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Pacbell distance rumor
(old news - 11:24AM Thursday Apr 12 2001)
A reliable source reports that Pacbell/ASI plan, in May, to reduce the distance limit for ADSL from 17.5kft to 14kft. Those beyond 14kft will be told to wait for Project Pronto! 14kft would bring them slightly below the Covad distance of about 15kft, but with the demise of NorthPoint, there is now little competition beyond 15kft.

Forums » Pacbell distance rumor
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Anon

DSL tech

If you do live over 15,000 feet from the server, you may as well get cable anyhow...you'd get better speeds! The closer you are, the better. Our users have problems timing out and contacting a server if they are too far away.
2farfromCO7

join:2000-10-14
Farmington, MI

Re: DSL tech

If you have a choice, obviously. If you have a choice then you never have problems. Nobody's worried about people living in areas where cable modems have been available for 3 years. It's the people living in suburbs that have been blackmailed by their cable companies for the last 4 years and live 17000ft from the CO.
Anon PacBell is being sued for not meeting the minimum advertised standard of 384k. The distance is being shortened because the minimum profile allowed now is 786k to avoid further lawsuits. Project Pronto will rectify this problem.
--
Visit dslfobia

SMCinAZ
Premium
join:2000-11-29
Glendale, AZ
clubs:

You might also add...

...that Pac Bell will not share their Project Pronto Remote Terminals with other providers (like AOL, Earthlink, and Telocity) even when they are in contract to do so! Seems that they feel just fine in keeping the RT's to themselves for at least several months until they have squeezed every last account of their own out of them before MAYBE allowing other companies to provision customer lines in them. Talk about foolish-they can get approx. 25% of the revenue from other providers DSL lines and all they have to do is the initial line setup-none of the overhead like billing, support, etc.
--
smcinsjc@aol.com
North San Jose, CA

dru

join:2000-09-14
Corona, CA

Re: You might also add...

This is most likely illegal. While they may have reason (and presently, regulatory relief) to disallow line sharing among CLECS for the time being due to very real logistical and technical problems, they'd be stunningly stupid to actually bar other ISPs from reselling ILEC-provisioned DSL in favor of their wholly owned ISP. There is no overwhelming technical reason to make such a restriction, therefore, it would eventually be litigated and would ultimately create bring down the wrath of the FCC and PUC's.

Earthlink, Telocity, and others have access (or should have access) to Project Pronto terminals by buying layer 2 connections from the ILEC or "ASI" and providing services on those circuits. While these ISPs might favor working with CLECs like Covad, Rhythms, etc, for business reasons, most do or could resell ILEC-based circuits through the ILEC if there is no other choice.

SBC / PacBell Internet / Prodigy are supposedly wholly owned but completely autonomous operations, and were set up independent from the ILEC to offer internet services. It's a very incestuous relationship, agreed, but they are supposed to be independently operated. And they often appear to do everything to blur any distinction perceivable by the average consumer, they share domains, web sites, and marketing material, etc. But in principle, they are different companies. They supposedly have to buy circuits and connections from the ILEC just like anyone else, and from the wonderful reviews one reads here, there seems to be a divide in the operation and coordination that is more than digital.

The ILEC could make the argument that they need their own ISP to have an exclusive arrangement to offset the costs associated with project pronto, but then this would blow the doors off their contention that they are operating within the law and the spirit of the Telecom Act of 1996? Look at all the work and progress they could lose, after buying all those congressmen and paying out those green fees over the years, and having to sneak in legislation that favors them, and now they are so close, even getting a new FCC chairman appointed that is not only apparently in bed with the ILECs, but is boastful about it?

SBC didn't get where they are being that stupid, did they?
--
Longest sentence in the English language: "I do."

SMCinAZ
Premium
join:2000-11-29
Glendale, AZ
clubs:

Re: You might also add...

I have tried to get DSL from AOL. EL, and Telocity. All say my lines are qualified, but then get the shaft from PB who tells them that there is no space available for a connection at the CO-this despite the fact that it is a RT, not the CO, where the connection will be done and it will be at the RT which happens to be BRAND NEW and activated THIS MONTH.

