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Roadrunner Xtreme?
Warning letters detail Time Warner tier
Much like the other large cable broadband providers, Time Warner/Roadrunner has been mailing out warning letters and suggesting that 'bandwidth hogs' upgrade their service to a new, faster tier. One of our users sends us this letter from Time Warner in Lincoln Nebraska, which suggests that those who consume serious bandwidth (download more than 15 GB/month) might be better served by upgrading to their new "Road Runner Xtreme" service tier. The new tier clocks in at a hefty $79.95 per month, and offers users 3Mbps downstream and 512 Kbps up, with a 40GB per month download limit. If customers go above that limit, they're charged ten dollars for every 5 gigabytes above the monthly download limit they travel. (Roadrunner in Nebraska offers up more detail via their on-line bandwidth usage policy).
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soothsayer15
join:2002-03-01
Irving, TX

soothsayer15

Member

Whine and Complain

I know some people will whine and complain but this offer is more than fair, especially for the price. RR even went the extra mile of detailing for some of you who like to Knitpick. The usage they gave is well with reason. I don't wanna hear stupid complaints about pop ups and spam, they get no where near 40 gigs a month.

BliZZardX
Premium Member
join:2002-08-18
Toronto, ON
·Bell Fibe Internet

BliZZardX

Premium Member

Re: Whine and Complain

Um... well I'm jealous of the 40gb download caps
My ISP offers 20GB combined and $7.95/GB. They won't charge more than $30 for bandwidth usage.
Card profile (DSL) is 3488/800

Almost similar.. wish we had more bandwidth though

morbo
Complete Your Transaction
join:2002-01-22
00000

3 recommendations

morbo to soothsayer15

Member

to soothsayer15
said by soothsayer15:
I don't wanna hear stupid complaints about pop ups and spam, they get no where near 40 gigs a month.
ok mom. thanks for telling us what we can and can't post.
soothsayer15
join:2002-03-01
Irving, TX

soothsayer15

Member

Re: Whine and Complain

Everyone has the right to post, but everytime something about bandwidth usage comes some says something idiotic like, "Well if they gonna put bandwidth caps on me they better stop me from receiveing pop ups." or my favorite "Then they better stop spam from coming to my mail box." PopUp ads are annoying but they're not bandwidth killers unless you're real heavy into porn pop up pages. And ask for spam unless you just download all your spam it's a non issue. Some people try to make something from nothing.

murdok6100
Avatar. Get It, Avatar?
join:2002-06-20

1 recommendation

murdok6100

Member

Re: Whine and Complain

said by soothsayer15:
Everyone has the right to post, but everytime something about bandwidth usage comes some says something idiotic like, "Well if they gonna put bandwidth caps on me they better stop me from receiveing pop ups." or my favorite "Then they better stop spam from coming to my mail box." PopUp ads are annoying but they're not bandwidth killers unless you're real heavy into porn pop up pages. And ask for spam unless you just download all your spam it's a non issue. Some people try to make something from nothing.
While I agree that this offer is more than reasonable, I still have to say that what it all boils down to is that people will pay to receive spam.

It may only be in the fractions of a cent, but the idea of paying for something one hates is unsettling, no matter how minute it may seem.

At least thats why I think people have the 'OL "Then they better stop spam from coming to my mail box." attitude.

I don't share that view, but I could "possibly" see where some folks are coming from.

murdok610

wdoerr
join:2001-04-20
Chicago, IL

wdoerr to soothsayer15

Member

to soothsayer15

Am I allowed to complain about packet retransmits?

If I'm getting 30% - 50% retransmits, should I be paying additional fees?

I don't think so.

GTaylor95
Premium Member
join:2002-12-14
Frisco, TX

GTaylor95 to soothsayer15

Premium Member

to soothsayer15
Isn't this the same ISP thats considered "Very spam friendly"?

Glad to see where their priorities are.
moonpuppy (banned)
join:2000-08-21
Glen Burnie, MD

moonpuppy (banned) to soothsayer15

Member

to soothsayer15
Fine, you have you point.

But, what about a lower tier for those who don't use it as much such as Joe Email and Sally Spreadsheet?

GTaylor95
Premium Member
join:2002-12-14
Frisco, TX

GTaylor95

Premium Member

Re: Whine and Complain

Joe E-mail and Sally Spreadsheet do have a lower tier. It's called dial-up.

What this boils down to is what's RR's angle: To remove users who use far too much bandwidth? Or a PR attempt to shame high-bandwidth users in an attempt to restrict access, thereby increasing profits.

