Time Warner Cable CEO Glenn Britt is set to retire at the end of the year, according to the New York Times
. Britt's legacy, at least among consumers and consumer advocates, has been one of tone deafness. The CEO was at the heart of Time Warner Cable's ill-fated effort to impose low caps and high overages
on users, which involved insisting the Internet would face "brown outs" if the company couldn't charge more for usage, then failing utterly to seemingly learn much from the massive customer backlash that followed.
While busy pushing for more punitive rates, Time Warner Cable under Britt's leadership has been a company that has lagged behind other cable operators in terms of delivering next-generation speeds. While companies like Comcast, Cox and Charter have started offering 100 Mbps tiers and beyond (in Comcast's case 300 Mbps), Time Warner Cable has found itself barely able to offer 50 Mbps in most markets.
Things shouldn't change too much under the new leadership of Time Warner Cable Robert Marcus, who'll be taking the top spot. While of a different generation (Marcus is 48 while Britt is 64), Marcus has traditionally shared most of Britt's beliefs. As a result, Time Warner Cable will still be the same company you know and love -- relentlessly pushing for metered billing, socking you with new and wonderful fees at every opportunity
, and fighting relentlessly against both innovation
. Meet the new boss...