I am fighting getting DSL from PB. I hate them. I have friends who have been hosed by them BIGTIME on install and billing issues.
--
smcinsjc@aol.com
North San Jose, CA
2farfromCO7

join:2000-10-14
Farmington, MI

Re: You might also add...

Are you complaining about PerfectBell, I mean PacBell? They are by far the greatest telecommunications company in the world. PacBell was a full 2 years ahead of AmeriCrap who didn't really launch their DSL service until the year 2000 about 2 years after PacBell. At least PacBell used to go out 17000ft and now still goes 15000ft. AmeriCrap won't go past 10,000ft. You have a CO every sq. mile and your phone lines are made of gold. If PerfectBell(I mean PacBell) was my phone company, I be calling them up just to thank them every night.

SMCinAZ
Premium
join:2000-11-29
Glendale, AZ
clubs:

Re: You might also add...

I don't thiiiiiink sooooooo!!!
PrymeMover

join:2000-11-22
Overland Park, KS
·AT&T Southwest
·RoadRunner Cable

That seems pretty sad to me. I'm at 15,100ft, and have the full 1.5mbit SWBell offers. An ASI tech told me my line was about as good as it gets for the distance. (67% line capacity, SNM of 15db) It seems they're shutting off a lot of perfectly good lines by going shorter.

Mindsprung

join:2001-03-01
Atlanta, GA

Re: You might also add...

said by PrymeMover:
That seems pretty sad to me. I'm at 15,100ft, and have the full 1.5mbit SWBell offers. An ASI tech told me my line was about as good as it gets for the distance. (67% line capacity, SNM of 15db) It seems they're shutting off a lot of perfectly good lines by going shorter.
I've seen much worse noise margins at shorter distances.

You are living in a perfect world, my friend, where ILEC's and CLEC's carpool to work together, watch football together, and "go the extra loop" instead of "loop too long" for the customer. mwa ha ha ha. I think John Lennon was singing about DSL when he wrote "Imagine".

Mindsprung

join:2001-03-01
Atlanta, GA

said by PrymeMover:
An ASI tech told me my line was about as good as it gets for the distance. (67% line capacity, SNM of 15db) It seems they're shutting off a lot of perfectly good lines by going shorter.
I've seen much worse noise margins at shorter distances.

You are living in a perfect world, my friend, where ILEC's and CLEC's carpool to work together, watch football together, and "go the extra loop" instead of "loop too long" for the customer. mwa ha ha ha. I think John Lennon was singing about DSL when he wrote "Imagine".

Mindsprung

join:2001-03-01
Atlanta, GA
said by 2farfromCO:
If PerfectBell(I mean PacBell) was my phone company, I be calling them up just to thank them every night.
mwa ha ha ha ha!

JYoung
G L 2814

join:2000-06-13
Sherman Oaks, CA

said by 2farfromCO:
.... If PerfectBell(I mean PacBell) was my phone company, I be calling them up just to thank them every night.
Now that's comedy.....

You may get your wish as Ameritech is owned by SBC, who also owns Pac Bell, who is trying to get all DSL operations running under one roof.
And, IMHO, Pac Bell's service has taken a serious nose dive ever since SBC took over....
--
If you're wondering how he eats and breathes and other science facts, then repeat to yourself "it's just a show, I should really just relax"
2farfromCO7

join:2000-10-14
Farmington, MI

Re: You might also add...

Do you have DSL from PacBell? Well your service is infinitely better than mine. If was offered ADSL from AmeriCrap. I'd wait 4, 8, 12 weeks without complaining. ANY SERVICE IS BETTER THAN NO SERVICE. THERE ARE ONLY 3 PROBLEMS WITH THE BROADBAND INDUSTRY:
1. AVAILABILITY
2. AVAILABILITY
3. AVAILABILITY

JYoung
G L 2814

join:2000-06-13
Sherman Oaks, CA


edited

Re: You might also add...

there are a large number of people who can't get DSL from Pac Bell for whatever reason.
And, yes I have a Pac Bell resold DSL line in which I went through seven months of hell to get operational (I'm not going to bore you with the entire sordid story). While in the same time, it only took Northpoint 6 weeks to setup my other line. Far from "Perfect" in my book.