Myself, I'd exceed the 15 gig (But not Cox's 30 gig) policy, but I still remember the Bells pulling a similiar stunt in 1997 by restricting the hours on-line per month at 150, hence why I find this trend very disturbing.

Philmatic
Premium Member
join:2000-07-15
Oxnard, CA

Philmatic to soothsayer15

Premium Member

to soothsayer15
The only thing that annoys me at this point is that if I pay more for the higher tier, I should expect unlimited transfer.

I have no problems paying for tiered service, I actually encourage it, I would much rather have my sister pay 19.95 for her broadband connection since she only checks her mail and views some trailers online, while I would gladly pay 79.95 for my bandwidth hogging, movie, mp3 and emulation downloading ass, but with the understanding that I don't have any download caps (or at least a little more realistic ones).

In the end of the month, the ISP will still makes their $50/month average for user. The only potential issue I see with this is that not everyone will play/play fair.
malium
join:2003-01-21
Kernersville, NC

malium to soothsayer15

Member

to soothsayer15
A more relevant point mentioned elsewhere in a related thread though makes note of the constant scanning and probing of cable modem IPs by folks looking to abuse these, viruses, etc. A few years ago data lights on cable modes didn't blink constantly if you weren't active online, now they do - and this is surely being measured too.

The things that bother me about this are - one, RoadRunner does not price evenly across the US to all affiliates, it's set on a local level, so some places you get more or less bandwidth, pay more or less a month, or get more than one IP in a basic account. My letter said $15 for each 5 gigs over 15, and the 40 gig account was $99 not $79. Yes, it's a reasonable service, but if you are going to penalize people you should offer tools so they can monitor usage.

Also, as for bitching, who are you or anyone else to tell me what is reasonable? What was reasonable 4 years ago when I worked at RoadRunner is different now that AOL is pushing broadband content, now that movies are available online from legit sources, now that music can be downloaded legally from many sources. Remember that quote from Bill Gates about 64K being all a PC would ever need? My first PC had a 10 MEG hard drive. It's ironic that AOL wants to push more content to us but their company TWC wants to charge more if you use it. Hmmm. Guess you'll have to watch those movies on demand on digital cable instead. This isn't about abuse, it's about profit and tiered billing structures - the letter was a clear intimidation to get me to pay more or force me to a business class account. Or to moderate my internet usage.

Think banks and the way they nickel and dime you, making hundreds a year off the average account that lets them earn interest on your money. Think of the phone company billing by the minute or billing more to call 40 miles from here and it does for me to call Europe. People have every right to bitch and whine about a contract suddenly being changed on them. Imagine if your unlimited cell phone minutes suddenly changed to 100 minutes a month next month and charged you $1 a minute over that. A problem is that cable companies have virtual monopolies in most markets - you can't go elsewhere, and DSL isn't universally available to all locations served by cable. This is why the same company can and does price differently in different markets - and worse, the pricing is also often driven by collusion with your local city, town or county by franchise agreements with cable companies - guaranteeing them exclusive access to you as a customer, and your government probably skims profits (taxes or otherwise) off the price too. But with cable modems most of it falls outside the TV franchise deals and is pure profit for the cable company - the modem is paid off in a few months and the investments in the infrastructure are probably written off at a corporate level.

Yes, I've downloaded excessively, but until recent announcements the account was stated as unlimited internet access and now I'm told I can only use 1/10th of the level of service I used last month or pay extreme fines for extra traffic. It reminds me of the early web hosting models that made some ISPs rich off porn hosting when stolen passwords would skyrocket the gigs of traffic into thousands of dollars of excess hosting traffic and drive the sites out of business.

I'd be very curious what level of traffic would show on a test modem only connected to a PC with no traffic, but probed constantly as RoadRunner IP addresses are. Probably not over 15 gigs, but I wouldn't be surprised if it was gigs of unsolicited traffic a month.

