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Domain Name Slamming
Phony bills becoming popular tactic
(old news - 09:37AM Friday Mar 01 2002)
tags: business
A user in one of our forums reports receiving what looked like a bill from a company called "Domain Registry of America". The "bill" lists all relevant information and currently owned domain names, with warnings that payments must be made to preserve ownership, complete with a payment stub. The bill is of course simply a slam tactic, but one that has consistently gained popularity.

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Forums » Domain Name Slamming
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Zhen-Xjell
Prolific Bunny
Premium,VIP,ExMod 2001-04
join:2000-10-08
Bordentown, NJ
clubs:

I got two in the mail just yesterday

Not to mention some emails last week. Umm...

britsys
Britsys.Net Support

join:2000-08-28
New York, NY
·Verizon FIOS

Re: I got two in the mail just yesterday

We get these all the time because we host and own so many domain names. We had a couple of faxes as well which look official, please fill in your information her and fax it for renewal etc...

At the end of the day, we know that Register.com is our registrar and that anyone else out there sending us mail is just trying to make a buck from people that panic.

BritSys..

gej

join:2001-12-01
Takoma Park, MD

I got three of those mailers last month. I just rolled my eyes and ignored them. From work, I'm already used to getting offers disguised as bills, or calls checking shipping information for orders I never placed.

DRA must be counting (hard) on folks not paying attention.
citrus2

join:2002-03-08
Mississauga, ON

Re: I got two in the mail just yesterday

You know, I read all these posts, and I feel all your guys are in the business, and thats why you are throwing all the negative publicity towards competition in the field.

Whats the worst you guys can do by switching to this DRoA company anyway?

Most likely, the every day person will save money renewing with them, as their rates are generally lower than the big 3's.

You say they are annoying and that the mailouts are being misinterpreted, well, I've got news for you, NSI and Register.com have done worse to me in charging me rediculous rates in the past. Not to mention their sub-par customer service.

Why don't you people visit the ICANN forum and see who is really getting the most complaints? Its not DRoA, its NSI.

In case you've never been there, the forum is here: »forum.icann.org/regxfer/

jw55505
Fish Head
Premium
join:2001-11-28
Mechanicsville, VA

Re: I got two in the mail just yesterday

Competition is good. Deception is bad. I get calls from my clients asking "why am I getting this *bill* from DRoA?" "Why do I have to pay more?" DRoA's marketing tactics are deceptive in my opinion. That comes across to me as a company that is desperate and willing to do anything to get into your pocket. Show's me their focus is on the bottom line and not the customer. That's why I won't switch. Why doesn't DRoA use that same ink and paper to tells us why their services are better, more affordable and how their support is better than all others?? If they used that approach instead of sending me something that makes it appear I owe them money, I would consider using their services. First impressions are everything. DRoA did not do a good job with me.
citrus2

join:2002-03-08
Mississauga, ON

Re: I got two in the mail just yesterday

You've got a point there.

I'm convinced though that their bottom line is the customer.

I did renew several domains with their canadian counterpart, and believe me, if DRoA are anything like the canadian office, customers should give them a chance.

If they hadn't sent me the notice in the mail, I'd still be paying NSI $35 USD a year. NSI never would have taken the time to mail me (first class) to give me such a low price offer.

Zhen-Xjell
Prolific Bunny
Premium,VIP,ExMod 2001-04
join:2000-10-08
Bordentown, NJ
clubs:

In case you missed the point of this thread.. I don't want to be SPAMed for business or private reasons. I don't care about competition, I welcome it. But don't send me email or mail at home when I don't ask for it.
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sadowski
I Am My Own Doppelganger
Premium,MVM
join:2000-04-14
Buffalo, NY
clubs:
They've been doing this for a couple of years by my receipt of them. Know thy registrar, and tear up anything come from any others.

Zhen-Xjell
Prolific Bunny
Premium,VIP,ExMod 2001-04
join:2000-10-08
Bordentown, NJ
clubs:

Re: I got two in the mail just yesterday

I've had some of the domains for years, and never received this kind of junk before til yesterday.

sadowski
I Am My Own Doppelganger
Premium,MVM
join:2000-04-14
Buffalo, NY
clubs:
·RoadRunner Cable

Re: I got two in the mail just yesterday

I don't remember if they came first to commercial or personal registered accounts (domain registrar accounts) in my case but I suspect it was for the commercial domains. My commercial NSI registered account info brings in floods of postal spam. The registrars haven't really dealt with any of this by updating an old system that broadcasts your information to anyone who wants it for whatever reason.