I also find it ironic that you constantly compare Pac Bell (the company that inspired Dilbert) to Ameritech when they are owned by the same people!

But since you seem to be so enamored of "Perfect Bell", please, leave Detroit's muddled communications infrastructure and move out to California. I would suggest that you get a place in the San Jose/Silicon Valley area. Don't forget to budget for the higher rent, insurance, power, water, gas, tax.......
--
If you're wondering how he eats and breathes and other science facts, then repeat to yourself "it's just a show, I should really just relax"

[text was edited by author 2001-04-15 17:20:44]
2farfromCO7

join:2000-10-14
Farmington, MI

Re: You might also add...

The source of the incompetence and greed of Ameritech is from before the SBC buyout. PacBell was installing DSL lines before the SBC buyout. Ameritech was not. Yeah, now their operations are similar. It's just that Ameritech is 2 years behind PacBell. SBC essentially bought out Ameritech and PacBell to use PacBell's DSL expertise to equip ignorant Ameritech. Plus, 6 weeks IS ABSOLUTELY PERFECT. I WOULD KILL FOR A 6 WEEK INSTALL. I WOULD KILL FOR ANY INSTALL. 6 weeks is nothing. 7 months on the other hand....
And yes, I do have a one track mind. All I think about 24x7 is how to get broadband access. I realize that in the Silcon Valley that's like saying that all I think about is ordering a pizza all day, but in Farmington Hils, MI. that's like saying you want to go to moon.
gshock7

join:2000-12-17
San Francisco, CA
How do you get the idea that Pac Bell is perfect?

highjinx

join:2000-10-12
Alturas, CA

quote:
This is most likely illegal.
Actually it's not. The telecommunications Act of 1996 requires the ILEC's to allow collocation in the central office. Since the RT's aren't Central Offices, SBC feels CLEC's & DLEC's have no legal right for collocation.

Isn't there some litigation going on right now on this very subject. I was told this is the reason why many, many, many RT's haven't been turned up yet. They're just sitting there, plugged in, looking pretty, waiting for the verdict.

Only time will tell,

hjinx
2farfromCO7

join:2000-10-14
Farmington, MI

Re: You might also add...

Gee, that sounds like Time Warner Cable. They had a complete fiber network installed but refused to turn it on and allow digital cable and cable modems until we caved in and agreed to all their contract demands. Don't ever think that the telco baby bells are even 1/10 as abusive as the cable industry. The baby bells are like the salvation army compared to the cable monopolies, even Americrap. At least with the telcos, everybody in a bad region has the same crappy deal. With cable you one suburb getting a great deal right next to a suburb getting a crappy deal(no cable modems) while paying higher rates. This isn't fair. The cable industry badly needs to be socialized.
suaveddie

join:2001-01-21
Burnaby, BC
This is B.S.--I install service everyday to all providers via RT terminals

SMCinAZ
Premium
join:2000-11-29
Glendale, AZ
clubs:

Re: You might also add...

said by suaveddie:
This is B.S.--I install service everyday to all providers via RT terminals
Are they brand new RT's?

Pac Bell Rep told me point blank that they would not share new RT's that are in areas of San Jose that formerly had no DSL access with any other providers for a MINIMUM of 2 months, possibly much longer.
My attempt to get AOL Plus DSL and Earthlink DSL via the RT was turned down because of this.

It is NOT B.S.
--
smcinsjc@aol.com
North San Jose, CA
susangg

join:2001-03-28
Fremont, CA

Re: You might also add...