Personally the letter was enough to make me quit RoadRunner and return the modem. AOL assured me there were no limits there even though it's on the same Time Warner pipes and my new modem came with no TOS from TWC. So I don't think the same as Earthlink users being bound by TWC matters on AOL, and I'm still waiting to hear if anyone on Earthlink got one of these letters from TWC. But the AOL client seems to need to be running on any PC to get online, even behind a router, which is annoying. I'd like to get a definitive answer as to whether TWC is threatening Earthlink users with the same fees, and whether Earthlink uses or requires a proprietary client and can work effective with a home LAN and router without custom software on each PC always logged in.

connellyg
Premium Member
join:2002-04-27
England

connellyg

Premium Member

$79.95

how much is $79.95 in british pounds
soothsayer15
join:2002-03-01
Irving, TX

soothsayer15

Member

Re: $79.95

At rates based off today 50.9 pounds. Current rate is $1.57 dollars equal one british pound.

dib22
join:2002-01-27
Kansas City, MO

dib22 to connellyg

Member

to connellyg
79.99 US Dollar = 50.93931 British Pound

connellyg
Premium Member
join:2002-04-27
England

connellyg

Premium Member

Re: $79.95

Well if you ask me that sounds like a good deal, i pay have that for

600/128

and would happily pay for that speed

tiger72
SexaT duorP
Premium Member
join:2001-03-28
Saint Louis, MO

tiger72

Premium Member

Re: $79.95

and you wouldnt be able to do much with the speed.

TW/AOL have a tremendous nationwide network, so I KNOW this isnt because of bandwidth costs. Peers would pay them so they can access those 20+ million customers. I guess i'll be switching to DSL...

As for saying what I should download, just because I dont just download email and I actually transfer files doesnt mean I shouldnt use the internet/broadband. I mean, if I cant use it then why the hell do they offer it? I guess me downloading isos, patches for my games, etc.. is way too much of a burden for their little network.

How about they charge for UPLOADS instead of downloads.. that wouldnt piss me off a bit.

y2julio
Bachatero y Que?
Premium Member
join:2003-03-19
Garden City, NY

y2julio

Premium Member

not in my city

they sure as hell better not try this in New York City cause we wont take this. They better hope i dont get one of those letters or else i will go w/ OOL or Cablevision IO cable or RCN.

StevenB
Premium Member
join:2000-10-27
New York, NY
·Charter

StevenB

Premium Member

Re: not in my city

i agree with you, if RR sent me a letter like that i would cancel all my services, i pay roughly 3 DTVs which have dbest and roadrunner, which is around 200ish. I can get DSL if need be and get DishTV or DirectTV.

what people dont seem to understand is, when you signed up for the service they said "UNLIMITED INTERNET" now they're really just saying "its unlimited to get to the internet, but what you do with it, it's metered" in a round about way. i could of put it better but im tired and the brain doesnt want to give a great example haha!

but seriously only reason why RR would do this is because of AOL loses. i wouldnt be surprised if RR would increase the prices now.

Orwell 1984 to y2julio

Anon

to y2julio
Of course you wont ever get that letter. You have other alternatives.They will only screw the customers in areas without competition.

UltimateTech
join:2002-03-19
Portland, OR

UltimateTech

Member

Woah

151 Gigs a month?!? damn thats a lot!

FLECOM
Bay Networks Freak
Premium Member
join:2003-03-03
Miami, FL

FLECOM

Premium Member

err

ah... so if you max out this connection for a month it only comes down to an affordable $1943.95/mo o_O

somone correct me if my math is wrong

warcorp
join:2000-09-19
Novi, MI

warcorp

Member

Re: err

Flecom, yeah, thats about right...100% line saturation for 30days on a 3mbit line is ~995GB - 40GB in plan=955GB

995/5*10+79.95= $1989.95
Thats 995GB / 5GB @ 10$ per + monthly fee...
BosstonesOwn
join:2002-12-15
Wakefield, MA

BosstonesOwn

Member

Re: err

id be curious to see the upload stats a bit more. any charges for upping over so much if so i see alot of billing issues for the people who like thier mp3 p2p stuff and leave it on alot.

davoice
join:2000-08-12
Saxapahaw, NC

davoice to warcorp

Member

to warcorp
Which is actually what you'd pay for 2 T1s to get the same service. So, according to market pricing, this is right in line.

- Davoice

FLECOM
Bay Networks Freak
Premium Member
join:2003-03-03
Miami, FL

FLECOM

Premium Member

Re: err

no, not by a long shot...

you can get a full T1 line with all local loop charges for $400~500

and a T1 line is MUCH more reliable than a cable connection any day
Sarge_0321
join:2002-06-27
San Diego, CA

Sarge_0321

Member

What a Joke!

All that more quickly that you can achieve the CAP. What a load of crap? No wonder why 42% of Americans don't give a rat's ass!

