is Milking the consumer dry. said by RawHeadRex:When my power goes, so does my cordless phone. A cell phone is my backup.
That's part of doing business, over milking comes as a result of monopolistic powers, heavy lobbying and buying the Government. This is sometimes refereed as gotcha capitalism.
--
»www.rockfordremodeling.biz
»www.rockfordremodeling.biz/blog/ | |
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| | BS You do realize this "article" is complete rubbish. There's no charge for the battery and the battery health has been monitored for years. When someone calls in I can see the battery status in GrandSlam and if it's depleted I get them to the Battery Replacement Group who sends them a new one free of charge. | |
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| The Q
join:2008-06-26
Collegeville, PA | Re: BS said by February26 :You do realize this "article" is complete rubbish. There's no charge for the battery and the battery health has been monitored for years. When someone calls in I can see the battery status in GrandSlam and if it's depleted I get them to the Battery Replacement Group who sends them a new one free of charge.
Agreed. I read this as if a customer wants a "backup battery" to the main battery, the main battery being included in the current equipment rental fee...but I have not seen the "confidential" documentation.
My former EMTA had two slots for batteries but only one battery was included so I bought another to extend my time if I ever lost power. Good insurance. My current emta only has one slot for a battery. Maybe I will sell my previous battery online.. | |
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| | | nope its legit we were just told about it at our meeting this AM.
Policy change. Casper still shows the old one though. Go figure. | |
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