Because Rhythms was taking too long building new ports in my CO, Megapath switched me to Covad. Covad told me I was not eligible for what I had before (416/416 SDSL) because "your line is 21,808 ft from the CO and too far away for anything but 144 IDSL..."
I new that could not be true (My Megapath customer care rep is checking on the distance of my current circuit now.)
We know that it had to be no greater than 18,000 ft, else Northpoint could not have provided me with 416/416 SDSL for a year. She is waiting on the report to see if it exceeds the 15,000 ft checkpoint for Covad SDSL availability. If it does, I will just have to wait for Rhythms to catch up with its port building, don't know how long that will take.
When I ran the pre-qual and distance checks on DSL Reports, it reported 11,740 ft. While I realize that this is just an estimate, twice that long seemed a bit much.
And it was! My Megapath rep confirmed just now what I knew was the case: The 21,808 ft line that PacBell "dedicated" to my order is NOT my current copper line, its a "new" one with a "bridged tap" that they "selected." They say that they have chosen NOT to use my existing line because....well, just BECAUSE! But they are happy to use it if I sign up with THEM! They say that its up to them to decide whether to use it or not.
My Megapath cc rep said that they had supposedly agreed to do CLEC-to-CLEC switching "when its necessary" and in my case, it is "necessary." But what PacBell is doing is giving the ISP's the slow roll. They are doing it only when they are pushed, prodded and forced. Unfortunately, Covad does not push or prod, Megapath does (which is why they are rated so high...)
I can tell you that if my current circuit is Covad-eligible (which Covad, by the way DID NOT EVEN CHECK!! When PacBell told them "we don't want to use that line," they said "OK.") and PacBell does not agree to "award" it back to me, I most definitely will be in the PUC with a complaint and a request for injunctive relief.
gshock7

join:2000-12-17
San Francisco, CA
Maybe AOL is already suing Pac Bell if there is really a contract.
Anon actually project pronto is a STRIGHT SBCIS thing and is under no contract to share with Earthlink or AOL, it is just a expariment to see how much better the signal is at those distances.

SMCinAZ
Premium
join:2000-11-29
Glendale, AZ
clubs:

Re: You might also add...

Nope. I finally did get AOL DSL via a Project Pronto box. Works good, too.
--
North San Jose, CA

BCarpenter

join:2000-11-21
San Jose, CA

said by smcinsjc:
...that Pac Bell will not share their Project Pronto Remote Terminals with other providers (like AOL, Earthlink, and Telocity) even when they are in contract to do so!
Hmmmmmm.....hey SMC, can you pick lotto numbers as well as predict the future? Check this out: »www.eetimes.com/story/OEG20010524S0064

Asta!!!
--
B Carpenter

Pope Poitin

join:2000-05-03
Willoughby, OH

Re: Pacbell distance

I know that when my ISP signed an agreement with Ameritech (SBC sister of Pacbell), they had to agree to the 17k feet limit for DSL sales. This was just signed since NP died. Is it not a little strange that SBC wouldn't standardise across the board?

Good Ol Dan

join:2000-05-15
Rochelle Park, NJ

Just in time?

If PacBell is doing this, can the rest of SBC be far behind?

I've got an order in for ADSL now... waiting for Southwestern Bell to "condition" the line (remove load coils and a bridge tap). SWB said the "pre-qual" distance is now 14,600', but it used to be (about a year ago when I signed up for NP) about 18K... go figure! NP said their loop to the same CO was 18,450' (NP is still up!).

My best guess by looking at maps and such is that the actual cable distance to the CO (no RTs up here yet) is close to 17,500'... and Covad says 17,050'. Since there's no cable here yet (due in October '01) and SWB's latest guess for my Pronto gateway (about 1000' away) is August... I guess maybe I might just (hopefully) sneak in under the wire for 384/128, and can switch to the Pronto gateway later on.

Dan
2farfromCO7

join:2000-10-14
Farmington, MI

Is it just me or are we going the wrong way?

What happened to goals of trying to increase DSL availability? We are going the wrong way. ADSL/SDSL is clearly less available today than it was last year at this time. This isn't good. Yeah, they may be chipping away at more central offices, but removing 3000ft from the distance limit has a far greater impact than adding COs. I'm guessing that about 30% of the customers are between 14k-17k away.

Bradley
Bad Graphics Ghost
Premium
join:2001-02-20
So Far Away

Re: Is it just me or are we going the wrong way?

DSL will continue to become less available until it becomes more profitable. Economics 101.
2farfromCO7

join:2000-10-14
Farmington, MI

Re: Is it just me or are we going the wrong way?