And for what they listed that you can do on "regular" service. Can you accomplish ALL of those on the reg service? OR just one? Like send all that e-mail and listen to 133 hrs of music. OR just take your pick?

mikepd
Discovery
Premium Member
join:2000-10-26
New Port Richey, FL

mikepd

Premium Member

Well, all I can say is those that are in OOL's

service area better hope Dolan doesn't sell to Time-Warner as has been mentioned on the front page here!

»Time Warner Cablevision?

dvd536
as Mr. Pink as they come
Premium Member
join:2001-04-27
Phoenix, AZ

dvd536

Premium Member

Re: Well, all I can say is those that are in OOL's

OOL'ers are already getting screwed.
upload is capped to 150kbps [yet they dont tell you how much triggers it]
email = joke
news = bigger joke.
-----------------------------------------------------
maybe if aol/tw bought them theyd fix some of the issues.
decent download speed is only one point to an isp. when your other services are in shoddy shape that brings your isp down in ratings. at least they dont have byte caps [yet] on their downloads.

mikepd
Discovery
Premium Member
join:2000-10-26
New Port Richey, FL

mikepd

Premium Member

Re: Well, all I can say is those that are in OOL's

The normal cap for OOL is still 10/1. You get capped by the Cisco routers (they flag your account) if you upload either too much for to long or to long continuously as in P2P or any extensive use of the system. Cable ISPs are not user friendly, period. They may offer more download over DSL in some situations but download is not everything and marketing hype is not everything either. I have a 1.5/384 DSL line and am very happy with it. I miss qualifying for 7.1/768 by 535'. Yes, it would cost me $149/month and not $44.95 like I believe OOL gets for 10/1. So what? It's still a cheaper than what Road Runner wants for 4/1 here.

blestina
join:2001-03-16
Berkeley, IL

1 recommendation

blestina

Member

This is CRAP!!

UNLIMITED Internet means UNLIMTED!!!
CAPS are CRAP and so are TIERS!!!
Wake up, this is a load of SHIT!!!
We are already paying tooooo muchhhhhh for tooooo litttttttle...
dsless
join:2001-05-16
Pittsburgh, PA

dsless

Member

Re: This is CRAP!!

Hey try to download that much info on dialup only... That is all I have.......

Orwell 1984

Anon

Re: This is CRAP!!

It is theoretically possible.The math works out if you actually get 56k and keep it saturated at least 90%.

scooby
Premium Member
join:2001-05-01
Schaumburg, IL

scooby

Premium Member

Re: This is CRAP!!

said by Orwell 1984:
It is theoretically possible.The math works out if you actually get 56k and keep it saturated at least 90%.
At 53k you'd be able to pull about 15.5gigabytes per month but then that most definitely would not qualify as residential use and most isps kick you off every 8 hours or so.
dantest24
join:2003-01-21
Charlotte, NC

dantest24

Member

If people unite and cancel their account

they would forget all about this tier crap. I will definitely cancel my account if they ever try this. I like my internet but, I don't need it that bad.

•••••
Kip patterson
Premium Member
join:2000-10-23
Columbus, OH

Kip patterson

Premium Member

The Meaning of Unlimited

If you want to talk about 47 ohm resistors, no one has an issue with what an ohm is because it is defined by international treaty.

"Unlimited" has no such definition.

If you read earlier TOS, etc from RR you will see that they have always had a restriction on the amount of data that can be transferred. It was written in pretty ambiguous language, but it was always there. If you understand the economics of the business you surely understand that RR cannot sell 151 gigabytes for $44.95, and never intended to.

All RR has done is define what is too much usage, for which I applaud them. The same thing that colo's and hosting houses have done for years. The same thing that suppliers of T1's, DS3's, OC-12's do, including the firms that supply the bandwidth to RR.

•••••••••••••••••
SoulStorm
Don'T Think, Drink
join:2003-01-27
Lincoln, NE

SoulStorm

Member

Damn

That's where I live! Guess I better pay more attention to what I do online. Damn... I hate having to worry about how much data I have thrown around every time I want to do something online. Yeah 15 GB is a lot, but I never had to worry about a monthly cap before.

Hell, the lowest business class tier is less and doesn't have restrictions like this. Yeah, it's slower, but at least you aren't capped per month!
[text was edited by author 2003-04-18 17:05:49]
dmoisan
join:2003-03-25
Salem, MA

dmoisan

Member

How do you meter bandwidth at your house?

I just came to DSL from a dial-up account that let me have 100 hours a month without an extra charge. I used utilities and scripts to estimate my usage so as not to go over (and let me have a bandwidth-fest at the end of the month to use up my hours!)