Zhen-Xjell
Prolific Bunny
Premium,VIP,ExMod 2001-04
join:2000-10-08
Bordentown, NJ
clubs:

Re: I got two in the mail just yesterday

Yeah, mine as registered via a commercial account.

jw55505
Fish Head
Premium
join:2001-11-28
Mechanicsville, VA

I get these in the mail all the time too AND the e-mails. It's very confusing for some people, because they do look like bills. I sent them an e-mail asking them to stop sending the unsolicited e-mails and telling them nobody requested the transfers. They were actually very nice in their response and apologized. Go figure. For that domain at least... As for the snail mail versions, they keep coming.
--
"Will fish for food"

ksw_92

join:2001-05-13
La Verne, CA
Add me to the list...only it wasn't for a currently registered domain, but a solicitation for a .info TLD registration. It came via fax and looked quite pretty with all the tiny "legal type" all over.

Whatever.

GlobalMind
Domino Dude, POWER Systems Guy
Premium
join:2001-10-29
Hollywood, FL

I've gotten these via email too...cracks me up.

I file them the same place I file other UCE...even though they claim:

"This is not unsolicited commercial email"

Whatever...
--
"i want everything to work. i choose iSeries."

Gravital2
Deus Ex Machina

join:2002-01-09
Maple Shade, NJ

Thanks for the heads up!

I'll be looking for this trash in the mail now.
--
-Gravital-

AS400Dave

join:2001-03-07
South Bend, IN

Re: Thanks for the heads up!

If you do get this trash, make sure to report them to the FTC. Hopefully, with enough complaints, they'll open a case against these disingenuous people.

rchandra
Stargate S G-1 And Atlantis Fan
Premium
join:2000-11-09
14225-2105
clubs:

I live here

I'm almost ashamed to be living in the same city as these folks (at least their mailing address). I too have received offers to transfer my domains' registrations to these people (and I use that term loosely). I just love how they put their domain name in their "bill;" they immediately went into my /etc/mail/deny file...so in other words, I refuse all email from these folks.

I'm quite happy with inexpensivedomains.com, thank you very much.
--
English is a difficult enough language to interpret correctly when its rules are followed, let alone when a writer doesn't follow those rules.

MrMaster
What If
Premium
join:2000-12-16
Austin, TX
clubs:

Glad I red this cause I got one yesterday!

I just got one yesterday for my domain. I just glanced over it.

What a load of crap. So who do I get to send this "bill" to?

zemus

join:2001-01-13
Brooklyn, NY

GUYS!! send those back!!!!

Guys, DONT throw those away.. You can't hurt them that way.. use the paid postage envelopes. put some junk it there and send it back... Make them pay for every since mail. I usually put junk mail from other companies in those envelops. Same thing with those telemarketers. Just put them on hold for as long as you can. That's the only way to hurt them. Waste their time like how they waste yours.

Gravital2
Deus Ex Machina

join:2002-01-09
Maple Shade, NJ

Re: GUYS!! send those back!!!!

I've got a plan, make up your own invoice and send them an "a$$hole bill"
--
-Gravital-

dnoyeB
Ferrous Phallus

join:2000-10-09
Southfield, MI

Illegal

Too late. Corporations thought of that one, and you will most likely get nailed for mail fraud...Give that it contains information traceable back to you.
[text was edited by author 2002-03-01 13:04:44]

AkumalDave
Life's A Beach
Premium,MVM
join:2001-04-20
Minneapolis, MN


Hmmmm

And I thought I was the only one who did that!

I usually pull the recyclable stuff out and write something to the effect of "stop sending non-recyclable junk mail" on the glossy crap, seal up the postage paid envelope and chuckle while I drop it in the mail box!

Dave

P.S. I was duly impressed by the American Flag motif of this mailing. Interesting to note they sent me 3 separate mailings for each of 3 domains I registered at the same time. That's gotta cost some money...
[text was edited by author 2002-03-01 15:27:23]

[text was edited by author 2002-03-01 15:33:23]

DaveNJ
No Fear

join:1999-09-01
New Jersey

I got one too

I was going to call and complain to this company, but i figured that a company that does business like doesnt deserve my money.
--
oooookay.........
psychalgia

join:2001-08-30
Racine, WI

i got 5 in the last week

as a small webhost, i keep getting them

and they are almost dire in wording, they sound like if i dont send them money ill lose my service!

i was very tempted to call ICANN and DirectNIC, and report them, seeing as they are trying to steal business from DIRECTNIC.

Greenfrog
I Know How To Take Care Of Bugs

join:2002-01-06
Meriden, CT

Re: i got 5 in the last week

Even thought they technically can't do anything about it you should really report this sort of behavior to ICANN / InterNic as well. »www.internic.net/cgi/registrars/proble..[?]