Meaning until the FCC starts to slap sanctions on the baby bells for intentionally stonewalling and screwing up sanctions. How does $5000 per inciden sound(50% going to the CLEC)? That's the kind of massive big government regulation I like.
2farfromCO7

join:2000-10-14
Farmington, MI

This isn't what the DSL marketers told us? How is DSL going to a be a $5Billion business by becoming less and less available. You have it lucky, you live in California with PerfectBell(PacBell)where you have a CO every sq. mile and the phone lines are made of gold. You had DSL in 1998 and it was available then for probably 75% of the population. Ameritech today only has DSL available for about 30% of the Metro Detroit area going out to maybe 10,000ft.

kilingspam

join:2001-04-30
San Jose, CA

Re: Is it just me or are we going the wrong way?

LMAO! Try 80% of us in CA can't get dsl because of the bells!!! I live in San Jose CA and only a few blocks can can get adsl/sdsl. 20% is on IDSL and 75% have wireless or NONE! Wireless is worse than dialup!! I have written every City Council memeber, CPUC, San Jose Merc, & anyone elese I could find. This is BS!!
barky
Premium
join:2001-03-17
San Diego, CA

If this is true then what would we call progress? I'm between 18,000 and 22,000 and some how my order seams to be going through. All i have to relly on is pacbell. I have been lied to by both pacbell and my cable company, adelphia, about supposed "due dates." Its funny how I've always been told each technology is just around the corner as far as completion. Hmmm.....I remember being told DSL and cable were going to be available in 99. What year is it now? Two weeks ago they said that cable internet would be compleated in 2 months. I just called adelphia yesterday and now they're telling me i won't have cable internet until next year. Please. The last thing pacbell needs to due is retract distance.

djrobx

join:2000-05-31
Valencia, CA
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable
·DSL EXTREME

You're completely ignoring PRONTO!

At over 15k you MIGHT be able to get DSL. You also might just get a big fat headache, wasting a lot of your time and PB's.

PB is eliminating the more questionable installs because they have a plan in place (Pronto) to get reliable DSL to customers that are on the fringe or too far away. In other words, they're replacing the questionable installs with something better.

I used to be in their "maybe" range and couldn't get DSL. Now they definitively offer it to my location thanks to Pronto. I consider that progress in the right direction!
2farfromCO7

join:2000-10-14
Farmington, MI

Re: It's really a step in the RIGHT direction..

The problem is I don't have PerfectBell(PacBell). I have Americrap, and they are years behind PerfectBell(PacBell)

SRFireside

join:2001-01-19
Houston, TX

Re: It's really a step in the RIGHT direction..

Do you work for PacBell? This is the second posting I have seen from you that sounds like spin doctoring.
2farfromCO7

join:2000-10-14
Farmington, MI

Re: It's really a step in the RIGHT direction..

How do I work for PacBell if I live in Michigan? I just never hold anything back. I tell it like it is. I'm a straight shooter. I either love people or hate people.
eris42

join:2000-12-23
Manhattan, KS

well, I work within the Pacbell sphere and our word is that we are not going to limit the distance to 15,000 feet! Instead we are going to reduce rates (and limit the speed we promise) for those outside of 15,000 feet. At times we can hit 20,000 feet fine.
Personally, I think offering DSL service at say $19.95 for 128k up and down is not to bad of a deal!
2farfromCO7

join:2000-10-14
Farmington, MI

Re: Is it just me or are we going the wrong way?

That sounds awesome. If only AmeriCrap was 1/10 as good as PerfectBell(PacBell) and offered it, the digital divide would be solved. All it takes is a litle regultion. See, I'm no broadband brat. I'm thankful of my 144/144 IDSL line for $49.95 month(about $41 after savings, and only abou $33 after my pre-paid dialup credit!).
gshock7

join:2000-12-17
San Francisco, CA
That would be a really good deal. Many dialups cost 20 bucks a month. Back in 1998, the 128K ISDN at work costed just little short of a thousand dollars a month.

sbc asi tech

@swbell.ne

You're pissed b/c you're too far out, how pissed would you be if you were turned up in the winter and then went down in the summer when the cable gets warm? SBC is starting to realize it's better to not provide service to border line locations than it is to provide it, then tell consumers they can't have it anymore!
2farfromCO7

join:2000-10-14
Farmington, MI

Re: Is it just me or are we going the wrong way?