I'm on DSL now via a SOHO router, and I have no bandwidth stats. My router's firmware doesn't have such a function, and so far as I know, none of the cheap routers that Joe Quake would use have these stats ("15G received in last 30 days").

More to the point, my ISP (VZ) doesn't have stats to the end user either. If an ISP is going to whine about bandwidth, it should be able to give the user some stats via the same page that he or she maintains the account at.

No fair for the ISP to run into service problems and then pull something out of its hat to beat over the user's head. Better for Joe Quake to see that maybe he should put off that one extra warez ISO for a few weeks.

(I have the same complaint with VZ WRT web space bandwidth stats, but that's another thread.)

Take care,

Dave
jolted
join:2002-06-13
Beverly, MA

jolted

Member

Re: How do you meter bandwidth at your house?

Well its like ther cellular industry I suppose reneging on its free nights and weekends by playing with the definition of night and weekend, and capping it off in some cases... I think in general I could understand some caps but they should be high and the user should be made aware of them.. A great way to eat a cap would be streaming audio for a month using your highspeed access for a background, or doing telecommuting with remote access software... and users should be made of aware of this beforehand.. and have websites and software to tell what their usage is.... unlimited service is going the way of the do-do and well all be paying per hour or per meg unfortunately, which in the end will ruin consumer interest in the internet...

-John
dmoisan
join:2003-03-25
Salem, MA

dmoisan

Member

Re: How do you meter bandwidth at your house?

I checked; VZ will give me my online time but not my bandwidth used. My Personal Web Space is not metered at all (not surprising).

scarney
Bbr Team Discovery - Bbr Team Rc5
Premium Member
join:2001-02-18
Madison, WI

scarney

Premium Member

$

i would happily pay that amount for those numbers!.

David
Premium Member
join:2002-05-30
Granite City, IL

David

Premium Member

He was using

" So that you are aware, over the past three months, your usage has averaged 151GB/month. Most recently, you consumed 94GB/month in march"

If 15 GB equals

3 million e-mails
133 hrs of internet radio
600 hrs @25MB per hour web surfing
3750 Mp3's
750 hrs of xbox
85,000 photos
100 hrs of streaming video
12-13 full length mpeg2 movies

151GB/month avg.
30 million e-mails
1,330 hrs of internet radio
6,000 hrs @ 25MB/hr web surfing
37,500 MP3's (NO I do not see the RIAA after this one!! LOL )
7,500 Hrs of Xbox
850,000 Photos
1000 hrs of streaming video
120-130 full length MPEG2 Videos.

The multiplier was 10 in case you are curious

Holy cow, I am wondering who he was subleasing his pipe to??

Ya figure $60-90 a month for basic service and suppose he puts an average of 5 other joes on his line for all they can download for $20 a month time 5 people, he has more than made up his cost and he surfs for free!!

That has to be what he is doing... or something rather close..

If they quote the prices... (Estimated)

He would pay $79.95 for the 1st 40GB/Month
$10/5gb @ 111GB used= (22.2x10) $222.00

$301.95 a month, minus taxes and fees and the rest

Good god that is incredible...


Please note: if my numbers are inaccurate please do not flame!!, just advise that they are incorrect and please correct them..


Still any way you look at it that is an exorbent amount of bandwidth...

JMHT

Just my humble thought...

•••••

pranky
join:2001-04-17
Mount Kisco, NY

pranky

Member

Do I get a refund

You know if this whole cap thing was fair to the consumer I should be able to get a bandwidth credit if I dont reach the cap for that given month.

I really dont mind tiered service but I really really hate caps. I think all these broadband companies should get a copy of a webster's and look up the meaning of the word "Unlimited".

All I can say is, try this to me in NYC and see how fast I tell them to take their modem and shove it straight up their candy asses.

•••••••••

UnKnown
The Underground Network
join:2002-09-08
San Pedro, CA

UnKnown

Member

never happenin to me

this shit wont happen to me. if my isp sends me somethin saying im going to be capped at 15 gigs a month or even 7 gigs a month, the service would be canceled immediately. i would switch to the 1500/256 bellsouth dsl. and if they do that to i would switch to the wireless 1500/1500 for 40 a month. and if they did that i would buy the t1 line from the people who service the wireless for 60 a month.

u think im joking take a look.