ICANN serves only in a technical coordination capacity, but their charter is to:
quote:
"preserve the operational stability of the Internet; to promote competition; to achieve broad representation of global Internet communities; and develop policy through private-sector, bottom-up, consensus-based means."
I think controlling this sort of behavior on the part of registrars fits into the scope of their charter. As many of the registrars operate outside of the US it is hard for the "consumer law enforcement authorities" to do much about this in many cases. I believe that ICANN / InterNIC should be encouraged to adopt a policy prohibiting misleading behavior and deceptive practices of this nature.
--
Ribbitt
Network Guy

join:2000-08-25
New York
·Verizon Online DSL

Got it too

I have to admit that the offer was tempting, 1 year renewal for $25, and 2 years for $40. After thinking about it, I said to myself: "Why would Register.com (the registrar with which I originally registered my domain name) give away my domain name to someone else?" Then I read this, and felt good I didn't fill out that paperwork.
--
Posting sig removed by system administrator. Sig cannot exceed 30GB in size.

AS400Dave

join:2001-03-07
South Bend, IN

Re: Got it too

All this information is readily available to everyone on the Internet. A simple whois lookup will reveal all contact name and address information, as well as domain expiry information. So, really, they're doing a massive check for soon-to-be-expired domain names, then mailing to them.

Register.com had nothing to do with this, trust me.
psychalgia

join:2001-08-30
Racine, WI

the company im with is directnic, it is 15/year per domain, same, (better) service than register.com--- so i knew something was amyss right away when i saw the price.
[text was edited by author 2002-03-01 17:08:00]

Wastelands
Premium
join:2001-11-10
Irving, TX
clubs:

I just got one of those letters too and just thought my registrar had upped the prices. So I tore it up and threw it away. I would've realized it was a different company if I hadn't been talking to someone as I was quickly glancing over the letter. ;o)

As far as $25/yr being cheap, I find that pretty steep actually. One of the two registrars I'm currently using is only $8.95/yr and is even less if you pay for multiple years. »www.godaddy.com

I hope no one gets suckered in by these clowns. =o(
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Theo2002

join:2002-02-28
Clermont, FL

Re: Got it too

What is the other registrar you are using?

I am currently moving out of Godaddy because they are nickel and diming services, like URL forwarding that I get from »www.Stargate.com for free. Let alone the fact that when I tried to sell a domain, GoDaddy asked for a $49.95 charge! It's free with Stargate.

Wastelands
Premium
join:2001-11-10
Irving, TX
clubs:

Re: Got it too

The other registrar I use is »www.allwest.com

I'm not sure what they charge for the other services, but I haven't had any problems with my domain through them.
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Need help with your avatar? Just ask! Also check out the Avatar/Graphics Help Forum for some great ideas!

Bobcat
Cablevision sucks donkey balls
Premium
join:2001-02-04
Bedminster, NJ
Just stay away from TotalNIC. See »www.totalnicsucks.com
Firecaster

join:2002-02-10
Edmonton, AB

We're getting these in Canada, too

Under the name "Domain Registry of Canada". Given that I've only had my domain for a year, when I saw the bill I went nuts until I saw the fine print saying that "this is not a bill". Phaugh. Don't these losers have anything better to do?

~ Firecaster ~
citrus2

join:2002-03-08
Mississauga, ON

Re: We're getting these in Canada, too

You are nuts, the people over at DRoC were extremely helpful and friendly, not to mention they save me a lot of money compared to those bastards at NSI.

They picked up the phone right away, and walked me through the transfer process.

Thats what I call superior customer service.

Dont smash them, cause you just dont have the facts.

pcdebb
I see you
Premium
join:2000-12-03
Tampa, FL
clubs:

hmf

they'd have to offer to me for $5 to renew to get me away from godaddy.com.

my expiry date is approaching, so I may expect to get one eventually. only thing is, i still have my old address under my registrar.
--
The difference between legal separation and divorce is that legal separation gives the man time to hide his money.
A man wrapped up in himself makes a very small package.
efflandt

join:2002-01-25
Elgin, IL
·AT&T Midwest

Killed him on one host, and popped up on another

I got an invoice from Internet Domain Services with UK postage and unreadable postmark. Return address on phony invoice was PO Box 1824, New York, NY 10028. That right there was a red flag. I knew that my domain was already paid up into the future. Get this:

We have created this site to make it easy and swift for you to submit payment to us on a secure server. This uses encryption technology to prevent your personal details or credit/debit card information being illegally obtained by any third party.
So what was this secure technology? Not https, but just plain old http using Matt's formmail.pl script.

I sent full details about Richard Bradshaw's domain-payments.com scam to one web host who dropped them like a hot potato. But they simply moved to another web host who doe not care. His domain registrar TUCOWS apparently does not care who he rips off either. Apparently he has a new PO box:

Registrant:
Internet Domain Services
P.O. Box 929
Bedford, TX 76095
US

Domain Name: DOMAIN-PAYMENTS.COM

Administrative Contact:
Bradshaw, Richard admin@domain-payments.com
P.O. Box 929
Bedford, TX 76095
US
000-000-0000
Forums » Domain Name Slamming


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