Any service for any amount of time is infinitely better than no service ever. Yes, I would rather have service for 6 months and have it turned off then never have service at all. The solution for the baby bells is to ignore customer service completely. Don't ever turn a connection off until the user tells them to. That will seperate those who really want the connection from those who really don't.
eris42

join:2000-12-23
Manhattan, KS

your sort of right... The problem with promising great connection speeds to Project Pronto customers is in the service calls. Sending out a technician to check the lines is extremely expensive.
When they make the changes in pricing tiers you might want to look at the installation fees for the outer ranges. If you are only charging $19.95 or even $29.95 you can bet that they won't give away equipment like they used to.
Another advantage to this scheme is that you sap customer's away from local competition. It's better to have marginal profit margins for these customers then to watch them give money to local competition.
2farfromCO7

join:2000-10-14
Farmington, MI

Re: Is it just me or are we going the wrong way?

As long as it's just the equipment that they'd get charged extra for, fine. However, I have a feeling what they'd push for is charging people higher prices for lower speeds at greater distances. This will never fly politically. The baby bell are way more affected by politics than the DSL CLECs.

deadeye4

join:2001-04-07
San Francisco, CA

Just a 'newbie' but...

If Pac Bell is dropping their prequel distance and not going to be sharing thier Project Pronto RT's then why are they still working (supposedly at least) on my 18,500" ADSL connection at the behest of Earthlink which told me just yesterday that 'soon' Pac Bell would have an RT in my area and my distance would drop to 4000'? I'm as skeptical as the next person when it comes to big businesses doing anything for my benefit but they appear to be working in concert to improve a connection that is slightly beyond designated bounderies. Presently I can connect about half the time with speeds of only 320/110 at best but it still beats the crap out of dial-up and I'm tryin to remain optimistic as to improvement...

See 7 replies to this post
silverlakejohnny

join:2000-11-30
Los Angeles, CA

8000 Ft.

I'm only 8000ft. from the CO and PacBell can't even handle that! They suck big time. I've been down for five weeks now and PacBell just can't seem to get it together enough to fix the problem. It's either that or they just don't feel like fixing the problem and then lie about it.
Anon

Re: 8000 Ft.

What kind of problems do you have?
silverlakejohnny

join:2000-11-30
Los Angeles, CA

Re: 8000 Ft.

It started when I had no dial tone, one day. The DSL still worked fine. In fixing the dial tone, PacBell took out my DSL. From there, they first said it was a bad splitter at the CO. Then it was a short in the line. Then it was a bad port. Then it was a short in the line (again). Then a bad splitter (again) at the CO. Now,I have sync but PacBell needs to re-enter my numbers into their system (why they took them out in the first place is a good question).ASI and DSLExtreme (my ISP) both agree that PacBell just needs to do this. For some reason, they don't (or won't). They keep coming up with excuses (the bad splitter, short in line etc.).Every day PacBell promises that I will be up and running by 8:30pm. They have been saying this for over 3 1/2 weeks and every day it's the same ol story.

Broadband_man$
Broadband, Running To The Future..
Premium
join:2000-12-30
Who cares??

Re: 8000 Ft.

Could be an intermittent problem, or swinging problem. Those are much harder to diagnose.

I am working on one for about 2 weeks now. Guy connects fine, stays going for 6 days then bam! nothing for at least 5-10 minutes.

Sent telco & ASI techs out to find problem. Not on customer's end confirms ASI. Telco states cable is ok

WIll probably have to perform some sort of Co-locate between companies. I have done this 2x now

Hope to find it soon. For his sake.
--
Just click my name......

and I will be there........

From Sprint wireless commercial
Anon Just goes to show: Distance is not always the issue. There are lots of pieces to the DSL puzzle, most of which never get brought to the public's attention.
Anon

Swbell is shortening distance to 14.5 feet also.

This saves alot of customers from having to get letters of denial because after they set up some of them wired up, the signal will not work, just because of distance. As you can see with all the horror stories of customers who were 15 to 17.5 k feet out, It's not a pretty picture being that far from the CO.
--
ASI SBCIS PBI SNET AMERITECH
eris42

join:2000-12-23
Manhattan, KS

You're almost there!