»www.nitrousnetworks.com/

my town is on the hookup with satellite and fiber to the home, and data over power lines. itll all be there and there is way to much competition for some big shit company to do that. this just infuriates me.
Helen1
The Geek Is Back
join:2003-02-26
Topeka, KS

Helen1

Member

I feel sorry for y'all

I heard of Cox HSI from a TV commerical touting about unlimited internet access. I got the service and I found out there was byte caps of 30gigs download and 7.5gigs upload because of "bandwidth hogs." I tried both DSL and cable side by side, I find that Cox is slow, unreliable, high priced, and I have to monitor my bandwidth assumption or they will cut my account off. I decide to go back to DSL since there's no byte caps and latency is low. Cable ISPs should have a higher tier of 5000/512 with no DL/UL byte caps. I would buy the higher tier if Cox has one, but they don't. They only have 3000x256 in my area and that's it. I feel sorry for y'all with RR, I would cancel my account if I was you and get DSL or whatever is available to you..
Just my two cents and that's all I can think of.

-Helen

untroubled1
Redneck Dawg
Premium Member
join:2001-12-21
Omaha, NE

untroubled1

Premium Member

Re: I feel sorry for y'all

I don't know. Cox seems to work for me. If I read this right, it's 40GB TOTAL bandwidth a month. At 512 upload and 3000 down, you can use it pretty fast. Cox just got the ball rolling. Look for others to follow.
IcePirate123
join:2003-01-12
Columbus, OH

1 recommendation

IcePirate123

Member

Its seems they never learn!

If all these companies want to continue doing business and not go totally bankrupt, I would suggest that they remember who the customer is! As I was told the first day of my first job (in the food service business), "No matter what you do remember that the customer is the one who signs your paycheck! Without the customer we have no reason to be here. No, the customer may not always be right, but they always have a right to be treated fairly and honestly. If not they will go somewhere else." This is what we need to remind all these companies/politicians of. WE ARE THE CUSTOMER! WE HAVE A VOICE! KEEP PUSHING US AND WE WILL USE IT! Its called where we get out broadband from/who we vote for! Let them cap my line, they won't get my money. Let the politician pass stupid laws, they won't get my vote. nuff said!

•••••

aurgathor
join:2002-12-01
Lynnwood, WA

aurgathor

Member

pot calling the kettle black

While 150 gig a month is definitely an excessive usage, the caps of 15 gig and 40 gig are artificially set to a ludicrously low number, too. Methinks they should offer at least 30 and 100 gig, respectively, for that much money.

BTW, I have an acquaintance who work in an ISP's bandwidth enforcement department , and she is telling me that someone need to substantially exceed (at least 2x) the stated limits for a warning letter / phone call from her. So, does anyone what is the amount that triggers warnings at RR?
jj nobody
join:2000-08-31
Lakeland, FL

jj nobody

Member

Sounds like RR isn't too fr away from comcrap-land

Well, I figured I'd pick an ISP that is more than fair with their usage. After all, coming from comcast area, RR in tampa bay is one of the best ISP's around. although if they follow in the footsteps of other ISP's that insist on offering less of a service and charging the customer that same if not more, I will follow in my own footsteps and quickly cancel them and move to an ISP that's commercial base is based around "We have no caps, we are not like RR". I will go to DSL or (god forbid) dial-up... at least dial-up is for the most part, unlimited.

n interesting offer for RR to consider... instead of charging the 10 bucks for every 5 gigs over, why not just throttle the speed back to ISDN speed until the month is up... that would be reasonable to me... I'd have a slow connection, but at least I wouldn't get a surprise bill that would run into the hundreds.

Guess I'm a BW hog... just checked my DUmeter and have downed 29 gigs so far this week and have upped 14 gigs. My simple reason if RR questions or sends me a warning letter is that I'm simply using the "unlimited, always-on" service that they charge me for every month.

Bottom line, if push comes to shove with TWRR, I will state my reasons and ask them to refrain from harassing me and get off my back or I will take my broadband business elsewhere. They're certainly not the only game in town... not by a long shot.

anomus
@rr.com

anomus

Anon

Re: Sounds like RR isn't too fr away from comcrap-land

I totally agree. I DL 14gigs of "large files" every day. There is a lot of waste with "corrupt chunks" and redownloading due to "unable to complete last chunk" all due to these trash dumping companies poluting PtoP. I dont tamper with the cable modem and I expect to use all of the bandwidth my money is paying for. My literature says unlimited usage, and the dictionary definition is clear. If RR sends me a letter redifineing those terms, I will dump them in a NY minute and have AT&T install dsl. Simple as that and no more money to RR. (At $79.95, 40gigs aint even going to cut it.)
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