I agree.... however you really don't think they will continue to charge the same amount for those project pronto cases do you? For once Pacbell is about to make a smart decision by lowering the price for this category and thus lower the expectation!
Anon

Im at 16,700 ft with clean connect

Im almost to the end of the technical limit and I have a very clean connection. Sure they cap me at 768 but im testing here at dslreports at 650 and I never get time outs or disconnects. Hell I often host 10-15 person eq LAN parties here.. So dis does not mean a crappy connect.

lml2000
Whazzup

join:2000-08-17
Los Angeles, CA
·RoadRunner Cable

Likely Fact v. Distorted Fiction

The latest from the rumor mill has undoubtedly caused much commotion here. My own take to the shortening of the DSL provisioning distance is that it is likely part true in some situations, and part false in others.

I can only guess that along loops where Pronto is likely to be deployed within six months that the expense in provisioning a DSL out beyond 14K-15K is likely to be prohibitive because of (1) the likely added manpower necessary to get the customer lines "settled" (i.e. synched), and (2) the redoubling of line provisioning effort moving that subscriber onto Pronto when its complete. Does PacBell charge an existing DSL customer on a 17 K-ft loop a separate install when it re-provisions the DSL to a RT cutting the copper loop distance down to a few thousand feet? I don't think so. So, IMHO, my GUESS, is that what I describe here might motivate PacBell not to go through a non-reimbursable added expense if they know they can do a one-time provisioning of a DSL from the RT to a CP rather than doing it twice when the first time around is the long haul from the CO.

Now, in the alternative case, you might have a customer along a lengthy loop, where due to budget cuts, Pronto has been pushed back another year, maybe 18 months. Some areas won't see Pronto to 2003 at the earliest. Is PacBell going to treat that DSL order the same? Is the effort in provisioning a DSL along a 17 K-ft loop worth the cash flow to be realized from such service provisioned from the CO to the CP, which is likely to exist 1-2 years out before Pronto can be provisioned to the neighborhood? I think yes.

Again, what we read here is just rumor. But applying common sense one can see that a broad bush rule of no DSL beyond 14 K-ft across all service areas regardless of loop conditions and Pronto status makes little sense, and therefore poor business sense. JMO.
Anon

Another Pacbell Horror Story

Here's a horror story to add to all of this Pachell shtuff: I ordered basic DSL back in February (before their rate hike) and got it set up and running in a few days. I knew the CO distance was pushing it, but I thought I would give it a shot since I didn't really have any other options. Once it was set up, I put a server there and ran line tests (upload/download/pings/etc) 24hrs. a day for 4 days solid. Even though I had a dynamic IP, after the fourth day the IP was still the same. I was so happy as I was going to be using the line for my business.

Then the lightning called ASI struck me down. The line went down, and after many hours of talking to many different people in many different departments, I was able to determine that ASI ran a TDR test on the line (standard procedure, they say) and determined AFTER the line was installed and working that I was too far and shut it off. Talk about anger! I assured them I was getting good speed and reliability, but they only countered with "it's too far, so you must not be able to get DSL."

After many more hours of phone calls, I was actually able to reach someone claiming to be the Northern California regional DSL supervisor. He assured me that they would try to turn it back on, but that my situation was not unique. He told me that several customers that had DSL for years have been getting turned off. All I want to ask is: Why don't they call and confirm the quality of service before just turning it off?

Apparantly, an RT is being installed nearby in October of this year, but if what I've read above is true with other providers not being able to use them, then I might be stuck with a dynamic IP from Pacbell again. That's better than nothing, but I was hoping to go with Telocity's static IP.

Any ideas or comments are welcome - also, I currently live in Sunnyvale and have Sprint's Wireless Broadband. I highly recommend this system as the d/l speeds are incredible. But, unfortunately, I am unable to use this at my new house since housing regulations prevent antennas from being installed on the roof. And yes, I have thought about climbing a tree and hiding it there ;-D

Dennis McEntire
Forums » Pacbell distance rumor


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